I was on a road trips on my SGS and developed a vibration on the front end. I pulled up to the service department at Cowboy HD and they not only took the time to look at it, but they managed to solve my issue!! Great spur of the moment service!! Greatly Appreciate!! Thank You!! Top Notch Team

The gentlemen of Cowboy Harley Davidson are very professional and true business men! Worked with Kiefer, Phillip, and Jeremiah. Made the whole process easy and enjoyable. Worth the drive coming from Richmond Tx. Best prices around!! Thank you all!!! I am very happy with my 2018 Breakout!

They have the best group of people working here, they are all always so welcoming and helpful. Great place to shop.

Great people to deal and my salesman Phillip even followed me home, so I could ride my new Harley, and gave me a ride back to pick up my truck.... All after hours on a Saturday, even tho he has a life, lol... Will definitely be back

THEY ARE VERY 💯 PERFECTFULFULLLY BEAUTIFULFULLLY AND WONDERFULFULLLY PEOPLE WHOSE NEED MY HELPFULFULLLY WITH THIS OF CLOTHES,COAT OF HARLEY DAVIDSON MOTORCYCLE AND IM REALLY LOVEST THIS FROM YALLS HARLEY DAVIDSON MOTORCYCLE COMPANY

Always a pleasure to go there Even its just to check out the new things The people are all ways Helpful

The staff was awesome. Very nice and helpful. They detailed my bike and it looked awesome. Helpful explaining everything in the paperwork. All around great experience. I have already told friends to go get a bike.

Went in with intentions of purchasing a new 2021 road glide special, the sales representative immediately popped off with an attitude when I mentioned the price of 30k was entirely too high. Saying how Ive been doing this for 5 years, you cannot argue with me about that. Well, you should go buy one in Oklahoma then. blah blah blah First of all, I wasnt trying to argue. Secondly, I literally had the chance to buy a brand new 2019 Harley-davidson road glide special for 21k IN 2019 at bartlesville, Oklahoma Harley-davidson. Sure prices may have gone up, but thats no excuse for an employee to have an attitude with a customer. 0/10 would never purchase a bike from cowboy harley ever again. I dont care if an employee is having a bad day or not, they should never pop an attitude with a customer.

Great parts and well informed on a seat I was admiring headed and cool Great option for my ride .Thanks Jennifer and Tara in Accessories on helping find the right helmet and fit

Friendly, professional staff.Cyle Campbell was really helpful. We walked out happy.If youre in the market, this is your place.

Takingy My MSF Basic Rider Course at Harley dealership in Beaumont..talk about eye candy.Nice!!! Great people Just got my Motorcycle endorsement.. Through Them,I highly recommend taking it through Beaumont Harley Davidson.Very knowledgeable instructor,with 40+ years of riding,made the class fun and got to practice on a HD Street 500/follow instructions,ask questions and participate..& have fun!

My wife and I have purchased 4 Harleys here and well buy oue next ones here soon. Road Glide CVO or Ultra Limited CVO? Go big or go home ...

My friend was approved for financing. Had money in hand. Sales Manager refused to sell him a bike. My only guess is the Sales Manager didnt like the color of my friends skin. I will never purchase another item from this Harley location and I spend about 3K a year on HD products and services.Your Sales Manager at Cowboy Harley even removed the exhaust caps from the bike when my friend went to sign docs and pick up the bike. Even the salesman was apologizing for what a dirt bag the Sales Manager is up there.My friend went to Indian Motorcycles in Denton, TX. Purchased the same exact bike model and color with less miles for 5K less than what Cowboy Harley was selling it for.

Knowledgeable staff. Polite. Easy process.

Obviously affected by the Covid scare, not what it used to be. Too bad. RIP Walter😔 Hope those who follow do so in your footsteps. This place can rock!

I’m so glad I can leave a review. This is the best Harley Davidson dealership I’ve been to. I was visiting from out of town and my bike broke down. I looked up a local Harley dealership and these fine people sent a tow truck to me within 10 minutes! Fletcher, Jeremy, Matt, & Mr. David C. went above and beyond for me! I’m very thankful because y’all turned a horrible day into good one. I’ll be back to purchase my next Harley from you... Thanks again!

Great dealership and great people highly recommend.. trigger made the buying process so simple and he is very knowledgeable.

