I wouldn’t take my car any place else for a repair. I appreciate that they are very professional, knowledgeable, do my repairs in a timely fashion, fair with the price and never make me feel that I have too many questions. WHAT ELSE COULD YOU WANT!!

The service department is great! I gladly take my truck and my wifes vehicle there for service over anywhere else. But the sales department is horrible. Its a shame because I would like to buy local but I will not buy from them. Ill always take our vehicles there for service though.

They were extremely helpful after I lost my husband. I feel they gave me a fair trade in on the truck, so I traded mine at the same time. Now I don’t have to try to sell the truck on my own, and I have a brand new Ford Edge Titanium. Thank you Bob Lowth,and Todd Moudry.

Collision dept. Did an excellent job getting the hail damage estimate done in a reasonable time

Ive had my truck in for service and a couple of repairs here. So far I have been pretty pleased. I certainly miss the days when dealerships had loaner vehicles for customers, but gone are those days. It is a little inconvenient for me to get there, but my vehicle has always been serviced by a Ford dealer so I like that they have all of my service records. The people I have encountered here have all been very friendly and helpful. I will be happy to keep bringing my vehicle here for service.

Great service from the service dept. Always super helpful and friendly!

Great customer service with very experienced personnel.

Great customer service and friendly atmosphere.

Called day before to get a service done on my truck. Was told I can come in day after to get my service done. I showed up and had a large fifth wheel hooked to my F450. They allowed me to detach in the rear of the lot and wait until my truck was done. They performed the service and some additional request I asked about. Mike was on point with calls while the service was being provided. Thanks guys.

Super unhelpful, appointment was a complete waste of time. Service department basically told us to figure it out ourselves so I’m not sure exactly what they get paid for. Wouldn’t tell us what part we needed and wouldn’t give us an estimate on cost. Told us they didn’t “feel like” helping us find what we needed. Don’t waste your money here, you can find better service pretty much anywhere else.*Edit- now in the replies they have lied about recommending us to go to an RV shop. This was never recommended. They simply could have said “we are not comfortable working on this type of vehicle” and sent us on our way. But that is not what happened. Otherwise I wouldn’t be here writing this review. Don’t let them scam you, or gaslight you about the situation. Stay away :)

I had some body work done on my 2012 Toyota pickup. Star was awesome to work with. The repairs were completed on time and for the amount estimated. I was totally blown away by how clean my truck came back. It hasnt been that good since I bought it new. I highly recommend the Body Shop at Bob Lowth Ford!

Bob Lowth Ford’s Sales, Service, and Auto Body Shop have taken very good care of my friends and family for many years. Then when I leased my first new truck they treated me the same with amazing attention to detail and making me feel very comfortable and knowledgeable along the way! Can’t wait to work with them for the years to come!

I was shopping for a truck and stopped at Bob Lowth Ford to see what they had for used inventory. I made contact with Gerry Reese. I explained to him what I wanted to find and he provided an option immediately. For my case, the monthly payment would have been higher than I wanted to spend. I came back the next day and noticed the truck I ended up purchasing. I took a test drive with Gerry, and truly liked the options that the 2011 Silverado is equipped with. Gerry assisted and was very helpful and honest through every step of the process and I was very pleased to have made this purchase at Bob Lowth Ford. I had an issue with the truck, there was some corrosion in the fuse panel under the hood. This resulted in the battery draining over night. I contacted Gerry and let him know of the issue, he immediately said he would get the truck in to the service department ASAP. Within a business day, my truck had been taken in to the shop and repaired. I have had no issues with the truck since and it has been a great vehicle. I’m very happy with how I was treated as a customer, the lengths the dealership took to ensure I was satisfied with the purchase, and I will return in the future when I’m ready to purchase another vehicle. The other staff at the dealership from the finance manager, business manager, service manager, and office staff were all very courteous, respectful, and a pleasure to do business with and ensured that everything was straight forward in the process. I give Bob Lowth Ford 5 stars, but only because I don’t have the option of giving them 10 stars.

Taken care of timely, professionally and the young man that did my work courteous and perfect gentleman..thank you

They worked hard with our difficult situation and got us approved for what we wanted. For once we felt we didnt have to settle. Thank you to Joel and Darren for your help. We will be back again after we pay off the truck.

