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Public Storage
13249 Garvey Ave, Baldwin Park, CA 91706, United States
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Public Storage
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Ju
Review β„–1

I came in for a quote on a storage unit closer to home . As soon as we got here AIDA was very helpful . She broke down the different prices for us, asked what we needed the storage for as far as big bulky items or just boxes etc . She made her suggestions showed us the different units and helped us decide on one . Very helpful very respectful and more than everything profesional . I recommend anyone looking for a storage unit near the area you guys come to her ! The units are great they are clean and they have a variety of sizes depending your needs . Thank you AIDA for your help ! πŸ‘πŸ»

Je
Review β„–2

Honestly had an amazing experience with a member by the name of Jessica. She helped me with the whole process and better explained which unit worked best for my needs. Great customer service and explains everything so thoroughly. Def need more employees like her around!!

Me
Review β„–3

A big thanks to Vanessa ! She has excellent costumer service and made everything super easy and smooth . She was happy to help me with any questions and was very informative . Its also very clean when I come in which is a plus for me . Im very pleased with the experience I had at this location !

Ar
Review β„–4

Great experience overall. Vanessa is very understanding and made the renting process very smoothly.

Ga
Review β„–5

As a fellow retail worker I would like to shout out Jessica for helping me out today. She was wonderful and I had all my needs taken care of. Thank you Jessica!

Be
Review β„–6

Great location to rent at. look for jessica in the office to help you get a unit. very friendly and professional. also they have great deals on boxes. overall great experience. thank you jessica!

Re
Review β„–7

Jessica and ieda are amazing thank you for the help

Cl
Review β„–8

Huge Thanks To Jessica & Jackie! My Experience Here Was Excellent To Say The Least. πŸ™ŒπŸΌ

Ro
Review β„–9

Jessica and Jackie have been great. Excellent customer service and thank you for keeping the property clean and secure

Je
Review β„–10

During quarantine I had to downsize apartments. The worker Jessica was so accommodating and unlike other storage sites I felt safe and clean.

Do
Review β„–11

Very clean, they do have a elevator so you dont have to carry things to the 2nd floor. Just dont keep anything that may melt. It gets very hot on the 2nd floor, I mean VERY HOT!!!!!!!!

ju
Review β„–12

Aida,Jessica were awesome help.

To
Review β„–13

Thank you Jessica and Ieda for the great help!

to
Review β„–14

Thank you ieda and Jessica for the help finding the right unit for my needs.

Jo
Review β„–15

Great location Vanessa is amazing!

Ja
Review β„–16

Thank you greg and Jessica for the great help

lo
Review β„–17

Thanks to Vicki and Jessica service was great

Ma
Review β„–18

Look for Vicky and Jessica they both were very helpful and understanding. Made the process smooth and clear.

Ga
Review β„–19

Jessica and David were very helpful!

Al
Review β„–20

Jessica is a great employee thank you for the help

Lu
Review β„–21

One of the most horrible experience. The people that work in the front desk are always on their lunch break or Supposedly cleaning. They made a big deal about the lock I had. They were trying to make me buy a lock off them because β€œyou need to get a Specific lock” but once you go inside you see it was just a scam so you be Forced to buy there lock because there are multiple locks that aren’t the the β€œrequired lock”. Don’t wast your time here!!! The unit has a light bulb with a switch but doesn’t work!!

Ru
Review β„–22

Thank you Jessica and vanessa for the great help

Ma
Review β„–23

Clean. Freshly painted

Am
Review β„–24

Nice lady staff maintaining the covid 19 guideline in place making sure everything is ready to move in

Ca
Review β„–25

Came in here to ask about their prices. Jackie and Melina were so incredibly helpful and it looked very clean, which is a plus for me! I dont think Ive ever met such sweet people! 5/5 Definitely recommend coming here!

Na
Review β„–26

Jessica and Melina are great workers. Always a pleasure to see these girls around the property (:

We
Review β„–27

Gr8t experience!! Quick, fast and qualified for the summer discount.

Li
Review β„–28

Came in to ask questions about pricing even though they are full and didn’t have the space I needed Jackie and jessica were able to help me find a location and unit that worked for me. Came back a few days later and was helped by Vicki and Beatriz they were also just as friendly and professional

ro
Review β„–29

Melina was very helpful and the service was great, would definitely refer anyone here.

