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Randalls
2025 W Ben White Blvd, Austin, TX 78704, United States
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Randalls
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JD
Review №1

The homeless nearly ruined this place. Its good to be able to shop safely here. This store is much smaller than a more modern Randalls, but they have everything you need

Be
Review №2

Only Randalls that is close to me. Its small but I love it. Sometimes the sales/prices are better than HEB. Plus they have a Starbucks. Every one who also works here is friendly and the customer service is great. Never had a bad experience at this location.

Ba
Review №3

Awesome store with a great selection, but rude employees. Every time I go in, the staff are pretty cold and act like they don’t want to be there.

Da
Review №4

Solid store. nice selection. friendly and fast cashiers. could be a little more affordable.

Ms
Review №5

I enjoyed Randalls. A little pricier than my regular routine shopping. I definitely like the store. The staff was friendly also.

M
Review №6

I love this location, the produce is always very fresh and the layout makes a lot of sense. No navigating to the back of the store just for basic staples, no Ikea-like blocked paths back to the front of the store (looking at you HEB), lines always move fast. Their gas station always has some of the best prices too, and was one of the only stations that consistently has supply during shortages when Austin freaks out twice a year and fills garbage cans with gas. If youre in the area this is the grocery store to go to.

Je
Review №7

Reasonably nice and well-renovated store, but the fact that its nearly always mostly empty should be a major clue that it has problems – the biggest by far being substantially higher grocery prices, across the board, than H-E-B or Walmart, both of which are less than a 10-minute drive away. Even the Target on the opposite side of Ben White is considerably cheaper, and carries probably 80% of the same merchandise.

M
Review №8

Its a nice, clean limited selection grocery store. Unless you check the salsa aisle, I think they may have the best selection in town. If you like salsa and hot sauce check them out if you pass one, you might be surprised how good the selection is. I know I was.

Ca
Review №9

I really enjoyed my shopping experience at this location. The store was clean and NOT crowded. Fellow shoppers were courteous.According to their circular, if I used their App I could save money. I added the App and sure enough, not only did I save, but I was able to buy MORE for LESS.In spite of the fact that a homeless camp is in close proximity to the store, I couldnt help but notice that there was no loitering outside nor inside of the store. Thats a BIG plus in my book.When I recently returned to pick up a few needed items, the cashier (Dani) was very helpful. I thought I had completed the process of uploading the App from my last visit; I had not. Dani took the time to get me through the process while checking me out. It did not take long at all.Again, I saved nearly half on my purchases. The App really works. I think I have found a new place to do my grocery shopping.Thank you Randalls!

Na
Review №10

I do love Randalls They have always been very service-oriented. On top of that, the variety of choices here are amazing. Nevertheless, they Still need to keep working on getting their prices down. They just can not compete w/HEB, and in fact prices seem to be going up even more in comparison.

Ga
Review №11

THIS IS FOR THE PHARMACY. Today I decided to get my vaccine. It was quick and easy. The pharmacy staff were kind and helpful. Bill was great and even spoke with me when I asked him if he liked coffee and although it may not seem so huge it made the experience better for me. Thank you guys over at the pharmacy, the great work yall do is appreciated.

Ro
Review №12

Very dirty and trashy exterior. Panhandlers in parking lot. Store personnel friendly but more attention needed at check out registers as traffic picks up and lines get longer. Will try again one more time after that may just shop HEB.

Mi
Review №13

Variety of products is ok

jo
Review №14

Though it is your usual grocery store it has improved. I dont remember what I bought but I do recall it being cheaper than Im used to paying. Their prices appear to be a bit lower than before and I saw some good sales in the flyer. The restroom needing a little repair is the negative.

Ma
Review №15

Pharmacy staff rude, dismissive, and unhelpful. I called with a couple of questions, the pharmacy employee told me to come to Randalls and they could help. So I drove down there just to have this experience: They were unable to locate my health records and told me the only option is to submit my request in writing to their corporate office. I also requested a flu shot and was told that although they take walk-ins, I should set up an appointment for the next day. Normally that would be fine but there was no one else in line the entire time I was talking with them. Three people working the Pharmacy and no one could assist with basic requests. Drove there for no reason.

su
Review №16

Very nice staff.

Pa
Review №17

Superior quality prepared food. Their meet is exceptional. Clean store and a civilized shopping experience.

