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Game X Change
4537 Garth Rd Ste 106, Baytown, TX 77521, United States
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Game X Change
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Is
Review №1

The best place ever, they sell retro consoles such as nes,SNES, GameCube and more!! Also old movies!! Good place to sell lots of old things!!! 100000/10

Gi
Review №2

My son (who has anxiety disorders, at times severe) absolutely loves this specific location. Every single staff member treats him with patience, dignity, and understanding. They joke with him, they listen to him, and make him feel very welcome. Tons of games from retro to modern. Highly HIGHLY recommend this location.

Vi
Review №3

Nice employee and this is the only place I’ve been able to find a PS3 controller AND animal crossing amiibo cards so 10/10 would shop again.

vi
Review №4

Very nice staff the lady up front is so knowledgeable and the prices are great. They have almost anything you need to run your classic or new console! Thank you for keeping game shops alive! Everyone needs to shop here forget GameStop and eBay support the local business

Jo
Review №5

These guys are lazy....love the company but the staff is lazy. I went here the night before and it was almost time for closing and they said itll take an hour for them to look at my cards to come back the next day, which I understand it was closing time for them. I come the next day a little bit before an hour of them closing and they still refused to look at my cards that Ive been trying to sell them. So Im not understanding why they refused me besides them all being lazy. Mind you when my husband and I went earlier yesterday they to same girl actually looked at them in less than 30 minutes and the same girl denied looking at these the staff here is lazy and completely wrong for denying service after their own policy states to bring in whatever your selling an hr befor closin.

Al
Review №6

Hands down the best gaming store in Baytown! I love this place. It has games from the newest to the oldest games. Games, consoles, trading cards, merch. They got it. Come here instead of Game Stop. Lol

Dr
Review №7

Could spend a whole pay check at this awesome place! Brought my 5 year old son and my wife to show them games I use to play as a kid. They have a great buy 2 get the 3rd game free. Has many classics for many older systems! Staff very friendly had trouble finding a game and they check other stores to make sure if it was in stock. Staff knew a lot about game knowledge! Definitely coming back ASAP!

Le
Review №8

Good customer service and had very cool things in the shop to look at.

Ja
Review №9

Love this place. Good people with reasonable prices. Wasnt planning on a review when I went in so lame photos. Anime, manga, Japanese snacks, new games, retro, movies, records, old consoles, and etc

De
Review №10

Went there tonight for the first time and their collections are amazing!! However, there were three employees at the counter chit chatting and didnt even acknowledge me. I was walking up and down the aisles and in front of register and no one greeted or asked if I needed help. I didnt even get a have a nice day as I walked out the door. Its too bad too I was ready to spend my hard earned cash.

tr
Review №11

First time coming here and I loved it! The employees were so kind I was a bit scared at first but I ended up loving it and I hope I can go again

Os
Review №12

Great game store!Clean, well managed, great customer service and variety of old school games!Worth driving an hour there!

Li
Review №13

A Great place if you live games, but they have answer toy selection. From star wars to marvel, the staff is very knowledgeable as well!

Je
Review №14

Amazing selection, wonderful people!

Em
Review №15

Great place if you need to find some old retro games and accessories.

Ch
Review №16

Husband forgot his debit card, they knew but didnt let us know but we called and picked up but good store.

Al
Review №17

Awesome place! Wanted to buy everything..

Th
Review №18

Awesome service great products awesome Game Exchange policies recommend for everyone

Is
Review №19

Paige is wonderful and helpful every time I go in, always ensures to have a smile on her face. Im more than happy to spend money at this location. Would definitely recommend for all of your video game and movie needs!

El
Review №20

Unbelievably helpful staff. We got back more than we expected, and they had what we were looking for. Great experience. They also have records and pop vinyls. 😍

Te
Review №21

OMGOODNESS!! My son and I decided to step back in time and get a playstation and good ole Crash Bash Bandicoot. He n I played this over 20 years ago and loved it! The lady that helped us was very knowledgeable and helped tremendously with everything we had forgotten 😆. I purchased the playstation (came with all the cables), 2 controllers, memory card and 5 games. I spent less than 40 bucks. Came home hooked up this awesome time machine and had a blast! Looking forward to making many more memories with my son 💜 !

