The salesman Mike was outstanding. He listened to my and my husbands needs and wants. Kept the price within my budget and still found us perfect mattresses. By the time I left I felt a kinship of sorts with Mike. Would highly recommend this store to friends and family with no worries. Thank you Mike for an exceptional experience.
Super friendly staff and excellent customer service! The staff is highly knowledgeable and honest. I never felt as if they were trying to upsell me. Mike Barley helped me pick out a very comfortable mattress within my budget, located the size I wanted that I couldn’t find online, and arranged to have it shipped across the county for my move. Mattress Firm helped relieve a lot of the stress I was feeling about moving, especially when it comes to ensuring I can sleep comfortably. The 120 night sleep trial is an added bonus that ensures peace of mind. I would highly recommend this location!
Mike was beyond amazing! We went in and we’re greeted immediately. Told him what we were needing he really helped us a lot.
My husband and I went in on Memorial Day, and the salesman was helpful and had patience with us since we did take our 5 yr, old daughter. Having a salesman who acknowledges everyone in the family is a plus; unfortunately, I dont remember his name (sorry), but I recommend Mattress Firm to anyone and the salesperson! I did have to call the next day because we totally forgot to add a bed frame to our order. Thankfully the associate that answered my call was helpful and added it for free in our order since he did mention we went on Memorial Day. In addition to the delivery, the guys were punctual, respectful, and fast! They did an excellent job of hauling the old mattress and installing my new mattress. We were lucky to have our mattress deliver today; we went on Monday (5/31/21), and today is Wednesday (6/2/21). Great service from beginning to end, and I got a great deal with some free stuff added to my order!Thank you, we are 100% satisfied customers!
Went looking for a mattress, it was a dire emergency! Me and the wife couldnt go another day on our collection of RV mattress cushions wrapped in a blanket one more night! 😩 And Dan the salesman was our hero that day let me tell ya!! He went above and beyond to make sure we go what we needed and this mattress is amazing! Best nights sleep ever!!! Go to the mattress firm ask for Dan tell him I sent ya!
Michael was very helpful and kind. I pretty much knew exactly what I wanted and we were able to get the sale done quickly. I’m excited for my new bed!
Very friendly and helpful. Customer service above and beyond. The gentleman even picked up the frame and brought it to my car.Thank you!Pamela
Never been to a Mattress firm store before, and had decided to stop by since I was in major need of a bed. Michael, the salesman, greeted me the moment I arrived and asked us questions related to the type of bed I was looking for and questions pertaining to sleeping habits in order to guide me on a bed that would best suit us.Mike, if you ever read this, thank you. I have never slept so consistently well. The firm BeautyRest mattress you suggested is too good—to the point where it’s difficult to get out of bed in the morning!If you want to stop by and get a bed—here’s the spot for sure. Talk to Mike, my man will take care of you.
Choosing a mattress is not easy. There are so many choices.I researched options online before going into the store and ultimately couldn’t determine other than price a good option.I visited the Cedar Hills location. Ty was helpful and friendly. I appreciated that he didn’t try to sell me something outside the budget I established.The whole experience was conversational and low pressure. I would definitely recommend this store.And the sale price I got was excellent too!
TJ was an excellent help, and very informative. They toured us through all our options, were kind, and led us to the bed we truly wanted. We appreciate everything TJ did for us, and the team at Cedar Hills.
I was looking for a twin mattress I could pick that day. I chatted online with a salesman who held a mattress for me to look at. When I went in that same salesman answered all of my questions and even carries my mattress to my vehicle. Very good day experience.
This was my first time buying my own mattress and Michael helped me make an informed decision and select the best mattress for my needs. It was a little intimidating making this purchase for myself, but I left feeling like I made the best decision possible. I look forward to sleeping very comfortably on my new bed! :)
The gentlemen that delivered my new bed did an excellent job. They had it put together in no time and took all the wrapping and other throwaway debris with them.
