Been living in islip for quite some time wish I knew about this place a little bit sooner. Had an amazing experience dealing with Eric. Had new white wall tires mounted and balanced for my old Cadillac, Eric made sure to find me exactly what I was looking for and took care of me extremely professionally. Seeing what some of the other customers where acting like made me feel as if he was not getting paid enough. As for Tommy he operated just as professional as Eric. Made sure not only to take care of me but who ever else needed help. For the two mechanics Justin and Anthony that I had spoke to after the tires where put back on the same can he said about them. Very respectful and professional mechanics both doing great work. Very happy with me experience!!!

Made an appointment on Friday to have all 4 tires on my car replaced. I called the shop before I headed over and they had me reschedule for Saturday morning. Not a problem. So I dropped the car off on Saturday morning and told me my car would be ready before 3 in the afternoon. So I call around 3 and said that it would be ready at 4:30. Still not a problem as long as it’s getting done. I called at 4:30 and they told me they were to able to get to it… Seriously? I rescheduled on a time that would work for them and they still couldn’t get it done? Absolutely just wasted my time…

The guys at Bay Shore Mavis are very professional and honest with there prices and always gets the work done

I recently came for an oil change for my Pontiac Firebird and I was surprised by how quick and cheap it came out to be. The Firestone shop down the road from there wanted 90 for a synthetic oil change while the Mavis on main street wanted 75. The Mavis on sunrise highway came out to a total of only 45 dollars. On top of that, they use top brand oil and filters for their customers. The man who helped me named Douglas was so kind and attentive as well. from my own personal experience I definitely recommend this place to anyone with car troubles.

I CANNOT say enough how perfect my experiences have always been with this company. There are two locations near me and I have NEVER been treated so professionally and considerately. I had one of worst experience anyone can have, a tire blow out in the rain on the way to work. I highly highly recommend this company and always will.

Gr8 reliable and trustworthy place to take you car always very professional treatment from staff and management is always there to make sure customers experience is great and everything to our satisfaction

Repeated trips to get a tire plugged. Dont tell me you can do it at a certain time to then send me away. Repeatedly, no less. I understand being busy and wanting to do more lucrative business in your 3 empty bays, but just flat out say you cant do it. And dont tell me to come back at various times to be turned away again.

My experience was amazing took my sister in laws car 4 nys inspection I definitely will be returning many times to come

Eric, Tommy and the whole team are great! I have other shops closer to my house, but every time I come here, is worth the drive. They are honest, reliable and upfront with my vehicle needs. Thank you team!

I called yesterday to ask about coming in for an oil change and tire rotation. They said if I wanted to come in right away it would be a 1-2 hour wait. So I asked about making an appointment for today, and they said sure. I make an appt for 9AM, come in at 9AM, and get told they have “a lot of appointments” and it would be at least a 2 hour wait. So what is the point of making an appointment? I would have gotten here earlier, or come yesterday, if I would have known appointments are meaningless. Don’t bother.Edit: after waiting 3.5 hours I inquired about status and after they checked, told me they “were filled”, so I left having no service done.I usually give places a second chance because they might be having an off day. This was their second chance. Fool me twice…

Tommy is the best. Very honest and efficient. Great customer service.

Just go to the on West Maine St in Bay Shore. This one is unreliable and unorganized. I spoke to somone on the phone he told me to bring it in the next day. I went to drop it off just for someone to tell me the guy that does that isnt it today. Why is only one person trained to do a specific job? And why did someone else tell me hed be in. Ridiculous and Douglas needs to improve his customer service.

Very nice place to go and good prices for tires but I found a better place its a lot cheaper and its Spanish its over on 5th Avenue Pioneer Drive Ill get the info I dont want to lose all my stuff in the car to find it I get back to you guys but Mavis Tires good too but the Spanish communities a lot cheaper and just as good or better tires from the Spanish tire shop I go to on Pine Aire Drive Ill complete. In a bit I have to find a card in my car

Eric and the team at mavis are very courteous and professional. My service was quick and my vehicle handled with care. I will bring all my vehicles here.

Another great service for my car from the awesome crew @ Mavis Tire-Bay Shore, NY. Store Manager Tommy runs a tight ship there and he always gives me the honest assessment of the service I need along with the best price!They are my go-to local mechanic shop for everything I need...tires to oil changes! A+++

After 6 months and 8 tires replaced I finally went to a shop referred to me by a family friend who said all I needed was a camber alignment and I wouldn’t have to get new tires put on every month. Not to mention I’d make an appointment at 11am and my car wouldn’t even be taken in until 3-4pm. This is so beyond ridiculous. Thousands of dollars and hours of my time spent at this god damn place when it all could’ve been avoided by a $100 alignment. Do not waste your time or money here and find a more reputable place that cares about you and your car, not your money.