I would like to think the people that work at Beaumont Harley Davison for all the help that they gave me and my brother when we had to bring his bike and that went into a ditch and they picked us up brought us back to the dealership and worked on the bike they were more they went more out of their way and I can’t believe I really hope that the time will come and I’ll be able to use Beaumont for more service or more bikes to buy thank you Beaumont and staff for all the help that you gave gave us thank you

I have been to a few other Harley dealerships. By far this is the best dealership, Each and every person There was very polite No one pressure me into getting a bike My Sales representative Is one and a million Email shore everything was taken care of even down to the last espec I came in looking for bike and he asked me if I had any long pants and shoes. Edit time I did not Edit time I did not So he purchased Pants shoes and socks for me To test the bike app purchased even before I told him that I was going to by the bike all out of the kindness of his heart I would say if your going to get a bike take the drive and go to cowboy harley of Beaumont Texas.

First experience with a Harley and it’s not to promising...Brought in for a repair a month later same issue but tells me it’s something else..Has had it over a week now and when I call I only get let me check with the tech I’ll call you back and no one never call back...I deal with automotive and understand the importance of customer relations and this is not it...I understand they may be busy but just a little more communication would have resolved this complaint...Really about to find another dealer...

Parts department was knowledgeable and very helpful, Ill be back when shop6for parts for my hog....very satisfied!

Everyone have been so helpful and friendly in assisting us in purchasing our first trike and the things we need and want to go along with it, to giving us info on where to get trike lessons, and answering all our questions (this is our first motorcycle ever) We are so glad we went here!

I called about a problem with my bike and was told two different things at two different times. Smh

Everyone made me feel as part of harley family worked with me on payment amounts wish i could have got different pipes and seat but all in all very awesome experience

Very nice Harley dealership Price is good people friendly

Excellent buying experience...We were very indecisive as to what the best bikes were for us. Our salesman, Phillip Wade was very patient and never tried to hard sale or push us into buying something we didnt want. If you, or anyone you know is in the market for a new or used Harley Davison, we highly recommend talking to Phillip Wade at Cowboy Harley Davidson.

It was awesome! Different items with great variety. Great teamwork. Very welcoming. Great sale. Cannot go wrong at this Harley Davidson. We are from Mississippi. This Harley Davidson store always have something different for me each time I stop here. Some of the nicest people you would enjoy talking to.

I had an extremely wonderful experience with cowboy Harley-Davidson. Trigger Owens was the sales professional who assisted me and his knowledge of all Harley products was staggering. Everyone I was in contact with was friendly, courteous, and very professional. The selection of new and pre-owned bikes that they have is awesome! Prices are spot on! Very, very good value for your money. I plan to purchase from them again in the future.

Wonderful customer service and knowledgeable staff. I went to many dealerships and Cowboy Harley-Davidson of Beaumont takes the cake. Thank you making my first bike purchase so memorable!!

I deliver Polaris and CanAm side by sides, Cowboy, as well as most of dealers, is always a pleasure to visit. I was in and out in about 15 minutes. They are awesome!

Keifer answered all my questions and even gave me insight on questions I didnt even think of.

Service was great and financing was the best, buy the unlimited mileage extended warranty. Dont leave the dealership without it!!!

No pressure from salesman Dave, but finance guy was a little pushy. great place to purchace.

Wouldnt go anyway else. The best staff! They make everyone feel like family

Great HD Dealership, awesome friendly knowledgeable staff with wonderful HOG support.

Went to cowboy Harvey and had a grate experience the steff was real helpful understanding

Very nice establishment!! Me and my husband went to look at motorcycles and there was plenty of inventory and options. Our sales person was mr. Trigger Owens he was very professional and knowledgeable about the inventory and had very good customer service. I highly recommend going here for your motorcycle needs

Dont ask why you should buy from cowboy just do it and thank me later!

Excellent Shop. Spent some $$ as usual.

Brought my sons to see Santa, boy was I in for a surprise. What I thought would be a simple visit of 10 to 15 minutes quickly turned into a couple of hours. Crash course for Daddy training. Yeah, Im writing the book for all single Dads out there. What works and doesnt. Oh the joys of the journey. Thank you to all the people at Cowboy Harley that day. 😎👍

Great place to visit always enjoy talking to the staff.

Definitely one of the most professionally run dealerships Ive felt with. Sales was wonderful and everyone was extremely welcoming to both my wife and myself which is something we dont get often.

Killer service and tons of selection of merchandise. Prices were good and had a great sale. They were super nice and helpful.

Best customer service of any Harley shop I’ve been to.this woman in merch took some shoes back that were to big,they don’t sell the shoes they came from a store in Dallas she really didn’t have to but I appreciate it

Great service and great people.

