user
InnoVision Eye Care
1500 Whetstone Way #100, Baltimore, MD 21230, United States
Appearance
InnoVision Eye Care
Comments
Ja
Review №1

Easy online scheduling system. Professional, helpful and patient staff in a safe environment. Great selection of frames at a fair price. This was my first visit but won’t be my last. Thanks.

He
Review №2

I always love coming to InnoVision Eye Care for my yearly appointment! The staff is friendly, helpful, and I am always seen so quickly that I never have to wait!

St
Review №3

I had a wonderful experience from start to finish at InnoVision. Very clean and updated store. I received an eye exam, picked out several pairs of glasses to try on, ordered a pair, was explained my bill and insurance, and was out the door in under 30 minutes of my appointment time. Great selection of eye glasses and the staff was very pleasant to work with. This was my first time in the store and plan to go there moving forward with any eyeglass or contact needs.

T
Review №4

So glad I was able to get a same day appointment for a contacts eye exam! I had an emergency situation and Dr. Jain got me squared away.

Te
Review №5

My visit at Innovision was so positive that I had to leave a review. The location is very accessible and convenient. The staff, including Dr.Jain and Raiysa were amazing and friendly. Dr. Jain made me feel at ease and comfortable, and my time in her office was quick. Raiysa was friendly and helped me pick out a pair of glasses that I really liked. She even helped me with my insurance information, which I have never gotten from a doctors visit. All and all I had a great experience and I wouldn’t want to go anywhere else.

Pa
Review №6

This was my 1st visit in 2 years. The support staff was very friendly and the doctor was very efficient informative and very knowledgeable. My entire visit went smoothly and I was very pleased. Will refer my friends.

Ca
Review №7

Service is always quick and kind. Came in July 2021 after 2 years and it was very clean and I felt safe re COVID. Thanks Innovision team!

Ja
Review №8

My experience at InnoVision was great! Dr. Jain and Nicole were wonderful! I was having trouble with the original prescription provided to me and Dr. Jain re-examined my eyes at no additional cost and now my prescription is perfect! Nicole is very thorough explaining insurance benefits and very transparent with costs. Did not leave feeling ripped off like most eye offices. Highly recommend!

Na
Review №9

Cancelled one hour before appointment after sending two confirmation texts and three confirmation emails and accepting insurance information. Receptionist said it was my fault because I didnt read a notice at the top left of their website saying they werent accepting new patients (again, even though appointment was accepted and confirmed).

Ba
Review №10

Nicole Matthew made my first visit a great experience. She was very attention. To detail explaining my vision benefits and made sure that I was satisfied with my frame selection. She made me feel like I was the only customer amongst many. I will go back for future glasses and my husband will be going as well. Thank you Nicole for being professional, personable,knowledgeable and caring. They have a special gem in you.

ap
Review №11

Good collection and vet friendly staff. The doctor is friendly and very competent. They always have something I really like, and the quality of the lens and glasses are superb.

La
Review №12

Nicole Matthew is the best! Her customer service skills are exceptional and made for a great visit. Thank you for all you do! Happy Holidays

Ni
Review №13

Dr. Jain and her staff are wonderful! Pleasantly surprised by this local business! Clean, modern office with trendy selection of eyeglasses!

Ju
Review №14

InnoVision has great customer service. I can in from out of town with an emergency perscription and the Dr. helped me right away! Highly recommended

Se
Review №15

Nichole Matthew was great. I love her customer service. My glasses are amazing.

De
Review №16

Staff was extremely hostile and unwelcoming upon initial phone call but due to scheduling needs I disregarded this upon scheduling eye exam. Desk staff gossiped about another patient experience for about 3 minutes as I waited to be checked in upon arrival. My eye exam was quick and problem free. Upon meeting with a staff members to order contacts and glasses, more attitude so I decided to leave without. When I called back to order contact lenses staff was argumentative about the quantity of lenses I wanted to order lol. When I called back to find out my PD as it was not notated on my prescription, staff was rude and refused to allow me to come into the office to take the measurements.

Ro
Review №17

So glad I found this place!!! Locally owned, Friendly, Professional, and Coffee..... that’s all I need!! LOL!! But really this is great! I didn’t feel ripped off when I left there

Na
Review №18

Great experience. Timely service. Online booking. Super friendly and skilled Doctor.

Jo
Review №19

Great selection along with stellar service. I check out their new inventory every time Im in town.

Ca
Review №20

A great new addition to McHenry Row. The staff was attentive and thorough, and I loved the selection of glasses. I would definitely recommend Innovision to friends and family!

Ro
Review №21

The staff is extremely professional and pleasant!

GO
Review №22

Very friendly staff and doctor. I was not lucky, and had to go there 3 times and was given the wrong prescription at the end. I Had to find another doctor to get the right one, didn’t have time to go back for the forth time. Very expensive though.

Ri
Review №23

Fantastic service!

Information
35 Photos
23 Comments
4.1 Rating
  • Address:1500 Whetstone Way #100, Baltimore, MD 21230, United States
  • Site:http://innovisioneyes.com/
  • Phone:+1 443-808-0081
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Fashion accessories store
  • Sunglasses store
Working hours
  • Monday:11:30AM–7PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:11:30AM–7PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations