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Northeast Auto Gallery
580 Broadway Ave, Bedford, OH 44146, United States
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Northeast Auto Gallery
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Sa
Review №1

Worth the 2.5 hour drive to find the perfect family car! Had a great experience and was in and out quickly!Edited bc even though it was smooth, i have a really hard time giving a good review for $25 of fuel. Things went fine, we are happy with our car, not super excited about our trade in value but just know they oy put $25 of fuel in your new vehicle for a good review

As
Review №2

Mila was epic! In and out including all paperwork while she was also dealing with other customers. She was AMAZING! If you need a car, go to her! She legit put me and kids in a safer car.

gu
Review №3

I had an awful experience. I bought a used car and had it shipped to me (I live out of state). The owner told me he maintains the cars on the lot the same way he maintains his personal vehicle. The car I purchased initially needed over $800 in repairs and the check engine light was on. I paid for these repairs personally. In all fairness, the car was sold to me as is.I purchased a warranty with the vehicle for $2000. When additional problems with the vehicle surfaced (brakes, battery, etc), I learned that the dealer had not activated the warranty. After I complained, the warranty company informed me that they needed to send a 3rd party inspector to inspect the vehicle in order to determine if the repairs were necessary. By this point, the car had been siting with my mechanic for a week. I finally just paid for the additional repairs myself. I had to spend another $1800.I canceled the warranty because the 3rd party inspection and the time delay for the inspection were not worth the hassle for future repairs.Despite the warranty contract stating that I am entitled to all my money, the dealer only refunded $1790. On the receipt, they hand wrote 210 charge for dealer help. This is probably illegal but it is not worth the hassle for me to pursue as I do not live in Ohio.Do not purchase a vehicle from this dealership. If you want to chance it, do your research and take careful notes of anything they tell you about the vehicle. The Attorney Generals Office regulates used car dealers . They may be able to help you out if you run into issues with this dealer. You can make a consumer complaint online.

Al
Review №4

Scam place cars with issues all 5 stars they get when you buy car of them they trade the 5 starts of putting you 25$ gas before you leave

Ni
Review №5

Very friendly and helpful staff. Mila is awesome! The process is was super easy and fast. I left happy and with the car I wanted! I highly recommend this place.

sh
Review №6

I walked in with my mom who was inquiring about purchasing a Cadillac. After she was approved and ready to drive off the lot, a car caught my eye (Audi A6). The staff was very pleasant and professional. The approval was fast and easy and I was able to walk away with the car that I absolutely love an Audi A6. I would rate 10/10 for phenomenal service.

Ka
Review №7

Easy transaction. Clean reliable car. Mila was so helpful and made the process easy!

Do
Review №8

Contacted them about a vehicle, requested information from the information plate, GVWR and tow capacity.Sales person refused to answer the question.3 Emails later requesting information with no answer except the last email to tell me the the vehicle had been sold.Im 3 hours out and a cash buyer who wasnt even gonna haggle on the advertised price.Nice work.

Gt
Review №9

Thank You Guys For Beautiful 2012 Charger R/T

Ma
Review №10

Great customer service, in and out for paperwork. Love my vehicle and have no issues. Would recommend….Five stars

Jo
Review №11

Buying process went ok except the salesman was not very friendly and very arrogant. They said they would fill the tank up if I gave a 5 star google review. Which is what I initially gave. After purchase was complete on the way home with the vehicle only 15 miles down the road the car started having problems, with hazard lights going off and driving becoming difficult. This vehicle was 2 years old with less than 26K miles when we purchased. I called and they told me that sometimes when you purchase a used vehicle they need repairs and I should understand the process of buying a used vehicle. They did eventually cover repair however a week after repair same lights came back on and car occasionally has a vibration, so clearly it wasnt actually fixed.. We later found out that when they received the vehicle on their lot the hazard lights were on for a while. By the time we purchased it the lights were off and they with a clear conscience told me that there was absolutely nothing wrong with the car when I point blank asked. Also took over 6 weeks to receive the title in the mail and that was only after I contacted them 3 times for it so I could get it registered before the temporary tags expired. This has been without a doubt the worst car buying experience of my life!

