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Good Vibrations
1447 Grand Ave, Billings, MT 59102, United States
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Good Vibrations
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br
Review №1

Good vibration is a great place to come! I’ve worked with them in the past and they were the first to come to mind recently when I had a issue with my radio. The gentleman (didn’t catch his name) quickly helped me figure out the issue! 10/10 would recommend for anyone in the area!

sh
Review №2

This place is awesome. Super friendly staff had my system hooked up super fast. Marquel is the best if you need car audio he is the man to see.

Ry
Review №3

Very knowledgeable and they took the time to explain everything I was interested in purchasing for my vehicle. Thank you good vibrations for being Awesome!I wanted to post a review after the installation. They were short staffed yesterday when my vehicle had equipment being installed in it. They did such a wonderful job on the installation and even though they were short staffed they to quality time making sure everything work and sounded amazing! Marquel was super nice and so were the other two employees that were there! I will be coming back for future installations!! Thank you guys for being great!!

An
Review №4

First place to choose when shopping for new audio equipment in Billings! I’ve been coming here for over 14 years cause they always have a phenomenal up-to-date selection of products. Even if they don’t have it just ask, they might be able to order it.They’ve had lots of folks work for them over a course of a decade but they’ve always been welcoming, friendly & the know how. As the shop department goes they do (I always buy everything & hook it up myself cause I rather enjoy the process) a excellent job with warranted work so you’re covered.

Jo
Review №5

I was having problems with my speakers in my truck, and Good Vibrations really helped me out! Staff was very knowledgeable and helpful. I am very happy with my new speakers.

Jo
Review №6

Good Vibrations is AWESOME!!! MARQUEL was really friendly and knowledgeable, he introduced me to the new redline subwoofer from digital designs and I am super impressed with their products... KEVIN was so kind to follow up and make sure that I was happy with my purchase and let me know that they will always take good care of me along with all of their customers... Thank you so much Good Vibrations Team, I will always do my best to support local businesses and this place deserves it... Great job 👏

Br
Review №7

Very good to work with and decent price!! Would recommend them.

Os
Review №8

Clean store, great staff, but high priced and installation was scheduled almost a month a way. I couldnt wait that long for the $700 for one amp and 1 8subwoofer in a prefabricated box to be installed. I refunded the system easily enough and the money was put back on my credit card the next dauy

da
Review №9

Great job w my daughters remote start.

Ch
Review №10

Great services. Awesome customer service.

Co
Review №11

Kevin (manager/owner?) helped me out with a problem Id been suffering through for years; my subwoofer wouldnt work when listening to music through my phone. Turns out it was some hidden setting buried in my stereo settings.Thanks, guys!!!

Ro
Review №12

These guys run a great audio company. Every member of the team, that I’ve encountered, has been helpful. All around, great experience every time I shop with these guys!

Jo
Review №13

Kevin is awesome!

Ty
Review №14

Local friendly family orientated. Reasonable prices great service

Wh
Review №15

I got quick and reliable service here.

Je
Review №16

I had a stereo system installed in my boat. Great job!!! Very Satisfied. Excellent service and very respectful. Stetson was very helpful and does quality work. Highly Recommended!!!

Br
Review №17

Went in to get a new battery for my keys and was helped right away free of charge from Brett. They also helped me fix my speakers that weren’t even broken, was the operator 😂 would recommend them to anyone!! Super great services and friendly staff all around great experience!!

Ca
Review №18

They are awesome! They do amazing work and never have you leave feeling dissatisfied. They take good car of you there. Brett at Good Vibrations is the only person who is allowed to touch my vehicles, audio wise, although I would recommend any of the installers there. He does amazing custom installs and really goes the extra mile for his customers. Love Good Vibrations!

Ga
Review №19

Rod has helped me with all my car stereo equipment for nearly 40 years. It is always been top notch on every level. Product service and installation

Je
Review №20

Very helpful and knowledgeable staff! Definitely know what they are talking about!