T
Review №18

Got a pecan pie from the bakery and it was A1, top flight, amazing and delicious as every pecan pie should b, thats only reason I give 5stars, literally only thing I have ever in my life bought from randalls

JA
Review №19

I usually get the sale items when shopping here. But I always find other things at a great deal too. They dont carry alot of things found at other places but they do carry some items only found at randalls. Worth the trip everytime.

Ch
Review №20

Friendly staff that was knowledgeable about the products location the store was clean and organized. The only problem I seen was the homeless tents that surrounded the location. Not worried for say other than the ladies that visit the store.

De
Review №21

Got what I wanted and was on my way. Check out was slow due to a couple that needed attention. Products were easy to find. Sale items were available and nice selection.

De
Review №22

Needs a self check out lane. Easy to go in and shop quickly, its the waiting in the one of usually 2 lines they have open.

Ch
Review №23

There buy one, get 2 free meat section is a crazy good deal.

Ed
Review №24

They most always have best produce and meat. Our favorite place for steaks.

G
Review №25

Great employees. Great products. Needs better organizing the labels for each isle

Mi
Review №26

Yes just something different from HEB its a nice lil shopping getaway the prices are great .

De
Review №27

Randalls has consistently provided fresh fruits, dairy and meat products. The bakery is also filled with great items made freshly at the store.Customer service is always available and happy to assist. Since moving here 6 years ago, It has become my chosen place to shop. Very satisfied!

Ju
Review №28

Best store to shop. The players are courteous & polite.. Store is adequately srocked

Ca
Review №29

We are Albertsons fans. So finding Randall’s took us right back to our comfort zone.

DR
Review №30

GREAT STORE & EMPLOYEES, HOWEVER, THEY DIDNT CARRY CRACKER JACKS FLAVORED SNACKS, LIKE THEY USED TO !!!!!!!!!

St
Review №31

Ill let you know Im a fat boy loves randalls and I wish and pray that Bastrop would grow up and the city fathers would allow randalls and Krogers in our area its okay I guess well be just stuck with Dollar general.

Ca
Review №32

I loved this place. It was my first time there and I have to say I loved it. We went there so my husband can get his Covid-19 vaccine. Service is good, everything looks clean and organized and they have all kind or varieties of groceries.

Ge
Review №33

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An
Review №34

Im a regular at this store and even though the faces of changed the quality of the store so it looks pretty good. Cashiers are always nice to me and as long as its Randall stays open Ill go to this one because its my favorite

Ra
Review №35

Best place to shop, what I love about Randalls that they have happy shoppers, one can have a conversation there, complete strangers there and never a problem, other chains you cant do that, seems like those folks have mental problem. Randalls customers are always happy to be there

Er
Review №36

I love Randalls! Picked these up for my daughters graduation last week and they are still beautiful ♥️

Ro
Review №37

Only complaint would be the occasional bakery item. Sometimes a little sweet for my tastes but the cheesecake is worthy. Great deals if you have a card and it is always worth the time to get a free one. Flagship on beecaves is still the only place I can get the big strawberry milk made by promised land dairy and I usually grab 2 at a time. Bathrooms are always clean and well stocked. They seem to carry the odd item or two that other grocers dont. Nice place to shop.

K
Review №38

This store has much room for improvement, or I should say the management. In the morning when people are trying to get on with the day time and again one cashier a long line of people, no need to be in a hurry, it will be awhile. The manger will be seen walking around trying to act like hes doing something, well hes not. The point is get your mgr overpaid do nothing self open another register and get the customers out of the store after all the customers are the only reason your mismanagement skills are being overpaid anyway. No stars for lack of management, two stars for over worked employees.

Da
Review №39

Very polite and professional staff. Always a pleasure to shop there.

In
Review №40

If you shop smart and compare, Randalls has great offers if you use their APP. Also, be a member for their rewards, all discounts are automatically applied at checkout. Their selection of meats and fish are above average, and prices only slightly higher for prime cuts. They often have games to earn prizes or products, fun way to keep me coming.

Jo
Review №41

This is beyond a doubt the most ghetto grocery store! Stay away! The worst of humanity shop here!

An
Review №42

I went to the Starbucks. The girl at Starbucks did not even want to talk to me. The drink was good.

Ro
Review №43

An expensive version of HEB. Nice clean store, uncrowded, with a smaller selection and higher prices. But way quicker!

