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AT&T Store
7 Eagle Mountain Blvd, Batesville, AR 72501, United States
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AT&T Store
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Te
Review №1

Absolutely the best AT&T manager I have ever dealt with. The only reason I gave her a five star rating is they down offer more stars. The best store in Arkansas

jo
Review №2

Ilisa was very helpful. My old phone wouldn’t work right. She put all my contacts in for me. I recommend her to any one

VI
Review №3

Very polite, helpful,and the best service. Best service had in a long time. Highly appreciated. Ilissa was very polite, friendly, helpful and very knowledgeable.

Ma
Review №4

Great customer service with Cameron! Answer all our questions and made it easy for us to understand everything with the new service with AT&T!

an
Review №5

Kaitlyn is the best ever. I was a victim of fraud and she helped me. She worked very hard and saved me from thousands of dollars in fraudulent charges to my account.

Cl
Review №6

Alissa made everything easy and was most professional ivedealt with in a while you should give her her own store

Pa
Review №7

Travis Lewis was courteous and helpful. He set my husband and I up a new account in Batesville Arkansas

El
Review №8

Cameron and Katie were so very helpful! I appreciate them both!

St
Review №9

Awesome service and very helpful! Answered all my questions and was super sweet!!

Ka
Review №10

Cameron gave us the best customer service weve ever had at a phone retail store! He was very knowledgeable and friendly. We are new customers and we were in and out in under an hour. We will definitely be transferring our other lines.

Ma
Review №11

Cameron was really good to me and thats why Im still here with you

Jo
Review №12

Dakota was very helpful. Would highly reccomend.

Ma
Review №13

I came into the store, and I was greeted by the nicest young man. His name was Travis. He was very helpful and very easy to work with. He explained everything very well. I had questions after I left and called back to the store. He was very helpful and explained to me once again what to do. I highly recommend this store and Travis to everyone in Batesville.

Re
Review №14

I have been going to this store since I switched to at&t and the only person I go to when I go to the store is Illissa. She has always been helpful and explained everything in detail to my family and I. If we need anything at all she is always willing to help us out anyway she possibly can. She had great customer service and knows her information about the the items you ask her about.

Wi
Review №15

Pete was great added two lines in less than 30 min

Ni
Review №16

Travis was an excellent help when we had to come in to get new phones and service!!!

Ca
Review №17

Alissa, did a great job informing us about the different options and was efficient with getting us set up. Thanks

Br
Review №18

We had such a great experience with illisa! She is very knowledgeable and patient. She helped us with phone service on multiple phones and for stream TV. We will always do business with her when we go to att.

Jo
Review №19

Ilissa was very helpful! We enjoyed our time there. Adding two new lines was never so easy! I would not only come back here in the future for anything else, I would also recommend my friends and family come here as well!!

ar
Review №20

Trevor was great. We had a complicated issue that was very time consuming. Trevor was pleasant and friendly. He was competent to address our issue and helped pass the time required to address our issue with his friendly and outgoing personality. Great service!

Am
Review №21

Travis helped us pick the best phones and services for our needs and stayed past closing to ensure we had everything setup and ready to go. Really impressed the my data service. I havent found anywhere else that gives this great of signal in Bethesda.

As
Review №22

A friend of mine referred me to Ilissa and I know why, she was extremely helpful. My phone quit working correctly and she was willing to stay late to help me out. I would recommend her to any one looking for help.

Sp
Review №23

I had large down payments. Almost left when ilissa recommended prepaid instead. I even got unlimited still. I am glad she helped me out

Da
Review №24

Cameron was very helpful. He did everything I asked and more. 5 stars all day long

Sh
Review №25

I got a new phone. Mrs ilissa helped make it very easy and painless. Even got some extra accessories. I recommend her every time

La
Review №26

Cameron at Apex was extremely helpful and knowledgeable. He was willing to do whatever was needed to address my problem. Thanks Apex and thanks Cameron for A+ service!!

Ga
Review №27

Cameron made us feel welcome and spent as much time as we needed to get the iPhones we were looking for. We needed glass screen protectors, cases and insurance, and we were so impressed with his knowledge of products available. We highly recommend Cameron and our local AT&T store.

