Tried to buy a replacement tire today asked a worker for help locating a tire on rim for a wheelbarrow. He pointed me down an isle. I am ok with looking alittle but the isle is a mess and could not locate the tire. I the went back to the desk to ask for help again and he basically said you did not see it its not there. So tough luck you are on your own.... well then I will go to homedepot right down the road where a person will take the time to help me. I did and I got my new tire it is a very common piece but helping clueless poeple like me (the ones who actuall have the money to spend) is the way you make money. There will not be a next time for me at your store but for others you may want to help when asked
Manager Amy made me feel like a criminal for trying to return two shirts without a reciept, after I was assured that I could make a return if I made the purchase using my neighbors rewards account. Immediately approached me with attitude and treated myself and my cashier, Noah, with blatant disrespect. No wonder you are short on employees when you treat them like they are worthless. Manager should be fired.
Simply sexy! Oh yes I said it. Mainly because they have everything!
Needed a trailer at the last minute on a Friday night. I called to make sure they had it in stock. The manager I spoke with went outside and physically made sure it was there before I drive 45 minutes to get it. Once I arrived they were ready for me. They processed the sale quickly to get me back on the road in a timely fashion. Very impressed by the staff!
Lost a customer - terrible online customer service - Ordered some gardening shoes off their website - it clearly showed they were in stock at my nearby TSC. Received the usual we got your order email. Then another email came in: Your order has been cancelled. No reason why. No phone call. Nothing. Good customer service dictates you at lease email or call the customer to keep their business and offer an alternative or perhaps say we could have these in a couple days. TSC apparently doesnt care.
I had a HORRID experience today at the Augusta tractor supply. One worker was just plain rude, disrespectful and had the worst attitude I’ve ever been given in any store. I don’t have his name because he was wearing a brown zip-up sweatshirt over his red vest - therefore no name tag. I love tractor supply for the farm needs my family has however today is making me rethink giving them my business at all. Mind you my husband and I were there spending over $250 today. We have horse, goats, chickens, dogs, bees and normally go to them but today really opened my eyes. I was shocked by the treatment and if he were my employee I would FIRE HIM!!!!! You need to fix this. ASAP.
Augusta Store. Website says one thing, drive an hour, not in stock. Update your web page to show availability. When I explain this to the guy, he offers no explanation, no sorry sir, just gives me a 1000 yard stare, until it gets so uncomfortable that I just walk away. Wont ever return to this store. Lost my business for good this time.
I was treated very Badly at the Augusta Maine Tractor Supply store. Due to the rude attitudes of the day and night managers, I will be sharing my story via social media and filling a complaint with he BB Business Burial, as well as a call to the AGs office in Maine. Even us simple customers deserve respect. After searching for a new yard cart all morning I found an add online for one at Tractor Supply. Around $129. Plus change, and tax on sale, normally $169. The Auburn store said they were out but could order it from the Augusta store at sale price, and it would take 2 days. They said I could purchase it at Augusta store if I wanted it sooner. I spoke to a sales rep in Augusta over the phone explaining what I was looking to purchase. They said they had 3 left and that the price was around $129 due to sale. I asked if they could hold one, that it would take one hour to get there. They took my name. after arriving I found they had not set one aside and that the price was now back to the original $169. price. Why would there prices change in one hour and I thought from past sales they lasted until the closing of the day for the store or business. After speaking to the very rude manager whom told me the cart was never on sale I made my purchase at regular cost. I returned the next day to find the next manager just as rude and unable to help me. I just acquired my first fixer-upper gentlemen s farm, I had planned to by my fencing and live stock needs from them, Not now, Farmers union in Farmington said they will be more than willing to help me in the future. My friends by a lot of supplies for there horses, they are also are changing to Farmers union. Funny how fast $40. dollars you screwed me out of will turn into thousands you loose in the year to come. Please share this message with your friends before making a purchase at tractor supply.
Ive been getting propane for my 8 tanks for 3 years here. Some yahoo comes out to fill my tanks, looks at them, scratches the paint with his thumbnail and refuses to fill 2 of the 3 tanks. Never looked at the date!!! Both from 2017 NEW tanks not re-certs!!! NEVER AGAIN!!! The Mgr has no idea what BLEVE is and why propane tanks can be dangerous.Of 600 avg. incidents yearly and some 60million tanks in service...these workers need an educationand a work ethic!!
There was this guy there named Scott he helped me so nicely. He was very polite. And he knew exactly what I needed for my project. He gave me pointers on how to do them as well. And he also helped me bring out my heavy grain bags. Nice guy.