What an easy, smooth, and incredible experience at Mattress firm. Timothy was exceptional and knowledgeable. He had this calm and warm vibe. Our bed was usually $1399.99, but we got it for 50% off. $700 dollars plus delivery fee of $100. Worth every penny!! Thank you Timothy at Mattress Firm on Cedar Hills Blvd!
We have just moved to the area from out of state and left everything behind. Our first priority was a mattress so we are glad we came in to Mattress Frim Cedar Hills as Timothy was so helpful. He took the time to understand our needs and recommend what fit our budget and concerns. Overall process was easy and delivery next day was icing on the cake.
Honestly Adam is the best guy to talk to if you need a good mattresses. I went to 3 other stores looking for a mattress within budget, that was firm, cool, and comfortable.He honestly gave me the information I needed as he assisted me in trying different mattresses. He easy led me to best mattress I ever owned while asking my preferences and getting my opinions.You can tell how much he loves his job, and how much he cares for the customers. He went above and beyond my expectations, and was a joy to talk and shop with him.Thanks Adam! (>w =)/
T.J. is a great guy! He set me up with a killer deal and I was pretty happy. Unfortunately, after further research on my mattress, particularly regarding longevity, I found that it would not suit my needs. I called to cancel and T.J. was very understanding and helpful and didnt push back in the slightest.Ill likely return with a bit more research in hand. They really treat customers well here.
My experience with Mattress Firm was great, the salesman took his time to understand my needs and I got a great deal on my adjustable bed frame and new mattress. The delivery guys were very nice and did an excellent job on hauling my old box spring and old mattress and the installing my new mattress and bed frame. The adjustable bed frame and new bed is very comfortable and I sleep like a baby. I will recommend this company to anyone who is in need of a comfy new mattress. Take advantage of there special offers. My salesman was Eric!!
Trey was amazing !! The best mattress buying experience ever. He made it very easy and was very knowledgeable and was able to narrow it down to the perfect mattress.
We had awesome service from Kristina. She was super friendly and personable. She helped us pick out the perfect bed for our daughter. Thank you!
Josh was SO nice! He helped us find a bed that my boyfriend and I both love and at the same time made it fit our financial needs. It was our first time purchasing a bed and he was so patient with us and answered all of our questions. He made such a stressful situation into something easy and comfortable. I highly recommend if you go in to ask for Josh!
Trey was most helpful and professional during the course of two or three phone calls with him while I shopped online for a bed frame. Once Id decided, he walked me through the steps of my online purchase by email so I could have delivery in two days versus the 5 to 7 days for an online purchase. Made my day so much easier!
TJ was patient, knowledgeable, and funny - not at all pushy. It was a pleasant experience and I will recommend.
Clint the sales person walked my friend and I through mattress options. I was very comfortable with what the actual choices were. You have to be there to know. My friend was the buyer but in six months when I go to purchase my good nights sleep Im going there. They have a huge array of prices but its all quality. Thanks Clint.
This was our first time in nearly 18 years of purchasing a new mattress. Needless to say, we were anxious about the possibility of having to wheel and deal to afford the bed we wanted. We were pleasantly surprised at the experience we had. Josh was incredibly upfront and knowledgeable. He was engaging and helpful. We ended up leaving there with both a new mattress and our ability to completely recommend everyone we know to go to Mattress Firm.
There is a mattress store every two miles, but do yourself a favor and see Adam W. I am fairly inexperienced in buying mattresses, and didnt even know what I wanted. Adam broke everything down for my husband and me, and even got my mule-of-a-spouse to test out a mattress! We thought we wanted a medium, but after getting us both on a tester, we found out we like our mattress on the firmer side. We never would have known because of how stubborn my husband is 😂. Our box springs (2 for a Sleepy-brand king) arrived at the time frame he gave us (they were actually a few minutes early). We are two very happy customers who are finally getting the RIGHT kind of sleep.
