The technician was on time and professional. His explanation for my problem was clear. He arrived wearing a mask and solved my issue quickly.

Great customer service and fast install time.

The service representative, Anthony was great. He was extremely knowledgeable about the security system and diagnosed the problem fairly quickly. He was very thorough in making the repair.

Anthony was very satisfactory a great asset to you He is very helpful efficient and through. His help greatly appreciated

Technician was thorough. The system is user-friendly. I’m very pleased

The tech arrived promptly and performed the service necessary in an exemplary manner. Jared is always professional and courteous. Would recommend.

Experienced professional was able to quickly resolve all issues, change settings etc - very pleased with service and equipment of Vector Security

Professional, friendly and fast service. Recommend highly!

Anthony did a great job fixing our problem:-)

Stay far away from this company. Their practices are predatory.They are not responsible for their equipment and will charge you through the nose to fix it and, make no mistake, it will break down for no fault of yours.Also, their employees are rude and will hang up on you and refuse to tell you their names.Furthermore, they have the very unfair practice of claiming a 5 year contract, despite the fact the service has changed hands several times in three years and their cancellation fees are excessive, $203.The cost of the service is too high to begin with. They charge $40 a month just for monitoring. Protect yourself from these gougers and save your money.I have gotten no customer service from these people. They are refusing to refund, finally told me what the cancellation fee would be (so theres that), and still refuse to fix their equipment without charging me.

Technician was professional and knowledgeable with every question i had! Fixed problems promply upon arrival!

It’s NOT WORTH IT!!!!

I was a customer of vector for almost three years. In my contract it clearly states I am entitled for a FREE move. When I notified them I was moving they said I was entitled to the free move how ever since my system was hard wired I they would not be able to move the equipment so their solution to me was take out a new contract which I did not want to do, I did not want a another long term contract. They said the equipment would be installed but I had to take out another contract. Dont sound free to me. FREE means FREE. Now they want me to pay the remaining balance which I only had 7 month left, now I am getting threatening calls from the collection agency. I had not correspondence from vector and its very hard to communicate with them. I will report them to BBB and file a formal complaint and contact all the credit bureaus. Not Happy.

Great service