My experience at Bob Lowth Ford and in particular both Todd and Drew, was outstanding. They made buying a vehicle a very pleasant experience vs what could be stressful. They gave me a better than fair deal on my trade and proposed all the Ford and Bob Lowth offers within in, what seemed like just minutes, and truly wanted me as a customer for life and not just another sale. Thank you for all your sincere help in buying my Ford Escape which I absolutely love.

Very good customer service all the way through, as soon as I told Jeff what I was looking for he immediately had a vehicle in mind and was very patient through all of my questions.

Had several recalls, nothing big, but they were able to take care of all in one visit. Very pleased with there service.Martin

My pickup was dropped off November 26th. I was told that it could possibly be fixed the 27th. I always expect busy work bays in a dealership like this, so time is always needed. I called them November 30th and they said they had a few bays open to work on it and that they would call me by the end of the day to let me know. No call by the end of the day. December 3rd I called and asked again and they said they would be several days out. I retrieved my pickup and hauled it 2 hours back home and fixed it myself.

I scheduled an oil change and brake pad replacement. It turned out I needed more work done and it was still completed in the same day. I appreciated the same day service..

Very friendly staff and always ready to help out. I will be going back there again for service on my truck again.

Dude that helped me literally told me I didnt know what I was talking about, even though Id done my research and my normal mechanic had sent me to get this specific work done there because hed figured out it was cheaper for me to do at the dealership. They quoted me about $500 more than they quoted my mechanic with the exact same information. I took my car to Walker ford instead, they actually listened to me, agreed about what the problem was, fixed it, and now my car works perfect again. So despite buying my car from Bob Lowth, I will definitely never go back there again.

I went into Bob Lowth Ford, and everyone was so helpful, and so kind! They went above and beyond to help me get everything together and to send me off in my new car

We buy our vehicles from them and get them serviced there. All experiences with Bob Lowth Ford have been excellent. Been doing business with them for generations and dont see any end to that in sight. I direct friends and family their anytime someone is searching for a vehicle.

When I bought my Escape new in July2017, the climate control was not working. It was the AC. The blower did not work. The AC was on but there was no cool air coming through the vents. I addressed this problem with the service department. They looked into it and said they could not find the problem. So throughout the summer the blower would come on occasionally. I addressed the problem again in the summer of 2018. The service department did nothing. The blower would work when it wanted to, even I had it on high. So now this is my third summer. I did not address this problem with the service department, yet. The AC is on, but the blower is not working, still. I feel the mechanic did not really check and find the problem back in 2017. If they found the problem perhaps the warranty would have covered the cost.

Payed a lot of money year and a half ago for rotors and the brakes wore down so I started doing it myself and I find that the T40 rotor bolts arent even on my rotor. They should have been replaced at Ford, since they did the job last.

Very happy with my purchase from Bob Lowth Ford! This was my first time purchasing my own vehicle (and Im 42, lol)! I will for sure be going back to them again!

Love the staff and the sales people. Very friendly and welcoming. Not at all intimidating.Would recommend, and have, to my friends and colleagues.

They accomidated my schedule and finished work on my car while I waited.

I was in on Monday 9/11/2017 to Bob Lowth Ford and I have to tell everyone how great my experience was with buying my new 2017 Ford F-150 Super crew. Salesman Derek was awesome to deal with and he knew exactly what kind of truck I needed to fit my needs. He listened to what I wanted and what I didnt want on my truck. Finance manager Darrin was also great to deal with as well. They had me in and out quick so I could start enjoying my new truck. I would totally recommend Bob Lowth. Thank you very much guys!

I contacted Derek to let him know what I was looking for and what I wanted my budget and payments to be. He found a 2016 Ford Explorer that was exactly what I was looking for and was right in my budget! He was awesome to work with! I highly recommend using him for all of your vehicle purchases! Im so very impressed with my new Explorer. Ive never driven a Ford before as Ive always been a die hard Chevy fan. But this buying experience at Bob Lowth Ford has converted a loyal Chevy patron into a proud Ford owner. Thanks so much!