Ru
Review №44

I really do like that Randalls has large, paper grocery bags. Honestly its so much better than single use plastics bags. Good job Randalls!Also, have you noticed that card readers just dont work well at busy grocery stores? They must go through a lot of wear and tear. So, its really nice that Randalls accepts NFC cards, Google Pay, Apple Pay and Samsung Pay. Take note HEB and Central Market! You are behind. Catch up with Randalls. 🙉Somehow theyre always running out of my favorite juice 100% Juice Ocean Spray Cranberry Juice. Please stick more on the shelf.

Co
Review №45

This is my new store since the one on William Cannon closed. I like it

Am
Review №46

I love this store!!! Everytime we come we have excellent customer service. Steve at the meat department is so AWESOME!! You can really see the dedication and love he has for his job. Everytime we go he really sells us on good quality meat and seafood. Especially when he steams the seafood with his amazing flavors. This location has gained a lifetime customer.

Jo
Review №47

Always find what I want.

Ja
Review №48

Friendly staff, very helpful, store manager Fred is the best!

Br
Review №49

Always fresh produce and not always too busy, its better now that they cleared up the underpass also.

To
Review №50

Always a great neighborhood shopping experience, with a nice selection of affordable products.

Gr
Review №51

Still a South Austin staple. Love this store, and they do a great job of ensuring the nearby homeless population doesnt wander thru the parking lot asking for money.

Ho
Review №52

Good store... pharmacy tops

As
Review №53

Kind of a run down store honestly. It’s old and dirty. Some staff are nice and some are just plain rude. Whatever honestly. I don’t shop their much anyway.

Dy
Review №54

Very nice store I love the deals and items they keep in stock, plus they have always done well following the health and safety recommendations that were recommended by the CDC the entire pandemic. I always feel safe when shopping there.

Yo
Review №55

Randall is more expensive than others but their meat is the best and I always look fir their special

Au
Review №56

The best deli, fruits and vegetables. However the prices here are to high for people who struggle.

Fr
Review №57

Best store ever. Amazing, friendly customer service

De
Review №58

I hate going to Randall’s, but today I had no choice & I believe everything happens for a reason. My cashier was a little red head and she was a doll, her customer service skills are great, she’s very sweet & funny. Thanks for making my day better! Nice to finally see some diversity in Randall’s 🙌🏽

Ke
Review №59

Very convieniantly located and not to big to get in and out quicklt

Am
Review №60

Pleasant experience kind saff. Sometimes the lines stack up due to lack of cashiers but all and all a good experience. Just got from completing Thanksgiving shopping and it was clean, well stocked, and they had 4 lines open. I was in and out far quicker than I imagined.

An
Review №61

The staff is very rude and disrespectful. The Starbucks attend had a horrible attitude, gave me the wrong order, and refused to correct it when I asked her to. I asked to speak with a manager and this kid named Josh shows up and blew me off...I’ve noticed that their customer service is different depending on how you look. Black buyers beware! Prepare to be disregarded and your complaints completely dismissed. After today, I won’t spend another dime in any Randall’s ever again.

Ro
Review №62

This store always has good people a great manager and a fine chic name Veronica but very professional

Mo
Review №63

Got everything I was looking for plus extra goodies. Just for you sell was sweet. Check out Randalls this week, you will get yr money worth.

Je
Review №64

Absolutely the SLOWEST store in the world . NOself checkout and very limited staff that are SO SlowI have reached out to corporate about this and will continue to until self checkout is an option at this location.

Mi
Review №65

Great store with great deals. Could use a little more cashiers when it gets busy

Eu
Review №66

Good place to get flowers at a reasonable price.

wa
Review №67

Their bakery is alot better than the other grocery stores in town. In my opinion it is better than Walmart and HEB. HEB has one or 2 things they do well. I havent seen that from Walmart. But then again its just my opinion.

Fr
Review №68

Its ok but the prices are high

Ha
Review №69

Small, dirty. Poorly stocked. Employees are appethetic at best. Drive one more block to Sprouts, Target, Wheatsville; ANYTHING else.

