This is a good Hannaford store. Its large, clean, and they had plenty of checkout lanes open. As another bonus, their restrooms were spotless.
This particular Hannaford has a large parking area with ample spaces. The store is well stocked and the staff is friendly and helpful if you need assistance. That being said, their pizza is utterly terrible. I know, I know, no one actually goes to a grocery store to get pizza. Well, I was curious and just had to try it. The pizza I had tasted old and crusty. The base and crust were thin and crispy, but the crust was totally flavorless. The sauce was decent but the cheese was what you would expect from a slice being kept warm for three days on end. This is even worse than I expected. Again, Im giving the store a good review for their ability to provide all the other things a grocery store should. Just dont expect good pizza.
The Augusta Hannaford is probably the cleanest, most modern, and nicest staffed Hannafors Ive ever shopped in. Thank you very much!
Great variety of organic foods. Can always get what I need here.
Nice friendly market. People in Maine are very nice.
I was in that store on Sunday 8/15 and the store had lost half of its coolers from deli to meat, however there was close to 15 employees running back and forth from out back to ensure the customers had everything they needed. They did it politely and with a smaller and when it was time to check out the registers were all up and running and the baggers and cashiers were very friendly and pleasant. Best customer service I have seen in quite some time and will do my shopping there now instead of gardiner. Great management and it shows in your employees.
Helpful to disabled. Nice people. Pharmacy is great.
Like anyother store market basket Shaws stop and shop hannaford supermarket is well kept. doors open at 5am for truck deliveries. in and out if there is no regular trucks at the dock.
Visiting from out of state. Was able to locate what I needed.
Probably my favorite Hannaford in Augusta, larger store with more options. Wish they carried local organic food, their current organic options are way over priced, and often in bad shape. I purchase a farm share from a local organic farmer now.
I would like to extend my gratitude to the manager, Clint, for his empathy towards his disabled shoppers like myself, who often face a great deal of difficulty shopping by being subjected to verbal abuse and threats.While picking up supplies for Passover, I was chased down and yelled at by a condescending young activist of an employee who insisted the mask I’ve worn every day for the past year is no longer adequate by her specific, yet arbitrary and unscientific standards. When I tried to appeal in a polite manner, pointing out her mask was not up to the standards she was attempting to hold me to, she insisted I had to leave the store. Fortunately, I spoke with the manager instead of leaving and he ascertained that I was indeed following the rules and needn’t be harassed further.I’m thrilled to be able to continue to spend thousands per month at this wonderful location with (for the most part) a phenomenal staff. They also have an amazing Kosher section and wonderful produce!
Hannaford had great produce in Belfast. The prices this week are great also.
Clean and friendly. Prices were ok.Not busy at the time I was there.
Bare spots on the shelves. No 1 gallon jugs of water at two Hannaford stores I shopped at today.
Never had a bad time here. A bit more pricy than wally on some things, and so, so worth it.
The employees are always friendly and they are usually always well stocked.. I enjoy going to this one more so than others in Maine Ive been too.
Awesome large variety of everything you need ❤️❤️
Pleasant people good vibes clean store
They dont have every little thing that they had precovid... but pretty close....And their commitment to clean energy is special.
Great selection. Best store in the area.
We have shopped at the Whitten Road location in Augusta, ME for 20 years and have never been disappointed with their service and cleanliness. Their employees are selected and trained to provide exceptional service and they do!
Been a Hannaford shopper since it was Cottles in the Turnpike Mall! The staff is very helpful.
Super clean and very organized. Friendly and helpful staff.
Great supermarket close to home. And I find most things affordable.staff friendly and knowledgeable.
The store is always clean and the staff are efficient and friendly. It makes grocery shopping here as laid back as grocery shopping can be
Love the cosmetics section at this Hannaford and the veggies/deli have an easy to maneuver area.
They are always so polite and always have what I want and I found out that they are going to have the people inside do your shopping for you.. which will be nice for me.Thank you Hannaford.
I have shopped here many times. Unfortunately I cant think of a time when I have experienced worse customer service. Rude, unfriendly and unhelpful. If it had happened just once I would have let it go but on multiple occasions I have experienced terrible customer service and rudeness from associates at this store. I think I will be shopping elsewhere for now, its a shame really.
Found far more than I needed, the gentleman in the deli was very patient and helpful with my very specific request and Jake P. though I took him away from his task, was happy to help me find the one obscure item that escaped me.
Best place to get food
Lots of choices. Affordable and many locations in Maine
Great products and produce
Its Hannaford - they used to care now Covid taught them how to farm your money while you do all the work. Dislike.
They had fresh fruits, vegetables and meat. Clean store with kind employees.
Great locally owned grocery store
Very nice supermarket. Well kept.
Great selection and very clean. More craft beer and food options than other locations.
As always, such wonderful customer service from the staff today!
Excellent store,has everything you would need.
Good variety of foods and great services. Friendly and helpful staff🤗
I just love Hannaford. They carry very fresh local produce. Farm to table baby!They carry gourmet mushrooms which I love. Their wine selection is superb, although they dont seem to carry my favorite Casal Garcia Vinho Verde anymore.