Always get what Im looking for in short order! Very friendly, efficient staff! You wont be disappointed.

We purchased our 2013 F150 V8 4 door 6.5 box at Bob Lowth Ford from salesman Jeff Palmer in July 2015. We love our pickup, it rides smoothly, comfortable to sit in, averages 18 - 20 mpg, has been used to carry lots of building materials. It runs beautifully, outside of basic maintenance like oil changes and new tires we have had no issues with it. We would recommend Bob Lowth Ford, salesman Jeff Palmer, and Fords F150.

As I always expect and receive excellent service. Everyone is very helpful and they get the job done when they say they will. Good place to do business!

Very helpful. They explained everything to me, gave me options, amd even showed me what was wrong. A bit spendy but worth it.

Just like every time I have had my car serviced at Bob Lowth Ford it has been Exceptional! The service department and sale department are so personable and make you feel right at home! They are timely, explain every detail, and are always there to go above and beyond... I even recommended my good friend to purchase her new vehicle from them not only because of how much I love my Ford Focus but because I have never felt so appreciated for bringing my business to their dealership. I will be continuing to do all of my business with this dealership... If I could give an extra star for customer service I would!!!!!!

The service I received from the folks at Bob Lowth was pretty awesome!! Very friendly staff, and eager to help!! Two things I did NOT like were 1) we had to go inside the office for a salesperson to come out. I personally feel that if you want my business bad enough, youll come to me, the paying customer. Even if it is just to say youre currently busy, be with you as soon as possible. 2) The salesman I worked with was very friendly and showed he knew his job well, but he wasnt knowledgeable on the vehicle of interest. That was almost a no go for me. You should know about the item your trying to sell. But he was honest and upfront about not knowing! I also appreciated the fact that when I told him I wasnt going easy when test driving the vehicle, he said Go ahead. Do what you need to do! Thank you guys for helping me get into a vehicle I am absolutely LOVING!!!

Great service and efficient buying process

I had to have my truck towed in for service because it died on the road. Turns out it was only a minor inexpensive part needed to make it run again. I couldn’t believe I got it back, running great, for only around $80. What an honest shop! I fully recommend their service department!

Best place I have gotten to work with for a long time!! They are willing to go the distance, the extra mile to get what you want& also you can afford!!Also stand behind their vechiles they sell!! They made me realize their is great people out there. Thank you to each& everyone of you guys that have worked with me& not against me& been so honest! I think you all know who you are!! I would recommend these great people& place to everyone!! 👍🏻

The service that I received on my 2004 Ford Explore was excellent. The service crew handled all the work in a timely fashion and gave me a ride to and from my home to the shop. One of the reasons that I am still driving a twelve year old vehicle is the good service work from Bob Lowth Ford that I have received over those years. They know my vehicle well and do a great job of keeping me going down on the road.Larry Young

I haven’t had good luck with these guys getting good parts or service. I brought in an F350 a couple years ago to have them perform a leak down test to check for a head gasket leak. The engine bay was completely spotless and the guy who owned it before me washed and wiped it down once a week.They blew out a coolant hose line and said “Were not sure if it has one or not.” Charged me $200 and didn’t clean up the 2 gallons of coolant that had SOAKED the engine bay.When it comes to ordering parts it’s the same story, you give them the vin, list the exact part you need and either they have it for basically meth smoking prices, or they get you the wrong part, or they just flat out say, “Don’t know if we have it. Our computers don’t work that way.”.

Last fall I had bob lowth ford replace a water pump in my 2013 150 which I bought new at bob lowth ford. Water pump worked fine but about a month later I had to ad coolant. They said if it goes down again bring it inSo weeks ago brought if in the replaced the lower radiator hose and reset engine light then charged me 400 dollars for working on it for about an hour. Turns out ford procedure when changing a water pump is to also change lower radiator hose. Not happy being overcharged for a problem the created.

Great experience! They told me the first time I called if they didnt have a truck in a color I like with every option I wanted, in-stock that theyd find one for me. They sure did! Very happy customer. Drew Jensen was easy to work with and did a awesome job getting me a good price for my trade.

Service was quick and reliable.

