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Hilderbrand Jewelers
8300 N FM 620 #500, Austin, TX 78726, United States
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Hilderbrand Jewelers
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Em
Review №1

I went in to Hilderbrand Jewelers to fix an necklace clasp that broke. It took maybe 5 minutes and they cleaned my necklace as well. 10/10 would recommend. Their jewelry is beautiful as well! Will definitely be going back

Li
Review №2

Shaun and the owner were so kind and helpful in replacing a stone- always a pleasant experience. Great place for cleanings, batteries, etc as well.

Ma
Review №3

Value is when expertise and skilled services meet fair pricing. My wife and I brought our wedding rings in to be resized (and in the case of my wifes ring, repairs). We had been to other jewelers in attempts to achieve this but were stunned at what they wanted for what we perceived to be relatively simple requests / requirements. We received a reasonable quote in less than 2 minutes, no attempts to upsell or mislead and were told the work would be done same day. Incredible!! When we got our rings back we couldnt have been more pleased! The rings looked better than the day we bought them. You must bring your jewelry needs to this business.

He
Review №4

I stopped in to have a ring resized. The ring was 3.5 sizes too big! I was concerned that having to take it down that much might affect the integrity of the ring, but they assured me it would not. The price they quoted me was lower than their competitors. I dropped the ring off and expected to pick it up a few days later, but unexpectedly was told it would be ready within the hour and that they would text me when it was ready. No more than 45 minutes later I got the text and got a perfectly fitting ring! And as expected, the integrity was intact. The job was done flawlessly. Also, both of the employees I interacted with were very friendly and made me feel welcome. I chose this business due to reviews and the fact that they are an independent business. Im so glad the reviews were right, and very happy to support small business in Austin.

Su
Review №5

Good service, quick repair, friendly staff. This is the best shop.

Ma
Review №6

Super nice guys! Honest, knowledgeable, friendly. Had them fix up 2 watches for me. Would highly recommend!

T
Review №7

After a very poor experience at Regard Jewelry to get a prong fixed on my engagement ring they had it over a week and didnt even fix it. So I took it to Hilderbrand Jewelers they are fantastic! Very knowledgeable and professional staff. Not only did they fix my ring in the matter of 3 Hours!! but for half the price Regard quoted me!!! Needless to say I will only be doing business with Hilderbrand from now on. So if you want the job done right and at a fair price go to Hilderbrand.

Me
Review №8

I have had nothing but wonderful experiences at Hilderbrand. Ive gone there for everything from simple battery replacements on my watch to resetting the diamond on my engagement ring. They have always done wonderful work very quickly for a very reasonable price. Super nice folks too. I seriously love this place.

Ro
Review №9

I can only echo the other reviews: Hilderbrand is a local treasure!The in-house jewelers are all excellent, friendly and personable, and timely!!! I have taken in items to be repaired/soldered, and I barely make it through lunch before the text arrives that my ring is ready for pickup!Also, I have never received such personal, generous service from a company, ever!!

El
Review №10

Went in to get my wedding ring resized, they were so helpful! It was done in less than and hour and looked amazing when I picked it up! It was very affordable also. Would definitely recommend going here!

Fi
Review №11

Thank you so much for repairing and restoring my 20 year old Yacht Master. I especially like the fact that the Platinum Bezel is back to normal after I scratched it falling down during my heart attack several years ago. The 12 Oclock marker was damaged and you managed to buff it back to the original high shine! You guys are THE BEST!!!!!!!!!

Ju
Review №12

Great, friendly service at a good price. Came in at lunch time on a Friday with a set of watches, expecting to have to pick up watch batteries and bands sometime the following week. Instead, they suggested I wait and finished everything within less than 10 minutes. Highly recommend

Kr
Review №13

If I could rate Hilderbrand a 10 Star I would! I was on the hunt for a specific Rolex watch for my husbands 50th birthday. I decided to purchase a watch from a different jewelry store but when I went to look at the watch, it was not in the condition that I wanted. This gave me only 6 days to find the watch I wanted. I called around and visited at least 12 different stores with no luck. I googled used Rolex dealers in Austin and saw Hilderbrand. I called and spoke to a very friendly girl and let her know what I was looking for. She told me that she would get back with me right away. I literally started to receive detailed photos with price and info from Van to my cell phone within 20 minutes. He had the perfect 2016 Rolex Submariner in the color I wanted and with a $500 deposit, he had it delivered the very next day. I picked the watch up and it was in mint condition. Keep in mind that this was only 2 days before my husbands birthday. Van and his team saved the day. My husband was Speechless when I gave him the watch. This was the only jewelry store that actually took the time to search for the watch that I wanted instead of just showing me what was in inventory. Thank you Hilderbrand for going the extra mile to make things Happen! If you are looking for a place that cares, you have found it!

La
Review №14

My husband serviced his vintage watch here, their prices and quality of service incomparable!Today I sold my class ring and a watch for it’s weight in gold.Resized my wedding band, cleaned my watch and Van is repurposing my anniversary band stones into a beautiful necklace! Can’t say enough good things about these guys.

Tu
Review №15

Very fast and helpful.Just walked in and replaced a watch battery and band.They also had some amazing pieces of you are in the market.

Ky
Review №16

Took my vintage Rolex to them to clean up the dial and tighten some things up. They did an amazing job for a very reasonable price! Very good customer service.

St
Review №17

Needed a spring ring for the end of a watch chain for an old special pocket watch. They did a great job of finding a very nice looking one and attaching it. Very pleased.

Ho
Review №18

Very impressed with Hildebrand. I needed a ring reset. The jeweler was patient with my questions, provided several very reasonable recommendations, and then had a really quick turnaround on the service. I love the new setting!!!

K.
Review №19

As a repeat customer, I have had several pieces of jewelry designed by Mr. Hildebrand over the past 15 years including earrings, necklaces, and rings. He delivers excellent work and has many years of experience in the jewelry business. The craftsmanship and service are top notch.

Ma
Review №20

Truly a jewel in the area, Hilderbrand Jewelers is exceptional in service for any and all repairs. The sales inventory is thoughtful and tasteful, making shopping very easy.

Ca
Review №21

Bought a chain and also had my jewelry cleaned.Great service and fast. Friendly people.Nice to have a reliable neighborhood jeweler.

Ka
Review №22

Don’t waste your time or money being ripped off. So so disappointed after all of the local referrals we received. Seriously, go somewhere, anywhere, else.

SR
Review №23

Had a couple of stones replaced on a pair of earrings. Fair price and fast service. Would recommend them to anyone.

Ma
Review №24

Super customer service and easily best service my rolex has had since new. It is keeping better time now than when i bought it!

Sm
Review №25

Best Jeweler for my Rolexes, very reasonable price with excellent quality.

na
Review №26

Friendly, honest, helpful- these guys are great!

Ca
Review №27

1st class service in a very timely manner. Watch selection is on point.

Sh
Review №28

Great work done fast and local!

1
Review №29

Van is very professional. He has is a true artist.

Information
25 Photos
29 Comments
4.8 Rating
  • Address:8300 N FM 620 #500, Austin, TX 78726, United States
  • Site:http://hilderbrandjewelersaustin.com/
  • Phone:+1 512-506-9766
Categories
  • Gold dealer
  • Jewelry store
  • Goldsmith
  • Jeweler
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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