Dave is very knowledgeable about his products and was able to get me a great deal on a treadmill based on my current needs. He’s a pleasure to speak with and made the entire purchase process very easy for me. Can’t wait until it gets delivered next week. Thank you Dave!
Dave is so knowledgeable and helped us make the best decision for our needs, not just what cost the most. Loved working with him
This store by far has the best quality fitness equipment at a great price point. Dave is awesome, very kind, and extremely knowledgeable. This store has great quality and a large variety of equipment.
Excellent knowledgeable staff and commercial quality equipment at a great price. No need to go anywhere else.
Great store to get all your fitness needs! Dave is the man to go see!
Helpful and knowledgeable. We didn’t feel pressured.
The staff was very helpful.
I Highly recommend this store for their excellent, knowledgeable staff. Dave went above and beyond expectations in providing excellent customer service and having prompt responses to inquiries. Thank you so much. I will never shop anywhere else for my fitness needs.
I was recently looking for a power rack to purchase and found the perfect one at Top Fitness.Justin was awesome to deal with and cant wait to do business with him again!
Dalton helped me find the right spin bike during this global pandemic and he was a saint. He really went above and beyond to find what I was looking for! Dalton and the guys at several Top Fitness locations worked together to help me. It is SO appreciated, especially now! I will be a loyal customer for life!
Excellent location and great customer service. We wanted an elliptical for our basement and Dalton was amazing from the time we walked into the store. He took the time to understand our requirements and showed us the product/s which best suited our needs. We did not buy right away but did our research in the area and online. Based on our experience with this store, their pricing and the product itself...we ended up buying a Precor elliptical from Dalton. Feel very happy with our decision...keep up the good work.
I worked with Jonathan at the Downers Grove location of Top Fitness Store - he was a TOP notch professional and he was highly educated on all information. I appreciated that he did not try to pressure me to buy a particular model or price point, instead, he asked me what my goals were, aimed to answer my many questions, and encouraged me to try many models to see what felt most comfortable. I left feeling confident that my purchase was the right fit for my and my husband’s needs, while knowing we bought from a high quality fitness store.
Following several weeks of research to replace my existing bench, I could not be happier with the Inspire SCS bench I recently purchased from your store. The customer service from Jonathon was outstanding. I appreciated the time he took to initially find out what my needs were and then to explain and demonstrate the features of the various benches available. I visited the store a second time and Jon was equally as accommodating.Once purchased, the assembly of the bench went very quickly & smoothly and is a credit to the way the bench is packaged and the straightforward printed instructions (the hardware for each step was packaged separately so there was no need to sort through numerous bolts, nuts and washers to find the required sizes - CLEVER!). Also, all the tools needed to assemble the bench were included!The bench is rock solid - no shakes or wobbles. The back rest and seat are very comfortable and adjustments can be made very quickly and securely. I spent a little more on this bench then I initially intended to but based on the performance and features, ease of assembly, lifetime home warranty and comparison to other benches, I know I made the best decision purchasing the Inspire bench and I will be returning to your store the next time I will be adding equipment to my home gym.
Dave is the best! He always delivers.
Jon and Dolton are absolutely amazing. The level of service I received from these two was out of this world. If you are looking for somewhere to go where all your questions will be answered without any pressure sales go see two gentlemen. Great Products and Great knowledge. Two Thumbs Way Up!!! 👍👍
Jonathan was very knowledgeable about the different types of treadmills we were looking at. He wasnt applying sales pressure, but let us have all the time we needed to make a decision. Also this store had a lower price on the model we wanted than two other stores!
Great and friendly atmosphere. A lot to choose from. The staff was amazing. Very informative. Wasn’t pushy like other places can be. Would definitely go back.
My husband and I stopped in this store to look at home gym equipment. Jonathan was awesome! He answered all our questions and set us up with what we were looking for at the price we were looking for! A nice clean store with a friendly, knowledgeable staff and plenty of equipment to test out.
