This place is a little hit-or-miss on the flavors, which makes you feel like you’re playing BeanBoozled, at $4 a taste. In general, it is fun to try new flavors, but my true disappointment and why I’m giving this place 3 stars is because I DO expect consistency in their Chilled Sugar cookie, a regular that they have almost every week. I ordered one the other day, and the texture was dry and fell apart before I could get it to my mouth. Not sure what happened with the quality control, but cookies should stay together and not fall into little tiny crumbs. So much for my $4 cookie. That said, the other three churro cookies that I ordered were FANTASTIC and I wish I had just ordered those instead.
Service is good and they get you the cookies out super quick and fast. The flavors are cool and interesting with the rotating flavors each week and it’s so easy to get reeled in to buying a 4 pack instead of 1 cookie because there are so many flavors but some of the cookies ended up tasting more like dense cake or more like a brownie instead. Still definitely recommend trying out this place though
The cookies are delicious. They are a little spendy but they are enormous. I only wish they would offer more variety. There were only four choices available and two of them were very similar (chocolate chip and chocolate chip with M&Ms).
Not sure what to make of this place. They have a very limited selection but what they have is super fresh out of the oven. The cookies are really good but a bit too sweet for my taste. For a place with such a small assortment, it was amazing how busy they are. For anyone with a sweet tooth, this is a place to check out.
We bought Crumbl for the first time when the Beaverton location first opened. I took two dozen cookies to my daughters soccer practice so that she could celebrate her birthday with her soccer teammates. Ive given boxes of Crumbl to my coworkers as gifts and weve bought them to celebrate special occasions as well. It has since become a weekly order of cookies for our family. :)
Ok. Not sure what the hype is all about. Bought a 12 pack for $36 plus tip so just shy of $4 PER COOKIE. Every single one ... chocolate chip, toffee chip, double chocolate with chocolate frosting, peach pie, strawberry shortcake with compote topping ... was oddly under baked with an unpleasant soft texture and touch of raw flour taste, and I cant believe Im saying this in a world where everything is too sweet and too salty ... every single recipe was flat tasting ... in my opinion, lacking salt and the right kind of complex sweetness. Honestly if I hadnt dropped the $40 for them and had blind tasted them I woukd have thought they where oversized Safeway bakery cookies. Awful. Perhaps the other flavors they rotate thru are better. Perhaps the bakers at this location couldnt follow directions and missed some ingredients or underbaked them ... probably not ... so I would say this franchise is 100% skippable. New Seasons and Grand Central Bakery, even Elephants Deli have amazing hand crafted cookies for the same or less cost that are worth the calories and reward you for sinking your teeth into them, and for Chewing them and experiencing the right textures, the correct crispness, and for the love of all baking... the correct salt and sugar proportions.
The absolute most amazing place in the whole entire world. Four giant cookies for $15? Are you kidding me the best deals ever. Always changing the cookie flavor so it always keeps me on my toes and excited to keep coming back for more.
So far all the cookies that I’ve had have been absolutely delicious! Definitely would recommend coming here if you have a sweet tooth. Also the service is very fast and efficient.
I personally love crumbl cookie and the whole concept behind the place. I would normally give them 5/5 stars because of their excellent flavors and service but due to this weeks “spooky” themed cookies they are getting 1 star. A regular cookie with m&m’s put in it does not make it halloween or spooky themed AT ALL, it is a common cookie that people eat all throughout the year and it in no way reminds me of halloween. The “snake” cookie is just sad, it’s a chocolate chip cookie with white frosting on it in a spiral shape. Not even any snake eyes or anything, frankly it’s just a cookie with less frosting on it. The sugar cookie was just straight up disappointing, it’s your original sugar cookie without the pink dye in your frosting and you’ve added a pumpkin candy in the center. Sure pumpkins do remind me of halloween, but this is just straight up lazy. The worms in dirt cookie was definitely the best one out of all of them, but still basic and unoriginal. I’m EXTREMELY disappointed in these halloween cookies, and I truly hope that this isn’t setting the standards for all of the holiday seasons.
Great cookies, first time here. My husband experienced a little sticker shock $20 for 6 cookies but as an amateur baker myself I get it. I thought they were great.
Cookies are incredible. They come fresh and super quick. The only downside to getting these yummy cookies is having to deal with the wonky app. These are a great surprise present for friends and family members. If only they could fix their app, I would order more often.
