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NAPA Auto Parts - Genuine Parts Company
10101 N Lamar Blvd, Austin, TX 78753, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Ro
Review №1

Good place to shop they got my parts exactly what they promised it was actually wrenches so if you need to get metric tools thats the place to go they dont have them stock they will order them and youll get them in 2 days

Mi
Review №2

Plenty of help, I did not have to wait.

Ni
Review №3

Wow! Customer service is hard to come by these days and Keith has been such a refresher. He went above and beyond to help me find the replacement bolts I needed. I drove from round rock and Keith even waited a few minutes for me at the store. Honestly I am so thankful to your help, Keith.please keep doing what you do. And Napa don’t lose a great employee like Keith. Thank you Keith!

Sa
Review №4

Great service here. Guy offered to help me install my new wiper blades. He made sure I got washer fluid that would not freeze. Service is always great here, its why I come back.

Ma
Review №5

They have all kind of parts I ordered a 6-ton jack stands ball joints batteries and more for my old school car

Da
Review №6

Very friendly staff…when to do a oil change and I need it a Coolant for my car they help me right away, ask for mu battery car price.

Ke
Review №7

Great 👍 people! Highly qualified and polite, definitely recommend this store.

St
Review №8

Helpful staff and great prices. I really trust Napa parts.

Si
Review №9

Great place very good customer care

Su
Review №10

Maria was a dream come true!! All I needed was a turn signal light bulb. She put it in for me with a smile!!

El
Review №11

Joe is always so helpful. Is very knowledgeable. We appreciate him very much.

To
Review №12

And all the things I wanted

Jo
Review №13

If AutoZone dont got the part they do!!

To
Review №14

So much better than all other parts stores

Ja
Review №15

I love Napa because they always have a wide selection of parts and if they can theyll try to beat the other guy or match him in parts

Ef
Review №16

Love this place plus customer service is always good. It aint overcrowded like other car parts stores. It wont take you 20 min or so in line waiting for attendant to check out or place an order ... Great job 👍 great shopping experience.

Lu
Review №17

Not have the product complet on the store and finds at the other nearby and pickup parts at the other and they can sell complete the order

St
Review №18

Great service in this day

Wi
Review №19

Great service and always super helpful. They even installed my windshield wipers for me. While its definitely something I can do, with two kids running around it was very appreciated. Awesome staff makes this location my go to auto parts store.

Jo
Review №20

Very helpful staff, the assistant manager bobby immediately helped me out and saved me from buying a new radiator when we figured out it was the the fan! Also military friendly, great discount. Great experience!

Ch
Review №21

Needed some fasteners for the plastic shield under my car. I was immediately helped and they came outside with me to look at the car to get the right size. They were extremely friendly and helpful. Will definitely be coming back here if I need any other car parts.

Cl
Review №22

Good parts store but they are a little bit expensive.

Mi
Review №23

Very helpful and knowedgeable staff.great job

Ha
Review №24

Napa is one of these places where you can find very good specialty Parts. You also get to order of just about any part for any car and they would find it for you and bring it to the store three of shipping. And their prices are absolutely reasonable

Ma
Review №25

Great place to find auto parts. Very friendly place

Ru
Review №26

Awesome staff, clean store. Guy at the counter went above and beyond regular customer service. He really knew his stuff.

Jo
Review №27

Friendly knowledge staff. Will be returning for all my automotive needs.I get that this reads like a marketing blurb, but its true. This place is dope.

Wi
Review №28

Finally had a good experience at a part store! The manager and cashier were awesome!

ra
Review №29

I have visited this store to replace my battery. The guy who assisted me was very cool, friendly and helpful. He tested my existing battery and warranty status and replaced my battery in just 10 mins. I have enquired other places too before visiting this place. But all are expensive and very long wait times to finish the job. As my existing battery was also NAPA brand, He charged me very less amount to replace my battery. Thank you guys.