L.
Review №70

A decent grocery store, though I only make it a point to come here when I have to have blood work done in the quest lab located here. I was surprised some items were quite a bit more expensive than Whole Foods, though you can find deals here as well on some cheap staples like bread and milk. Well they do have organic and natural foods I found that the better deals are still at places like sprouts or Whole Foods.If you are coming here to have blood work done at the lab it is located on the left-hand side of the store when you walk in. Just head towards where the pharmacy is on the left and it is located in a private little room on the side. I’ve always had a good experience coming to this lab and the technicians are friendly and helpful. Tip: Make an appointment with quest labs online before coming if possible. They take you sooner if you have an appointment rather than if you walk in, so they do take walk-ins as well.

An
Review №71

Friendly & helpful staff. Shop nearly always fully stocked. Its a calm place to shop. Love it!

Va
Review №72

Employees were super rude and chatting with one another while I was showing them my green bags. They completely ignored me and my green bags that were literally sitting on top of the things they were bagging and wrapped everything in plastic. I was happy just to bag them up myself but they wouldn’t stop chit chatting and ignoring me. While carrying these bags up to my apartment during the cold and icy stairs, I got a pinched nerve in my finger and now my finger will be numb for months. I’ll stick with HEB

Ye
Review №73

Did my shopping this evening at Randles come in loved it have everything that I need it I am stoked and also really helpful carry out a person his name is a Sami I really appreciate it really sweet really helpful person, help me with my carry out outside and put all my stuff neatly in my vehicle and I loved it.

Je
Review №74

A little expensive but conveniently close to home

K
Review №75

Making sure they are recycling

Jo
Review №76

Employees are very friendly and helpful. But management does not have enough registers open creating long lines. This is poor customer service.

c
Review №77

This store is so unorganized. Cant find anything without walking around the whole store. The lines are always long and the employees are old people who move slow

Ed
Review №78

A very clean and well organized supermarket. Accepted my very old Safeway Club card for savings.

Ra
Review №79

Slow clerks, concentrating on other tasks, long wait to check out.

Eb
Review №80

The shop staff are so friendly, polite and helpful. The range of high quality food, produce and drink is exceptional.

B.
Review №81

Randalls has a great WI E and beer section and an excellent variety of frozen ice cream treats.

Br
Review №82

Friendly Professionally trained staff. Excellent customer service and selection is huge

St
Review №83

The greatest pasteurized smoke gouda cheese on the market love, it love it Im actually singing thank God this app doesnt torture you, be blessed.

Mi
Review №84

Awesome grocery store never disappointed friendly staff been coming here for years

Jo
Review №85

Not too good, didnt have any thing I needed.

El
Review №86

Deli fried chicken old and stale. Lady picked out all the worst pieces. I will never try it again.

Ro
Review №87

I enjoy the hassle free and uncongested atmosphere.

De
Review №88

Fantastic staff wonderfully professional cute how cute hostesses and you know what they even turned away when I shoplifted how can you not love Randalls go there five stars for me

Re
Review №89

All employees were kind and had great customer service. The hot food from the deli is always fresh and good.

Ja
Review №90

If youve been to one Randalls youve pretty much been to every Randalls in Texas. They all seem pretty much the same.

Ly
Review №91

Good for everyday shopping. Ive been here several times and never felt unsafe or had anyone ask me for money. Yes, there are homeless camps nearby but that had no effect on my shopping experience. I recommend.

Pa
Review №92

Totally appreciate the staff at this Randalls. What a great group of friendly, knowledgeable staff.

Da
Review №93

The staff here are absolutely lovely. Store is well stocked and can always find what I need.

Ke
Review №94

Great store great staff

Ch
Review №95

Nice Randalls. Homeless a problem at this location

St
Review №96

They have low prices n great food n stuff

Ed
Review №97

Went there for lunch. But it was okay.

Pa
Review №98

I like the one way aisles for helping customers socially distance. Better quality and great prices on meat. Excellant bakery. Friendly, helpful staff. Get great fiscounts with Randalls card.

Sh
Review №99

If you want fresh and delicious desserts that will not break your budget. Randalls is the place. We go out our way to purchase desserts for occasions.

Br
Review №100

Store well managed & decent layout.Shopping here is never stressful & most staff are helpful.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2025 W Ben White Blvd, Austin, TX 78704, United States
  • Site:https://local.randalls.com/tx/austin/2025-w-ben-white-blvd.html?utm_source=G&utm_medium=Maps&utm_campaign=G+Places
  • Phone:+1 512-443-3083
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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