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Galactic Computers
12810 SW Canyon Rd, Beaverton, OR 97005, United States
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Galactic Computers
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Ch
Review №1

I got my Asus ROG laptop charge port replaced here after it had finally broken internally (dropped lightly onto that side while charging cable was plugged in by the previous owner, bent the case inward a little but worked fine for over 2 years that way).When a new charger didn’t fix the lack of charger detection I kept running into, and I realized wiggling it just right was the temporary fix so it must be something internal, I checked around for local repair places with good reviews, and called to see if it was something he could work on.He sounded knowledgeable (but not pushy salesman type), so I took it down same day for an estimate, and he really impressed me with his friendly and helpful attitude, the fairness of his price (not given until he looked up the actual model for a parts list, also a good sign), and how quickly he expected to have it done during pandemic shipping delays.His timeline was spot on, quoted 5-7 days and had it done in 5. No extra fees or charges, just the quoted price, delivered when promised, and quality workmanship, this is an absolute gem of a small business, it’s a hidden away little shop but it’s truly top notch. Also has a surprisingly large collection of spare parts and components on hand if you are looking at building a rig, or replacing something on an existing rig but having trouble finding the right part.I have been giving the repair a full month of use to test installation /component quality and have nothing but good things to report, he even fixed the bent case edge on the outside when he installed the new port. Looks as good as new and works like it too, no more wiggles needed for a good connection, the charger clicks right into place and it feels nice and solid. 10/10

Te
Review №2

Got my screen fixed quickly and done with great quality. I highly suggest this place for work needing to be done with your computer.

Ja
Review №3

Great service, Super nice, I definitely will visit again and also want to recommend to anyone having issues with the computer. Thank you !

Pa
Review №4

Owner does good work, very professional and clearly knows what he is doing. Recommend!

ji
Review №5

This a very good shop if you need computer work done, very kind and knowledgeable I will always take my stuff there

Kr
Review №6

I was quoted a fair price, the work was completed on time!

To
Review №7

Frank at Galactic is the go-to guy for computer repair. Really knows his stuff. Super knowledgeable, and very reasonable prices. Support small businesses!

Ji
Review №8

If you have an old computer go here this guy is like the Yoda of computer repair people

De
Review №9

Reasonable price and quick turnaround: Very transparent about everything and so knowledgeable!

Da
Review №10

Went in to upgrade my laptop with an ssd and more memory. Came out with a happy and faster computer. If youre looking for a place thats straightforward and wont upsell you, come here. Im guessing new customers get a nifty pen after because thats what i got.Thanks for your help, Frank!

Ce
Review №11

I met Frank because I was looking for a specific computer and he had it. I try to recycle as much as I can and I appreciate the fact that he had a lot of great computers that he had refurbished. He was a pleasure to do business with, informative and made sure the computer was tip top. If I have a question I can call and he is always easy to deal with. He even extended the time frame to buy the extended warranty. I look forward to working with him in the future.

xx
Review №12

Went to take my custom gaming pc in for a blue screen windows issue, I was able to trade my rx 580 gpu instead of paying and he fixed it. Excellent service great guy

Ra
Review №13

Great place with very friendly staff and good prices.. very knowledgeable and straight to the point I got exactly what I needed, Thank you

To
Review №14

Helpful and competitive.

Na
Review №15

Frank the owner is a great friendly, super chill laid back computer encyclopedia. As a high volume online reseller, I buy scrap tops weekly, and have Galactic Computers do all the refurbishing. The price quoted is always honored, and super direct honest to notice any specific problems weve missed, which he displays with detailed explanations made easy to understand. Sold 112 laptops online in 2018, not one complain, return, or unhappy Ebay buyer, Quality Galactic Delivers

Mi
Review №16

Went here to get a power supply issue with my custom PC fixed. Galactic Computers was able to diagnose my issue and install a new power supply no problem. Theyre very knowledgeable about the hardware side of computers, and have plenty of parts, refurbished laptops, monitors, and custom PC builds for sale. If you want to build a PC, but havent built one before, this is a great place to start.

Su
Review №17

My Dell laptop died. I took it to Frank at Galactic Computers and he soldered the mother board and fixed it. I then purchased a new external hard drive from him and he taught me how to back up my data. His services were reasonably priced. He was courteous, professional and fixed the problem quickly.

La
Review №18

Frank is a most knowledgeable and generous business owner. He sold me a used computer at a great price. He has come to my house three times to fix problems as they have come up and did it expertly at a fair price. Hes my go-to guy from now own. Im very grateful to have met Frank!

An
Review №19

Really helped me out with some faulty hardware and again with a technical issue. Great service!

Ch
Review №20

Was able to help me diagnose an issue with my PC. Saved me money and time.

Ta
Review №21

For months I didnt want to get my computer fixed because I was so worried about the price. I gave up and went into Galactic Computers and it was the best decision I ever made. They tell you upfront what they think is wrong, and then how much it may cost to fix it. I was lucky and it was only a loose cable that got fixed in a day. I came in Friday afternoon and by Saturday afternoon is was ready for pickup. The staff is friendly and I will be going again if something happens to my computer. 10/10 would recommend and you support a local business!