Da
Review №21

I waited to post a review for a few months (had the installation back in January) just to see if there was any problems after and much to my surprise. ....none. I have a 2001 Ford f150 and had a I dash stereo/DVD player with a back up cam and a under back seat installed and much to my surprise ...no problems and still working without a issue . Very clean work even tho its a older truck . Would definitely go back and will to get the speakers replaced in the doors. Great job all the guys at Good Vibrations ..

Da
Review №22

The buying experience went well and the installation was fine. About a month later experienced a technical issue with the install. The sales guy wanted to push the repairs off for FOUR days which wasnt acceptable. After some insistence, they got me in right away and within minutes diagnosed and fixed the issue. Technical Service was great.

De
Review №23

We had a remote start installed a few months ago and would definitely recommend Darren and the crew at Good Vibrations. Excellent customer service, fast install. My remote start works flawlessly.

Sh
Review №24

What a awesome business! The employees are very helpful and they make sure the product fits your needs. If you are looking for after market accessories, I highly recommend Good Vibrations!

JD
Review №25

Everyone here is so friendly and super helpful. I highly recommend them they will do whatever it takes to fix your problem and answer any questions! Had an amazing experience ☺

Li
Review №26

I highly recommend Good Vibrations!!!! They were very helpful when it came to my system, Pro Auto Sound wanted to charge me for a brand new capacitor, I went to Good Vibrations for a second opinion and thankfully I did!! Their very helpful employee Marquel recognized that it was only a wire lose, he was able to fix it for me right away and with the money I saved I was able to put in a brand new deck in my car in which he was more than happy to put in for me right away!!! THANK YOU Good Vibrations for recognizing the problem rather than trying to make a dollar on an easy fix! Definitely a repeat customer here!!!

Er
Review №27

Great bunch of guys that ways go out of their way for their customers!

Co
Review №28

The people at this store know what they are doing. I walk in and they are ready to help right away! Yes, some of their prices are pretty much rediculus, but all it took was talking a little but with the workers and they gave me a better price. Keep it local, buy from these guys! They will help you out!

An
Review №29

They are always so nice.

Di
Review №30

Theres nothing in our shop that could have caused that..Let me start off by saying that from the sales to the installation they did a very good job. I was treated well, they went above and beyond to answer all my questions and gave me what I think was a good price on the system and installation, and also to fit me into their very busy schedules. I couldnt be happier with the system and with the professionalism with which it looks like it was done. I would recommend them as a place to definitely check out if you are in the market to get a sound system for your car.HOWEVER..... when I went to go pick up my truck I noticed a large scrape on the rear driver side panel that was NOT there when I dropped it off. I had just washed the car right before I dropped it off that morning and hand dried it and would have definitely noticed it as I was drying since it is fairly large and hard to miss. While I cant be sure that it was one of their service guys that accidentally scratched it, it must have happened while on their property. Either in the parking lot or during the installation process. I walked into the store and asked to speak with the person that drove my car and brought him out with me to look at it, before we even got close to it he says Nope, theres nothing in our shop that could have caused that and starts walking back into the shop..... thats it.. didnt even get close to look at it or seemed concerned about it. I stood there in disbelief as he started walking back in. I went back inside, quickly paid for the service and drove off. The scratch looks like someone scraped the side of the truck into a white pole or something. Looking at their shop, they have various vertical building structures (you can see it in their shop pictures).... I firmly believe they accidentally turned too close and rubbed one of those up against my panel. Its a fairly large truck so I can see that happening.Im not trying to scam them and lie to get them to fix it. I have many other scratches on my car caused by me. But I was VERY disappointed in the lack of concern of this individual (wont give out his name on here).If youre still reading this, like mentioned before, they do good work and most of their staff gives you great customer service. Its a shame that a good experience with the rest of the business and their team was ruined by the carelessness and disinterest of one of their employees.

An
Review №31

Poor service and that guy stetson has a poor attitude.

Mi
Review №32

They did a great job on the remote start!

Jo
Review №33

I took my 08 gmc in to them to have an amp and some other stuff installed. They thought it was only gonna take 3 hours, but ended up being over 8 hours total. Darren and Brett and one other guy I didn’t catch his name stayed after hours to get everything right. Even stuff that wasn’t covered on the install that they did for me.