Douglas ( I’m not sure I spelled that right) helped me and was quick with everything. I stayed there for about 20 minutes

Mavis did the right thing for me and got me the tires I needed Eric was more then helpful and wonderful to deal with

Top Notch Service at The bayshore location on Sunrise Hwy. Got my truck in immediately and took care of all my needs. Tom specifically was phenomal. He went above and beyond. Very happy. I highly recommend this location.

Easy appointment online. Staff was nice and accommodating. Left my car and they were done quickly. Job well done

If I could give ZERO stars I would. I sent my daughter who looks like she is 20 to this place in Bay Shore. The experience was awful. The desk person was unprofessional and yelled at her because the reservation we made did not have all of the extra fees (who knew?) MAVIS charges on it. I could hear him in the background saying and you dont have THAT fee on your paper to boot ! We reserved the tires 4 NEW TIRES on Amazon, to have installed on her car at The Bay Shore location on 9/23/20. I sent her with cash after I had calculated the fees and taxes that I was aware of. I had no choice but to work as I continue working from home due to the pandemic and their schedule and my schedule did not work out. Ultimately the tires were purchased and mounted- BUT NOT BALANCED!! WHO DOES THAT??? WHO ELSE IS GOING TO BALANCE 4 NEW TIRES BUT THE BUSINESS WHERE THE TIRES WERE PURCHASED AND MOUNTED? NAUSEATING CUSTOMER SERVICE. We were charged $448 in total (including $14.99 which is supposed to be for Mount and HIGH SPEED COMPUTER BALANCING ) for 4 new tires. My daughter was told I am not balancing them . What is that punishment for not knowing what the fees were? Who does this man think he is? CLEARLY an opportunist. Once I explained to her the importance of BALANCING HER NEW TIRES- SHE CRIED!!! Mavis- traumatized my daughter!! She did not tell me until today 1 week later, that she was told that about the balancing. STAY AWAY FROM THIS PLACE!!! IF YOU ARE A WOMAN-RUN FAR FAR AWAY. DEFINITELY NEVER SEND A YOUNG INEXPERIENCED ADULT HERE EXPECTING TO BE TREATED EQUITABLY--NOT GUNNA HAPPEN--FOR THE RECORD- WERE SENT VIA EMAIL A SORRY WE MISSED YOU NOTIFICATION. HE DID THIS SO THAT WE WOULD NOT RECEIVE A CUSTOMER SATISFACTION SURVEY- BECAUSE HE KNOWS HE TOOK ADVANTAGE OF A YOUNG INEXPERIENCED ADULT- DOES NOT WANT THE TRUTH ON HIS SURVEY-SPEND YOUR HARD EARNED MONEY ELSEWHERE. RESPECT AND CUSTOMER SERVICE ARE EVERYTHING-YOU JUST DONT GET IT AT THE BAY SHORE, NY LOCATION!!!

I love my Bayshore Mavis and staff Tom & Eric are excellent and aim to please

This place was amazing great service very fast and efficient Eric gave me great prices and expert work I will never go anywhere els the other workers there where so help full and solved my problems every time I go in there thanks everyone for being so helpful

Mavis Discount Tire has the right Tires for you come get your grip on the road, dont let the road get a grip on you.

Always a great experience. I recommend mavis discount tire in bay shore to all my friends and family.

The staff is great, the manager Erick is extremely kind and I will recommend this shop to all customers. This is my number one shop to go to. Thank you again Erick!!!

Erick is a very nice and helpful person car was finished very quickly

Very dissatisfied with Mavis I got there 8am I was the person on-line. I needed to have brakes checked and I know I needed front brakes. They told me they didnt have mechanics until 9am. Even with a appointment I Ieft at 10:00 oclock ..what a joke poor management never going back there

I have been using this mavis for years for tires, inspections and oil change. The guys that work there are very knowledgeable and helpful. The place is pretty clean too!

Called, told one price by a very nice guy named Steven. Get there and tommy at the desk was obviously having a bad day - gave me a new price $90 higher. Walked out. Will spend $900 on tires elsewhere.

Douglass was very helpful.

Nice people who work there

I dealt with Eric. I never leave reviews, but in this case I had to. This guy is straight up and honest and quoted me over $500 cheaper than a place literally right down the street. Good people and good service which is rare for any place having to do with car repair. I highly recommend this place.

