This is a well-managed store. Amazing how the staff comes together each day to deal with customers of all kinds... tackling problems of all types. Im a vendor at three different stores and four days per week, a lead generator for a heating and cooling company. From our kiosks, I have observed much in my first month interacting with the Costco clientele... management and staff doing their utmost best to be sure each member leaves with carts full and smiles on their faces... definitely a place for shopping times with the fam.
Costco always have something new. Shelves are fully stocked.Good variety of soup and salad.All fresh food is excellent
Its Costco, you wait in line and then you wait in the gas line, so its a stock up and be prepared place not a fast in and out, the pharmacy is fast, the cafe is great for what it is. I never seem to get out with what I came for its always 2x as much, its what they depend on! The only place that takes more time is IKEA
Gotta give the homeboy Costco a 5 star, this the only store you need to be going to.
Im canceling my membership! How do they not accept credit cards. It was embarrassing to have to walk out without my groceries. Costco makes to much money to not pay a credit fee. 😒
Well what can say of Costco greatest savings in food if you have big family or food business other wise is expensive for small family like 3 or five person ! But you can still save in personals care products!! Highly recommend
Always a great experience. Except for college park drivers
The gas price here is significantly lower than nearby places. The line is long but moves quickly. It is always fun to shop at Costco with their low prices and incredible satisfaction policy.
Good store, but over-crowded most of the time.
I love coming here my favorite location
Im sick and tired of them trying to force masks on their customers. I actually dont remember signing anything, when I signed up to be a member there and paid my dues to shop there, about agreeing to restrict my own breathing while on the premises. Im not getting a shot either and if you try to push that through I wont be renewing my membership ever again!! Ive been a member for the last 15 years or so.
Great, if you have a big family.
I made an appointment two weeks early for a tire rotation, balance, and inflation. These services are free if you purchase tires at Costco. My appointment was the earliest time which was 9 AM. I normally rotate my tires when they reach 5000 miles as indicated by my odometer that I reset every time once I have the service done. A customer service person told me one hour after my appointment time that he will not work on my car because its too early to rotate them. He also informed me to look into my manual for the recommended rotation. I informed him with tangible evidence from the manual it says to perform rotations every 5000 miles. He still insisted I was wrong and demonstrated more incompetence as he performed math incorrectly. He said Im 4000 miles and not 5000. To my knowledge, 4900 is closer to 50000 than 4000. I understand if I requested to have it done at 100 miles but this is not the case. He demonstrated extremely poor customer service with his illogical excuses and he wanted my time. I urge Costco to train their workers better and advise customers to go to another Costco tire center. I am a clicnian and if I made my patients wait one hour and end up saying sorry I cant help you, they will be furious.
Definitely a very crowded store, so Id recommend going at times like mid-day on Tuesday, Wednesday, or Thursday to avoid lines.That being said the staff are fantastic (they helped me get a new membership card when I lost mine in less than ten minutes), the prices are great as well as the bulk sale of items, and they have pretty good in house made food as well. 5/5
It has everything a Costco should have. The only problem with this warehouse is that its built on such a small acreage...the parking lot is seemingly always packed, as well as the gas pump line is consistently long...unless you go early a.m.Im glad this warehouse is here & maybe thats all the land they could procure from the county/city.
Accompanied a senior neighbor to assist with pumping gas. Although a strong flow of vehicles arrived simultaneously, the lines moved quite swiftly. No longer accustomed to pumping gas, in a heartbeat, a Costco Attendant helped. Smooth👌
I think High School is very good quality food is very nice to shop there and the courtesy is great love it
They handle rushes poorly.It’s 430pm on a Saturday and they have one single cashier working the cafeteria, fulfilling the preordered food and taking orders. Two people making pizzas but not serving people. I ordered at the kiosk ten min ago and asked one of the people bringing whole pizzas out and they refused to get me my slice, telling me the person working the register during this rush was also responsible for my order fulfillment. The entire time, there was already my pizza ready so I then received it cold ten min later after begging for it.All that, just so Costco could save a little fifteen or so bucks by sending someone home an hour early.
Yesterday was the first time I was at this Costco location. It was very crowded but I liked the fact that there are now 6 self check out machines. I wish the machines didnt make you put each item on the scale and empty your cart. Seems like the process could be faster if they setup their machines similar to Sams or Walmart or offered self checkout through the app. When I needed so assistance finding an item the associates were friendly and either pointed me in the right direction or looked up in the computer if any other local stores had what I was looking for. I only took off one star because I hope they improve the self checkout machines.