Salesman Eric Harmon made what could have been a difficult experience a fairly pleasant one. He took us through the steps of mattress selection and made us feel at home as we ‘test drove’ the entire selection. He was never pressuring and patiently worked through all the options. Mattress Firm has inventory in stock and can deliver within a day or two. Absolutely a positive experience!
They were fast and efficient . However I had wished the had given me a little bit more time that they were coming.
At almost 29 years old and with a baby on the way me and my boyfriend decided now was the perfect time to get a brand new mattress with an adjustable frame that we could comfortably sleep in. Ive always been more of a medium soft bed kind of person but with the vast amount of knowledge Eric had he helped us find the perfect bed and it ended up being a firm one! Never thought Id enjoy one but man oh man my back an hips were signing with happiness! Thank you so much Eric for helping us find the perfect bed and explaining all the differences! I definitely plan on going back when its time for a new bed again!!
Went to a local mattress firm in Vancouver and didnt have the best experience but decided to give this location a try. Night and day difference. Joshua Grek was great helping me find a great set up within our budget. Will be recommending Josh to others.
Trey was very knowledgeable and helped so much. We had a hard time deciding and he took the time to tell us about each mattress. Thanks!
Mattress isnt here yet but tj was fantastic! Got us a great deal even though we were pretty easy going about just taking what we were offered. Its very nice to be rewarded for not being rude once in a while. The discount certainly paid for my recomendation to everyone i know!
Sales Associate Joshua Grek was very helpful as I was shopping for a bed for my elderly mom. He showed me several options and once I decided on a bed, he found one available and was able to get it delivered in my needed time frame. Joshua is very personable and great to work with.
Eric Harmon gave us a great deal on our new mattress and protector over text/phone during the COVID-19 stay-at-home orders. He was very friendly and patiently answered all of our questions. Paying the invoice via a link sent by e-mail was a breeze! We received our mattress within 3 days and were equally happy with the delivery/haul away service. So easy! I would absolutely recommend buying your next mattress here!
My wife and I went in to the store today looking for our first new bed. We had no idea what we were looking for or where to start. Eric was incredibly helpful and knowledgeable. He walked us through the process from start to finish and we ended up with an amazing bed.I highly recommend this location for your next bed.Eric Harmon thank you for a great bed!
Adam was wonderful and extremely helpful! He made the experience the best it could be. Would definitely recommend a friend to come to this location.
Very friendly and super easy transaction; also very satisfied with the quality and pricing of my new mattress! Owner is so friendly, I felt like I was buying a mattress from a family friend.
They were very cordial, borderline too chatty but definitely not pushy. Had a great selection of mattresses from various manufacturers.
Amazing experience at the cedar hills location! Eric did an amazing job at explaining the different styles and options available, super informative. I couldnt be happier. I will send everyone i know to go see him for any purchases theyre thinking about.
I worked with Russell Grove. It was a very pleasant experience. This was my first time ever buying a mattress myself since I am only 15. I was greeted and felt very welcomed. He also explained the qualities of all of the mattresses and was able to provide a great deal.
I had a very pleasant experience. Trey was very knowledgeable and professional!
Eric was the most awesome bed sales guy ever!!! Told me to come in and lay on bed and I did and fell in love with Bed! And his rings are so cool! Come in and see Eric asap for luxury sleep !
After visiting other stores we came to this location and worked with Joshua who was knowledgeable and patient in our decision in a new mattress and adjustable frame. Josh knew about the product, discussed pros and cons in what worked for us and his transparency allowed us to trust his knowledge, experience and advice. Were so excited and pleased with out experience and purchase!!
Darren was absolutely wonderful!! He was so kind and extremely helpful in our search for the perfect mattress.