Ha
Review №22

I LOVE this place! So many movies and games to choose from at great low prices!!! Anytime I am looking for a game or specific movie, I come here first. Theyre friendly and knowledgeable about game systems as well. I always recommend this place to others!

Cr
Review №23

The way they handle trading systems is HORRIBLE....I will not return there AT ALL...........

Ri
Review №24

Spent $60 on six games and a pop figure at this location when I was visiting from GA. Got home and went to play them and not a single one of the N64 games worked. Checked all my other cartridges and they played fine, so its not the system. They clearly dont test the games before they resell them if all three carts dont work. The Gameboy advanced games I got work fine though. Really disappointed that I wasted money and cant take them back since I live halfway across the country.

Ka
Review №25

Love this store, the staff are friendly, good selection on everything and I never have a problem with any game or anime from this place.

Sh
Review №26

Fqvorit gaming store

wi
Review №27

Dont buy nothing here cant get store credit on phone. Tablets. All smart devices ever tho it said on receipts 30 day warranty on them lol

Ha
Review №28

Found Great movies that my husband and I have been looking for awhile.. !! 😊

TA
Review №29

Paige is great, very helpful. The retro collection they have is great as well! Very wide variety and great prices

An
Review №30

ALWAYS been AMAZING and customer based service. I exchanged games and movies at honest and fair rates. Paige is the best at relating as a fellow gamer and working human being.

Be
Review №31

Good prices. Helpful staff. Check it out on holidays for big sales.

Lo
Review №32

Great customer service 👍👌 excellent prices very far and so much better then game stop!! Thanks guys keep up the great work

Co
Review №33

I love this store. I wont buy or sell from any other place. All the employees are a big help. Especially the manager Paige ... Shes awesome

Ma
Review №34

Horrible customer service and try to lowball you for a game that easily goes for over 150. Ill go to gamebros in la porte way better.

Ka
Review №35

Friendly service, always getting new games systems and deals, and they now have cool snacks that we previously could only get in the woodlands mall haha

Ja
Review №36

I love how organized this store is. It also has games that varies from N64 to Nintendo Switch. It also has movies and everything there has prices that are great. I would recommend this place over gamestop.

Ch
Review №37

Good place to buy but not to sell to them.

Ke
Review №38

I have been to many Game X Change stores in North Texas and this one is on par to the other ones. The selection of movies and games are very dense and the organization is done nicely. The day I went was busy which is a good thing but the place does get a bit tough to navigate. Wish there was one closer to Houston but for now it will be my go to place for Media!

S
Review №39

Christina was AWESOME!! FANTASTIC service! She helped me over the phone and was friendly and helpful. I was able to have her hold a movie and ran up there to pick it up. Service was fast. Definitely makes me want to go back anf recommend others to them. THANKS CHRISTINA!!!

Se
Review №40

Great place for retro games. And friendly staff would go again

Ki
Review №41

Awesome prices! We bought 2 games and 2 DVDs. The DVDs look brand new! The games my husband cant try out until after Christmas lol. But still awesome deals! Thanks guys

Ju
Review №42

Great place with a great variety of products and awesome employees

Vi
Review №43

Poor selections for Switch

Da
Review №44

Always fast service and low prices best trade in value anywhere in town

ja
Review №45

Great selection of New and used games

Ca
Review №46

Paige is awesome! Such friendly and fast service. She went above and beyond in selling us our first game system for our family. She was patient with answering out questions and telling us great information! I highly recommend this store for all your gaming needs!

Ge
Review №47

I would definitely go back to cheak it out more thoroughly. They have a vast selection, and a very informed employees on the history of games.

ᛟᚳ
Review №48

Excellent selection of retro games and tech. This is basically the opposite of GameStop. All their stock is pre-owned so they dont throw away good stuff and they dont try to sell you what you dont want or any scam rewards program. Staff is very courteous and knowledgeable. Theyre also down to Earth and reasonable. Prices are comparable to Amazon except you dont have to deal with shipping or sketchy sellers.Ive bought a few things from this store over the past year and my experience has been awesome. Paige and John (Josh?) have excellent knowledge about games and theyre super helpful. An item I bought was not working right and I brought it back and they exchanged it for a working one. I was very pleased with how they addressed the issue! Ill be buying all my gaming stuff from here from now on.