Always out of Costco water. Dont know if the demand is too much. Well apart from that, its usually easy to check out and I usually find what I want. Great customer service too by the way
As usual it has everything that you want, they have great variety of products from tires to food
I have tried to buy everything I can from Costco. The quality of products is the best, pricing offers more value, the customer service is great. I buy jewelry, washing machine, groceries, plants, computers, etc because of the great value. Also the warranties are longer on the products. Take my advise get a Costco card and enjoy shopping!!!
Gas lines are too long. They need a better operations system for the gas lines. Although custom customer service was great they pumped my gas for me I did not have to get out of the truck it was very accommodative for handicap.
Crowded at times but great deal s and excellent service!
The warehouse is clean for a spacious. Overall is a good place how ever very limited number of checkouts awkward to get in and out of the building parking lot is laid out at an angle for the entrance and making turns into the parking area are difficult its definitely got issues when it comes to parking. still one of the nicer Costcos around just be aware if its busy it could be very slow getting checked out
Great place to shop, friendly staff prices
My go to for Laurel. Lines are long but they do move down & out fast so I have no worries.
Great place to shop, beem a member for over 30 years
I always love shoping at castco which my sister doesnt.
Great prices. Quantities overblown. Disappointed that they have discontinued their photo shop and no longer sell cigarettes, which I didnt buy for myself but formerly did for an addicted relative who cannot easily afford them when bought elsewhere. Wish this location had a gas station. Efficient checkers. Not quite a one-stop chop, I usually have to go elsewhere to get everything I have on my grocery list.
Im glad that Self-Service was implemented...made my visit shorter and faster
This particular location loses a star for being perpetually very crowded. That said, Costco is amazing and this store is no exception. From the famous rotisserie chicken to paper towels to childrens toys to the excellent smoked salmon, this place has got it all at better prices than youll find anywhere else. I shop here regularly and I wont be stopping any time soon.
Gas price was good, but the line was long comparing with other gas stations.
They have absolutely EVERYTHING that I need!
Great buys and wonderful customer service.
Always helpful. Management is always there making sure everything is running smooth.
The tire dept very helpful. Mike & Liam. Great customer service.
Our favorite Costco location. Lots of stuff at slightly more affordable prices.
Sundays at Costco means heavy volume in terms of people. If you get there before noon, you can still get in and out in a reasonable amount of time. Someone was by the shopping carts at the entrance spraying the handles with disinfectant. The lines moved well today.
I was introduced to Costco and I have been enjoying their products since
There vision center is horrible. I have BCBS Vision insurance. The person on the counter told me that for the glasses we don’t accept insurance. I paid up $150 from my pocket. After one year I found the person at the vision center was lying and they accept BCBS insurance. It seemed to me he was not in a mood to work.
Good store to go shopping food etc.
It’s a very clean and big Costco as expected. Good customer service and the food is great
Still trying to figure out how to check when they stop selling items I regularly purchase. Customer service reps are always pleasant even under fire.
It is not the store it is used to be 20-30 years ago.Today it is a one big mess. If you ask for help one of those employees with Costcos ID, some of them would not know much, some would not understand you, and some would just simply ignore you. Back in the day it was the best store around.
Large selection of items for a cheap price. Workers are nice and help if you need.
Always full store, it is very clean store, staff is nice at times.
Enjoy shopping at Costco. Always clean and tidy. Patrons observing social protocols.
I’d like to give zero stars due to the behavior that Elizabeth had towards customers. It’s understandable if an order placed after yours is given to the customer if they ordered less than you however this was not the case. Our order was completely ignored and when given the receipt she would not pay it any attention. She behaved nastily towards another customer too who had a question and was completely ignored.
Literally just left about 2 hours ago n I found a used bandage 🩹 n my corn on the cob🤬🤬🤬🤬…and covid is still in effect I will nvr go back here
Nice place to shop for groceries but the lines are very long....😳😟
Its a very good grocery store
Boy, oh, boy, do I love Costco! Great values on generally good quality stuff. This store is reasonably well-run, the only real thing that makes it stand out it that its really crowded compared to other locations Ive been to. They manage the lines well, so you never wait to long, but the crowding is unpleasant; as it is, I only go on weekday mornings, and I still find myself wishing there was an even less busy time to go.
It was good. I got a lot of things in there
New tires at the tire center. On time appointment. Good service.