Wa
Review №30

Ok

An
Review №31

One guy is opinionated and kinda rude. Called at 9:45 3/30.Not saying Im not gonna go back, but, this is the third time Ive had employees say something rude.

Do
Review №32

Awesome parts store. Seem to have everything. Great and helpful staff

Al
Review №33

The best advice you can depend on for accuracy in fixing your problems with vehicles.NAPA KNOW HOW! THEY are the real thing on North Lamar store.you can depend on that !

Mo
Review №34

The store manager is always rude and don’t know about the warranty on any product.If you are willing to buy any product from here just search from the website by your self.Store manager and the staff,there favorite word is I DO NOT KNOW SIR.....really.Why are you running your store.

fh
Review №35

Best Auto Parts.

Po
Review №36

I went to napa to find a part this guy in the front was very rude didnt even wanna look in the back to see if he had the part i will not be coming back .BAD SERVICEE

Lu
Review №37

Average to small Napa. Nice employees, but always a lead time on common parts, so they can only be so helpful. Highish prices if youre on a budget.

Ky
Review №38

Store was clean and shelves stocked. Staff was friendly, helpful, and proactively located and reserved my part at a different store since they were out of stock of the specific manufacturer I wanted.

Mi
Review №39

Billy goes out of his way, time and again, to provide the best service possible.

Da
Review №40

This location of great and knowledgeable sales and service associates. Spread the word.

Ma
Review №41

Good service and nice people

Jo
Review №42

Saturday 6.30 pm...the store is open...but the guys who are in the store do not know how to connect a fitting to a hydraulic hose ... they say that the person who knows how to do it has already left ... is not supposed to provide service until 7pm?

Be
Review №43

Good parts better than Auto zone and oreillys

Ma
Review №44

They always have the parts I need

O
Review №45

Friendly staff. A little overpriced compared to others. However most likely the place to have the part others dont.

Ro
Review №46

I called asking for a price on a replacement battery. When quoted a price that seemed to cheap for my SUV I asked what the Amp hours for that battery are she said Is does not say on the battery, but they are all 12 volts! I hung up....

حم
Review №47

Bad costumer service, they waste 13 minutes in my life that wont come back

Ra
Review №48

Friendly staff.

No
Review №49

Alway great help

No
Review №50

Wonderful staff!

Je
Review №51

Excellent Customer Service and Parts!

Pa
Review №52

They was on their game. If it wasnt available, in stock, they got it ordered..

De
Review №53

Very helpful

Do
Review №54

Had what I wanted for tool

Mi
Review №55

Good crevice

Ky
Review №56

Friendly employees. Usually have premium stuff in stock..

dj
Review №57

Great

Da
Review №58

Well stocked

TX
Review №59

Great service

yl
Review №60

Best place in town!?!! $$$$$$$

Vi
Review №61

It is always quiet a little more expensive than the competition but I found what I was looking for without waiting so long

Ro
Review №62

Very well.

Ma
Review №63

They serve very well

Ju
Review №64

I always like NAPA much better than auto zone or some other auto parts friendly and efficient people

Es
Review №65

Very well

Ju
Review №66

Perfect

Jo
Review №67

Very good service and attention they helped me with all my questions

Al
Review №68

Good winepress to buy

Mi
Review №69

Very friendly and helpful

Gi
Review №70

An excellent service they treated me with great kindness thanks napa

Ro
Review №71

Very well I like how you treat me

Ne
Review №72

Always available, other stores do not serve you well

La
Review №73

Great service

Gi
Review №74

Disobedience

An
Review №75

Good place very friendly staff

Es
Review №76

My husband buys very good parts and tools for their quality

Ma
Review №77

Excellent

jo
Review №78

Many variety of spare parts and products

Information
11 Photos
78 Comments
4.2 Rating
  • Address:10101 N Lamar Blvd, Austin, TX 78753, United States
  • Site:https://napaonline.com/stores/tx/austin/10101-n-lamar-blvd?cid=pl_yext_gpc_GenuinePartsCompany_28460
  • Phone:+1 512-833-7900
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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