This is a terrific dealership. In my experience, they go way out of their way to take care of their customers professionally. From the dealer principal, sales personnel and parts & service, Bob Lowth Fords focus is on taking good care of their customers with fair pricing, fast expert service and always a follow-up to make sure youre satisfied. Not only am I very happy with my Ford F-150 I purchased at Bob Lowth Ford, but I am also extremely satisfied and impressed with how well Ive been treated as a Bob Lowth Ford Customer!

Such good service!!

We love our new vehicle. However we had to wait three weeks for the second set of keys. Liked Derrick as a salesman, he knew how to relate to Russ my husband. Will look at Bob Lowth for a truck when time comes.

Bob Lowth Ford Service Department are top notch! Prompt and courteous service as well as highly professional and very thorough in their work.

Our sale women Marinda was amazing to work with. She made the process getting so smoothly and easy. We love our new truck!

I started coming here when I started college in Bemidji. These guys are amazing for service. They always work with me and make sure they do repairs for the best price possible. They communicate so well with the customer and are always super fast with service. I cant say enough nice things about them. I reccomend them to all my friends.

This was the most enjoyable car buying experience I have ever had. The folks we dealt with were friendly, funny and FAIR! Will definitely return the next time Im in the market for a car.

I went in for a vehicle recall notice in which they fix my vehicle in accordance with safety standards and they gave me a nice place to sit down and relax and drink some coffee and catch up on local news in the waiting area. The service actually went faster than I expected however I didnt exactly know where to go when it was time to pick up my vehicle which was adjacent to the waiting area I went to the service desk period so just a thought later if you drop off your vehicle I will tell you you have to pick it up someplace else probably opposite side of the building from where you dropped it off.

The staff at Bob Lowth are great!! Gerry and Jeff in sales super nice guys. Service and parts Know their stuff, Adam, in service department has always been very helpful for the past ten years with three vehicles all were purchased there. very pleased with the service.

The service department are very good and Kevin is awesome he knows what he is doing

Great service from start to finish! The Sales staff was top notch with No pressure, No hassle. Jerry wanted to find me that car that was right for me!! Thanks to all the staff at Bob Lowth Ford. There is no doubt that I will be coming back!!

Great service

The body shop did a great job at a very reasonable price. The people I met were friendly, helpful, and knew what they were doing. I would bring my car there again.

I enjoy taking my vehicle to Bob Lowth Ford, they are always friendly and upbeat and very efficient. I wait for my vehicle and it is always done quickly and accurately...quality, price and people are all wonderful!

I have now purchased 8 vehicles from here. I love the customer service and excellent vehicles! I recommend Todd and the whole crew!

After experiencing an unexpected emergency on Red Lake, Star Whelan, body shop manager, coordinated the whole process of getting my vehicle to the dealership, instructing me on contacting my insurance company and arranging the rental car necessary for my return to the Twin Cities.She made this whole experience painless.This was exceptional service !

Nice sitting area. They kept me informed about what they were doing.

Derek Wangberg helped us purchase our Ford Edge from Bob Lowth, and we love it! He made purchasing a vehicle easy. He listened to our needs, wants, concerns, and found a vehicle that we fell in love with. He didnt just make the sale though. He also went above and beyond and took time after the sale to give me tutorial to make sure I understand all the technology/features that come with the Edge Titanium!! Thank you Derek and Bob Lowth Ford!

All the guys at Bob Lowth Ford are the best, service guys always go way beyond to take care of me.I would give them a 5 point rating and more.

Friendly, helpful, great produce in my Ranger( lots of looks form other pick up truck owners)Will recommend to my friendsJim

I have been doing business with Bob Lowth Ford for many years. They gave me the deal I could not refuse on my first new F150 and I am in my second new F150. I am very satisfied with the trucks, they are great vehicles for here in northern Minnesota. The service dept is great and know me by name even when all I come in for is oil changes and regular servicing. It is a home town dealership and I feel like a valued costermers and not a bank account pushed through the machine. I feel Gerry really worked to find the truck I wanted to meet my needs. I am a satisfied costermer and do recommend the F150 and Bob Lowth Ford.