Le
Review №22

I love these guys. I own a business and several of us use laptops. Weve taken our laptops to many places in town over the years. But this place is the only place we take them now! Been here several times. Always fair, always honest, and they are prompt. Love it!

Do
Review №23

I went to Galactic Computers because they were close by and had hours on Sunday (not sure why other repair places dont). I needed to fix a broken power jack on my laptop. The price was reasonable ($150 for parts and labor) and I was able to get my laptop back within 2 days. Everything is working fine now. I would recommend them to others.

Ma
Review №24

Went in having an issue with my laptop and the problem was diagnosed and solved in no time. He even gave me some suggestions to increase my computer speed on the house. Great experience. I will continue to support this local business in the future.

wh
Review №25

I have only great things to say about owner operator Frank at Galactic, his customer service is above par. Frank is my first call if I ever have any computer question. We had a very old home desk top that needed help, money was tight for us and Frank came up with options for us to choose from to get us by and the fix we went with worked for a long time. Frank is very good at explaining details to me, I am a computer users that is a bit intimidated about how it all works.We have upgraded from the old desk top we bought 2 used computers from Franks shop a laptop and desk top for great prices and they have been working great.

Gl
Review №26

I had an old computer (laptop) repaired. I bought a brand new laptop, didnt like it so exchanged it after a couple months for one that met my needs. I had a new desk top built. When my computer goes out, my business shuts down! I become anxious and frustrated. I call the shop, they are patient, kind and reassuring like a good medical doctor. They assure me of good results and I leave it in their hands. Quickly I am receiving a call that I can pick up my perfectly working computer. The shop always remembers to not only fix what I knew was broken but check for other details that will keep it running well in the future. I have referred this place to others that too have had a great experience. A trusted place to bring your computer for a fair deal!

De
Review №27

I came here after the Geek Squad told me that my power supply was bad, even though they saw it was charging my gaming laptop, and that I should order a new one using Amazon Prime so I could return it if it didnt solve the problem. Frank at Galactic had the problem diagnosed in 20 minutes and had a new motherboard ordered to fix the problem right away. My laptop works great and I am back in business. I highly recommend using Galactic for all your computer needs.

Ab
Review №28

I had an excellent experience after finding Galactic Computers. Originally I had come in to have my older laptop fixed at a competitive rate. The owner is Frank and I was immediately impressed with his knowledge and skill. The repair I needed made it appropriate to consider instead to buy new one and because they stock several refurbished newer laptops, it was a very easy decision. I got a trade in credit for mine and came back later in the day after Frank had time to transfer everything to the new one. I was so pleased with how this worked out, I returned to check out what he had available to replace my sons older laptop as well. He is very honest and helpful and I would not hesitate to recommend him to all.

Te
Review №29

I dropped off two towers for inspection and replacement of video graphics card. Frank was thorough and had both back in a few days in great working order. Thanks

Sa
Review №30

Galactic Computers is awesome! I walked in with my broken laptop and explained what was happening and Frank already knew what the problem was before he ran the diagnostic test. He really knows his stuff. He explained everything he was doing to me and fixed my laptop quickly and for a great price! And theyre open on weekends!

Ad
Review №31

CAUTION!!! SHADY BUSINESS!!! DON’T END UP LIKE ME!!!(I work on JSON and C++ so I know bit about computers) A while ago I was using my laptop at work when it started to shut off and would not finish a boot cycle. I took the laptop into Galactic Computers the next day during lunch. The owner said he would fix the problem for $150 flat, said it would take five days, not bad. Five days come and go and no call. Tried contacting him but would never answer the phone. Checked the website for the business hours and went by there on the sixth day around 10am – the guys business is closed! No sign, nothing. Called the number, and left a message. Next day he returns my message to say the laptop is ready for pickup. I go by after work, the guy is once again not in during business hours! I finally caught him the next morning to get my laptop back.I get it back to the office and yeah, the laptop will finish a boot cycle but now it will not hold a charge. They guy gave me my laptop back without checking it or accidentally broke something when fixing another part, though I think it might have been even worse than that. I left him a voice mail and took the computer back in the next day. The day after he calls me and says it will be another $150 to fix the laptop. It was then when a third thought accrued to me, he may have intentionally sabotaged the computer to make me bring it back in. I do believe this is the case as the laptop sat on my work desk for less than 24 hours when I had come back in about the persisting problem and he said on the phone that I must have been the one to break it. I had enough and said I would pick up the laptop and go somewhere else. Went the next day and guess what? That’s right, the dude is closed again during his sites stated business hours! I was finally able to catch him in the morning to get my laptop back. So now I am out $150 and still have a broken laptop. Even if he did not intentionally sabotage the computer, it does not change the fact that he is at least very incompetent at his chosen profession in life. This is one small business you do not want to support! Go to Geek Squad first before here. DO NOT TRUST!!!