Jon Hall went above and beyond for my business. We used him for an entire gym that entailed a lot of equipment. He was responsive and organized. I would highly recommend calling Jon if you need any workout equipment. You can count on Jon.
This place is fantastic!!! Great variety of products, wonderful staff, and excellent customer service. They really went above and beyond to make sure we were happy with our purchase. They also are not pushy with their sales tactics; they listened to our needs, showed us a variety of options, and didnt press us to make a decision right away.
Jonathan Hall is the person to go to with any issue period hands down. I called him this morning about an issue with a recent order he took it and ran with it and within just a matter of time he had answers for me with a plan moving forward. Good Dude!!
Excellent customer service. Very knowledgeable, helpful, and caring staff. Will come here for all my fitness needs.
Thank you, Dalton Walker for your knowledge of the equipment. Taking time out to show me step-by-step how to equipment this functional. Thank you!
Erin was very helpful in helping me pick out my new elliptical, treadmill and stretch trainer! Delivery went smooth! Guys were great setting up and explaining and answering any questions I had! I definitely reccomend them!
This location is ideal for me. The staff is extremely friendly, helpful, and Jonathan Hall who helped me was particularly knowledgeable on all of the products. I highly recommend checking this out for all your fitness equipment needs!
Dean rocks!!!I am a sales manager and as such know outstanding service when I see/feel it and Dean from the Aurora/Naperville Precor Home Fitness facility is outstanding. I have weight trained most of my life and Dean still taught me a few tricks. He does not sell (which I respect) he help you make the right decision for your needs. Customers just want options because we are more than capable of making the right decision for ourselves, our families and our budget. He is what I call a service professional that knows his field of equipment and is eager to help!!!Shopping with him for personal and corporate equipment was a wonderful experience. Dont waste time going elsewhere because he will provide you with solutions no matter what your budget is because he asks the right questions in order to help you make the very best choice for you!Thank you Dean!!!
Entire experience with Precor Home Fitness was great! Sales staff helped me find the best equipment for my needs (and amazingly, without any sales pressure!), delivery and setup of my elliptical was on-time and done very carefully, and Sales followed up to make sure I had no issues after my elliptical was delivered. Cant imagine a better experience and highly recommend Precor Home Fitness! p.s. And love my new elliptical!
Stopped in to check out ellipticals last winter, and was lucky enough to meet Dean, a wealth of information. He provided great info to help us with our first purchase (Precor elliptical and Inspire home gym) and has helped us with several other items since our first stop in. Nice store store with quality products and most importantly great service. This is our go-to place for our fitness needs. Will keep coming back, if only to chat with Dean and see his passion for what he does.
Great prices super clean store will be buying all of my equipment through them from now on
Jonathan was kind, helpful and engaging from the start. He followed through all the way to the end, even with a home visit to check on the equipment!
Informative, helpful, no pressure shopping environment. Excellent followup. Purchased elliptical that was delivered and installed without any hassles.
Great folks to deal with. Love the treadmill. A minor problem after delivery was quickly fixed.
Great place to shop for fitness equipment, the staff there are helpful and knowledgeable on the equipment they sell. Would recommend them to others.
Dalton was great to work with and answered all of my questions. He helped me pick the best treadmill for our family and was a pleasure to work with.
Great customer service provided by Jon. He was patient, answered all of my questions, was very knowledgeable and asked questions to know what equipment Would be best fit for my needs. Highly recommended!
Good service and product selection. Tim was very knowledgeable and guided us through the selection process. We are enjoying our elliptical.
The manager Jonathan was very helpful in choosing our new Elliptical. We needed one for low ceilings and then one that needed different stride levels and Jonathan found the right model for us.
Great customer service, great place to pick up anything for you fitness needs. No pressure and honest
Super good customer service
Dalton could not have been more helpful. He directed me to the right equipment pad. I will also buy our rower from TF because of him.
Knowledgeable, helpful, well stocked
Lots of nice equipment!!
We get all our rehab equipment here.