I am beyond thrilled with my experience at Caliber Collision and with my supervisor, Jim Cannon. Jim text me updates every few days to let me know what was done to my car. The car looks like brand new. They even impeccably cleaned the car’s interior! I highly recommend Caliber Collision and Jim Cannon.
Great service. The car was repaired faster than expected and we got updates along the way to know how things were going. Highly recommend Caliber Collision for repairs.
Excellent job putting my car back together after someone crashed into me.
Caliber Collision is the best. I LOVE CALIBER COLLISION!! They do awesome work, my car runs EXCELLENT and looks like it just came off the assembly line ❤. Thank you Caliber Collision
Fantastic experience. Professional and delivered excellent work on time. Highly recommend.
The man name Jim was good with my 2009 Chevrolet Tahoe a few days agin an has good services towards customers, I can deal with him anytime when I bring my vehicle up that it was the second time I did that he had replace my front bumper panel an head lights as well but this is the second time he’s did a good job thanks so much
Caliber Collision is the greatest !! Very professional! My car was very well taken care of & she was beautiful when I picked her up. She was cleaned up so nice!! I was so stressed due to the rental company & my claims agent but they made me feel so much better & at ease. Thank you so much Scott Kimmel you are the best!!
I was impressed with the service and professionalism I received from my Caliber Estimator, Jim Cannon, Iii. He was very instrumental in keeping me informed on the service of my vehicle.
I had a very good experience with Caliber Collision. They did everything for me. I didnt have to deal with any insurance companies, they did. I didnt have to make any rental car arrangements, they did. My car was fixed and done before the estimated finish time. They made sure that the parts that were getting put on my car were the best and even DETAILED my car. Not just a car wash, a detail job! I was so impressed and did not expect to get my car in the condition it was. My experience at any other body shop was not anywhere near the awesome job that Scott Rooney and his team of people did for me and my car. I especially liked Jenna the super friendly associate that showed so much compassion for me, my car and the situation that I was in. I will forever be grateful for Caliber Collision in Bedford and their team of awesome people!
Nice and friendly environment. Customer service was at it best.
Super professional and down to earth associates. Randy and Jane were awesome, kept me updated on the status. Very fast service. I took my baby here after I broke the driver side mirror. 😬. To my surprise she was restored and looked show room ready. Not only was she repaired but she was detailed inside and out. Stellar service.Thank you!!!
They fixed my hood to perfection! Randy and the production supervisor were very kind. The work was completed as promised. I do recommend them.
Was involved in a hit & run with impact to my right front end bumper of my 2018!VW Passat GT which is in pristine condition. Staff was awesome in arranging everything with my insurance & rental car. Car was repaired in a timely manner. Looks great. They made sure that all computer/electrical/body components were fixed & aligned back to original state. Would highly recommend
They do great work here. Everyone is very nice.
I appreciate the great customer service and professionalism I received every time I used this company!! I highly recommend this business.
Caliber was absolutely fantastic. Highly recommend this place!! The staff was amazing, super friendly and made sure all my needs were met. They handled everything smoothly and overall treated me with the best care. My car looks almost damn near new! The crew had my car fixed within 3 days and it was very well taken care of! They even did a great cleaning on the inside. Wonderful job and will be using them in the future.
Such a professional staff. Scott kept me updated with the progress of vehicle repair along the way.I was so impressed with the inside detail work once I received my vehicle. I was not expecting it to be detailed. Great service. Hope I never have to come to you again. Lol. But I will if I need to.
Professor clean courteous took time to listen to concerns
Worked with Scott Kimmel amazing work!!!
I had been in an accident that messed a lot up on my suv. Caliber Collision was amazing! They worked with my insurance & performed everything necessary and THEN some! Customer service is wonderful here & if they cant help you they will direct you to someone well equipped & walk you through everything. They kept me updated by calling regularly which was really nice. I even had went back because I felt something was still off with my alignment from the accident & they referred me & took care of everything with no hassles at all. I would refer them to anyone & I would definitely go back with any other issues in the future. Trustworthy people seemingly for my first time going to them. Great experience all around! THANK YOU EVERYONE AT CALIBER!
Great experience. I was constantly updated on the progress of the work and the results were far better than I expected. My front bumper looks showroom new. On top of that, my car was detailed when returned to me.
Excellent experience! Jenna and the repair team did a great job on my repairs and kept me informed on the progress the whole time they were working on my car.
Caliber Collision level of professionalism, attention to detail and quality of work is exceptional. I would recommend them for any body and trim repairs.It is not often you find a company that has this level of gold standard customer service.
I had a wonderful experience at Caliber Collision after an accident. They completely took the worry and hassle away and returned my car in pristine condition. Despite the holiday season, my car was ready before it was expected. I returned with a question after the repairs were completed and it was addressed without delay. Professional and courteous throughout. Thank you!