Amazing people, great work guys. The alignment tech justin was amazing and knowledgeable and Eric the manager is very courteous and does an amazing job and should have more money

This is my fourth time on doing tires with them and I have to say that every time they have taken great care of me, this is a great place to buy tires, prices are unbeatable and its warranty, let me tell you, you can beat that... I personally highly recommend mavis tires located at sunrise hayway in bay shore.....

Im not sure if the front desk man Tom is hard of hearing, I dont mind repeating myself (especially because I know its hard with masks) regardless he didnt seem to be paying attention to me and kept interrupting me even though I was literally just answering the question he was asking. When the mechanic went to drive my car into the garage he did not have any gloves or a mask on. When I asked Tom about it, he said he said the mechanics wear rubber gloves when driving the cars. When I explained to Tom that the man was not wearing gloves the answer I received was then his hands should be clean SHOULD be clean. He didnt seem to care about my concerns and didnt address it with the mechanic in question. When returning my car the mechanic wore a mask but still no gloves.

Had a great experience with the manager Eric he is friendly and knowledgeable. Took care of my repair in a timely manner. Will always recommend this Mavis Discount tires in BAYSHORE NY.

Cant remember the 4hrs I spent there waiting for the new 2 rear rotors that finally came from the auto parts store and were put on my vehicle in 30 minutes.

Unreal what kind of rip off there people can be.. i was getting 2 tires replaced and decided to get a inspection done here for convenience, even though I am aware of the reputation.. they come to me and start telling me I need this and that and it will cost me a few hundred more. They told me that I needed a belt which was perfecty fine. I was told that they wont pass the visual inspection without replacing it. I was not going to just be upsold for the sake of it. I refused. My regular mechanic (who I should of went to) looked at the car and confirmed it was fine. And when I said no they still charged me for the inspection The mechanic who was working on the car was still doing the inspection.. i said to him to close the car up and lets go.. he started cursing at me and ranting and raving. He got in my face. The manager then pulled me aside and said you wont have a issue with him.. you now have a issue with me in a very threatening tone it turned out to a big scene..last I checked I was still the customer. One of the worst experiences I have had in a long time.All this place does it try to tack on services to drive a average ticket price up. My advice is to stay away from this and ones like. Bring it to a mechanic who does not work on a commission type system. I also ordered the tires I was getting in advance. When I got there they told me the price was not the price that there was fees and such that you dont see on the website.. WHY NOT...... BUYER BEWARE!!!!!!

Good service at fair prices.

The best mechanics here at the location

Great service tom is great

My wife came in today to get a tired fixed, and came home with the spare still on?? The front desk person, Tom was not helpful and very rude. Called while getting it fixed, stated she needed 3 new tires. Declined to get the tires today, and said to just move forward with the one tire fix. He said ok. Now pick up the car, she still has the spare on? She went in to ask why it was still on and was rudely told it could not be fixed?? Yet, stated it could over the phone? Very unprofessional. Then came to show me the tire and sarcastically and rudely says “can’t you see this? It’s not going to be fixed.” And walked away. Tom needs to learn customer service. I would stay away from this place, only rude unprofessional individuals.

Great service at reasonable prices. I have been here numerous times and I am always satisfied. Hard to find good mechanics!!

Entire staff excellent more than satisfied would highly recommend for service

Had me in and out, they always do a great job

Very good customer service with professional results good prices

Free air here so stop by and fill up your tires ...🚘🚗and they also have good deals on tires..

Erick and Tommy were both very helpful. I pass 3 other Mavis On the way from my house just to go to them.

Brought my car in to get 2 new tires and one tire looked at, also needed an inspection. My car was promptly serviced, all worked needed was done. My car was ready as promised, the same day. I was not able to pick up my car that same day, the service technician had no issues letting me pick up my car the next day. All work done comes with a warranty. I was able to also purchase an extra warranty on my new tires. Overall great experience.

Fast friendly service went above and beyond.

Great service and with wonderful salesmanship

Did tires, balance, alignment, TPMS, and inspection. Very reasonably priced.

A class act company as always. I’ve been coming to them for over 15 years. Same delightful service. Thanks guys

Quick Easy and Painless. Knowledgeable!!!

The employees were knowledgeable, efficient and had my vehicle ready in a short amount of time.

Tom & James did a great job getting my vehicle serviced at a great price.

Took the car in right away and finished a lot sooner than I expected

Frank and Erick are great advisors. Always a great experience at this location

Excellent service, the guys were very helpful. Got me in and out quick!

Great staff, they take care of you. Potential customers should set an appointment and be patient.

