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Mosaic Threads
2590 Holman Ave, Billings, MT 59102, United States
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Mosaic Threads
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Ri
Review №1

Been using them for the last 5 years for our bowling shirts, and our 3rd print went from 720p to 4k. Unreal team from front to back. Very fast, keeps getting better.

Ta
Review №2

What a nightmare to work with Mosaic Threads. I had two sets of towels to be embroidered as a graduation gift. I was told that there would only be a digitizing fee for monograms, so I chose a font. I was charged the digitizing fee anyway. Then I was told to choose a few other fonts and they would choose one that didnt have the fee. I did, and was still charged the fee, so I did not approve the proof. After calling, they took off the fee, and then embroidered my towels in a completely different font than any that I had chosen. Upon contacting them again, they offered to purchase new towels and re-do them. They couldnt get the new towels in the original color, so I had to choose a different color. When I got the towels home, they had purchased the wrong size of bath towels; were extremely large - bath sheets (even though I had provided photos of the UPC code, information and brand name tag). It has been 12 days of mistakes and communication to correct mistakes and in the end, the font was the only thing I got that I wanted as part of the gift. Save yourself the hassle, time and money and avoid Mosaic Threads.

Sc
Review №3

Mosaid Threads does a fabulous job on all our orders! We tend to have very complicated orders and they handle them with ease! Great quality, pricing, value and service!

ca
Review №4

Thank you, Mosaic Threads, for making our reunion shirts! They were perfect! I had originally called a competitor in the Billings area, as I am from the Denver area and relied solely on Google reviews and my search of the area. The competitor needed a 36 shirt minimum order, and told us that was standard for any other company in the area. We only needed 26 shirts, so I was disappointed, but I decided not to take their word for it and called Mosaic Threads. I found out that they did not need a minimum order and could help us out. I worked with Cheryl the entire time, and she was amazing. She was extremely accommodating to our needs, and even allowed each of the five families to place their own orders and pay over the phone so no one had to keep track of those details or worry about getting reimbursed for the expense. When we picked them up, they were sorted by family group in separate bags, which made them so easy for us to distribute. The shirts are soft, stylish and so comfortable. The printing on them is clear and exactly what we asked for. I would highly recommend them to anyone needing special occasion shirts or really anything screen-printed. We will be using them again for sure!

De
Review №5

They were willing and able to complete our large order in less than two weeks with no mistakes. The fabric of the tshirt is very soft and the design turned out beautifully! I would highly recommend this company!

Ju
Review №6

From the first day I walked in to the finished product (t-shirts for a special occasion) I received the best customer service!! I would go back again and again! I highly recommend Mosaic Threads for all of our specialty items!

An
Review №7

Big Thank you to Mosaic Threads! I ordered hats with embroidery for a Memorial golf tournament for my Dad. Supply lines have been slow for everyone, so the hats we picked didn’t get here until right before the weekend of the tournament. I wasn’t the biggest fan of the process for picking items from the site, but I’m sure some of that was user error. The staff was familiar with which items would be easier to come by and very responsive to email which was helpful because phone calls during business hours we hard for me to schedule (on my end, time change etc). Mosaic still made sure that they were done for pick up the day before, which I’m pretty sure meant someone coming in on a Saturday morning to get them done. Couldn’t appreciate the effort and service more. It was an important day and having all the items I ordered on time was key. Thank you Mosaic!

Ka
Review №8

Very pleased with the way they treat new customers with zero knowledge, great to work with very pleased and will continue to use

Ta
Review №9

We use Mosaic Threads through my work and they are always great. We get our products quickly and they always look great! Thank you for always going above and beyond for your customers!

Ka
Review №10

I have had an incredible experience working with Mosaic Threads. We ordered our staff Christmas gifts from them, and from the beginning, they were quick to respond and extremely helpful! However, when we received our order, our items had not been embroidered to our final approval specs. This is never a fun situation for anyone. That being said, the way Mosaic treated us and helped us work through the snafu has made us customers for life. They were apologetic, professional, and extremely quick to resolve the issue smoothly. They also delivered some of the best customer service and support Ive ever received. I worked with Cheryl and Thannon, both of whom were great to work with and who represented Mosaic with kindness, integrity, and high quality of customer service and communication. We are thankful and our final items turned out beautifully (their embroidery is great!). Thanks, Mosaic Threads!

er
Review №11

Mosaic Threads employees are friendly and easy to work with. They are there to serve you however they can. They are dependable and do amazing work!

Ta
Review №12

Fast, friendly and great printing results! Very happy!!