Ma
Review β„–30

Great customer service Jessica and Melina really helped me out. Would recommend to stop by.

RM
Review β„–31

Went in a couple days ago, had the best customer service experience. I was attended quickly and it was very clean. The young lady that was helping me was amazing. When you go in there ask for Jackie and she will help you out and attend to you.

Je
Review β„–32

Thank you jessica for the great help

Er
Review β„–33

Jessica was a huge help with all my questions regarding a storage unit.

Ki
Review β„–34

Great customer service. Came into the build and had a great welcome. Melina had helped me with know hassle.

LI
Review β„–35

Its nice

Fi
Review β„–36

Answered phone. Forgot to tell me it was from a different location because of remodeling.

Ni
Review β„–37

Dont put your stuff here. The whole building leaks during rainy season.

Mo
Review β„–38

Jessica Melina and Jackie are wonderful workers. Always there to answer any questions I have. Would recommend to anyone!!

Al
Review β„–39

Thank you vicki and Jessica

Sa
Review β„–40

Jessica and Jackie are a huge help even through the office remodel

Kr
Review β„–41

Jessica was very helpful and patient as we looked at several different sized units. After I decided she got me through the lease process quickly and suggested a few accessories for the unit. Great customer service!

Sh
Review β„–42

Great price, not a fan of the hours

Al
Review β„–43

Just started storing here since I am leaving out of state and the workers Melina and Jackie have been super helpful. Thanks guys!

Fr
Review β„–44

Jessica was very nice, patient and helpful. She showed me different properties until I found the best one that suited my needs. Addressed all my concerns and questions. Process of signing up was quick and easy. The unit itself is pretty solid, spacious and secure. I got the 10x10 and for the cost its perfect especially now since they have summer deals going on. I recommend coming here for any storage needs you may have.

Ro
Review β„–45

The girls that work at this public storage are awesome Jessica, Melina And Jackie very helpful great customer service always helpful

Ge
Review β„–46

Jackie and Melina were both very helpful. Great experience overall they are the best at their job 10/10 Would recommended!

Ti
Review β„–47

Great storage place, property is clean and staff is friendly, Jackie and Melina helped me through the process and I couldn’t be happier. Even through the pandemic they are willing to help.

Co
Review β„–48

Jessica & Vanessa helped me out so much to find the unit that best fit my interest :) great communication skills

Ra
Review β„–49

Melina is cool calm and collected. Outstanding individual!

Ma
Review β„–50

Great place. My stuff is protected and safe. Jackie and Jessica are a huge help they answered all my questions and even showed me the unit before I paid for it.

Sh
Review β„–51

Jessica and Vanessa were excellent. My possessions were in safe hands here for over 3 years. Thanks again, ladies.

Da
Review β„–52

Had a great experience here. Thalia and Jessica were both very helpful and had great customer manners! If youre in the area, highly reccomend this location.

Ro
Review β„–53

Linda and Jessica were so nice and friendly! This is my first time renting out a storage unit. I got an amazing deal for their Labor Day Sale, and they got me set up with a storage unit in 20 minutes!Highly recommend this location. Excellent, friendly service! :)

Ch
Review β„–54

Knowledgeable and friendly staff always helpful during every visit.

Ra
Review β„–55

Had to rent a storage space for our non profit group, last minute thing. Linda showed me the space which is perfect. Linda was also very thorough and made the rental an easy process as this was my first ever storage rental. Facility very clean, quiet and staff was helpful. All paperwork electronically sent to me explained everything Linda had gone over including my first charge, and when my next payment was due. I opt for the auto pay.

Ro
Review β„–56

Jackie Jessica Melina and Veronica are always a pleasure to see when coming to public storage

Ma
Review β„–57

Horrible service, rude staff. Not helpful at all

Be
Review β„–58

I really like this storage space place, its only our first month here but i felt good vibes from Jessica and Josh in the office. Everything that was said made me happy and so far we feel safe with our stuff here. Thank you Public Storage for your help and good customer service!

R.
Review β„–59

So I am looking to move to the area and I spoke to Valarie and Jessica and both were very proactive in helping find the right place to store much of my valuables while I am in the midst of moving. Both helped me with pricing and what would be a proper fit for what things I will be putting in storage while going back and forth through this moving process. Both were very polite, helpful, insightful with pricing and insuring me that my things will be safe. Looking forward to doing business. Thank y’all.