The service was fine, it was the events that led up to the service that Im concerned with. When I purchased the car at the dealership a month ago I noticed the battery had severe corrosion. I was assured the battery would be replaced and the issue would be looked into. I looked under the hood three weeks later and the corrosion was back. The entire wiring harness at the battery was completely corroded. Am wondering how it could be possible not to notice such corrosion if in fact the battery was replaced. When I brought it in the service was excellent. I had a ride home and back to the dealer and the service desk staff was accomodating. I just believe the whole issue could have been avoided when I bought the vehicle and the issue was addressed then instead of rushing a sale out the door.

When a company practices deceit, one star Max. I got a new battery and ordered The Works which includes oil change, tire rotation, and multipoint inspection. Upon completion they did not rotate my tires and claimed it didnt need to be done because of tread depth. These are new tires with over 5000 miles wear on them and this is why I ordered the rotation. I asked them why they did not perform the work I ordered. Again, claimed it didnt need it. They claimed they didnt charge me for it. Price only reduced $3. They said they can do it, but the lug nuts might break and I run the risk of having to pay for lug nuts.😫🤔. Really? In addition, I was quoted $40 for battery replacement and they charged me $50. You decide.

2018 Ford Explorer was fully serviced and driven from Bemidji, MN, to Denver, CO, during the 2019 4th of July week. The vehicle performed great throughout the trip, however, the Satellite Antenna problem returned.I was told during at the last service call that the Explorers Satellite Antenna had to be ordered but that the Radio was worked on and working properly at the time of the service. It failed on the tripDuring the 4th of July Holiday trip, the Radio Selection SiriusXM continuously failed and was most of the time not available. If this Fee Based service cannot be provided as continuous, as it was for the first two years, it will not be worth the monthly fee and will be cancelled.I will be making a Radio Service appointment soon to set up the Antenna replacement to return the radio to full usefulness.Also, radio service is needed to return the Explorers GPS function. When I went to set up the NAVIGATION GPS function, it was no longer displayed and therefore Not Available for GPS Setup. Without the setting no GPS function can be returned to the vehicle. The NAVIGATION Set Up was used to set up the GPS Function in the past.Thanks,Roger Reese

We have bought several cars from Bob Lowth and they have always taken good care of us. What little service are cars have needed they have always been right there too.

Zero stars would be more accurate. The hot head short little punk service advisor had a tantrum today (2-23-18). He swore at me, screamed at me, then drove my 17F150 out of the mechanics bay. I was there with it for warranty repairs. He angrily barked at me questioning me about a survey I previously filled out for Ford. He said, “ we get really pissed off when we get a negative review, take it somewhere else to get fixed”!! Totally unprofessional, inappropriate, and absolutely unacceptable. Lucky for that little boy that the customers can control themselves better than he. His tantrum was not only intimidating but very aggressive. So, if you want a good laugh and see a punk try to start a fight at the service desk with a customer, just fill out a survey or review that rates there service any less than stellar. Absolutely never going there again, someone else can go to jail for putting the punk in his place. Totally unbelievable experience.

Thanks for taking good care of my F150 for me.....much appreciated !!Jeff Palmer

The team was quick, courteous, and effective taking good care of my both car and me.

Great service

Very knowledgeable service staff, always willing to do multiple service jobs on single visit. Very helpful and keep you up-to-date on maintenance.

The boys here take care of me. You dont know how good u have it till u go some where else

I usually do my own auto mechanic repairs. The misfire issue my Ford e350 was having was beyond my diagnostic skills though.I made an appointment, accidentally showed up early, and they were able to fit me in sooner! On top of that, they diagnosed the issue, kept me in the loop as they did, and replaced the part in about 2 hours! I was impressed with their efficiency and expertise.I had hesitated to bring my vehicle to a dealer for service, hearing of how some take advantage of you. I found instead that Bob Lowth Ford charged me a reasonable rate, even lower then I expected, and got me back out the door. They didnt even harass me about tons of other odds and ends I could have had done to the vehicle, despite the fact they were not in need of repair.

The service manager was not easy to work with. I called Grand Rapids Ford and all the guys in the service were so friendly and easy to talk to I will be going there for all my service needs.

Joel Macdonald was excellent to work with. Will definitely buy my next car from him!