Buying a mattress seems so involved- but it was probably One of the easiest things I’ve done. I checked their website everyday throughout the Memorial Day sale and on the third day or so I found a name brand bed for half off! I had troubles online so I called the store. Eric Harmon is the gentleman that helped me order and pay. He was very patient while we had some difficulties with phone connection and made sure I got everything I needed. Two days later the delivery guys came, dropped off my new mattress and took my old one and they were in and out of my house in 2 minutes! Best delivery fee I paid for! I’ve had the mattress for almost a week now and I love it! I can’t believe I slept on a futon mattress on the floor for so long
Mr. Eric Harmon is the best salesman I have dealt with! He is friendly, knowledgeable, and is the best source for finding the mattress right for you!He knew our needs and was able to make shopping easy and very affordable. I cant say enough how much his help meant! In this time, particularly, when we all need a good nights sleep, Eric is your guy!
The salesperson was very helpful and responsive to our needs. It was useful to get to try several options as they were all slightly different. This wouldn’t be possible online.
Easy and great service. Joshua helped identify what we needed and talk through options. We left feeling like we had a good deal and are excited about a good nights sleep!
We went into Mattress Firm today to just look at mattresses and see what my husband and I liked as far as firmness and size. Laura was the sales associate who helped us. She was very friendly and knowledgeable about mattresses and what they had in stock. She worked with us to find our comfort level and helped us find the best mattress and base combination. We are very happy that we came in today and we are very happy with the service she provided us with.
Worked with Joshua as he helped me get a Tempur-pedic mattress. I wasn’t sure about spending the money initially but he sold me on the benefits of the mattress and that it was a long term investment. I have had the mattress for about a month now and it was the best purchase I have ever made. Joshua was right and he was super helpful with making sure I had everything I needed for the new bed.I enjoyed working with him and would recommend him to anyone looking for a new bed setup.
Joshua was a very good salesman. He was polite, knowledgeable about the product, and asked the right questions to help us reach a decision.We look forward to many years of perfect sleep.
Daren helped my wife and I purchase our first mattress. He was knowledgeable, professional, and not pushy. He was available to answer questions but happy to provide us with some space to talk. Overall it was an excellent experience and I would highly recommend this location to anyone looking for a new mattress. The delivery drivers were a pleasure to work with as well.
I did my homework before I chose Mattress Firm. I knew what I wanted before I walked in the door. I explainEd to the salesman, Eric, and he explained the difference in the mattresses and the current sale prices. I left there a happy customer and my mattress will be delivered soon! I really liked the fact that they have an option to remove my old mattress, and of course, I chose that.
Eric Harmon was fantastic to work with finding the perfect mattresses for my sons bunk bed. Thank you so much for all your help and professionalism!! Best Mattress Man around
Being the lazy shopper than I am, I left a message on mattress firms site requesting a text back. Within a few hours Eric, the manager, texted me back. He worked with me and I purchased an adjustable base online and it was delivered the next day. The delivery guys were very respectful and helpful. Overall an amazing customer experience, I mean never get out of bed again!
Friendly and great service. Joshua help us got the best deal and the best mattress for our new home.
I think the experience was great
There are not enough words to describe how amazing Jamie is! She helped workout the kinks in my financing options as well as still got me an amazing deal that not only stuck to my budget, but also got me and my two kids into quality mattresses that will last. She in an absolute joy to work with and will definitely go back to her for any other mattress needs.
Its an hour after they close and the great Joshua grek got me the best bed and best deal I could find the temperbpedic bed is soft nice and cold and its all gonna arrive at once on sat thanks mattress firm and joshua
Eric was amazing to work with. Answered all our questions, provided very helpful information. Very happy with our purchase.
Michelle is simply the best sales person I’ve ever dealt with. I wish she worked for every company I purchased something from!!!!
Great service! Learned a lot during my visit in. Rusty took fantastic care of us and was fun to chat with!
I walked into the store basically looking for a mediocre selling experience but what I found was a very very great experience I got to try out so many different beds and I found the one perfect for me and it was all thanks to the sales person who attended me. I will definitely recommend the store to everyone and anyone that’s looking for a mattress to buy. Thank you Eric!!!