Ka
Review №28

We have the best people working at our AT&T store in my hometown. Katie, Dakota, Ilissa, Cameron and Tanner are all top notch. An independent contractor for their store replaced my screen and broke my phone. They all jumped in and went to bat for me. Dakota worked on my phone practically all day and was so kind and helpful. I highly recommend any of them. Thank you guys so very much! Katie is an awesome manager as well.

Ke
Review №29

Llissa Lyon was top notch! She helped get us switched over from another provider to AT&T for our whole family. She stayed late to make sure we were all comfortable with our new devices and even got us set up with the AT&T TV. She also helped us after leaving the store after hours! She has went above and beyond for us and we are greatly appreciative! Best service I’ve had when getting new phones. Will definitely come back for anything I need and ask for Ms. Lyon. She also helped us with savings and discounts. For sure go in and ask for Llissa! 5 stars ⭐️⭐️⭐️⭐️⭐️

Ka
Review №30

Came in to switch to AT&T for a second visit, to transfer the rest of our numbers to AT&T.. Had a wonderful experience with Ilissa. She was very helpful and very informative. Very satisfied with her assistance

Jo
Review №31

I highly recommend working with Dakota! He got us set up and out with a great new phone for a very reasonable price! Go see him!

An
Review №32

Ilissa is a great help. Always takes care of us in a timely manner. She puts up with our millions of questions and my husbands craziness.

Pa
Review №33

Cameron treated us like royalty. Very patient in explaining the products we wanted, very informed about the products available. We appreciated the time he took to make sure we understood and were purchasing exactly what we wanted.

Ma
Review №34

Travis was the best helping us switch from Verizon! Very kind and made the process easy. Thank you AT&T!

Ka
Review №35

Ilissa is truly phenomenal I am really happy with my product and cant recommend a better helper to upgrade and deal with my plan

Et
Review №36

Ilissa helped us today at AT&T was was very helpful and made everything very easy!! She was super friendly and answered all of our questions that we had!

Pa
Review №37

Ilissa has been so very helpful in all our situations at the ATT store in Batesville,AR Not only is she helpful, but she is caring, understanding, very considerate and friendly! So very thankful for Ilissa as a local rep to serve us so greatly!

Br
Review №38

We had a great experience at this store. We were seen immediately and Tanner was VERY helpful. He answered all our questions, got us set up with new devices, and made sure we had everything we needed.

Ca
Review №39

Came in with a pretty long list of things I needed done, including adding a line with a ported phone number and adding a iPad to my account. Cameron was super helpful and patient with all my needs and got me set up beautifully. The case I needed wasn’t in stock but he placed the screen protector on masterfully and assisted in the data transfer. Everyone in the store seemed very helpful and genuine.

Rh
Review №40

Cameron was amazing helping me find what works best for me... I HIGHLY recommend this store.

Ma
Review №41

Amazing experience! We were the last customers of the night and Cameron was super helpful, hilarious, and wonderful all around! This was the first time we had new phones in 5 years and my husband and I were finally getting a joint account together so we had no clue what we were doing but Cameron answered all our questions and made it very easy. After a long day at work, his kindness and patience really made my day. He is the best! Cant wait to go back to activate our phones!

Ka
Review №42

This store was an amazing help with a ton of information that benefits the customer! Ask for Ilissa she is wonderful!

Cr
Review №43

Cameron did a great job assisting us with a new service plan and phone purchase. Thank you for your assistance and explaining the process throughly. Great customer service!

an
Review №44

Ilissa was absoutely wonderful...she checked base with me to make sure i was satisified and was very friendly and allowed less work for me to transfer...would highly recommend going to her for any needs anyone has...great all around lady and very polite and considerate of my needs...

Th
Review №45

Hey! ilissa helped us get a good deal for our phones and helped us get new numbers and restart freshly for 3 phones thank you!! She did an awesome job

91
Review №46

I had a great experience at the at&t store in Batesville AR. As soon as I came in I was helped by Ilissa and she was awesome she helped setup my new phone as well as answered all my questions and concerns. Im very happy with my new service and phone.

Ka
Review №47

This is a review that is LONG overdue but here it is (sorry). When I went in to start a new plan, I thought it’d be a nightmare as I’ve never had a good experience dealing with any type of service provider. That’s wasn’t the case, though, mainly due to Illisa. She was super friendly, got me the best deal possible, and even stayed past her shift to make sure that I was ready to go. Thank you for your work Illisa. Now someone give her a raise. Anyways, I highly recommend the AT&T in Batesville.

