If I could give them a minus stars I would. They installed my radio and after they installed it I started having problems with my cluster going out. Brought it back to them and they said everything was fine and the didnt see any problems with it and that it must be something else wrong with my car. SO, when I took it to the Ford dealership and after $410 @ the dealership, they said that who ever installed my radio did not install it right and that some of the radio wires where exploded and where pinched and rubbing against the melt causing it to back feed through the cluster. So I took it to Performance Audio and they rewired the radio, another $275.00. Now after spending an extra $685 on top of paying my initial price of what Audio-1 charged, my cluster is working right. (No thanks to Audio-1) So unless you have money to throw down the drain, I NOT RECOMMEND Audio-1.

We got speakers fixed I didnt know they did that until my husband went picked his up though u jus buy music for ya car only

I have never had an experience like I have with these guys, their service is excellent, customer service is top notch, they even give me 1 year warranty even if I want something else within a year whatever I bought I can bring it back and pay the difference, who does that,even one year warranty on installation, even more unheard of... These guys are awesome.Speak to Albert or Hector A1 service, they have my business for life

My 2 go 2 guy.flex prices.willing 2 work with u by any means

This place is a joke. It was so bad, I had to get Visa Fruad Prevention involved to get my money back. I went in for a sime pull and drop speaker replacement. On my way home, I noticed thay the sound was off. Then I rolled my window down and they disconnected. Well then I checked the box where the new focal speakers came in and guess what I found... Yup, I found that they didnt install all fpir but rather only two. And, they used no adapters to make them sit flush. The sound was terrible! I went back and told them and they said it was not their problem and that I needed to figure something oit with THEIR Installer! Long story short, I contacted d my bank and they did an investigation and found tjat they have had several similar complaints. The bank reversed all patents and I was able to get all my money back. Never again!!!

Cheap equipment. Got 2 12s. Keeps powering off while I’m driving. Like it’s over heating. Had to get another amp. Still having the same issue. Don’t even turn the music over the half way mark and the speaker blew out. Been having issues ever since I got it. If it’s not one thing. It’s another. And of course they don’t give refunds. Avoid them at all cost. It’s not worth it

The staff is very friendly and Informative.The prices are fair also.

Audio-1 is THE BEST place to get anything done to your vehicle. The staff makes you feel at home super friendly, great prices, warranty and best of all great quality. I will be coming back to let them finish my jeep mods.Thanks Carlos

I ended up contacting Audio 1, after Edge in Nederland was booked 2 weeks ahead and Unique installer didnt call back. I am glad I did. They have done everything I asked, and was treated there instantly with respect and as a friend. They hooked up my old amp with L2Ci processor, replaced door speakers, and lend me their woofer until mine show up as a courtesy.Music, sometimes loud, is a sort of therapy for me. These guys made it better then was expecting it would be.Couldnt ask for more.

Only place I go for my audio needs. Always gives me a great deal and helpful advice.

The guys at this place are the best at what they do. The customer service is top notch.

Their inventory was dedicated to the fewest brand names and not enough of a variety of models

Guys know there stuff and are quick with the installation of anything you need

The staff was very friendly, met all my last minute needs, and knowingly took on my job past business hours to fulfill my needs

The best experience so far. The people at the store helped me out alot.

Awesome place they are very helpful and patient

Best prices in town

Great service

Love it

They screwed up the wiring on my wifes car and made the instrument cluster go haywire, after several trips to the Ford Dealer shop she had to take it to Performance Audio on old Dowlen and they did an excellent job at fixing the problem, I do not recommend Audio-1 for anything, They do shoddy work

12:30 appointment, no show. Unprofessional

Great business wide selection

Best deal in town for audio

THEY DO THINGS TO HELP YOU OUT .

The best

Great service

Love it