They kept my lawnmower for 6 weeks. It was supposed to be one. They never called to tell us why. Final cost was $312. We could have bought a new lawnmower. We had to pay someone five times to cut the lawn.
I always buy my chainsaw supplies here, helpful staff and well stocked. Its a great place!👍
Brought my lawn mower in for repair and tune up. Was told it would be done the following Friday. I had to pay to have cut my lawn 5 TIMES before it was finally ready. Costs exceeded replacement.
Bought a Husqvarna lawn tractor last year from them, along with a mulching kit and blades. They had to order it which was fine, and when it came in they not only installed the mulching kit and blades, they delivered it to my house in Ludlow at no charge. I also wanted to order a snow thrower attachment (along with weights and tire chains) at the same time. When it came in, they picked up and brought the lawn tractor to their store, installed it, and brought it back to my house. No extra charges or fees. I guarantee you wont get this kind of customer service at any big box store. Great service, no high pressure sales approach, helpful, friendly, and knowledgeable. Best decision I made was to go here.
Not enough staff to help more than 1 person in the show room at a time - seemed like the younger sales guys were more willing to educate. Some people might not care, masks are required by customers but sales people have mask on/off as they talk to customers in show room.
Excellent service. Repairs down quick, detailed explanation of work done.
👉🏼WAY TO PRICEY❗💲👉🏼WAY TO EXPENSIVE❗💲👉🏼Especially during Covid-19❗👎🏼
Really like the people there, low key on the sales side allowing you to shop without sales pitches until you need them. I’ve bought a string trimmer and a snowthrower. Really like the string trimmer. Will probably be buying a chainsaw from them in the near future.For anyone considering picking up a Simplicity Signature Pro P1728E, don’t. You will regret it. Very powerful, even with the wettest snow it throws. But there are a lot of buts about this thrower. I can’t recommend it. It’s too expensive to have as many design flaws as it does. Definitively not worth the money.
Knowledgeable people will let you know what you really need.
Knowledgeable staff good repair people girl inventory for parts and they will negotiate then machine Aliso would recommend
They help me repair my snowblower very efficient and courteous service.Very reasonable cost.When it comes time to replace this snowblower I will shop here for new one. They really know power equipment.
Honest answers never steer you the wrong way. Very knowledgeable staff.
Its a great place and they are all helpful
Great company they have everything i need
Not exactly great service. Its the only game in town really.
Very knowledgeable and extremely helpful always.
$27.00 for skid shoes for a snow blower. I want to support local business, but this sends a message to buy on line.
Great, locally owned and accommodating!
I felt like i was bothering the staff there.
Great people and service
Great service
Took the time to research and special order the equipment I needed. Thanks Tom and Job.
GREAT SERVICE!!!!!