Excellent service and listen to what you want and need without being too pushy

Their customer service is awesome! I do not hesitate to let others know of the great service I continue to get with them!

Good bunch of guys

3rd truck in 3 years .We put a lot of miles on.Great service department and great sales team

Ask for Jeff, hes the best salesman in bemidji for sure.

Best price on tires guaranteed. Best service department in town

Amazing dealership that went out of there way for us! Highly recommend them for your new or used vehicle purchases!

Was not happy with how pushy they were. Did not give me the rebates that were promised. We finished the deal at 6 pm forgot some stuff in my car call right away in the morning they said don’t worry they would grab it. They never did it was sold. Would never go to them again!

I had a good experience . I like the edge

I have 92,000+ miles on my 2015 F-150 so far and I love it. I work in the construction industry, hunt, fish and have some acreage I like to spend my spare time working on. I do a lot of hauling and towing while putting on more than average highway miles for work. I was very skeptical of the Ecoboost motor but am sold now. To have the great mileage on the highway but the power when I hook up to my 20 fiberglass boat, am bringing my 60hp tractor up to deer camp, or haul a load of shingles in my dump trailer from a weekend project. I had a 2012 F-250 with the 6.2L gas motor in it prior to this. The Superduty is an awesome truck but the Ecoboost motor pulls better than the 6.2L and doesnt break the bank when paying for gas. When you put on as many miles as I do mileage is a big deal. Biggest complaint is that it comes with a 23 gallon gas tank. My next one will have the optional larger tank. Most of the time it doesnt matter but when you head out west to go elk hunting the bigger tank is much nicer. I bought my F150 at Bob Lowth Ford in Bemidji and they have been nothing but great to work with. Their service department has scheduled me in within a day or two and got me in right away when needed and are the most reasonably priced in town. My next one will come from there as well.

Great Salesforce, good service. Living up to Minnesota Nice all around.Great auto dealership

I was told one price about the vehicle I had purchased I look at all the papers I see it was price more then what I have been told. I also found out the day I went in and had to get a software update on the vehicle that there was problems with the steering. there was also parts ordered for the front struts before even purchasing it when they called to set up and get it fixed we ask if we would have to pay they said no our warrantys covered it even if we didnt have warrantys on the vehicle it should still be held accountable on the dealership for selling a car that still needed to be fixed. I was told by a couple of dealership I was screwed over big time and that they hear so many bad things from Bob lowth Ford and how they screw people over Im not to happy and I dont think I would recommend anyone.

I purchased my 2015 Ford Expedition at Bob Lowth and have been very satisfied with the sales experience and the service I have received. Would definitely recommend Bob Lowth Ford!

They handle my service to the car very fast. They let me know the condition of the vehicle and upcoming maintenance requirements professionly.

The auto shop repair personnel were very helpful in assisting with my car problems.

Good. Im a Tow driver so I drop stuff there all the time

Hassle free. DERRICK and Drew make an awesome team!

We bought our 2nd F350 last December. Love the truck.The service dept.is very good.Highly recommend.

Great service, fast and resonably priced, also sending me to Darrells for the rear view mirror they were great and fast.

Cordial staff. They made buying a car a simple experience.

There is good service and then there is exceptional service. Exceptional is the only way to describe the efforts of Adam Bjork & Mike Helweg over the two days they worked to find the source of the misfire problem in our 2012 F150 Ecoboost. There are few service personnel that are willing to dig deep to find a problem; I know this for a fact – Bob Lowth Ford was the 5th dealer I had visited during our cross country RV trip trying to find the source of the misfire issue – they all tried to help, but most just shrugged and look befuddled as to what the cause was. Just too intermittent.Not Adam & Mike; they kept digging for more data and found a few tech reports with symptoms similar to ours that pointed to a bad turbo pressure sensor. Sure enough, that solved the issue. We had another 1700 miles left to go before we got home to Surrey, BC/Canada, with not a single hiccup or misfire along the wayWe may never be back to Bemidji or Bob Lowth Ford – but if you live in the area and need service, this is THE place to go to.Thanks for making the return leg of our trip a breeze.Cheers, Mark & Nadia