Ka
Review №48

Ilissa was wonderful and helped me tremendously and even gave my daughter something to write on while we were there.

Ka
Review №49

Bought a new phone and the employs that sold it to us made a mistake. Went back to the store and was there is nothing they can do. We asked to speak to the manager. The manager was very rude to us. We decided to just leave because she didn’t want to help. We asked for her name and that turned into her threatening to call the police on us. I have never experience such rudeness and unprofessionalism in my 30• years with AT&T. I would love to talk to the owner of the store!!!

Ju
Review №50

I chose to switch to at&t from ST and Ilissa has been a great help every step of the way despite me being a nuisance asking several questionsTraded my s10e in for a s21.Awesome experience come see Ilissa!

Ch
Review №51

I recently had to make a trip to the AT&T store to take care of my mom’s account after she passed away. Travis was so kind and helpful. He made a difficult experience as pleasant as possible and took care of everything for me. We had to go back a few weeks later to add a line for my daughter. Again, Travis was absolutely wonderful. He actually remembered about my mom! Little things like that make a big difference. On this visit he was just as kind and helpful and went out of his way to be nice to my daughter. I would recommend this store to anyone!

Br
Review №52

Ilissa did an awesome job setting up my phone!!! Very friendly and helpful!! Even stayed late to help me become an at&t customer.

Xa
Review №53

Llissa was very helpful getting me and my family set up she was also very kind. She saved my family a lot of money and she definitely deserves a five star review.

Ma
Review №54

Cameron is the BEST. So very helpful and knowledgeable. Thank you so much.

Sh
Review №55

Travis and Dakota are amazing! This is my first time going to AT&T, and it was a rather comical experience personally. Due to some technical errors I ended up being there for longer than expected but these two were very calm and friendly through this whole process. They made sure I got exactly what I wanted and handled every thing so professionally. They are great people and they set a great environment in their store if you have to stay for longer than expected.😅

An
Review №56

Katie was very nice n helpful. Got me swapped over to at&t. Very clean place and Chris has a great work place feel between everyone there 100% be back there

Ge
Review №57

Katie was amazing and I appreciate everything she did for me, I came in nerves about getting a new phone but she made it so easy and got all my stuff moved over.

Li
Review №58

Att in Batesville are great to work with. Cameron took his time to answer all questions I had. He was amazing to work with. He was honest and saved me a yon on money!

Al
Review №59

Just had a great visit w Ilissa who got us a great deal for our farm and lake house! Go see her!

Le
Review №60

Cameron was fantastic! So attentive. Made it easy.Thank you!

br
Review №61

Cameron did an great job getting me in and out with a new phone !

Jo
Review №62

Miss Ilissa was very helpful, assisted me in getting a new phone plan and hotspot. Got me what I needed, and was very kind while doing so.

Ka
Review №63

High recommend ilissa at the batesville at&t!! She was very friendly and helpful and when we had some minor issues she stayed on to help me get what I needed!! Thank you so much for all of your help!!

Ce
Review №64

Alissa helped me switch to at&t she was very helpful and educated in answers all my questions. From here forward I will be coming in to work with her.

Sa
Review №65

Even helping multiple people ilisaa was still kind to all of us and very helpful

Br
Review №66

Went down to this location to just look at a phone and Cameron explained all the features to me along with telling me what I would save with all the promo’s. Needless to say I walked out with way more than I intended too. Top notch Service!

Da
Review №67

Me. Cameron Smith went above and beyond to help me out and I definitely would recommend anyone to come here

Pe
Review №68

Upgraded phone. Have five phones on my plan. Have done this countless times. However, this time was the worst PERIOD. Very rude employee. She kept leaving us to go chat with another customer who she later told us she was going to there house to work on there TV system. She kept trying to transfer the data and it kept pulling from someone else phone. She made us go outside so she could remove her mask, never offered us a seat. She was the ONLY employee forcing customs outside because she said too many people were inside. However there was total of seven and three were employees. Twice she had to wipe the new phone and start all over and the first time she said I messed up when I typed in my password. So she typed it in the second time and it didnt work again. She made rude comments to my son as well. Very disappointed in that she would be allowed to work with the public and treat people like she knows more and better then anyone else. We had to bring the phone back an hour later because the settings were setup wrong and she was gone but someone else fixed it very quickly(Cameron). Thanks for putting a bad mark on ATT employee Alyssa

Ka
Review №69

Ilissa was very nice and very helpful. She was very easy to work with and gave great advice.