Da
Review №12

Very unprofessional. Was supposed to open at 1030 but didnt show up until 11am and still had to wait for them to set up.

Da
Review №13

I had an amazing experience shopping for our vehicle today. The sales representatives where amazing and very helpful. We got our vehicle with no issues whatsoever!!Very professional and I highly recommend Northeast auto gallery..

Ch
Review №14

I found a car through their website that I really was interested in. I came in to test drive and it was just what I was looking for. I immediately started the process and was approved in minutes. It was a pleasure working with Mila, she was very professional and knowledgeable about the vehicles. Would recommend this place if you are in search of a quality luxury car.

El
Review №15

My friend bought a car, does not recommend it, I think it is not fair there

Ma
Review №16

The team at NE auto gallery were outstanding to deal with. This was the best car buying experience from start to finish. Take my advice, give them a shot and you won’t be disappointed.

Ma
Review №17

Very friendly and helpful customer service. On this snowy day they pulled the vehicle out of the cold into the showroom to allow my family and I to look. Allowed us to transfer our toddler car seat between test drives so we can find out perfect family ride!Very pleasant experience. Would recommend for sure!

Ni
Review №18

Im from Cincinnati....found my 2014 BMW X5 on cars.com. I worked with Mila and she handled everything seamlessly. I drove up to pickup the car and everything was perfect! Thank you NE Auto Gallery! Highly recommend!

Da
Review №19

The staff is extremely friendly and helpful. Done everything they could to make our purchase as smooth and as easy as possible. Selection of vehicles is beautiful as well.

De
Review №20

Very great and fast service and love the coffee and suckers thanks again for the experience and great Vehicle

ro
Review №21

Met Mila and Leo today. We purchased a 2015 Chevy Surburban hassle free. It was so easy and nice. We would highly recommend to anyone.

Cu
Review №22

Beautiful selection of vehicles, polite and professional staff. The process was hassle free for an out of state buyer and financing was easy.

Te
Review №23

Buying a car from this place was one of the worst mistakes I have ever made. I should have left after meeting the owner. Imagine every cliché and stereotype about used car dealers rolled into one. Stay away.

Ki
Review №24

I had a good experience today at N E auto I walked in and drove off the same day in my new Chrysler 300. I would like to give Mila a shout out for her excellent customer service multitasking skills juggling multiple customers at once. Good job!

Je
Review №25

Just bought a Jeep from here and am very happy with the whole process. Mila was kind enough to answer my hundred questions, and Leo made the whole process very easy.

Mi
Review №26

Mila and Leo were wonderful! We just bought a Chevy Surburban hassle free and was very easy. We would highly recommend them to anyone.

La
Review №27

Mila was great to work with. Professional, very helpful. I didn’t feel pushed to do anything, and listened to our needs.

We
Review №28

I’ve been to another dealership as well and was there for a few hours, here it was super fast and they were so kind. Very informative on the car and what I was buying making sure I knew exactly what I was doing. Would definitely recommend coming here!

DT
Review №29

These guys are very helpful and have a great gallery of cars!!

Ca
Review №30

Very friendly staff and clean atmosphere. I would highly recommend and buy my next vehicle with them!

Du
Review №31

Nice guy, seems honest. These tend to be the best place to go for repairs.

Fa
Review №32

Worts place scam cars have issues auctions cars my friend bought one then it’s start acting same day

AS
Review №33

I have been searching for a car for almost 6 months now and Northeast Auto Gallery finally found the perfect one for me. I bought a BWM X5 and I love it. The service was phenomenal and I felt super comfortable. They were very straight forward but not pushy at all!! So happy I went with these guys. Highly recommended:)

Jo
Review №34

This has been the best experience buying a vehicle. Sale person was very courteous. The loan processing was done very quickly. Would highly recommend neautogallery for anyone looking for a used vehicle.

Vo
Review №35

Good value for price and very good service! They were recommended by a friend. Great fast quality service in a calm environment. Glad to have chosen to buy a car here. I recommend Northeast Auto Gallery.

Ta
Review №36

Top notch cars, sales people are friendly and straight forward. I Love my Mercedes I purchased from here.