My boyfriend and I helped by bringing a friend to Beaumont Harley so he could purchase a motorcycle, hes salesman was Phillip and all three of us are beyond happy with our experience with both Phillip and this dealership! Phillip made sure everything was just right and that our friend had exactly what he needed (and wanted) to get back to riding again! We will definitely be back, looking for Phillip, for our needs future motorcycle and I will be referring everyone I know to these wonderful people. Thank you so much Cowboy Harley and Phillip for a fun, stress free, zero pressure experience. Cant wait to see you all again.

Came in from San Antonio for a funeral. Bike was filthy when I arrived. Pulled into Cowboys and they had me clean and on my way in just a few minutes. Best of all, they seemed excited to help. The entire staff seemed great. Would recommend dealership to anyone.

Great people helped me very much even went out of their way to help me and they had all my parts all 6 GREAT PLACE!!!!!!!

Knowledgeable, Courteous, ProfessionalAmerican Made Iron

Wonderful buying experience at Cowboy Harley-Davidson of Beaumont! I was treated like a member of the family the moment I walked in. I later attended the Harley-Davidson Riding Academy and highly recommend it to anyone of any skill level.

Great group of people! Long story short....Broke down 30 minutes outside Beaumont. Service Manager Jeremy had me picked up within an hour. Technician diagnosed a bad clutch, unfortunately parts not available until the following week. Jeremy suggested I speak with the GM for options. General Manager Richard came out and introduced himself. He told me they were not going to leave me stranded in Beaumont. He offered me a loaner Road Glide at no charge. He also noticed I was eyeing a new 19 Street Glide CVO on the floor. He ended up making me a deal I could not walk away from on the new Street Glide CVO!An unfortunate break down turned into happy day with a very satisfied customer and a beautiful new bike. Very classy move to offer me a loaner biker! These guys went above and beyond my expectations. A special shout out to Jeremy, Keifer, Patrick, Jeremiah and Richard for exceptional customer service and professionalism. Job well done!

Great place sale man very knowledgeable beautiful bikes, ask for shovelhead Fred

Sales people are friendly and know motorcycles

Parts associates are great, very helpful

The lady that greeted us was so polite and friendly.

They did exactly what i asked them to do to my 2014 xl883n-iron. I would give credit to Jeremy the service manager. Or id give it to that young man at the service desk, but all the glory i see belongs to The Lord. Thanks to the man that laid hands on my bike for giving me the ride home that i asked for! Cant wait to get approved on a CVO!

Overall satisfied, I do love it

Get on over to Cowboy H-D and visit with Trigger. He can get it done for ya!

Nice bikes

The ladies in motor clothes are the best best

Very knowledgeable and friendly helpful staff

Great experience at this Harley-Davidson! The extremely polite cashier made my experience worth every dollar I spent. She was friendly, helpful and knowledgeable about the merchandise, and insisted on wrapping the gifts I purchased..... GREAT JOB! (I am not a wrapping person :0/I appreciate the experience and service.... great customer service is difficult to find, Cindy Carroll. You definitely saved me with the awesome Christmas gift.

Had a great experience with Keifer. He knows everything to know about the bikes. Staff was welcoming and nice.

The staff was very helpful and happy to help me out with my choices 💕 /

Attentive Sales Fellas ~ Addressed ALL my needs and then some 👌😎

Had a small bike show

America go see Trigger he will get you rolling

I wish I could give them a 10 star!! My wife and I were traveling cross country and we got caught in a torrential downpour. We stopped in to get dry and look for a place for the night. They were very hospitable. Gave us coffee and let us recollect our thoughts, dry out and warm up. Sheena was the best. She was truly concerned for our welfare.Thank you Cowboy of Beaumont. WE LOVE TEXAS!!!!

Very knowledgeable staff.

Riding class was excellent. Good selection of bikes and gear too!

Had a flat tire on Thanksgiving day, the dealership was closed. Parked my bike at the night drop for service, and got a hotel for the evening. The next morning I was there when they opened, these guys promptly got working on my bike to replace the tire. While replacing the tire they also found the rear bearing was bad. Replaced all of this, and did a great job. Best part was I had the tire protection plan, which I knew I would never use, so the whole bill was only $50. I highly recommend visiting this dealership, top notch personnel and service.