Came in today looking for a new mattress and walked out with more than I was expecting for such a great value. Plus the associate Joshua was extremely helpful; excellent customer service. Anyone I know looking for a new mattress I’ll send them to Mattress Firm in Beaverton!
I was working with Eric Harmon on buying a bed for my mother in law in another state. He was so helpful and knowledgeable about all the different beds. She is older so with her going to the store was unlikely. We picked a bed out and set up for delivery in Nevada. The bed arrived when it was supposed to along with the time frame. The gentlemen that delivered the bed were also kind to help move a few things around to get the bed in place. She slept on the bed for the first time and said she slept like a baby all night with out waking up. The bed was so comfortable and she is so happy with it. Thank you for all your help. I will be referring you to anyone looking for a new bed. I Couldn’t have done this with out your help Eric so thank you again.
Good guys that don’t push into any purchase, willing to let you try each mattress and very informative on them. Happy to buy here.
We had a very positive experience with Rusty! He’s very friendly and knowledgeable and wasn’t trying to push us towards the most expensive mattress, he was receptive to our needs and even recommended us to visit another location to experience a variety of other options. Would highly recommend visiting here first when shopping for your next mattress!
We went in and took a look at some mattresses and Daren helped us select the best mattress for us. He was really patient and showed us all the different options. He wasnt pushy and allowed us to hang out in the store for about three to four hours. My very pregnant wife even fell asleep on one of the beds while we were hashing out the details. Good place to shop for different options and financing was great
I had spent more than an hour picking out the perfect Bed and the salesmanship was outstanding,quality and perfection guranteed The employee was more than helpful and patient guiding me through everything and eventually towards the perfect bed,I am more than happy I was helped out by Josh very much help thank you very much
Great service and advice. Jamie and Rusty are very knowledgeable about various types of mattresses. Jamie worked with me to advice on the best selection based on my preferences. Great job!
We had a great shopping experience at Mattress Firm today. We went into the store to shop for a mattress for my daughter and our sales rep Ammar did a great job helping us find the best option for our needs. We were able to take our time and try different types of mattresses. We got such a great deal with the holiday promotion that I purchased a much needed mattress for myself as well. Great financing options and the manager Jonathan was very helpful. He worked with us and was very patient! We didnt feel rushed at all. They made it an easy process. We are very happy with our purchase!
Jaimie and Rusty took their time to go over all my questions and help me find a great new bed. Looking forward to getting a great nights sleep. Highly recommend visiting them.
Called to ask if they carried an item I needed and received great service. They didnt have what I needed and the gentleman, without being asked, started trying to locate my item at another location. He found it at a nearby store, called the store to double check and had them put it on hold for me. I just picked it up and received great service from the Tanasborne store too! Thanks for making it easy to do business with you!
A great and friendly staff who greets you with a smile and has great service. Affordable and cheap delivery!
Joshua was fantastic. No pressure sale and truly just wanted to give me the best deal for what I wanted.
Joshua Grek. I had the best time with Joshua today. he was very friendly, he explained everything about the mattress i was looking for. He even took care of other customer at the same time.b.
Josh Grek the Cedar Hills store was great to work with! He offered great information, wasn’t pushy and helped us find a wonderful bed!
Rusty was awesome! He literally shlepped like 12 mattresses back and forth for me to try. Such a nice guy. I ended up finding a great mattress for my kiddo which will hopefully result in lots of lovely sleep-filled nights for him (and mama!)
Jaimie is AMAZING!!!!! SO helpful.... BEST customer service.... I never cared to invest in a mattress. And now I will never go anywhere else
Stopped by at the end of the day, the store was quiet and Rusty gave me his full attention, pulling out the models I had researched, offering suggestions and patiently answering questions. I am happy with my purchase, and most of all, appreciative of how smooth it went, thanks to Rustys pleasant and accommodating good nature - thank you!