Ma
Review №32

I had a broken touch screen on my lenovo yoga 7. Frank explained what needed to be done and the time frame including approximate time for the new screen he ordered. Everything was exactly as he said and once he had the part (about a week from when it was ordered) it took about a day to fix. Its working like new and I am very pleased! Thanks so much! Mary Woods

Jo
Review №33

I have used Galactic computer twice in the last few years. Great trouble shooting, proplem solving skills, and reasonable price. Very honest with what he finds. Small business owner so call to make sure he isnt running an errand as he does sometimes.

Ma
Review №34

Frank is rock solid. He wont try to pressure you or steer you in the direction thats going to equal profit for him. He really seems to just want to get you in the best situation for you. Fair prices and great availability. I finally found my computer guy!-Matt G.

Da
Review №35

Professional and helpful

Er
Review №36

Frank helped me out with some sort of motherboard glitch in my first homebuild, so that my new computer would actually power on and reach the BIOS. $75 and a few days wait for his skills, experience (and probably tools I dont have) was more than reasonable. Would call on his help again.

Li
Review №37

After much frustration with Windows Live Mail, I took my laptop to Galactic and was amazed to get it fixed that same afternoon for a very reasonable price. Frank was patient and kind with me (a little geezer lady) and he handled things perfectly! I certainly would recommend this shop to others!

Ly
Review №38

I have been going to Galactic Computers for several years. Veryhelpful, very patient with my questions, reasonable prices. Frank isvery knowledgeable. I recommend have recommended thisshop to many people.

Co
Review №39

Frank was very friendly, polite, and he serviced my laptop very quickly. The free pen was also a good bonus!

Pa
Review №40

I needed to upgrade my computer operating system, clean up . I AM very happy with the service I received from Galactic computers! quick turn around and excellent results! highly recommended for computer needs.

Am
Review №41

Went by twice today to look into having my alienware repaired.. the shop was locked and no sign of anything inside both times I went by.. I called the phone with no answer.. parking was nightmare!! . Total waste of a drive out.. thankfully i found another shop nearby off Allen that got me right in with a smile.

Ro
Review №42

Job well done. Highly recommend. Best Buy recommended this shop for screen replace on my laptop.

Jo
Review №43

I trust going to Galactic Computers. Frank does meticulous technical service, he performs quality work, and he is very competent in fixing computer issues. Frank is so knowledgeable about various computer problems that he quickly troubleshoots issues and clearly explains what is wrong. Ive taken my laptop to this computer repair service shop a few times for unrelated issues.

No
Review №44

Got my touchscreen replaced here and satisfied with the service.

V
Review №45

This place is perfect if you need computer support, equipment or peripherals. Reasonably priced!

Ti
Review №46

Frank was as fast as the flash and his quality was like a masterpiece form one of Bob Rosss paintings. I would recommend him to anyone and will be doing more business with him for sure.Timothy Baker

Ry
Review №47

I needed new thermal paste on my GPU. It was fixed in a timely manner for a very fair price.

Ka
Review №48

This Galactic Computers melded with what used to be Sunset Computer that was located on SW Farmington, Beaverton, Or, til July 2015. Galactic Computers is easy to find on SW Canyon Rd., though you will have to drive toward the back of that strip mall. Frank, is a talented guy and very smart and helpful! I very much appreciated Franks quick discernment on the problem and quick repairs. Give it a try!

An
Review №49

My computer was fixed within 24 hrs because I need it for work . Frank is a nice guy. I recommend him to any one .A uba

Ly
Review №50

Galactic Computers provides the best priced data recovery service in Beaverton. They did an excellent job getting back data from a failing drive in a very reasonable amount of time. They can also handle phones, laptops and tablet repair too.

An
Review №51

Frank will always be honest with you and treat your equipment right!

Au
Review №52

Excellent fast service.

Tr
Review №53

Frank fix my computer up in no time. I will be taking all my computer work here. Thank you

Ri
Review №54

The owner Frank was extremely helpful, and solved the computer crashes I was having HP Notebook, and he added extra software free of charge to avoid any future computer crashes and made some valuable recommendations to extend the life of my notebook, highly recommended

Ja
Review №55

Really helpful. Got my job done.

Jo
Review №56

Called in yesterday to check availability for a new screen for my laptop, and asked if I could bring the computer the following day and they said I could. I drove over a half hour after they were supposed to be open and no one was there. I was disappointed. I will just have to find another company to do business with.

Ro
Review №57

Came in to Galactic computers brought my computer (broken screen) he gave me a time it would be ready (SAME DAY) came back on time ready to go my computer looks great super chill dude highly recommended

Na
Review №58

The technician appraised the problem with my laptop without trying to upsell me

lu
Review №59

Good service.

Je
Review №60

Friendly, knowledgeable, efficient

gu
Review №61

Very professional sir

Information
27 Photos
61 Comments
4.4 Rating
  • Address:12810 SW Canyon Rd, Beaverton, OR 97005, United States
  • Site:http://galacticcomputers.net/
  • Phone:+1 503-207-5590
Categories
  • Computer repair service
  • Computer accessories store
  • Computer store
  • Computer support and services
  • Used computer store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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