These cookies are delicious. So soft and buttery. They melt in your mouth like a dream. Definitely check them out if you’re near one. The key lime pie one is my favorite, but even the original chocolate chip is 10/10.
Crumbl cookies are our favorite we love looking at weekly flavors.
*Poor rating is based off of a recent order*Usually Crumbl Cookies has great quality and taste. Theyve never let me down. Normally would be a 5 star for their quality and friendly and fast service. However, todays order (7/15) that was received the cookies were harder and a bit burnt. Not to our liking as to what usually comes from there.
Cookies are amazing! My go to is the chocolate chip cookie.
The service has gone down hill, no more greeting. Employee handling cards/cash and touch screen is also picking up cookies without a spatula using the same dirty gloves. It also seems to me the store is constantly out of always one cookie type. I hate to say that I go there about once a week and this seems to be the norm. Went again, still touching cookies, cards and touch screens and never changing gloves. Btw, the 1800 number I tried, no answer. Automated response via text, not great customer service at all
The app is pretty intuitive. For curbside, I tap I’m here, and the employee finds my car instantly in a busy parking lot. Only thing keeping me from rating all 5 stars, is I have ordered for a friend in another state, but the app won’t let me say that my friend is there to pick up.
The best cookies 🍪 ive ever had
Excellent cookies!! Always hit the spot. Perfect for a special treat or gift.
I have had very good experiences each time I bought crumbl cookies. Once I ordered cookies to be delivered for a birthday in another town. I was very happy with the delivery and it was thought to be a very good gift.
I’m addicted! It’s definitely worth the hype, I love how they rotate flavors and keep it fresh! Thanks guy!
I ordered via online. Selected a time for pick up. In my order I had specified that I didnt need curbside delivery that I would come in & pick them up. I arrived 10 minutes earlier then the planned pick up time so I proceeded to go inside to let them know I arrived. Spoke with the cashier, who seemed confused, she spoke with another person asked my name & said they would be out shortly. I waited. No cookies. I called & told the lady I had selected in the app I was here- still no cookies. After seeing numerous people get theirs I asked again one helping looked at my phone & said I had an issues. This was 20 minutes later. Bottom line is the people working for them should have explained this in the first place. No cookie is worth the price to excuse horrible, unsympathetic customer service reps.These cookies are too expensive to excuse poor service.
Cute cookie place inside a popular shopping area. Staff were very nice and I like the fact they have new cookie flavors every week. Stopped here out of curiosity because they are opening a store in Salem too so I figured they just be good. I feel the price of a box of 4 for $14 was too high for what they were. The cookies were very underdone and that is normally my favorite way to eat a cookie. It lacked. They definitely crumble but the flavor of the dense cookies werent worth the price. Wont be back.
I don’t like cookies and I love Crumbl cookies. I got a free Crumbl cookie from a friend and I was hesitant at first. I just saved it for my kiddo who i knew would like it. But when she gave me a bite, I couldn’t believe how amazing it was. AND THEY DONT HURT MY SENSITIVE TEETH! And don’t give me heartburn. Both very big reasons why I don’t like cookies. I couldn’t believe how damn good they were. Every single flavor!
Omfg. These cookies are soon good. Will admit theyre on the pricier side for a cookie but man theyre pretty well worth it. The picture i have is whats left of the 8 i ordered last night.Note for owner. The Andes mint one is good but maybe a little too rich for a cookie. If it had a white creme filling though it might be a little more palatable.
I love their cookies, but theyve made it very hard to order in advance. Their website and app dont allow you to see the weekly flavors without placing an order.My friend in IL wanted me to order them for her son here in Oregon, but it was soooo time consuming.I dont like to post negative reviews, but the automation that businesses are employing is making everything so much more time consuming. It takes the fun out of the product we want.Thank you!
Super delish but can be on the sweeter side. My boyfriend and I cut each cookie into quarters and they are still too sweet sometimes. Very yummy flavors though
Such delicious cookies here! I love how the menu changes weekly.
Sweet concept makes It easy to send gifts to friends who you love! Who doesn’t like a yummy chocolate chip cookie on their birthday?I am looking forward to learning more about what they offer and it feels like a good way to show how grateful I am to the people in my life
Best cookies ever. Better than your mommas cookies. Don’t believe me? Try them yourself. I’m mad I missed out on the cornbread cookies. Please bring them back SOON
Oh I adore the mint chocolate cookie! I wish they had it all the time. They do have some other good ones though. Pretty much anything chocolate wins me over.