Se
Review β„–60

Thank you Jessica

pa
Review β„–61

Jessica Thalia and josh are amazing! They are always around the property and keeping everything clean and secure thanks guys!

He
Review β„–62

Melina abd Jackie were a big help thanks.

Cr
Review β„–63

Wow! Fantastic deal at Public Storage and a team or dedicated pros working to help solve any issues that arose. Jessica, Vanessa and Jose did a great job in making my 13 months easy to keep my items safe and sound!

Fr
Review β„–64

This is a great place! Jessica is always here and willing to help the other girls Melina and Jackie are amazing these girls make a great team!!

En
Review β„–65

I love the people I deal with at Public Storage. The property Manager Yolanda is always such a great help. I have been a tenant there for over a year now and I have never had any problems. She is always very nice and polite and treats me like she has known me for years. Shes awesome. I just recently moved from a smaller storage unit to a bigger storage unit and Esmeralda was also great. She helped me with my move in finding a unit that would suit my needs and later even helped me when I couldnt get my lock off my new unit because it was too small. She was also super nice and friendly. I love the girls that work at this location. I have thought of moving in trying to find something cheaper, but what keeps me there are these great girls. They are really funny too.

Da
Review β„–66

This place is definitely a basic storage facility.In the unit Im renting one of the lights doesnt work and the other one I have to use pliers to turn it on and they just laugh and think its okay.I actually asked one of the maintenance people to help with the issue and she said I was lucky that the lights even worked and after that she told me to give her a 5-star review LOL!!Not the worst place in the world but definitely not a high-end facility

Ni
Review β„–67

Clean property and Josh and Jessica are helpful and friendly. Prices are reasonable and it is very easy to find my unit

Er
Review β„–68

So happy I picked this location . Jackie and Jessica are so wonder and helpful . Always so happy when working .

Sa
Review β„–69

Great property people here are great very helpful manager josh is very helpful with anything no stupid questions there to listen

Ja
Review β„–70

Came in to ask information about a space josh and Jackie where very helpful show and got me the space I need have had for a week and have been very please property clean nobody just hanging out very nice people would definitely rent again

co
Review β„–71

Check this location out if you need storage. Comes highly recommended and there is awesome staff. Some of the best customer service provided here. Ask for Liz or Juliana, either one of the managers will help you get exactly what you need at a rate you can afford. Awesome job public storage for recruiting some of the best customer service representatives out there. πŸ–’

Je
Review β„–72

Keith helped us transfer our informationfrom Chicago to Los Angeles! He alsohelped us set up a new account and made itvery easy for us! Keith is a fantasticaddition to Public storage.

Ma
Review β„–73

Jessica, vicki and Josh are amazing! They are always willing to help with all my questions and keep the property and office clean. Thank you guys for the help!!

Ye
Review β„–74

I have to say have not had a better experience renting a storage and the ease of renting was fast and easy josh, Jessica have always help out never a problem also when was in today there was a new girl I think her name was Vanessa very helpful as well very welcoming

G.
Review β„–75

Miss Jessica was super quick and very friendly and professional. She took very good care of me and all with a huge smile on her face.

De
Review β„–76

Liz and April have been very helpful. I will come back in future and will recommend this place to family and friends. I know my storage is safe here. I had left my storage improperly unlocked and they notified me right away. They do check your storage unit daily to make sure locks are on correctly. Very appreciated!!

Ru
Review β„–77

Jackie melina Jessica are great property is clean and great customer service

Al
Review β„–78

I called and the rep Tevita was awesome on the phone. So awesome that I couldnt say no to the deal he gave me on my storage. Once I showed up to the storage place Jeff showed me the space and set me up real fast. Thank you guys!

SH
Review β„–79

Jessica and Vanessa are amazing! They are a great help and were able to explain everything clearly thanks girls

Ri
Review β„–80

Great place to do business with just ask for Jessica or Josh and I guarantee they will give you the best service with a smile down to earth and roll the red carpet for you. Thank you guys for all the amazing help. πŸ‘πŸ˜€

Li
Review β„–81

To whom it may concern. I am very pleased with DARLENE&&& and Laura with there customer service. Darlene was very welcoming... I am happy and satisfied with her showing me around and to close it up. It was and easy and process. I definitely recommend this storage place. Thank you. Ana Estrada!!!

