Excellent store. Employees are smart, friendly, and go out of their way to help the customers. And when I speak to them, they always know what theyre doing. Couldnt recommend this store enough.
Shopped there for years, especially for specialized screws, nuts & bolts & sometimes specialized packaged tools/equipment. Also has the Frost Top brand of soda pop which I like for its taste & classic mix combinations. Elmwood location is 15min from my house. Theyve added a new wheelchair accessible entry pad at front that looks good.
Employees are always helpful. I like that they have a small engine repair shop on site and cost is reasonable.
They are very helpful and I appreciate them because they were very nice and they made my dad fathers day great
Clean store, helpful staff. In and out.
Great people, excellent service. Thank you Bruce.
Awesome customer service with reasonable pricing
Great experience. Picked up some dish wrapping paper.
In and out they always have what I go there for.
Found the battery i needed thanks to the staff who took the time to help me
I went to the Christmas Tree Lot located in Aces parking lot. Was very happy with my tree purchase and also bought a cemetery arrangement. The guy was very friendly & helpful! (Even when it was a horrible windy, rainy, cold day) Glad I stumbled across this place. Will be driving to Beloit next year to make another tree purchase. ( I did add extras to the greenery arrangement)
Knowledgeable staff helped me get what I needed!
Its a little old and long in the tooth and its not as big and fancy as some of the other hardware stores but it has been here for decades and sometimes it has better deals than Amazon or anywhere else. When you need something hardware-related or maybe homewares dont forget Ace.
Good service.
Great place to get what you need. Workers are super helpful and knowledgeable. Recommended.
Great place to shop
What makes this different from the one downtown is it fix lawnmower and grass trimmer etc. However it has everything you need. Customer service is very good. Prices are high but use coupon and sales to make reasonable and fair. Excellent key making shop. They Repair Screens, windows, and sharpen tools. If you need equipment the have a tool loan area so you can get the job done.
Friendly, helpful, no-pressure employees and plenty of parts and materials for most of my projects.
Always seem to have what Im looking for. Very knowledgeable and welcoming staff.
They always have what I need. Clerks are always knowledgeable, helpful and efficient.
Very helpful staff. Had exactly what I needed.
Why didnt I go to Ace in the first place?! After looking at four different stores, I called and yes they had the special water heater element size that I needed. The manager was so nice and explained everything I needed to do to replace them. Very very helpful! Thanks!!!
One of my favorite stores for home repairs.
I recently purchased 2 gallons of Royal paint in Portland Twilight (gray) and have had a terrible experience. The paint was extremely thin and didn’t cover at all. It contained primer and was painted over a somewhat similar green shade. I expected to cover in one coat. After two coats, I’m still not satisfied and may need to do a third. I finished the job with some Royal paint of the same color left over from another project, and oddly enough it covered in one coat. Did I get a bad batch or did the formula change? Anyway, I will never use Royal paint again.
They were not enforcing the face masking mandate. I felt uncomfortable there, although in the past I have had good service.
Nice clean store, very knowledgeable and helpful personal working there. Almost always have what I need. Also great rental area,blade sharping and all kinds of other help with repairs
The staff are always helpful in finding what you need, even when you are not sure exactly yourself. You can describe what you think it is, and they will most likely find it. Prices are what you expect for the quality of service you receive. Great clearance sales, and free popcorn.
Very helpful staff, willing to go the extra mile to satisfy us customers 😀
These guys are all great! They always have what I need and they are always happy people! Im grateful for everything they have done for me and my company!
Luckily out of the 2 ace stores in town one had it and the people at first called 2nd to see if they did!!!!
Customer service right on found everything needed with not going broke
Great staff and great selection. Place to go if you want actual people to help you
I like that their staff are always friendly and knowledgeable
Good place to shop
😇
Awesome place awesome people. Got the keys that I needed and had been to two other places previously. Both keys worked great.
Theyre lacking the knowledgeable staff they had in the past. Many younger people with no on hand experience. If you dont know what your after good luck.
Easy access helpful staff
Today was great been working on a quick disconnect solution for my sink in the kitchen about a week now. The fellas of ACE by the hospital in beloit helped me like no other...still in the dog house but at least I got a snack thanks again.
Had issues with my chainsaw. Mechanic was very helpful and friendly.
Not very customer focused. Waiting behind employee checking out to check a rental in. Told to go to the customer service counter. No one there. I waited a while and then went back to the original cashier. The manager who was doing something in the aisle was asked to help. Be more customer friendly and helpful and your sales will improve.
Cant remember why I went there but never had a bad experience there.
This is a go to place for any type of home projects. I just visited for pipe fittings and cutting and they did an excellent job. Staff is always willing to help and I prefer this store over Menards or home Depot.
The one on Prairie, hires knowledgeable people.
The people there are very helpful
Grat local store,very helpful...prefer to give my money to these guys,i dont have to spend an hour trying to get help,watching employees scatter like roaches when the lights come on,like johns big box on Milwaukee rd.
Less variety than big-box stores, but easier to get help
ACE has been my go to place for years!
Staff are always very friendly and willing to help find exactly what I am looking for.
Been going for years
Had what I needed at a reasonable price.
Great
Had 4 keys made none work...had 2 made over they don,t work...🤨
Great place nice Stihl dealership have a lot of products
Helpful staff high prices though
I know they have to compete with Menards and everybody else but the price is just seems a little outrageous sometimes other than that theyre great selection and the people are usually very friendly so thats why they have 4 Stars
Glass cut to size, points and putty, 10 minutes. Just down the street.
Has extremely knowledgeable personal. I
Friendly staff
Rude employees talking under their breath about you as youre leaving the store
Look this place is a little more expensive compared to menards but you dont have to walk a mile to get something and here the staff is well informed and knowledgeable its worth paying 10% higher prices for that alone.
Knowledgeable staff
Carry alot of items,,kinda pricey, but convenient
Convenient and mostly have what I need
Friendly staff,had the parts and tools my friend needed
Very nice hardware store!
Well stocked, helpful staff
Found exactly what we were looking for and everything was on sale
Always have what I need
I got all of my questions answered. Ace is the place.
Never asked if I needed help as 3 employees stood visiting without any acknowledgement.
I needed some extra keys. They fit perfecly.
For anything you want thats close to ya you can count on Harris ace Hardware
Helpful staff
Love the help and gide
No one ask you if you need help
Always very helpful and friendly
My new place to get hardware!!!
My go to hardware store!
Always help full
Helpful workers
Always helpful!
Its ok but expensive
Staff was very helpful
Great helpful staff
They have expensive things.
Clean
Good buys
They usually have everything I need
Very friendly, but sometimes a bit slow.
Ace( IS ) the place!!
Helpful employees
Great service
Crystal is the best at Ace
Close for shopping
Kind staff
Terrific
Pricey
Costly
I was referred to this hardware store that they had the best steel repair technicians available. I started walking towards their service center and 2 guys immediately took my leaf blowrs and I was in-and-out of there within 20 minutes with 2 new repaired leaf blowers before I knew it! amazing service great guys!