Da
Review №37

Never shop there! Had a truck listed, called told them we were on the way salesman said ok. When we got there they raised the price by $1000.00 even though we showed them their own ad price the listed. Very rude people.

Ri
Review №38

Mila was great! My credit score wasn’t the best and she helped me jump through all the hoops to get me approved! Great service!

An
Review №39

Great car and great service. Everything went smoothly. Highly recommend. Leo and the team are awesome.

Ma
Review №40

Checked out a car they had on cars.comCar was nothing as stated in the listing, said zero rust, not true. Said flawless paint, not true. When I mentioned that to the sales associate he said, its a 96. Ok...its a 96 but your add says something different? Along with the engine being rigged together with scotch tape, that aint gonna work. People were nice enough just dont trust em.

Th
Review №41

Professional and polite!I was looking for a pre ownerd vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. It looked brand new being a used car and my customer service rep handled me very well. Mila was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service.Very satisfied with the deal we gotThank you!Shadi

Fr
Review №42

Joe did a great job!

An
Review №43

Mila was amazing at expediting the sale of my new Vehicle I highly recommend her for all of your car buying needs! Northeast Auto Gallery is the one stop shop for luxary vehicles! I came a long way and was satisfied.

Ke
Review №44

Great service. No hassles or pressure to buy.

De
Review №45

This place has luxury cars of all kind friendly sales people

Po
Review №46

Great dealership. Ms. Mila et al were great people to work with. No fuss. No hassle. Great selection of vehicles. I definitely recommend if youre looking for a straight, no chaser type of automobile buying experience.

Fa
Review №47

Awesome service manship, car was immaculately detailed and ran beautifully. The purchase process was quick and professional, no pressure. I would highly recommend and will be returning for future vehicles.

BR
Review №48

I bought a 2013 Yukon XL Denali from this dealership in January 2020, after searching for one for almost 6 months. I got this vehicle for a great price and it was one of the most pleasant car buying experiences Ive ever had. I live in Western PA, north of Pittsburgh and it was quite a drive. unfortunately I was involved in an accident with this vehicle and the insurance company totaled it in October 2020. I had to call this dealership and have them expedite some paperwork so that I could buy another vehicle to replace the Yukon. Mila, who I bought the car from, worked with my wife over the phone to get this taken care of. I couldnt be happier with them for doing their part and helping finish the paperwork for my gap and warranty insurance.I would have gone back to this place in a heartbeat to buy the replacement vehicle for the Yukon, but I was in a time crunch since I was without a car. They had a lot of cars to choose from as I checked their website daily, unfortunately they did not have exactly what I was looking for. My wife and kids will all be looking to this place first in our car buying future. ( As will I )

da
Review №49

Most amazing car buying experience we have ever had. 💯 Recommend.

Sh
Review №50

Thanks for making this such an easy process! Leo was really great and friendly. Easiest vehicle purchase Ive ever made!

ch
Review №51

Purchased a vehicle today, the process was smooth and easy. Mila and the rest of staff were very polite and patient; as I was not really sure what car I wanted to buy...unlike most car lots the staff was never pushy but very helpful.

Ja
Review №52

They really helped me out after totaling my car. I honestly didn’t think I would qualify for another vehicle but they got me in a nice Mercedes Benz with the cheapest car note I’ve ever paid! If your looking for nice affordable cars and low monthly payments I highly recommend!

BI
Review №53

This is the BEST PLACE TO BUY A CAR This is my SECOND one. And, I will buy ANOTHER ONE.

An
Review №54

Excellent Service and great quality vehicles me and my Fiance just purchased our New ltz suburban and we couldnt be happier thank you so much!!!

Ba
Review №55

Car salesman were professional and made my sale simple thanks again!