Prompt, dependable service. I was really expecting a much higher bill than I got. I was thinking, maybe they forgot to do something?, but they did everything at a surprising cost.

We brought a 1997 Camry to Mavis 2 times and each time the repairs were done timely and satisfactorily. We never felt that they tried to rip us off. In fact we were of the opinion that we needed a new starter recently and it turned out to simply be a battery. Pete was very pleasant to work with. We would surely go back again.

I went in for rear brakes and besides the professional overtone my truck was finished quicker than I anticipated!! Definitely will keep coming back!!!!!!!

These guys are great. Eric gives the best customer service and always goes above and beyond for his customers

Got there early on a Sunday before they opened. They gave me a price on some no nam tires with a decent rating. I told the Manager that I wanted to see them before they were installed on my car since they were not displayed in the showroom. How do people just take their word that this is what you will like ? Its just business there with no personal connection.

I have been bringing my car to Mavis for some time now. I used to go around and price different places and Mavis always won. Then I got to know Pete at the Bayshore store and he is great. He is honest and the prices are very fair. I highly recommend this shop if youre looking for honest and quality work. Ask for Pete.

They get the job done but they definitely take forever!!!!! even if you come in early & for something simple. The time it takes is way to long

Caveat emptor! The wait times are long. The tires are horrible. I had to go back 3 times for 2 of the tires! Never had that problem before. Found buffalo wild wing bag in my car and receipt so I guess they tested the tires really well. Never ever going to any Mavis after this experience! You pay full price and still get discount tires. What a waste!

Someone assessed my flat incorrectly on a Sunday, I had to come back the next day. After an attitude from Jason, they told me it was a rusted rim. They said I could come back Tuesday to put the new tire on the extra rim I have (I explained how I would only be able to come there, roughly, an hour before closing. They assured me that it would be fine. I came there and Jason told me how he couldn’t do it because he didn’t have enough time and that there was only 45 min left and his crew had 4 cars to do.I asked for corporate’s number, in which he got his face into mine, and aggressively told me the number. I spoke to corporate and they couldn’t get me into this store or another close by, though I should have been a priority. Their only solution was for me to come back yet another day, and that I should receive a call from the district manager tomorrow. When I asked Jason for his name, he was rude about it saying, “You can complain about me, that’s fine.”Who runs a business like this? I wasn’t rude or disrespectful, but I received rude and disrespectful behavior from a business that does not treat their customers right.

The tires from Mavis are fine and installed fine, however, that being said, be ready to wait only because the office staff are not qualified office workers. Almost 3 hours for 4 new tires. Girl in the office spends more time flirting with the installers than doing office work.

Excellent service great people

I’ve dealt with this Mavis location for many years, and they are always accommodating and overall pleasant. Larry went above and beyond to help me with my needs and to stay within budget.

Friendly knowledgable staff. Ended up going somewhere else, but the employee I worked with walked me through my tire issue, cost, and estimated time to have the work completed. Would not hesitate having work done here based on my experience.

Fantastic service always and great staff! I always get flat tires and they are ready to help! Thanks Tommy and Larry 😀👍

They were amazingly friendly and helpful!! Got a blow out and they were soooo great!! Great bunch of guys! Definitely recommend

They were honest and polite. They didnt push for any extra work and explained everything being done to the car.

Gentlemen in the front are helpful. After that its a mess. The money you save on the tires is not worth the time you will spend. If it werent for the warranty on my tires, i would never go back.

I came in for a full set of tires, an oil change and a brake flush. I specifically noted that I wanted to keep the old tires to reuse. The work took hours longer than I was told and cost more than expected as well. The oil change cost more than the dealership charges! Also, after paying at the counter, when I went out to pick up the car and old tires, the worker notified me that one if the valve covers was stuck, so they punctured the tire rather than cutting the valve stem, making the tire useless. They did this without notifying me and it came from a mechanic after I had already paid. Completely disappointed in the treatment by management. The mechanic was very helpful with loading the remaining tires in the car and was pleasant to deal with but the manager was unhelpful and made no attempt to make up for them destroying a good tire and let alone notify me that they had done so. Too expensive, poor management, would not recommend.

Great team here. I got a flat on brand new tires and the service was friendly and quick.

Tom is awesome

Amazing service by all employees involved with servicing your vehicles.If you choose to wait you are given updates on the progress being made.Outstanding quality service, and exceptional management. Give yourself aMavis experience..

I have all my basic service and tires installed here. Good rates, fast turnaround. Friendly staff. Email service for receipt record is a major plus.

