Could use some more selection as far as tools go. Many 12 point sockets and not enough 6 point sockets. Could also stock more parts. Seems short staffed but that could be due to covid. Employees are excellent.
Going on vacation and needed to get the car road ready. The guy that helped us was great!
Needed my battery check..showed me what the battery should of been doing and it wasnt..Replaced it.. The employee was very nice
Staff was very helpful and and polite... Had what I needed as well!
Staff is always helpful and willing to find products for customers. Plus as a bonus they offer a military discount of 10% for active military and veterans.
Called this morning to check price on a battery $219.99 and when I told him Auto Zone down the street was same battery at $199.99 he told me do what you need to do I cant match the price. Not the issue of the price so much but the attitude that he didnt care portrayed to the customer.
Rude staff. I have had great experiences at the Advance store in Castle Shannon, I would recommend them or auto zone if you want to avoid folks with poor attitudes. Will never shop at this location.
Sales associate was very friendly and so helpful!
Great deals, knowledgeable staff & COVID safe
Always my first place to start.Wery happy with there help.
Rude employees. Asked for a manager to speak to to ask him a question and was just told the same thing multiple times. Beyond fed up with the customer service at this location. Not to mention the non working tpm sensors I bought that still never works. (Installed by a car shop)
Very nice visit today..needed a new battery, given many options w no sales pitch...bought one and they installed it in 15 minutes in the freezing cold...thanks Advanced Auto Parts!
Quick service and good prices. Speed perks program and online ordering are also reasons to shop here.
Very helpful. Great staff. I prefer this location
I needed an emergency battery change, and neither roadside assistance nor NTB had the correct battery that I needed for my car in stock. I walked into this advanced auto parts, they had the battery, and David installed it for me within 15 minutes I was done and ready to go on my way! I appreciate the great service and from now on this is going to be my first stop for any auto parts needs!
Ive dealt with advanced auto parts stores for over 13yrs working Firestone car Care and if I didnt have a part in stock they did and top delivery service! Century 3, brentwood, imperial,bridgeville, West liberty, carnegie and all were following protocol following advanced training aspects!
The manager has an attitude problem dont waist ur time go somewhere ells. Definitely calling corporate
Ken was excellent help.
Great allways have what i want
Always very helpful
Had a random dead battery. Jump started vehicle and went to get a new battery. Staff tested my old battery and determined it was still good. Re- charged old battery and it has worked perfectly even during sub-zero temperatures. Their honesty earned all my future business.
In, out, back on the road. Couldnt ask for more.
Terrible customer service. Typical arrogant service team. It’s sad the manager of the store leads by poor performance. As a customer you would like to rely on their knowledge and service, however for whatever reason their miserable.Plus side for customers there is a dozen auto part stores in the area.Downside for this store you need good customer service because there is a dozen auto part stores in the area.
Advance service all day long gives it Go stamp approval
Great place to go if you dont know what you need. Staff is helpful and know their stuff. Free battery installation was a pleasant surprise on my last visit, saved me from fumbling around doing it myself.
Great...Starter and rad cap
Good service friendly knowledgable got exactly what I needed...QUITE IMPRESSED WITH THE ODER EMPLOYEE WHO WAS INSTRUCTING A YOUNGER EMPLOYEE AS TO HOW TO INSTALL MY WIPER BLADES GREAT TEAMWORK !!!
They always have what I need and theyll even come out to the car if I have questions and look at the problem. Best auto parts store in the South hills!!!
Great helpful, knowledgeable staff, let/help you fix/repair your car in the lot of the store.
Ordering online & pick up service is very efficient!
Lowsy customer service. Person at counter couldnt even bother to look to see if they had the product. I ending up buying from another local competitor who took the time to help me!
Nice folks!
The crew here is very helpful will even look at items other than whippers and battery installs.
Friendly let me dispose of old oil without any problems
Purchased parts online and picked them up in the store. Staff was friendly, knowledgeable, and quick.
I needed a fuel pump it cost 155 dollars not bad.
Needed battery. An got great price an it installed
Friendly and helpful!
You no
They put a new battery in my truck.If you have a problem with your car, you should stop here first
Experienced customer service and very convenient
Order your parts on their website to get discounted prices
Great parts store
Just not as good as auto zone
Best auto part around
They always got what need,
Awesome
Didnt have what I needed but help lead me to correct store.
Good prices
Didnt have tool
Really helpful staff
Great service
Quality personnel
Great people
Had what I needed for the car
Great service
Very polity staff
Good