Sy
Review №56

BUYER BEWARE- We are located several states away and found a car online that we were very serious about purchasing. We didnt want to make the very long drive to come get the car and they offered to have it delivered for an extra fee which we thought was reasonable. However, after speaking with Mila, she also tried to charge us a $300 non-refundable fee for holding the car. We obviously were not going to go forward with such an expensive purchase totally sight unseen, so we hired a mechanic in the area (who we had a great conversation with) to do a pre-purchase inspection of the vehicle. When we called Mila back to let her know about the inspection and she REFUSED to let us do it. She said that they did not work with our mechanic because he is biased against dealers. SO SKETCHY. That simply does not make any sense as he is getting paid the same from us either way. They are obviously not confident in the vehicle that they are trying to sell us and know what the mechanic will find. We will certainly NOT be purchasing a vehicle from them and recommend you do the same. At the end of the day, it is their loss because if they would have let us do the inspection we might have bought the car. I also found it interesting that they have so many positive Google reviews. It turns out that they bribe people into giving reviews in exchange for a $20 gas card. No wonder.

Jo
Review №57

Leo was very helpful with us picking out our car. Everyone was very helpful. Highly recommend this dealer.

Om
Review №58

Great and fast service. Nice sales team. Great prices.

Ka
Review №59

Great service.. great cars!!

An
Review №60

Mila was great!! They are really professional and efficient!! I will definitely be shopping with them again!

ra
Review №61

Great to deal with. no nonsense sales approach, killer inventory and best prices around. Will buy from again.

Ja
Review №62

Paid full price of the car that was over book by over 500$they were going to fill the car with gas as we finished the paperwork got in the car and it still had 1/4 of a tank the same amount when I test drove it.I went back in and said you didnt put gas in it they said yes 25 bucks. I said no way it still has 1/4 tank they said it has a big tank. I said thats crazy and walked out. No business from me again!

Da
Review №63

The staff relates to you like great family members all true

Ch
Review №64

NEO Auto gave me exactly what I was looking for. A luxury vehicle for a great price with low miles. Best of all they are a NO HASSLE agency that won’t flood your phone with calls, texts and emails if you choose to walk away or take time to think about it. Great vehicles and even better service!

Tr
Review №65

This was the best experience I’ve had at a dealer no pressure best price on the vehicle we were looking at would definitely work them again

Ti
Review №66

Very good deal and super easy process! Would definitely recommend.

An
Review №67

I’m truly happy with my purchase. Theses guys are so professional and fast, it was an in and out experience, and very fast financial approval!!!! If your in the market for a new car or used car, please check them out!!!

Ch
Review №68

Awesome service really friendly and helpful staff I highly recommend this dealership my name is Morgan Hailey

Ro
Review №69

Quality used cars. Impeccable customer service. Finance person gets the deal done! I’ve definitely added Northeast Auto Gallery to my contact list!

WA
Review №70

Very bad experience, we bought a car from this deal and in less than 24 hrs we experienced issues with the transmission and we tried to talk the manager he said I’m sorry we are not responsible and even didn’t try to fix the problem. Never use them again and would not refer them to anyone.

Ph
Review №71

Bought a car and i love it and the service was great

An
Review №72

I found my low priced Audi A8 at Northeast Auto Gallery. I spoke with Leo. He was awesome!! My buying experience was excellent! Shop at Northeast Auto Gallery.

Mi
Review №73

Purchased a used Jeep Wrangler and service was great. Jeep was like new clean and well kept up. I was pleased with the service.

Ja
Review №74

Northeast Auto was very friendly and fast service. I would shop for a car here again.

Jo
Review №75

One of the easiest car deals ever made. Quick, efficient and friendly. Couldn’t have asked for a better deal.

Kr
Review №76

The prices for the luxury cars are very impressive for the low mileage on them! The staff was very friendly. This is a nice family owned business. Purchasing a car here was a great experience. For some people, I suppose it can be an anxious experience, but here I felt fine the entire time.

Je
Review №77

The service was great. I would recommend to family end friends.

De
Review №78

Best service, so friendly and fast service. Was a great experience doing service here. Will be back for next vehicle. Thank you!

Ji
Review №79

Great place very comfortable and fast best service I’ve ever had didn’t feel any pressure

Ed
Review №80

Mila was awesome. She needs a raise. Very professional and charming and beautiful. I would buy another vehicle from her any time. Thank you Mila. Edward C.from Pennsylvania

Ma
Review №81

This was a great experience!! Everyone was so nice and helpful. Love my new Infiniti truck!!