They are usually well stocked and friendly. I would like to see more rabbit products. They sell awesome books and magazines about farming and self sustaining
Always helpful, always friendly and eager to help. They will contact other stores in your county or close by to see if that Tractor Supply may have what you need. Even went so far as to look up online the help service number to a pellet stove company I purchased from them, to find out where to get replacement parts!
I like the store. Its located very conveniently near me.They have fantastic variety of all sorts of things for Home & Farm use.The only issue I have is the prices are a little higher than I would like to pay, and pay at other places.
I always buy my Dogs 🐕 food here n get my Cat 🐈 his litter here best prices n I usually get a discount
Was planning on purchasing a riding lawnmower. Found out the delivery charge would be over 130 dollars. Way too much, Home Depot and Lowes offer free shipping.
Tractor supply always has the dog food we need in stock. Prices are great for high quality dog food.
Super helpful great deals great store and the people who work there are amazing! Love this store andLocation!
I was blatantly told at the door I could not enter because I have a medical condition. I got it on video, lawsuit being filed as soon as a courts reopen.
Above all other tractor supplys. Wearing mask. Guy at door.nice job thanks
Well stocked with all you need but expensive. Tow bar 159.99 exact same Reese Power bar at Walmart 99. I needed a roll of reflective tape...31 foot roll 49 bucks....WHAT???
Buy my pellets there. Most times they are great but the lines are always long. They have two lines but never a cashier.There for long lines.
Friendly staff and good prices.
This is the place where all the hot Maine ladies go! Who needs a bar when we have tractor supply. They should sell a hotties of tractor supply calendar. Not only do the ladies look good but most of them are useful too, I mean besides having babies and cooking these gals can do farm work, drive tractors, raise animals and raise your spirits too! Im looking forward to finding my next exwife there soon.
Its great to have Tractor Supply. Home Depot and Lowes just dont offer the kinds of stuff Tractor Supply has. Good customer service too
I love them - I found a couple wood racks out back all ready to be shipped back to the vender and a very nice man went out of his way to get them back on the floor for me and then sold them to me half price!!! Awesome service
Chris and his team are wonderful! Fully stocked clean store, friendly staff. Love this place!
Friendly helpful staff, store was out of everything I went for.
Tractor supply is a very friendly space they have everything the stores comfort level is great I could shop for hours
Refused to fill newer, inspected propane tanks due to surface rust from tank caddy. Chris, themanager, is a clown.I have been filling tanks for years at various TSCs without encountering someone this dumb before. Yikes!
Always amazing customer service. Staff is friendly and attentive. Clearance section in the front and middle of the store for bargain shoppers.
12/26/18 approx 3:00 pm........Stopped in for propane. After waiting for 10 minutes in the cold the guy told me he wouldnt fill my tank because of surface rust (no pitting just surface rust). I told him it goes by certification date (2021) and he said nope I wont fill it. So, I went to U-haul and they filled it no prob. I called Waterville TS and they confirmed it was by certification date unless deep or pitted rust. I WONT BE BACK.
Nice place everybody should enjoy it I go to the one in Farmington always seem to find what I want
Always friendly service!
Great place. Tricky parking. Has great decorations. Nice variety of items. Friendly staff.b
Had a question about price of an item. Manager with serious attitude snaps at me for asking. When I asked him to walk over to the item he said, no, i dont have to look, Im right. finally he walks over but still treats me like dirt. I have bought grain here since they opened this location, I have never been treated so poorly. No respect and aggressive service. NOPE not coming back, and Im definitely going to advise the extended group of local farmers I know to stay away.
Theyre doing a solid job during this weird time in history. Thanks, yall.
Had question for customer service took 15 minutes before someone showed up. Got some help not much could not give me a sure answer so i had to buy 6 bolts to use one. Then at check out the poor clerk only had nickels for change so i left with 18 nickels in my pocket. Other staff dont seem to be happy or care.
They have everuthing i need and i got my 2 adorable ducklings there and all their needs
This store had a decent selection but just didnt seem well managed. Messy clothing section - I was looking for a sunhat and most of them were on the floor. Service was mediocre. Nothing too serious, but I wouldnt ask them about any important farm issues
Farming and yard care metropolis. Kind of a fun store. Always leave with interesting finds
Friendly, helpful staff. Great place for grains, bird seeds, dog and cat food at a competitive price!
Best place ever. My first time there I will be going back often
Helpful staff, answered questions I had and gave me instructions on how to order the items I was looking for
Gun safes over priced, but the strip shows are awesome! And the super nice free hot dogs and showers.
Great for all your animal needs
Always professional and can answer any question!!!
