My experience with US cellular and Bettendorf Iowa with simply amazing!! Normally I come into a US cellular and I feel like oh my goodness this is gonna take hours!! But Ali And Loran were very accommodating fabulous to work with had amazing knowledge of their product I strongly recommend they get a raise!! You finally got some people that know what they’re doing with US cellular phones thank you very much!!
Lauren was amazing!! Great customer service and super helpful in helping me find the best deals and equipment that was right for me! I switched from another company to US Cellular and am SO happy that I did! Best service I’ve ever had with a cellular company!
I think the customer service here is beyond compare. ANYTIME we need anything done to our phones, Lauren is right there to help! And they offer authentic Italian food!
Paolo was a VERY nice and was never In a hurry and Im telling you he had his hands full with my situation. Hes AWESOME I WILL RECAMEND PEOPLE TO COME THERE. WHAT A GENTLE MAN AND CARING. THANK YOU PAOLO M❤❤❤❤
My sales representative, Lauren was awesome! Very informative and knowledgeable! Plus had great time talking while waiting for my new phone to update! Thanks Lauren!
I entered the Bettendorf store frustrated but left with a smile! Paolo calmly addressed my concerns and now my plan and phones are updated. Thanks Paolo!
Lauren was amazing!! So helpful and fast!! Made it so easy to get a new phone. Will come to this location every time!!! Thank you so much!!
Really clean an friendly service
I had an amazing store experience here. Harmony helped me out and she is very knowledgeable and she got me into the right phone for me. If I ever have any questions or need another phone I know where to go.
Lauren was awesome, very helpful and professional!!!I would highly come in and see her
I had great customer service from Harmony Lane she was very fast and helpful. She gave me a great experience.
Was able to get a new phone when mine wouldnt hold a charge, at the Bettendorf location.The one on 53rd said nothing was wrong with it. Very rude
Went to get new phones and plan last Monday just before the big storm hit. Paolo and Teresa were so helpful and friendly! Spent over an hour with us to make sure everything was right. Couldnt be happier with the service. Been a customer for over 22 years and that is why I would never change. Thank you so much!!
Very helpful as I had alot of questions!! Thank you so much Theresa!!
Service was excellent and there was no wait time! HIGHLY RECOMMEND this location over 53rd Ave location in Davenport
Great experience. Harmony was very pleasant and nice to work with.
Paolo was extremely helpful and patient in answering all my questions and knowing how to optimize my phone. Great customer service! Thank you!
Harmony Lane has been a great help to us today.
Paolo is awsome and alot of help
Harmony is so awesome ! she was very helpful and quick!
Lauren was amazing and the service was fast and easy!!
Awsome staff Harmony is awsome
I bought a car charger for my iPhone there March 25th, I bought there because people were starting the support our local community during the pandemic. Today the charger stopped working, I tried to exchange it today. I was told “No” it’s been over thirty days. “Do you want to purchase another one?” Really?! This is what you get for trying to help the little guy. Do not support US Cellular on Middle & Devils Glen. They do not stand behind their defective products!
Staff is alot of help Harmony is great
Once again I received outstanding service at Wireless Central in Bettendorf. I was in desperate needs of a new phone and, although I came in towards the end of the business day, they stayed late to help me. I received expert advice to help guide me in the selection of my new phone, had all of my questions answered promptly, and my new phone was operational and I was out the door in no time at all. I love my new iPhone 11 and would highly recommend this location for all of your cellular needs! Theresa and staff are always friendly, professional and prompt! I cant say enough great things about all everyone that works there!
Very helpful and courteous!
What a great experience today! Theresa was wonderful to work with. She was very knowledgeable, willing to go above and beyond, and just an all around great person to work with.If you’re looking for answers or help with your cellular needs. Theresa is the one to talk to!
Stopped in to get a new phone today and was helped by Paolo! He was so helpful, nice and did everything he could to get me the best deals! Thanks Paolo!!!
This is seriously the nicest store! They were pleasant and helpful to my parents when they got new phones on my plan. I will come from out of town to work with this these people!