Great prices, friendly staff. Store has everything I need
I always love shopping at Hannaford. They have great customer service and offer a wide variety of products that other places dont. Its pretty easy to find what you need and if you cant, someone will help you find it. I definitely prefer going there to other similar grocery stores.
Nice clean store havent been to this location in a while it was nice
Fresh full remodel done. Amazing staff (Theresa!) with outstanding personal service. Easy in / out w/o having to go into city at all right off the exit ramp. Clean & freshly rotated every morning with great mgr daily markdowns. Gonna miss stopping early mornings as my route changed. Ill be in for lunch any time I do pass by.
All of the associates in the store are very pleasant and helpful, it’s a small store but great for grabbing stuff that you need especially when your in a hurry.
I have been using Hannaford to Go since March (when the pandemic hit) and it has been a delight! The Hannaford to go staff are very prompt and do a great job shopping for me. I may never go inside again, FIVE STARS!!!
Great selection of vegetables. Very helpful staff
Loved shopping here. Not happy about the mask police, but fear drives people to do strange things.
Hannaford supermarket was a good experience . It was very clean, and also everything there was very professional..
Never enough cashiers.
New computer system for self check out works poorly
Very nice and clean. Selection is massive. Very friendly employees.
We love Hannaford!! Pleasant shopping with nice people!
Best in greater Augusta area
Great employees, great variety of so many products. Fresh produce always displayed well!
Excellent selection of meats.
Top shelf people
Love this place to go shopping at. The lines move so quickly with such friendly people.
This trip seemed harder to get the things we wanted.usually I dont have that problem.the young girl who was there was very nice too I may say.THANK YOU VERY MUCH.
Pleasant staff, clean store, well stocked
It was not very crowded and everything was well stocked.
Always my daughter go to stop when see this to find great & fresh food also grocery shopping.Will comeback again later.
Could you please stop adding OLD and DISGUSTING pieces of meat to ground beef and covering it with fresh ground beef to fool the customers. Its disgraceful and disrespectful.
👍
This Hannaford is especially well organized and has the social distancing, masks, signage, one way flow, cart sanitizing all top notch. Also a wide variety of foods including local and organic.
Best grocery store in Maine!
There are thingsthingsyou still cant get due to covid but the store is always clean and orderly and the staff is helpful
Always friendly especially since covid and I cant wear a mask.
Love their shop an go
Very good stuff
The very best. Friendly and professional.
Hannaford, has helpful, friendly staff, fresh produce, great food selections at good prices at the deli, in the organic sections, and throughout the store. There is a pharmacy, health, and beauty section, as well as seasonal, & occasional clearance items available.
One of the better hannafords. This is a newer store with a little larger selection then an average hannaford.
Love Hannafords
Hannaford in Augusta is the closest place to get Smiling Hill Farm milk, sushi. The produce department is the best we can get close to the Sugarloaf area.
I have no complaints 😌.. i always find what i need. Bathroom 🚻 are clean ...& employees are friendly.
The selection of Organic items is much bigger now.
This store is neat and organized. All products that I needed were well-stocked. Im not used to going to this particular Hannaford. The employee stocking the shelf was very helpful in helping me find the products I was unable to locate on my own. Our cashier Scott was very personable and polite. He made some very helpful suggestions. I enjoyed my experience at this store very much.
Nice selection of quick pickup stands, olives,salads, fried chicken pieces, quick lunches and others. Large selection of wines, well stocked store. If it wasnt so far away I would go more often
I was looking for the Gold Peak tea and was in the tea aisle and couldnt find it. I asked a young man if you carried it and he said yes we do carry it. He then directed me to where it was located in the store.Teresa at check out is always so friendly. She never is without her wonderful smile and warm greeting.I genuinely like shopping at Hannafords...
Grab & go was this trip. But it was very quick at the checkout! Thank you!
I love the renovation. Feels very clean and modern.
A brand new renovation, a new way of shopping. It wasnt just moving aisles, which they did, but rethinking how shoppers move through the space. Brighter lighting. A cafe serving breakfast. An inviting deli bakery, prepared foods, leading to produce, etc.
My favorite place to shop
2 go shopping is dope
Fresh produce and sliced meats and cheese and great selection!
Associates are always friendly and helpful. Has a great selection of groceries and everything is well labelled. They will even personalize a cake for you. Great store!
Gr8 Customer service... If the Hannaford brand is out, they really try too make it RITE.
Pleasant everything is acceptable personnel or helpful including the bagging personnel, Scott
Almost every time there is no line because I go first thing when I get out of work. Staff is always friendly.
Clynk machine was out of order and I came from Monmouth specifically for starting an account since I have some milk bottles that have a $1.50 deposit each. Not happy.
My favorite grocery store
Fresh variety. Clean store. Friendly staff.
Only complaint, I miss Shop N Save....maybe its just me. It just sounds better to me. This store is great. Clean with friendly helpful staff. Lines at checkout can be a bit long. And the self check out can be trying at times.
All New & Fabulous. Ive been shopping here since they opened & the renovations are really sweet!! Check it out.
Not bad.
Love this store so Clean and Organize, Employees are so friendly and helpful, I would shop here every day if I had the money.
Store redone new on Whitten Rd. Very nice. I really like the new hot food section and cafe to eat❤❤