Some of the friendliest people we meet in Texas

The service department here is awesome. The lastly reason I dont give the whole dealership 5 stars is due to an experience I had with the sales department.Bought my bike somewhere else bu always come here for service. Matt is awesome

Its Harley Davidson, thats why. LololGreat people, great customer service

Awesome experience, salesman Phillip went above & beyond to get me on the bike I wanted. Everyone there treats you like part of the family!

The whole experience from coming in getting an awesome welcome by the the front desk to the knowledge the the salesman had, this is why I give Cowboy HD a 5 star rating. Everyone is willing to help and answer your questions this place is awesome. I got myself a Road King and I love it.

Outstanding and awesome

Great service and helped me with my purchase. Felt like home to me

Great service and friendly folks! Service department squeezed me in then I traded in and it was all good! Thanks Cowboy Harley Davidson

Very nice place and quick service on purchase of new tire

One of the best buying experience great staff from the first day I walked in until I rode out.

Hands down the best Harley Shop Ive ever been in with my husband. Staff is so friendly and dont hound you to buy anything. Great marketing with me is to just let me look....and stay close in case i need you. Love this place.

Super Righteous Oh My Brothers and Oh My Sisters!!!

First time buying a bike EVER and my experience was most pleasant. Vince greeted me at the door with a friendly smile and a helpful hand. He was very informative and I found everything easy to understand.I love that he didnt hover but allowed me to pick my own bike while I asked him every question I could think of. We shopped the whole store till he helped me find the perfect bike. Thank you sooooo much for your help and staying till I got my motorcycle!

Always have the parts I need and I hit the discount racks for tee shirts. Love to check out the new bikes.

Salesman was pushy and delivered every sales pitch possible

Awesome customer service guys stayed late to get my bike finished

Bought my first Harley this past week and decided to bring my children up to the shop to look around. What we got was an experience. The children were able to look at bikes and even got on one. Employees engaged my kids with conversation. Got them some shirts and we got to see a band and a group raising money for kids in need. Great day, glad to be around good people, We will back often. Thanks for a great day.

Glad to see Cowboy back open, missed you guys. Loving my Breakout!

I cant stand to be hovered over while Im shopping, very intimidating and uncomfortable. This place does it bad. Walked out with nothing.

“Great salesmen! Did not push me or pressure me into buying. Very patient while I decided on my bike and did not rush me. Plus they got me a good deal. I am in the business and know how things work. No BS and easy to deal with. I would buy from them again or send my friends to them. Thanks Bubba and Kenny.”

Had the parts, paid for them, ogled a CVO Fatbob, and was on my way. No hassle, no fuss. Highly recommend.

“Bryan was very helpful and handled the transaction with professionalism. He explained everything and took care of all the details to make the purchase a excellent experience. He also introduced me to every manager in the different store departments making it easy to purchase items related to the motorcycle. I would like to thank Bryan and all the staff at Cowboy Harley of Beaumont. ”

Great place to buy a bike new or used. Talk to Shovelhead Fred

Location is great, but the true greatness of this business is the people. I havent yet found anyone that doesnt seem to want to help. Ive been there numerous times in the past and theyve always answered my questions. Really like the employees, they all seem to like their job and are very willing to help with any need I have.

Look, Im not gonna lie HD clothing is expensive but I always feel good about my purchases because the service I receive is top notch. It doesnt matter if its in the service department, parts or the clothing department I always see people who are happy that Im there. I enjoyed my experience so much, my last bike was purchased from Cowboy and not out of town like my last. Even after the sale, the sales department greats me with a handshake and conversation and answers all my questions about the new lineups etc. Cowboy Harley gets a thumbs up from me, Im happy to call it my local dealer and look forward to many more years of just fantastic service!

On Tuesday I bought my first ever bike. Hot Rod was who I worked with he made the buying process so smooth and easy I was in and out in about an hour. He made it so easy that I went back today and my son bought his first Harley. Go and get yourself a new bike and ask for Hot Rod!!

Needs more motorcycle

Awesome experience at this Harley Davidson. Chuck Rogers listened to what we wanted and wasent pushy about buying new. Worked hard to get us on what we wanted and was very patient with us. Robin very helpful in showing us what accessories would fit our new bike and what would look good. Micky took the time to answer any questions we had about features and made sure we were comfortable before leaving. Definitely will buy from this dealer forever. Thanks Guys

Said they would give me 7000 on my bike on trade got to dealer they change to 6500 said if I buy other bike they would give me 7000 I did call GM said he would call me back the same day that was 7 16 20 never heard back from him