Br
Review β„–82

Made an online reservation and got a call literally within a minute from Sarah to schedule an appointment to view the units available. She was very quick, friendly, and helpful to get me a comparable online rate for a different unit I was interested in versus the type I reserved initially. In and out within 30 minutes and that was it! Definitely recommend this Public Storage for quality service & a nice location right off the freeway.

Du
Review β„–83

April and Liz were super friendly and helpful. They answered all my questions, showed me the unit, and worked with all my reservation issues. I highly recommend them. Great workers

Ma
Review β„–84

Joshua and Jessica are there to help even when the power is off the open the gates to let people in and out and are there In The dark answering questions very nice people

La
Review β„–85

Jessica and Jose are very friendly. I was there making a payment and they took very good care of me. Thanks guys

Jo
Review β„–86

Jessica was amazing, very kind and very helpful. She gives you like that warm home feeling. I was very pleased with my welcoming to the public storage family.

Se
Review β„–87

Amazing customer service from Jackie and Jessica I would recommend this place πŸ‘ŒπŸΌ

Ke
Review β„–88

Jessica and josh provide great customer service! The only thing I’ve been pretty disappointed about is the cost rising every few months. At the rate I’m going in another year I’ll be paying well over $300. They close earlier than others in the area also which is a bummer! You have a hard out at either 5:45 or 4:45 because it’s kind of in the ghetto lol

Vi
Review β„–89

Daniel always helps me out when I come to pay me parents bill. His strive is the best and is always helpful. When ever I come to the property it is always clean. I would highly recommend this property to anyone in need of storage. Ask for Daniel and he will answer every question you have. Thank you public storage.

El
Review β„–90

They were very curious there and helpful

Me
Review β„–91

Came In To Gets Some Quotes, And Met Liz And Juliana, They Are The Best.!! Wasnt Sure What Size Storage I Needed And They Helped Me Get One Big Enough For My Stuff. They Answered All My Question And Concerns. I Ended Up Getting One Right There And Then, They Had Really Low Prices Compare To The Other Storage Places. Its Very Convenient Since I Live Close By, They Also Have Security Systems, Which Is Great, I Dont Want My Stuff To Be Stolen. The Place Is Kept Clean, And Its Easy To Get In And Out With Their Security Codes Systems. Very Convenient.

Mi
Review β„–92

Jessica is an amazing property manager she is always friendly and helpful and has a smile on her face thank you for the help

Ch
Review β„–93

Customer service is excellent at this location. Jessica took her time showing me different storage units. Obtaining a storage unit was a breeze. She went over everything on the electronic document, not just telling me where to initial, but what I was signing meant.Today, I moved in my items from my apartment to my storage unit. On our way out, a dolly fell out of the UHaul truck. I received a call and voicemail shortly after we left the property that the dolly fell out and letting us know that it will be at the front. We were able to come back in time to pick it up, so UHaul wouldn’t charge us for losing their dolly. The best and greatest customer service!

El
Review β„–94

Came to this public storage and got a good deal here. They have great costumer service too! I was greeted and helped by lizbeth and Juliana. Pleasure doing business. Professional and very helpful. Great service ladies!

Da
Review β„–95

I googled the nearest Public Storage because I had to move fairly quickly, I automatically put in a request to hold a space and Yolanda called me back the very next day, her personality and attitude was outstanding. When I finally got to the public storage to handle everything Esmeralda is one of the most helpful and down to earth people I have ever met. She had all the answers to my questions and knew how to explain everything fluently. Her personality and assistance was great. The team and overall experience with this Public Storage has been amazing so far!

Jo
Review β„–96

Josh was a great help very helpful with everything from helping me get my space to letting me know what I’m going to need to store it correctly definitely ask for him if I have the chance

Ar
Review β„–97

Jessica and Josh are awesome they have gone above and beyond to help me with my transfer process

Er
Review β„–98

Veronica and josh did a great job getting me in my storage unit thanks guys.

Jo
Review β„–99

Josh that manager in the office is great this is the place to rent easy fast rental

Ja
Review β„–100

Jessica, Josh and Jackie have gone above and beyond they really know what customer service is. They are amazing people and I’m telling my family and friends to come here !

Information
39 Photos
100 Comments
4.8 Rating
  • Address:13249 Garvey Ave, Baldwin Park, CA 91706, United States
  • Site:https://publicstorage.com/self-storage-ca-baldwin-park/281?pid=pslocalsearch
  • Phone:+1 626-593-0637
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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