Dy
Review №13

These guys are top notch! Ive used them for several things in the past but most recently they were able to help me out in a crunch regarding a hat order. Thank you guys for all of the awesome work!

th
Review №14

I have ordered from mosaic threads for a number of years and they have been great to us, great prices and product and very efficient!

St
Review №15

I called them with very short notice, less than 2 weeks, to get some last minute promotional items. Not only did they meet that deadline, they went above and beyond and delivered the order to my shop! They are so great to work with and have exceptional customer service! Thanks again from Central Heating and Air!!!

Mi
Review №16

We started using Mosaic Threads when our former embroidery guy decided to retire. They were more than helpful in creating a new design and even let us see the difference from what we thought we had wanted and to what really looked nice. Highly recommend them for your business embroidery needs.

An
Review №17

Weve worked with Mosaics for a while now, but this year we did a significant re-branding that required us to redo our uniforms, marketing collateral, and promotional giveaways. Karla and the folks at Mosaic were incredibly responsive of every request we made (even the outrageous ones!), and delivered great product in a timely fashion. We highly recommend them for all your needs.

Sh
Review №18

We have used Mosaic Threads to do all our promotional items since we started our business. They have always done a great job. Hats, Shirts, mouse pads, calendars, cups, Koozies. Embroidery and screen print. We have always been please with everything.

Ka
Review №19

I have worked with this company for a couple of years now to produce apparel and hats for the custom firearms and hunting optics company I work for. As a graphic designer, it is always great to see how good of a job the team at Mosaic Threads do with getting my design work onto the apparel and helping me find specific products to fit our company. They are flexible and try to meet my needs. The prices are good and their work and customer service are great!

St
Review №20

We contacted them to get promotional items. Not only did we get them quickly, they turned out amazing with zero hidden fees! Thank you from Central Heating and Air Conditioning

de
Review №21

I have gotten a variety of products from mosaic Threads. The T-shirt’s are soft, cozy, and wash well. The quality of stitching on shirts, scarves, and other gear is done nicely, and it lasts. I would buy from them again.

St
Review №22

Had a little issues with some shirts printed as my name was printed on them and we had taken that off. They not only reimbursed me for the shirts comped the cost of embroidery, they allowed me to go to big r and get the replacement shirts. Then on top of that they had the replacement shirts done not 2 hours after I dropped them off.Definitely recommend and will be back for more company swag in the spring and summer shirts are needed.

Da
Review №23

The best graphic arts shop in the world. Helpful/friendly staff who are just like extended family. Great location. T-shirts, Pollo Shirts. Fishing Shirts mugs, ball caps, pens, Chap sticks, stickers, patches and anything you can think of.

Ro
Review №24

LuAnn Rinebarger from Mosaic Threads was great to work with! She helped me design the shirt for the camp and was always quick to respond when I had a question or something came up!

J
Review №25

People if you want good, quality work Mosaic Threads is the place to go. Theyre able to do ANY art work you want, whether its from their website or your own drawing or something youve made from your computer. Mosaic Threads will bring it to life. They are very friendly, easy to work with and cost efficient. They will make sure the work is perfect before they print. This is my second time going back and once again I am pleased with the work from Mosaic Threads. I highly recommend this company for all your printing needs.

Ad
Review №26

Mosaic Threads have been incredible to work with! They have outstanding customer service and are so helpful with their products!

Mi
Review №27

Fast turnaround, great quality!

Cj
Review №28

I have had Mosaics make t shirts and jackets for me and both were done beautifully, on or before the date I needed them and very cost effective. I will always take my business to them and recommend them highly. Thank you for your great work and awesome customer service.

Br
Review №29

The folks at Mosaic are super nice and helpful. Reasonable prices, great service, quality work. I do my best to support a local business in Billings, MT and I feel good about going back to Mosaic every time. A friend used a national web-based service for her printing and it turned out awful - so much for saving a buck. I told her to use Mosaic next time and save the headaches!

Ka
Review №30

Mosaic threads saved us! They rushed our order and got it done in the same day right in time for the event! All the shirts turned out wonderful! Much appreciated thankyou!!

Co
Review №31

I have made several orders over the past 5 years from Mosaic and they have been awesome to work with. They help me walk thru my choices and give advice on what would look the best. They are friendly and professional and always make their deadlines. Their pricing is very affordable. Nothing but good things to say about these guys.

Tr
Review №32

This company aims to please!! Karla and Eddy can make any of my ideas a reality. Thank you for all you do for our community 🙂

ch
Review №33

LuAnn is a joy to work with. She will do whatever you ask and bend over backwards to help you. Very professional and very quick at responding. I would recommend her 100%.