Va
Review №49

Im so unhappy with this place. I went for a specific game and was thrilled when they had it HOWEVER I get the game home and it does not work. I go back to exchange it for another one that works but they dont have it. Refused to give me my money back (only store credit) even though they sold me a broken game so I cannot even go purchase it somewhere else. Not good customer service and honestly I feel ripped off. Aside from that nice store, good prices and variety.

Ru
Review №50

Great place to pickup games, movies, playing card games, and many other electronics.

Da
Review №51

I was greeted by Paige & she was amazing when she helped me & my stepson with the purchase of an Xbox One S about 2 years ago. Very knowledgeable, friendly, & straightforward. I can honestly say that she is an asset to this company. I just wish the other employees can step their game up & be more courteous & polite when it comes to customers.Addendum: I recently found out from a Game X Change employee that Paige no longer works here anymore. I personally wanted to give a special shout-out for her incredible customer service, engaging personality & exceptional public relations skills.I will surely miss her & moving forward; wish nothing but the very best in all her future endeavors. Thank You!!!😁💯💯

Ch
Review №52

Good selection of affordably priced games. Paige is always good with helping find games and recommendations.

Ge
Review №53

They never cease to give amazing customer service and are always more than willing (and capable) of answering all my questuons regarding lore or quality of products! I come here any time Im in town

Ja
Review №54

Good service found a bunch of games I wanted here and good movies and the lady at the counter was nice too will recommend!

de
Review №55

Great place to shop if you like old school video games. They also have a ridiculous amount of DVDs

Jo
Review №56

Pretty cool place. I went in there to browse and everyone was cool in there and super nice. Definitely will go in there to get my games and movies for now on.

Cr
Review №57

This is one of the greatest retro game store that is in town I recommend not 100% I recommend 1000% for video games and console buying

Ti
Review №58

We have bought two used game consoles here and the staff has always been amazing and kind. Especially the little manager, she is amazing! Gamestop has lost our business forever thanks to her! the ps4 my son got has him extremely happy! love the layaway plan too!

Am
Review №59

They were very polite and helpful. We took in our switch that was not purchased there. The switchs joycons were having issues connecting to the console and charging entirely. They troubleshooted on different devices and found the issue, without charging us anything. Awesome service.

J
Review №60

Staff helped with an odd controller issue!

Ci
Review №61

I know their policy is to give in store credit, but when you buy 2 PS4 controllers and are guaranteed that they have been tested and are in perfect working condition, you should get the credit put back on your credit/debit card when you bring them back 2 hours later because they dont work. Im not asking for cash, Im asking for charges to be reversed. They just want to guarantee that the money spent on their subpar products stays in their bank deposits no matter what.

Sp
Review №62

Horrible service. Ill never go back after being cut off while I was speaking and talked to very disrespectfully

Ke
Review №63

Friendly staff, wide selection, clean store

Sq
Review №64

Service is fine, but its like theyre only there for their bottom line. You can just tell that some of their salesman tactics can get sort of slimy. Not as bad as Gamestop maybe, but yuck...

Ch
Review №65

Good people and huge assortment of many things

As
Review №66

Great prices, doesnt pay much for trade ins though

Ja
Review №67

I did like the selection but not the service. They were not very friendly before checking out, after I dont know that id come backThey were doing a special buy two get one. Now anyone who has been to gamestop during one of these knows that it is the cheapest of the three that is free. However at gamestop if you purchase a 4th the more expensive of the 2 cheapest will be the free game. Not so here unless you make a seperate purchase, which is ridiculous. Originally I was almost overcharged about 40%. I made them break up the purchase once and gave up explaining when I realized that it was intentional the second time around.Example2 games at 9.991 at 7.991 at 0.99Gamestop total 20.97 (before tax)Exchange total 28.87My total was originally over 70 when it should have been less than 50 and the employees had no interest in fixing it. They actually intentionally kept arranging my purchases so that the third game would be the cheapest they could find. (Yes I bought quite a few.) This might technically be the same but I found it dishonest and rude to make me make seperate purchses to get a lower price then acting like I was the one inconveniencing them.

Ev
Review №68

Very wide selection of items and very very cheap. If I were you Id stop buying Pokemon booster packs and just start buying what you need from here.