Oh my goodness these cookies are heavenly!!! I have yet to try one that isnt good. I love how they rotate flavors but yet keep some of the staples like chocolate chip. Not only do they have delivery but they show up warm and literally melt in your mouth. They also bring you milk! The cookies are huge which makes it easy to share. Nothing better then late night cookie delivery!!
I’m not normally a cookie lover whatsoever but Crumble Cookies has the most delicious and high quality cookies 🍪 I have ever tasted!!! 🤤Always excited when New Cookie Selections Come Out! ✨
Never disappoints! Whether Im picking up or having them delivered, Crumbl always comes through for me!
Great service. Ordered curbside pickup and they were outside with my order within seconds after I pressed I’m here on the app. (also amazing cookies, of course!!)
Fast delivery, delicious cookies!! Always excited to find out what the new flavor of the week is and it never disappoints. Everyone at work is hooked on these and always finds an excuse to order a box!
The softest and most delicious cookies I’ve ever had!!
We LOVE Crumbl. We always have the best experience wether it is curbside or delivery. We always have great customer service, are greeted with kindness and enjoy the BEST cookies 🍪.
I love how friendly the staff is when you walk in! It always smells so good upon walking in and is always clean. I really enjoy how they change up their flavors weekly-it makes for a fun, different treat!
Blew my freaking mind!Some flavors are too weird or too sweet, but still good 😎
Cookies are AMAZING! My own personal preference, use less milk chocolate and more DARK chocolate!! Also the heath cake is fabulous I just wish there was a little bit more of the candy!
The location in Beaverton is way better than the one in Clackamas.
Awesome cookies! Especially chocolate chip. Great curbside service.
I love this place. Always the best cookies and fast service. You never wait honestly. They’re super great employees at every location I’ve been at and the cookies are always a hit at every event I bring them to. Even if I’m just bringing them home lol.
So yummy. A good cookie to graze on. So giant. A little pricey though.
Fresh cookies delivered to my door? Say less.
Always delicious! We get these cookies delivered quite often and they always arrive in a timely matter. Great cookies!
My wife and I love Crumbl cookies and always order it as a way to cap off a tough day, special event or just a romantic night together.
Absolutely amazing! Was a little stunned by the pricing at first glace but after one bite I was sold. Best cookie I have ever eaten - hands down! Worth the trip always.
10/10 recommend. They always have the best flavors and my co workers love getting them after a long work week
The cookies at Crumbl Cookies are always super yummy! They always have interesting new flavors of cookies that I enjoy trying. Great customer service, clean and cute place, the curb-side pick up is always a breeze.
Delicious as always, they are so kind here and they never disappoint.
Really good cookies! It’s $4 for a cookie, so just look at the menu beforehand as it changes weekly- they have some great flavors. Chilled sugar is THE BEST.
Cookies were outstanding, and the customer service never fails. I love this campus of Crumbl!
I love their cookies and their delivery service!! Everything comes hot and delicious, and they make it so easy to ship. My boyfriend was having a really rough time and is living across the country and I was able to send him some chocolate chip cookies to cheer him up, you’re able to put a little sticker and bow on the box. Another instance I helped my mom send some cookies to a co-worker who was also dealing with the loss of a child, and we where able to send her come cookies as a pick me up. Needless to say it’s worth every penny, a little pricy but worth it.
These are the most amazing cookies ever. Service is great.
These cookies are so amazing and they are decorated beautifully. It was my first time getting them the other day and I was in SHOCK. they were amazing.
Best cookies I’ve ever had! I get so excited every Monday to see what new flavors are coming out! I love these cookies
Don’t get discouraged if you see a line out the door, it goes fast! Been a true addict going every week since I discovered a month ago. I also follow their Instagram so I can see when the new flavors for the week are up.
I ordered some cookies this morning through the app, but it gave me some issues so I went into the store and the employees were extremely helpful and nice about the situation. I’ve always had great experiences coming here and the cookies are great!
Ive been going to this store at least once a month (sometimes weekly). This location is always clean and friendly. Ive worked in food service for years so I know how rough it can be but their cookies come out perfect everytime and they nail all the new weekly flavors.
Ordered pickup! Was super quick and all flavors were super delicious! I actually prefer them room temperature or cold. I find that they’re almost too rich when they’re warm, but that’s just me.