I have for many years appreciated and enjoyed the gasoline service area & prices. Recently the gas hose nozzles were updated to the detriment of the service there. No matter what day OR time of day I go it seems the line is LONG & SLOW. Patrons are now particular about which line they select because the hoses must be held in place during the fueling if I pull the hose opposite side of the car. VERY INCONVENIENT!!
Good shopping. Got all I wanted.
At Costco you can be sure to fulfill your home grocery needs. Its a one stop shop for all of your basic needs and more!
Shockingly empty. Easy parking, clear aisles and short lines. I was in and out in 15 min. Loved it!
Always crowded, but great prices
I went through the self checkout and the employees there treated me as if I was stealing something. They stood right there Watchung to see if you scanned everything which is fine but standing that close especially in a pandemic is weird. I thought that was the job of the person at the door who checks your receipt. This is my last time going their. This was the Beltsville location.
I like Costco in general. This particular Costco needs work, in my opinion. The selections are limited. It was difficult for me to find someone who was aware of the availability of certain stock items. I am not sure if this is one of the smaller warehouses or what. For me it would always be my last choice in shopping.
Its a costco! pretty much what youd expect, but i havent been to all that many other costcos (maybe 5 others) to compare. great for cheese/cream/sour cream/cream cheese and other dairy that is usually hard to get in larger amounts, great for rice/beans/flour, also good for household things like batteries, laundry detergent, and so on. and always best place for gas!!
Sufficient vegan options. Even better with the recent addition of the Kirkland Oat beverage, which is a good cow milk replacement.
Stopped in to get some nitrogen in my tire the service worker was very great and speedy. They were busy he actually stopped his job to quickly put the nitrogen in my tires during a rush.
I didnt know they changed THEIR hours on Saturday. They close at 6pm NOW😭😳🤦🏾
Nice store. Well organized. Quick service. I have been shopping here for 15 years. It has a gas station and tyre center professional mechanics.
Very pleasant shopping experience. Not as crowded as I expected on a late Saturday afternoon around 4:00 p.m.
They have nothing there.I like bjs better
Workers at the food court are always mad. Some are very rude, that’s not nice.
Very nice and clean, And great customer service 👍
Stopped by Costco in Beltsville, MD to order a new pair of glasses. Great selection of frames and a fair price for progressive lenses. Five day turnaround... pick up the new pair tomorrow. 😎
This always organized and has everything. Even during these strange times . Plenty of parking . When you know its gonna be busy come early. Weekdays on Monday and Wednesday the best time .
Large selection, but you have to need large quantities. Great price on liquor.
Pharmacist @ Pharmacy went the extra mile to get my K-9s prescription filled. Love her customer service and attention to detail (Indian ethnicity). Thanks 😊
The staff was amazing. Even though they have every reason not to be.
They did not have my product; Tart Cherry juice therefore I wasted my precious time to get there for nothing.. I might be lucky next time.
Slightly smaller and busier Costco but still worth visiting.
Costco Fuel seemed to hold prices at normal levels even though it was a holiday weekend! Really appreciate that.
Everything is well priced, food there that is being served is delicious and the line moves fast. Carts were sanitized after usage and I could tell they sanitized them before we had use them. Very efficient service. I asked one woman who was doing a card sales kiosk for directions and she got me to where there latex gloves were! Usually when you ask someone from a department they dont work at, they shun you, but instead I was treated royally with specific instructions. Im all stocked up for winter
I shop here a lot, normally during non peak hours (to avoid lines). Im usually able to get everything I need and the customer service is good. I like this Costco and would recommend it if you live in the vicinity.
I strongly despise Costco, but thats just me. They can be useful if you do yo our homework and are patient enough to wait for a truly good deal. I dislike their policies and in general, their customer service. You think youre getting a good deal, but really you are not. I use them discreetly.
Well its always good to shop here .. Today the lines was wrapped around the building but the line did move quickly..they were letting in up to a 100 people at a time.. While inside if u are returning something the line wasnt long its just 1 person seem like they was returning a cart full which was a long time
Costco has good prices and great customer service
It was busy. But people were nice. But they were so busy that they do really watch out for people who are so slow. They can’t more as fast as they can. But it was still nice.🙂
Some items that are known to only be at Costco were not available at this location
Great price and great place to eat. I love their pizza!
It’s very good place
Amazing store. The best location Ive shopped at. Super organized and the staff is so helpful and friendly 😀.
Wish they have my route foot like peanut butter jelly sandwich already made have poptars other then that its decent
Great Store!...