Bu
Review №82

Made it very easy to buy a vehicle, left very happy with 2 Mercedes Benz S classes, very helpful staff let us test drive any car with no issues, super straight forward and all cars are in amazing condition.

ro
Review №83

Very helpful fast and easy to work with plus NO PRESSURE! Thank you to the entire staff

Se
Review №84

I had outstanding service at this dealership. The process was very simple and expedient.

Ni
Review №85

Great service! Mila was awesome and very helpful. No one pressured us to do anything and pricing seems fair. Even though it was a bit of a drive for me, I would come back.

Do
Review №86

Great service and very friendly people willing to do anything to help you find the perfect vehicle for you. They know their vehicles. Many options to choose from!

Th
Review №87

Great service, very friendly. They have great prices and gave us a great deal for our trade in! Totally worth the 3 hour drive!

Ah
Review №88

Them tell you otherwise. I purchased a car from this dealership three weeks ago. they car posted as having custom exhaust, every run and looks great, and its Northeast Auto Gallery Certified, not only was the exhaust, not custom, it was missing a whole muffler thats why it was loud and they lied to my face saying its custom exhaust when its not. The start starting having electrical and other problems just a couple of days. They call me to bring the car back two weeks later because financing did not go through, when I went back they did not want to give me my full down payment saying that they need to take $400 off refund for detailing when the contract clearly states otherwise. After I pointed that out on the contract, they tried to change their story, oh no its your monthly payment plus some other cost which bring it to $400 how do I have a monthly payment when I did not get approved for financing. Anyways, I dont anybody else to fall for their scams. I know a couple of people that told me they bought cars from them and they broke down days later.

Hi
Review №89

They were great! Courteous and answered all my questions. The whole buying process was easy. I’m very happy! Thanks!

Br
Review №90

The service at Notheast Auto has been wonderful! I appreciated the attention to detail, the welcoming environment in the showroom, and the willingness to go above and beyond expectations. Having spent a considerable amount of time doing my homework, the terms and prices offered at Northeast Auto are right on par with the competition yet their personal touch separates them from the rest. Thanks again, Northeast Auto!!

Ja
Review №91

Second time financing with them! Great selection of cars with lower mileage and awesome prices! Friendly staff willing to help with all questions and concerns. Will be a returning costumer next time around, too.

Je
Review №92

Beautiful selection of luxury vehicles, no pressure sales experience and very courteous assistance from Mila. Thank you!

Th
Review №93

I could not have had a better experience at Northeast Auto Gallery!!!! Mila, Eric and the whole crew are phenomenal!!!!

da
Review №94

Great cars.. great service. In and out quick.

Be
Review №95

An amazing experience with Northeast Auto Gallery! The Infinity Qx60 was probably the nicest used car I have seen! Beautifully cleaned and detailed Inside and out! We were there 30 minutes - very efficient! Outstanding experience !! Beautiful car! Very happy

Rh
Review №96

The best car experience I’ve ever had. The service was exceptional, easy and quick. I will definitely refer my friends and family. Thank you North East Auto

Gr
Review №97

Very great service, Communication is great. Very quick sell. They have a large inventory of luxury cars . Got me Financed quick .

An
Review №98

Mila was amazing at expediting the sale of my new SUV. I highly recommend her for all of your car buying needs! Northeast Auto Gallery is the one stop shop for luxary vehicles!

Ma
Review №99

I just purchased a 2014 GMC Acadia. It was a pleasure doing business with them

Ta
Review №100

Vehicles are detailed beautifully. I went in with my heart set on a Mercedes GLK but the salesman helped me realize that although it was a gorgeous vehicle it simply wouldn’t work for a family of five. He then showed me a few other vehicles that I never imagined I could love as much. Thank you so much for not only being so honest but helping me find such a great and luxurious vehicle. Thumbs up.

Information
42 Photos
100 Comments
4.8 Rating
  • Address:580 Broadway Ave, Bedford, OH 44146, United States
  • Site:http://neautogallery.com/
  • Phone:+1 440-439-6403
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–7PM
  • Wednesday:10:30AM–7PM
  • Thursday:10:30AM–7PM
  • Friday:10:30AM–6PM
  • Saturday:10:30AM–6PM
  • Sunday:10:30AM–4PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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