Every time I stop by or place a delivery order, the cookies are warm and soft with a touch of crunch. I’ve tried most of their options and they have all been so yummy! The price may be much for some but they are so good and totally worth it. You have to try their cookies at least once. But you will go back for more 😉
Best giant cookies ever! 🍪 The warm ones are delectable, customer service is always friendly. If only they were open 24/7!
The cookies are amazing with sweet sensations changing each week. We love this as a treat.
Crumbl has easily the best cookies Ive ever tasted. Personally, the raspberry cheesecake is my favorite (after chilling it of course.) This location is my go to as they are never slow about delivering, often even beating the estimated time.
The best cookies hands down. They are huge! I cut them into quarters and they last me a while. The range of flavors is incredible too. Never met a crumbl cookie I didn’t love! Also, the loyalty crumbs perk is awesome because I frequently buy cookies and it’s nice to get a discount for it!
So amazing! I purchased a 4-pack as part of closing gift for their home purchase and for a moment it was a toss up as to what they were more excited about…the new house or the Crumbl Cookies!
Wow, these are giant cookies. They are very sweet so it took me a couple of days to get through just the chocolate trip one. Its right next door to a boba shop, so I noticed I wasnt the only one to grab a cookie and then head on over next door for some bubble tea. My only problem was that the little cookies were only available for catering! I would have like to order a bunch of little cookies and tasting them before committing to these giants.
Warm, delicious cookies. Love the rotating flavors each week. Lots of variety!
It’s always the best treat we get at the hospital! Literally makes our day! It’s also what we send each other on birthdays and special occasions. The best pick me up!
Crumbl offers delicious cookies!! super easy app to use. new cookies each week :)
I was waiting patiently for their company to resolve an issue with the key lime pie frosting. When they got it fixed I immediately ordered some and a few extra cookies. I planned on only eating 1 but I ate all but three that were mine. I bought some for my roommate, i had four and they had four.If you have not had a cookie from Crumble Cookies. You should hop on over to your closest store and get one.
My husband and I love this place. The variation of cookies is always nice. So for Valentines day I wanted to get my husband some cookies, so I placed an order for the day before Valentines day and got a confirmation text but that was it. It snowed the last 2 days and Im assuming thats why when I went to pick up my cookies today they were closed. I was upset that I had to drive through the snow to a place that was closed when they just as easily could have saved me a trip by saying that they were closed today and that the order was getting refunded. Thats my advice for future orders that are canceled when the store is unexpectedly closed down. I will still go to this place because of its great cookies. But this is a good idea for the future.
Great Staff!!! Fun experience . Delicious cookies !!
Crumbl is so good. I love it so much they have such unique flavors. Please buy crumbl cookies.
One of my favorite cookie places! Staff is exceptional and super friendly.
THE BEST COOKIES 🍪 OMG TO DIE FOR !!! SOFT, YUMMY, AND FRESH !! ALL I CAN SAY IS THEY ARE A LITTLE PIECE OF HEAVEN IN MY MOUTH !! YUMM COME GET YOU SOME !
I LOVE Crumble Cookies...a little bit too much. It’s great that they rotate 4 cookies each week. I do have 1cookie that I have been dying for them to make again...the Lucky Charm.My one suggestion would be for them to offer a box with 6 cookies.
Honestly they have some of the best cookies. I recommend the m&m cookie.
Love Crumbl for celebrations and just because. The change in the weekly menu keeps me coming back for more. Great pick me up when slammed at work and can count on prompt and even earlier than expected delivery! Thank you Crumbl!
Literally always the best. Cookies are great; staff are nice. Curbside pickup is a game changer too!
The best cookies I have ever had. I order every week and love all the different flavors
Cookies are very good. I like the chocolate cupcake cookie. Heck, they’re all good.
Service is always fast and friendly and the cookies are fantastic! Amazing when fresh but still great a day or two later. Ordered catering recently for a bday event and that was smooth and easy. We love crumbl!
Always fast and organized and cookies are delicious 🤤
Excellent cookies, excellent staff! Cute dog!
We order them almost weekly. Every Monday one of us says, “Have you seen this weeks cookies?”
Had crumbl for the very first time! 10/10 recommend
Cookies are good but they have music so loud its hard for them to hear the orders. The cashier who helped my 9 year old was rude and rolling her eyes at us.
I love Crumbl! Every time I go, their cookies are always fresh and they taste so good. They are also a good size. I love how they change their flavors each week but always have the chocolate chip and chilled sugar cookie.