Ro
Review №34

Top notch guys!

Br
Review №35

Very reasonable pricing. Knowledgeable staff

Ca
Review №36

We love our car starter. The staff was very helpful and courteous.

As
Review №37

If I could leave negative stars I would!!!! Got my auto start installed last February. Had problems with the car not starting when the button was pushed. Brought t in and they treated me like I was dumb and didn’t know what I was doing. Had them look at it again and they told me it was something with my car not their starter. Had my car checked out and put a brand new battery in it And I still have the same problems. Awful customer service. Takes me twenty minutes of the car running through its three start attempts before it it will start on cold mornings WHEN YOU NEED IT MOST!The real kicker... my co worker had her auto start done here also and has the same problem!

Jo
Review №38

Billings best car audio store, by far. Top quality sytems and peripherals, paired with very knowledgeable sales persons, AND experienced, professional installers. What more do you need?

Do
Review №39

For custom jobs go here. Best in town period. They understand and apply what it takes to build custom inclosers that will get the sound you are looking for.

Ma
Review №40

The kid that took care of me was knowledgeable about prices of installation and product prices

Co
Review №41

Ordered 2 kicker comp Ss single box with a 1200.5 kicker amp they charged me 800$2 kicker comp S in a single box is 300$ on google they sold me a 600.1 kicker amp witch was not at all what i ordered but yet they charge me for the more expensive one. not only that they are stuck up know it alls and show no respect to customers

Je
Review №42

Very helpful

Za
Review №43

Brett is great! Known him for many years now and he came through on the steering wheel adapter!

aw
Review №44

Darren is a smart guy and can really can answer most questions off of the top of his head. He can explain just about anything you ask him to. Very friendly and helpful employees who obviously like their job. I went and picked up a dash kit for my truck, they didnt have one in stock at the moment but called up some suppliers in town and ran and grabbed me one while i waited in the parking lot.

Gl
Review №45

Love this place, Darren and the rest of the staff are very helpful, well knowledge and very polite.they make you feel at home.and the pieces are unbelievable.

Co
Review №46

The guys at good vibes are always helpful and never pushy to make a sale. Highly recommended.

Gi
Review №47

Very good audio store very professional in there installations you will get know high pressure sales pitches from the staff they will try and lead you in the direction of the lowest cost so you dont over pay and have a very good audio experience when they are done.

Ke
Review №48

I have had good and bad experiences here. Sometimes theyre friendly, sometimes theyre not. Sometimes I feel like I got a deal, sometimes I felt ripped off. Its really hit and miss. The staff IS knowledgable and they do a really good job at installation but I have always felt they are more interested in making money than helping the customer and thats the shame of it.

Ja
Review №49

Knowledgeable staff without pushy up sales. Full alpine type S system installed with 12 in subs right st about $2400.

Ke
Review №50

Went in last week to find a replacement radio and the customer service was horrible. The older gentleman was rude and impatient with my questions, there were all kinds of people in the back talking loudly I could barely hear myself. I also will not support a business that condones grotesque behavior from employees.

Ta
Review №51

Very helpful. Made good suggestions to update the stereo in my car at a really good price.

Ni
Review №52

This place is outstanding sales staff is very knowledgeable, and prices are fair.

Lu
Review №53

The best place in town for all your car audio needs

Lu
Review №54

Had an installation done. Didnt work correctly, but they fixed it quickly.

Ra
Review №55

This is the only place Ive ever reviewed and only because these guys rock! Went above and beyond for me an my system! Couldnt be happier!!

Jo
Review №56

Great and friendly people, best part is tons of stereo equipment to choose from.

Ad
Review №57

Good Vibrations dose sell good products and the installer pay attention to details on the instructions. The place they can impove is the communication from customer to salesman, from salesman to installer. Potala salesman you want one way installed and end up for the final product. I want to go to pick up your car settings are not the way you expected or features of not been enabled. This happened twice. And when you get the management involved fix the problem the responses get this done and then were done with you.. After completed transaction you drive away frustrated angry with how it went not excited for the new things the new features that they installed.