These guys are great. I do most auto work myself, but tires I bring to them. Balancing and alignments are done fairly quick and service is good.

Dropped my car off from an appointment at 10:30 for an inspection. Told me 40 mins tops. Called at 1:40 and they havent even started. Was told 30 mins its done. Get there at 2:30 and left at 2:55 for paperwork. You have to be kidding me.

I have been going to Mavis in Bayshore for about 5 years and every time it is consistently well run and Pete, the manager is so professional. I have never had a bad experience.. I recommend them to everyone! Keep up the great work!!

Made an appointment. Still had to wait 2 hours. I had to leave. Of course the typical Im sorry but no one can give me an update after the first hour. Great waste of a Saturday morning. Why make an appointment? Probably the list time I visit ANY Mavis discount tire. Nothing but issues and no follow-up.

The guys are always polite and helpful, especially Tony.

Honestly couldve been scheduling issues but they were over 2 hours after the time they said it would be done. I will say that they held true to getting it done that day and stayed until after they were closed to get it done.

Great team.. Very knowledgeable mechanics. They have done a great job servicing my BMW. Pete and Tommy are A+++

I wish I could give no stars but one is the least I can give to write a review. When I arrived with a tire that was leaking air, I was told the wait would be about 45 mins - hour. I waited and after and hour and a half, I was still waiting. When I inquired how much longer the wait would be, I was told probably another half hour. When I said I was leaving, they said they would put the car on a lift and I would be next. If I believed that I probably would have been sitting there another hour or more. Very poor customer service. Avoid Mavis - there are plenty of other places to go for mechanical and tire service that actually valiue their cistomers..

They should get NEGATIVE STARS! BEWARE OF THIS PLACEWhere to start??>> The Shortened Version:They put 2 new tires on my car on a Monday. while my car was being finished the Manager TOMMY is leaning on the roof of my car like hes at home. (very Unprofessional)but thats just the beginning.Tuesday Im driving home and get a flat! I bring it in to them and they tell me that my wheel is bent. I said how didnt they notice that when I replaced the 2 tires? shouldnt the balance be off when they check that?? (Perhaps they bent it and didnt want to be at fault). The manager tells me the Tech may have over looked it.. So Chris the manager tells me it is $90-$100 TOPS to have the wheel straightened out! 2 minutes later the manager TOMMY tells me Chris doesnt know what hes talking about and that it will be $150. I said forget it I will take the wheel with me because I am sick of this uneducated and unprofessionalism. Then I call the corporate office and only hear back from the store managers with a sincere apology. I have been waiting on a call back from the General Manager of Mavis for over 3 days now. So unprofessionalism starts at the management level I see.So out of all of this I over paid for cheap tire, almost had a blow out on my home from work due to incompetence, and now 2 of wheels are scratched from the mishandling.Bottom line is They dont know what they are doing; they are very unprofessional; if you want your car to be abused and destroyed then bring it to them. Come Monday I will be filing a formal complaint with BBB and Consumer Affairs and even further if I have to; as well as turn customers away from being subjected to such neglect and incompetence. If you dont believe me then go find out for yourself, but inspect everything and watch everyone!

While shoethanded, they handled my request and other customers in a timely and professional manner.

Horrible, i was customer for almost 5 years,They charged me for ceramic brakes and gave me very cheap brakes. I just start going to the different shop and they told me. Not only pads but rotors are very cheap too. Brake makes noise and slips . Last month when i went to complaint Corey and Thomas were so RUDE TO ME USUALLY THEY ARE NICE UNTILL I COMPLAINT .. My advise to everybody just make sure they use parts what you pay for.ONLY MR KEVIN IS A GOOD GUY. AND THANK YOU TO ALL MECHANICS.

Suzette Babb.I am a nurse here at the hospital in Bayshore, NY. So I called up to have my oil change and try and get it done within my lunch time. I was so happy when the guy gave me an appointment the next day at 12:15am. I arrived got nervous as i saw 4 men waiting. They took my keys right away after giving them my name and I was so surprised in 24 min my van was finished and I was ready to go. They made that promise and kept it. Thanks Mavis for being their when I needed you most.

Waited for a long time, front desk was rude and dismissive. Wont return.

I brought them my new tires and old wheels from my 1949 Ford. They did it quick and without damage to the white walls. Always happy with their service

Won’t recommend, said I had to replace all these parts for hundreds of dollars but I felt something wasn’t right. I go to my professional car dealer service and they said most of what they said wasn’t necessary. Don’t waste time and money there.

Always giving good discounts...pleased every visit

Very personal and friendly staff..