Do
Review №69

Love this store, but if something does not work it has to be exchanged for same type of item, bought 15 dollar controller that didnt work, ordered new one online before coming back, picked up 2 games in store that cost less than the controller and she said I can only get another controller, so I got an extra controller that isnt needed,

Fe
Review №70

This is a pretty good store just wish the one thing I was going to buy wasnt taken out by the manager (sega cd)

Ja
Review №71

They have an excellent selection of games and consoles. At very good prices.

Re
Review №72

This store is the best. There is a woman who works there named Paige who goes above and beyond to help a customer. She is one of the main reasons I continue to go to back to this store. This store has anything you need for gaming systems and has tons of games. The only thing I have negative to say is that there was a guy working there named Colton who was very rude and didnt know anything about gaming. He also degraded Paige while there were many customers in the store. Paige though was awesome she still gave great customer service even though he was being ugly. I will continue to go to this store because of Paige.

Br
Review №73

Cheap games in good conditions 100% recommend.

tk
Review №74

As a frequent visitor to both GameStop and Game Xchange, I have to say GameX is heads and shoulders above GameStop

ro
Review №75

Ive never given a 1 star review before. Never had to. So this came as a great disappointment. Anyways, long story short, they refused to exchange or return a faulty controller they sold me. Horrible experience. Save yourself the trouble and buy your toys elsewhere.

Ky
Review №76

Great deals on old games new games and sometimes used movies and systems

Mi
Review №77

They have some of the best deals on used games. They have old games too. Super NES, Gameboy color; real old school. Good deals on trade ins. They even have a 24 hour X change policy. Have had good experience with the staff, they have knowledge about what they sell. They dont sell new games, only used. They also have a lot of movies. Blue Ray, & DVD; also used. 90 day return if the disc doesnt work, just bring in and exchange. Nice place.

Am
Review №78

Helpful staff

Le
Review №79

This place roxxx!!! Lots of game selections with coo accessories... YOU MUST CHECK IT OUT.

Ci
Review №80

Yes love this store have all kind of games and Customer Service is excellent.. Want to thank Page for helping me each time I go in the store and also everyone is nice in there.......

TH
Review №81

This place is kinda hidden off of Garth road but it is a real treasure. Large selection of used games with great sales. Its right across the street from Target and gamestop. This is my go to place for games now. I just hope they put a banner on the road to let people know they are there. Would hate to lose this store.

Fr
Review №82

This is the best place to get video games and movies the cashier was kind to the prices are explainable if you are looking for a gaming store this is what youre looking for.

Wr
Review №83

Great service everyone there is always willing to help manager helped me find everything I was looking for

Vi
Review №84

Good service

ya
Review №85

Its a pretty great place with high quality games and customer service. 10/10

De
Review №86

Not much of a gamer but I love classic games and they have a decent selection of NES, Atari, even Intellivision. Also movies and some books. Staff is always great and I always have great conversations with them and other patrons.

Wi
Review №87

Great place and great people

Je
Review №88

I love working here! It’s full of wonderful people and I have never had more respect for my manager than I do here!

Al
Review №89

Got all sorts of retro gaming stuff for decent prices. And a lot of used contemporary games for about the sabe as game stop

MI
Review №90

A great place to find movies and games a fair prices.

Al
Review №91

Love this place good selection on games and movies. Prices are a little high on the games and movies and i do not like the return policy.

Je
Review №92

Staff here was very friendly and very helpful. I only gave 3 stars because their prices are really high. For instance, a used xbox one 500g is $159, when you can get a NEW XBox One S 1tb with a game at walmart for $179.

Br
Review №93

Customer service is great. Good selection of movies and games.

Je
Review №94

I went for Blurays. Really good selection. Decent prices.

Sa
Review №95

Love love love this store! Always find what im looking for!

Jo
Review №96

Very. Nice staff, huge selection, cheap prices

De
Review №97

Love this place . Great selection of games and movies

Ab
Review №98

Cool place brings me back to the good old days

Be
Review №99

Great experience every time!

Ca
Review №100

Great selection of games and movies, great prices and deals....plus the employees have great attitudes and very tech savy.

Information
29 Photos
100 Comments
4.4 Rating
  • Address:4537 Garth Rd Ste 106, Baytown, TX 77521, United States
  • Site:http://gogamexchange.com/stores/texas/baytown/
  • Phone:+1 281-839-7327
Categories
  • Game store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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