Hit a deer, destroyed my new car, I was sick from it. Caliber Collision rebuilt my new car to new condition, lifetime warranty, perfect fit, like it was never destroyed, magnificent work. Smart talented, professional & courteous. If you have serious car problems & your car is VERY IMPORTANT, you can trust it to be fixed right at Caliber Collision.Thanks for fixing my car!Sincerely, Michael Mearini
We had a great experience at Caliber Collision. They fixed my car very quickly, worked well with our insurance and were very kind. They are following all current COVID recommendations and even cleaned my car. Thank you!
Scott Kimmel handled my car repair with concern, grace and empathy. He was respectful, competent and regularly kept me up to date on the progress of my repair. Id recommend Caliber any time.
Excellent car repair.
Caliber repaired my car after an accident. Very satisfied with their work and their communication with me.
I dealt with Scott k he has was excellent and everyone else that I had a phone encounter with
Caliber Collison did a phenomenal job on my Lexis after severe damage from an accident. The body work was great and the customer service was fantastic. My car looks brand new again. They went above and beyond to accommodate additional requests I had. I plan to use them anytime I need work done in the future. I am also referring friends and family there as well. Great job Caliber Collison!!
The service was easy to use. It started with the first contact and continued through pick up.
Very friendly and professional. They did a great job on my car. Would definitely recommend!
Very professional and good customer service
Very professional stayed in constant contact for each step
I called for an estimate on my 2013 Toyota Avalon Hybrid Limited after being struck in a parking lot. This car is my baby I take the upmost care in her maintenance. I talked to Jenna, who got me in immediately and to my surprise I was in an out in 20 minutes. They addressed my concerns and brought me up to speed on the extent of damages that occurred to my vehicle. Although my car didn’t require repairs I felt I was in great hands while my vehicle was under the care of Caliber Collision. Thanks Jenna. Your helpfulness and knowledge was a breath of fresh air and I appreciate all your help throughout this process
1st of all, and most important, the work they did on my car was A++ Perfect. They communicated with me and updated me on the progress everyday. The women in the office were phenomenal (Im so bad with names) and so kind to this very stressed-out mom who came in alone with a toddler. I hope nobody ever runs in to me again, but if it happens I know exactly where I would take my car. Thank you Calibur Collision!
If you live in north east Ohio. Go here! I’ve been to few other shops within 10 miles that don’t compare
Wonderful customer service!!! a real pleasure to work with, and they kept me updated on the progress of my vehicle all the way through the process!
Sooo, I will first start off by saying I was skeptical when the insurance company assigned me to drop my car off here to be fixed. No I haven’t heard any bad things about the place but I was jus scared because 85% of paint jobs always look like a “paint job”. I went online read reviews, searched BBB then I called and expressed my concerns to Jenna and she was sooooooo pleasant, nice, helpful and FULL of life. She assured me that I had no worries. Went to pick my truck up on 7/21 and I LOVE IT‼️.. You guys REALLY exceeded my expectations! I highly recommend them over ANY other paint shop. Scott was very helpful and nice as well. Not a single complaint from me about my experience. Jenna you’re awesome and your customer service is PERFECT. Thanks to all the guys who played a part in restoring my truck😊😊.
Caliber completed bodywork on our Kia Sedona minivan. Their communication and follow through was top notch, they got right back to us with an estimate both verbally and in detail via email. They did an excellent job communicating with our insurance company and then keeping us up to date on that coordination. Repair was excellent and of the highest quality- you would never know their was body work completed. When we picked up the vehicle it was obvious they had not only washed it but waxed not only the area repaired but the entire vehicle and as an added touch they had cleaned the interior. Impressed with the care they took to insure safety as well with Covid19 precautions. Highly recommend them.
I walked into Caliber Collision today to have something on my car repaired. First I was greeted my a young lady at the front desk who offered me a seat and beverage while filling out a small information sheet, she was very professional (wasn’t expecting this level of professionalism at a collision center). The environment was very warm, inviting and excellent customer service.Jen then came out to greet me and see what repairs I needed. They immediately took my car and did the repairs. It took approximately 20 mins or less, And they did a wonderful job. I really appreciate your work ethic and customer service. Thankyou so much Caliber Collision and staff.
I appreciated the the service Caliber Collison provided from the beginning to the end!!!
Horrible craftsmanship.
Very quick and above and beyond work
Excellent workmanship and customer experience!
Excellent customer service 👏
Do great work
I was in a car accident and I took my car to them they walked me through the process they called and let me know everything that was wrong with my car, and what needs to be done, they were professional in everything that they did, they cleaned the inside and the outside of my car it looked brand new all over again you cant even tell that it was hit thanks Scott Kimble
Top Notch
Excellent place for repairs
Great experience!
Very friendly fast service
Very friendly and accomadating.