Always find great things there. Friendly and helpful staff
I called for a water storage tank. Was told that three of the kind I wanted were in stock. Arrived and was told that they dont stock and cant even order the product that I was told was in stock. They did offer a tank for 250 more that held less water...
Always great always have everything I wanted and a little extra
I love this store!The associates are very polite and helpful!
Always have what Im searching for.Quality Hardware at very competitive pricing
Great store many rural items not found in the big box stores
Tractor parts are reasonably priced tractor equipment is about right 4 a small farm
Usually stocked with what I need 👌👌🐖🐄
This joke of a store has lazy people that don’t want to work. I’ve been refused to fill my propane tank countless times even though my tanks are certified by a professional, first time it was because they have an engraving on tank second it’s the sticker isn’t allowed this place is the worst for propane go to Tim’s rv in Chelsea maine
Always find something I need and sometimes something just want.
Clean, well organized, large variety of products and knowledgeable, courteous staff.
Just bought a jacket at a great price, employees are always really nice.
Great nuts and bolts best way to buyAnd anything else that you may need from tractors to pellets
Really like these tractor supplies....purchase many things there....even attractive clothing, batteries, food for gerbils (selection of nuts/tid-bits) used for chipmunks around the home...dried worms to feed chickens/foul used to attract birds and provide much needed protein, tools, power equipment, special farm machinery paint used for cars or high-temp for motors, special cat food, outdoor ornaments with farm motiff (weather-vane-windmills, etc...great service.JeffP
Love this store for buying things for inside and outside the house!
Not the biggest outlet but they do have all the things youd expect
I always get my dog food here. This has a little of everything in it Country Style & also a little of everything for somebody.
Great place for animal feed And hardware. Good pricing too.
The Augusta Tractor Supply is one of the best Ive ever been to. The staff is very friendly and helpful no matter what you are looking for.
Awsome place to shop very welcoming. Great staff very knowledgeable
Good chicks and animal food as well as great service
Tractor supply can be pricey but also stocks a few items that most other brick and mortar stores do not. Most useful to me is their large selection of quality pet foods.
Love to go shopping there so many things to look at
Clean and easy to find most everything. A little light on product at this moment though.
My chickens love dried mill worms
Love this place. 4 Health Dog food is great !
Everything you need for the house or farm, great and friendly place, dog friendly too
Great store I buy everything I can here. Cheapest propane around.
The vet clinic is amazing and the employees are amazing love this store
Great location. Very helpful staff!
They have all you would ever need.
They were so helpful on return plus a purchase ..awesome place ..have used them alit for bird seed too.
Quick in and out. Helpful staff. Decent sales.
Great Prices and the dog food is very reasonable
They have a good variety of items beyond feed and fencing, including some hardware, auto, outdoor, and clothing. I feel like its sometimes hard to find what youre looking for, and theres not a lot of staff around on the floor when Ive visited.
Great place can always find what I need. Thank you
Got dog food there. Quicker in & out
I used to love them till i bought horse grain that had been wet and molding. And they new it! They have fans and bags of cedar try to stop and dry the grain which once its wet it molds. And cedar is to cut down on moister and molding. They do it all the time in both Augusta and Rockland store.um never have I seen any pet store or feed store ever done this, you know what the other stores do? They keep it properly stored and dried!! Duh sorry im kust amazed at the stupidity with this company.
Friendly and knowledgeable customer service every time I walk through the door
Nice place 👍👌 clerk was great
Staff is very pleasant and helpful
I just went in for some cat food. Wish they had a larger variety compared to others Ive been to, but everything was easy to find and the cashier was friendly and helpful.
Great service to the customer reasonable prices and knowledgeable emoyees.
I love tractor supply company to store was just in a little bit of disarray in terms of the product and the product placement still all in all a good visit
Love coming here. Always got what i am looking for
Great selection of farm items, lots of hardware too at a good price.
Not too bad. But I always find it difficult to find someone to help me.
The employees knew next to nothing about their products and instead of finding what I asked for and needed, they tried to get me something I couldnt use. Kept leaving me to wait on others and had empty shelves in items I needed. I had to wait 15 minutes in the rain before someone came out to load a single panel into my truck. The gate is locked, so we cant do it ourselves. They outdid themselves on poor customer service today.
Good place to buy lots of stuff great service easy in and out
Great...local feed mill...and everyone...working there...are very helpful....
Great place to shop, Employees are so helpful
Augusta, Maine - TS Store. Probably the worse & rudest clerk. Suggest you shop elsewhere.
Tractor Supply always has what I need in stock. Friendly service with great prices.