Upgraded my husbands phone at this store today. I only go to this store now. I’ve been to the one nearby and the service at this store and most especially Bianca Palmer is excellent!! Bianca has helped me most of the times in there and I’ve bought a couple and upgraded a few at this store. She gives excellent customer service, answers all my questions knowledgeably and with patience! Won’t go anywhere else!
This store is my new happy place!Manager and employees are so helpful and nice about helping me.Other stores have made me feel like a fossil.I will only use this location and recommend it. thanks
Great customer service!
Austin and the crew were so great! What a good company and experience
Just recently switched to ya cellular and had Bianca help me with all of my questions and concerns with switching. She was so helpful and nice! She set everything up for me and made sure I left with everything I needed. She also followed up a few days later to make sure I was still good and didnt have any questions! I definitely recommend going and seeing her if you have any questions or are looking to change providers!
Louren super helpful
Stopped in to check out new phones. I decided to upgrade after Bianca explained the differences with the new iPhones. Bianca was super helpful and did a great job of helping me get my new phone set up. Great customer service and very friendly!
We love coming here because we get treated well and always helped out. When we came in, Bianca set us up and gave us a very good experience and well always come back to her! And we will always send people here because of how great they all are.
This place is Awesome. Had a bad experience at the other location. Will always come here. Paolo was very nice and helpful. Best customer service!!
We keep coming back to Austin White at USCellular on Middle Road because he is knowledgeable and kind. He will guide you toward the best plan and phone that suits your needs, and not be a pushy salesman. Austin is the best!
Paolo mondadori was very helpful and deserves a raises! will be back!
We worked with Bianca Palmer and she was very professional. She answered all our questions and did a super job of setting up our new phone. Very patient and did not rush us. She is knowledge about the product and a great person to work with.
Once again Bianca Palmer gave me the five star treatment. Each and every time I have questions or a problem- she is always patient and walks me through with great explanation. She’s the BEST
Austin was incredibly helpful and so knowledgeable!He made the switch to US Cellular extremely fast and easy! Only store I will use!!!!
Austin was very awesome to work with our new purchase and setting us up with everything we needed.
I had a rough transition coming over from Verizon. When I pre-ordered my phone I was told Id get a $150 Samsung gift card that will probably come in the box when it arrives. Its actually a rebate that requires a very specific type of proof of purchase paperwork that I didnt receive when I picked up the phone, and cant seem to get even after calling customer service, going into a corporate location (who also tried working with this agent location), and contacting Samsung. Guess I wont be getting that. My phone number also didnt transfer correctly so I spent a day with a new random number and an hour with customer service - someone was supposed to call me about it before I even got the new phone, but never did. For some reason it also took an hour to transfer my data to the new phone in store.I enjoy the new phone and prices, but this was the worst transition Ive ever had. I sent my friend to the corporate location and she had zero issues.
I needed so much help with my new phone and Theresa came to my rescue. Answered all my questions . Thank you so muchI will refer all my friends to her.
My sales representative, Bianca Palmer, was absolutely so awesome! She is knowledgable and very fast and she really knows what shes doing. I definitely would reccomend her service.
Austin was so helpful glad to be switched to us cellular
I stopped in at US Cellular at Devils Glenn and Middle Road today. Had a small issue I could not resolve myself. They resolved it in about two minutes!!
Theresa Arth was very helpful, polite and friendly to help me with purchasing a samsung 8+ 👍🏼
Theresa was gave very good customer service!
Theresa very pleasant and helpful. Answered all my questions.
Biancas help was a true godsend. Her manager must be so proud.
Sales person Austin and bianca did very well at fixing the problems I had on my phone. I always make sure to come in this a location and the reason Ive been with us cellular for years!
Amazing customer service at this location. Bianca is very patient, professional and was a joy to deal with!
Customer service the worst I have see in my 20+ years with USCC. The young lady who waited on us was rude, condensending and insulted my wife for commenting on how they handle our payment. USCC should reconsider their relationship with this vendor.
Our representative was Bianca and she was outstanding.
Settled my problem,looked at all possibilities, great job
Great and very nice service.
Great help as always
GREAT customer service!
Horrible service manager Teresa very rude and inconsiderate do not go to this location EVER
Good service
Great