Great experience buying from Rusty. Had a general idea of what we wanted and he guided us to several options. Didn’t pressure us, gave us info when we wanted it, and was fair on negotiations. Love that he covered our happy hour bill after we went to the nearby bar to think it over! Thank you, Rusty!
I have to say Sterline was awesome. I would call this store just to talk her. She knew exactly what box spring I needed for my matress. Thank you for all your help Sterline!!!
Sales person was great. Took the time to make sure we got the best mattress for us and was able to get the price within our budget.
Wow. I actually got an unbelievably good deal. The young guy that helped me gave me information in detail on every mattress and waited patiently while I was trying to make a decision. No pressure. This was a perfect customer service experience for me. And Im 68 years old so I have lot of experience to draw from
Fast and affordable. Financing was a breeze as well.
The salesman was very knowledgable and not pushy at all.
Daren Adams showed us the options for new bed. We ordered the Fairview Plush queen prime mattress. In addition we got the heads up adjustable base. He did a great job of explaining and giving us time to make a decision. Thank you!
Rusty made getting a mattress so easy. Walked around the store letting me test and re-test all the mattresses till I could make up my mind! Answered all of my questions and gave us confidence in our decision. We used slugger to get the mattress delivered tomorrow. Helped us get off our camping pads and on our new mattress ASAP! Thank you
Sales associate (Joshua) was very helpful. No pressure...just gave me what I needed while explaining some options.
We noticed a 70%off floor mattress sign, that of course got our attention. We didn’t have the intentions of buying a new mattress but only to see even though back at home there was an old(6yrs+) mattress. Within a few minutes of conversation and mattress information I decided its time lets do this. I bought a firm queen mattress for a very great deal. Oh boy am I so Happy 😁. Finally after so many years we have our new mattress.By the way I have to share Ammar thank you so much for all your great help. God Bless you!
Daren was very helpful and he gave us a great deal. He was very patient with us in making our decision. We went to some other Mattress Firm store a few months ago when we were just looking to see what’s out there, most sales rep rushed us from one mattress to another and really confused us. And they spoke very fast that just made me uncomfortable. Daren was none of that. He explained very well and gave us good advice on how to make our selection. Highly recommend this place and ask for Daren.
Rusty was a nice young man and helped me pick out the best mattress for the best price. THANK YOU RUSTY!!!!! BEST MATTRESS FIRM EVERRR!!
I hate buying mattresses but Eric helped us a lot, worked us through the process and got us a deal we could afford. We appreciate Eric’s help.
Rusty was extremely helpful and great to work with. He was very knowledgeable and had answers to all our questions. Very friendly, would come back again in the future.
Rusty was very helpful. We did not feel rushed at all. We went through all the options and picked the perfect one. We feel like we got a great deal!! Thanks so much.
My wife and I stopped in as our bed-in-a-box was just too firm. Paul jumped right up when we walked in and greeted us with a smile! We tried out almost every bed in the place and Paul even walked us through the whole lineup of adjustable bases. He wasnt pushy and really made us feel at ease with the whole process. We have delivery set for less than 48 hours from purchase with complete setup and haul away. Great prices, good people. Shop around like we did, but make sure to visit this location before you settle.
Rusty made our mattress shopping a dream and worked with us to meet our budget requirements.This is a purchase for our guest room and we will be returning to buy an adjustable bed for our master suite.Mattress Firm at Cedar Hills is a great place to shop.
Paul was an amazing sales associate and helped my fiancé and I pick our favorite mattress and base. He took the time to show us all of our options, asked us the right questions, and did not force the sale. I highly recommend the cedar hills location!
This location gave fantastic personal service! Jamie and Rusty helped me find the best mattress for my budget and when I regretted going with a bed that was a bit too firm, they quickly replaced it within two days with just the right mattress for me. They were very patient as I was indecisive and respected my budget. Highly recommend!
Rusty is a great salesperson, very informative. Gave us a great deal. Would definitely go back! Thanks Rusty. :)