Wi
Review №70

Very great at explaining everything for us Ilissa was very helpful!!!

Au
Review №71

Was able to walk out with two brand new IPhone 12 Pro Max and Apple Watch’s with no money down and no sales taxes thanks to our great rep ilissa 🤗

Ka
Review №72

Had a great experience with Ilissa. Had a port in issue and she was able to resolve it. Now I am an at&t customer :)

De
Review №73

Lissa is very helpful ! If u need anything she can help. Thank you for helping me!

Ni
Review №74

Ilissa is the best ever and is so knowledgeable. I highly recommend her to everyone.

Ma
Review №75

Thank you Ilissa for your help upgrading our phone. And your awesome product knowledge!

Mi
Review №76

Ilissa was wonderful. Made getting a new phone easy.

re
Review №77

Alissa has been amazing helping me to get the phone thats best for me and helped me to keep my same number.

Ha
Review №78

I went in on my hour lunch break an was greeted by the staff immediately as I walked in the door. Tanner V. helped me get off my ex boyfriends plan and start my own with so much ease. I got the newest iPhone, insurance, an excellent plan, affordable pricing, and it was all time efficient and understandable due to Tanner’s amazing work!!

Ke
Review №79

Thanks to Illissa I was able to get my stolen phone locked and get a new one and it really helped and just wanted to give a big thanks!

La
Review №80

Very friendly and super helpful. Great experience with Alyssa today.

Ka
Review №81

Katie was amazing! Honest, Helpful, and no BS!At&t is lucky to have her!

Fo
Review №82

Travis was GREAT! He was very helpful and even stayed after the store was closed to help us. He never rushed us one bit. Thanks Travis!

De
Review №83

Ilissa spent so much time with us, even staying late to make sure we got all my husbands and my information onto the new phones. Thanks so much!!

As
Review №84

Illisa worked hard to get the first net plan that I wanted! Super friendly and very knowledgeable at what she does! I will be asking for her when I go back!!

Sh
Review №85

Great experience with Illisa today. Process was seemless and she was very knowledgeable and was willing to take the time to explain everything to us that we were unsure of.

Gl
Review №86

Ilissa is awesome! And she’s helping a friend of mine too who has had the runaround! This is the store to go to! She helps those on a budget

Sh
Review №87

Llissa, at at@t helped me out so much got me set up on a new hotspot and I will be back later on to get the new iPhone 12 max pro she told me about best customer service Ive had in a while. Thank you, Llissa

Br
Review №88

Cameron was great and very helpful. Highly recommend this store and associates

Ta
Review №89

Dakota was very patient in helping me straighten some things out on my phone

Ma
Review №90

Travis did a great job setting me up!

Da
Review №91

Ilissa was amazing! She helped us with everything we needed, and she worked to get us the best deal. I will be recommending her to others!

Le
Review №92

Found what I wanted with ease. Ilissa was very helpful. Ill give her an excellent for assisting me.

Na
Review №93

Lissa was amazingly helpful and patient with replacing my teenage son’s phone. She reworked our plan and was just phenomenal. Such a pleasure!

Al
Review №94

Ilissa helped me and my aunt get 3 new phones and explained everything so we could understand!! 10/10

Em
Review №95

Ilissa was so great & helpful!

Bo
Review №96

Had a great experience. Friendly and helpful.

Ja
Review №97

Ilissa helped me get a new phone. Very nice young lady

Ja
Review №98

I had the pleasure of working with Ilissa on 2 different occasions, she was very friendly and very helpful.I recommend anyone needing help at the Batesville ATT to ask for her.

Do
Review №99

Alissa was very patient working with me. Great service on a busy day.

Sa
Review №100

Cameron was very helpful today and answered all my questions.

Information
9 Photos
100 Comments
4.4 Rating
  • Address:7 Eagle Mountain Blvd, Batesville, AR 72501, United States
  • Site:https://att.com/stores/arkansas/batesville/30416
  • Phone:+1 870-612-5555
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:1–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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