Ke
Review №58

Always have what Im looking for and they have great customer service!!

Mi
Review №59

Worst customer service ever. Spent over $2,100.00 there and still left with XM radio not working. Came from Wyoming. 3 trips up and still getting the run around and cant get things fixed. Will tell anyone who asks to never use your business. Terrible to work with. Very upset and feel totally ripped off. Will report this wherever and whenever I can. Went to Pro Audio and they had us fixed up in nothing flat. They will have all of our future business. Also Good Vibrations went in and deleted any comments they didnt like so that their Facebook page looks all good, then blocked me so I couldnt make any further comments. Another sign of their dishonesty and poor service.

Ma
Review №60

GREAT CUSTOMER SERVICE & VERY KNOWLEDGEABLE!!

St
Review №61

Fast and straightforward service, had exactly what I needed, nice people, and a good price.

Co
Review №62

Great experience! Great cotsomer service knoledgable staff! I bought and had my sub and amp installed here.. a few months later my sub blew, I took it in and I had a new sub inatalled within an hour at no coat (warranty) Im having to remote starter installed today and I anticipate an excellent install.. Brett does amazing work, very knowledgeable and honest.. I was interested in pitting in am after market deck and after talking with Brett he was very honest and told me he didnt recommend me doing so for various reasons so the money I was going to spend on that, I am purchasing a remote start! Highly recommend this place! Keep up the good work guys!! GIVE EM ALL A RAISE!

Br
Review №63

Horrible work! I will never take my vehicle there again. They installed door speakers and a sub in my truck and when I got home they didnt screw down the sub and the cables ripped out the side because it slid across my floor. They mounted my amp backwards with cables out towards your feet. Becomin a problem ever time someone gets in. Two days after I got my truck back the left door speaker blew........they said because I was using an auxiliary input from my phone and it was my fault it blew. Dont know how its my fault considering its a stock gmc deck? I finally got them to replace he speaker under warrantee. Week after it was replaced the other door speaker went out. I am not even gonna go deal with them again I am gonna pay a real installation company to fix all their mess ups! Oh forgot, I also had to get my sub rewired because they wired it as a single coil when it was a duel coil! Good thing that didnt blow!!!

jo
Review №64

Great bunch of guys.

Br
Review №65

Not the best customer service experience Ive ever had, but the staff did have some pretty good knowledge and experience and the stereo selection was very good.

Ta
Review №66

Darren runs the front counter and can answer just about any question right off the top of his head. These guys can add to your stock sound system with additional power and speakers tied in to your standard system. They can be slow with repairs, but when theyre done its right!They sell a limited number of brands of equipment but seem to have everything in inventory at the store. Prices are about usual. If you have trouble and want them to diagnose the problem they only charge $45 per hour. Theyre easy to get along with and do quality work.If you call ahead theyre flexible about making reservations and appointments to fit your schedule.

Rh
Review №67

Nice store. Very helpful.

mo
Review №68

Very helpful and knew about theory products thoroughly

Sa
Review №69

Guy at the counter didnt really treat me like someone who had any clue what she wanted, didnt make me want to buy anything even though I specifically mentioned I wanted to buy in town rather than online. Not a great experience.

Da
Review №70

Great people

Fr
Review №71

Great salespeople nice stuff

Ti
Review №72

Nice products excellent sales and installation

Je
Review №73

Great fast service!

Ge
Review №74

New truck stereo is great

Ka
Review №75

Too Long wait for installation on my autostart.

Ma
Review №76

Wouldnt want anyone to go here, they may be cheaper then Pro Auto Sound & Security but theres reasons why!

Tr
Review №77

Amazing service and prices

Ja
Review №78

Best service possible

Ka
Review №79

Friendly, fast and affordable

Ro
Review №80

Jam on

Information
43 Photos
80 Comments
4.3 Rating
  • Address:1447 Grand Ave, Billings, MT 59102, United States
  • Site:http://gvmontana.com/
  • Phone:+1 406-656-6155
Categories
  • Car stereo store
  • Auto parts store
  • Home theater store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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