Da
Review №34

Our church has used Mosaic Threads for T-shirts and other promotional items. We have always been more than happy with the quality of their products and their helpful staff. I highly recommend Mosaic Threads!

Ju
Review №35

Amazing people to work with. Everything has been perfect!!! I’ll be back for future items

Je
Review №36

Great quality and products but even better customer service! I wont go anywhere else. Cant beat the prices either.

Mi
Review №37

Greatly appreciate their efforts and are very personal and friendly to work with. I use them for both personal and business applications. They are very creative and work with me when I come up with different ideas for applications that have not been done before and they are up for the challenge! Thank you Mosaic Threads.

Le
Review №38

Cheryl was fantastic to work with, our caps and tee shirts turned out great plus the prices were very competitive!

Ta
Review №39

We use Mosaic Threads for ALL of our screenprinted hat needs. Our hats always look great and the team is super easy to work with and friendly! Thank you Mosaic Threads!!

Ch
Review №40

Our company is participating in a race later this summer and Mosaic Threads made the entire process so easy! From getting quotes, to helping with artwork design, to super quick turn around, Karla helped us make the coolest shirts. The hard part is going to be waiting until September to wear them! Highly recommend!-The Truck Shop of Billings

Ka
Review №41

I contacted LuAnn Rinebarger for custom graduation banners. They were exactly as I envisioned - perfect! I contacted her again for custom grad mom tee shirts with photos. Not only were they amazing, she pulled it off in just a couple days because it was a last minute idea. Thank you LuAnn and Mosaic Threads for great service!!

Tr
Review №42

Luv these guys! Quality, fun to work with & everything I ordered was above expectation! Thanks from Heather Cotter

Ta
Review №43

Always great service and value!

Em
Review №44

I worked with Karla at Mosaic Threads for a quick turnaround order of shirts for a friends funeral service. They were more than happy to work with many requests/changes on my part and had the shirts done in a matter or hours (other places were quoting at least a week) and for half the cost of their competitors.

Sa
Review №45

Mosaic consistently delivers quality products on-time. Theyre easy to work with, flexible on delivery and tight deadlines, and carry a wide range of products. Ive worked with them for a couple years now, and would highly recommend them!

De
Review №46

I called Mosiac Threads on a whim to see if they’d be able to custom make some tee’s for a family reunion we were attending. (In three days) I spoke with Cheryl on a Wednesday and the shirts were ready on Thursday. It wasn’t let me see if we can do that, it was what do you want and they made it happen. I’m so impressed with the service and my family is so excited to wear them. Thanks, Debbie Q.

A
Review №47

Karla, Eddie and their staff are very awesome, prompt and professional at helping get exactly the type of appareal, creating and imprinting designs that we wanted. Very pleased to continue using Mosaic Threads.

Th
Review №48

I worked with Luann Rinebarger at Mosaic for Corporate logod apparel and we were very pleased with the simplicity of the electronic ordering and invoicing process, and appreciated having LuAnn with us each step of the way to answer questions, and she provided proactive follow up and updates. I think weve ordered four more times since our initial order, excellent products and superior service from LuAnn.

Bi
Review №49

Great products and customer service!Highly recommend!

Bl
Review №50

Mosaic Threads is top notch! For over two years LuAnn has been handling all of our uniform and apparel needs exceptionally without a single problem. Thanks so much for all outstanding service.

Ca
Review №51

Ive gone through Mosaic Threads with two businesses now, and Ive been nothing short of ecstatic with the logos created, high quality merchandise, and service. Highly recommend to anyone!

Ro
Review №52

Karla definitely went above and beyond to help me with my crazy order at the last minute!! I definitely recommend this company!!

We
Review №53

I started to place a small order and it kept growing and growing every day...they rolled with it and did an absolutely amazing job! Everything from their service to their prices are unbeatable!

Me
Review №54

LuAnn is always very quick and efficient in my apparel needs. Very happy repeat customer

Da
Review №55

I have worked with LuAnn Rinebarger several times for personal work and getting my place of work set up for FR clothing orders. She has been nothing but professional in all our meetings and how she handles our orders.

Ro
Review №56

Mosaic Threads has always done a great job for whatever promotional items I/we have needed. LuAnn is always available and ready to help in whatever way she can. She does a fantastic job of keeping us in the loop communication-wise! We cant say enough good things about our experience working with LuAnn, Eddie and Carla!

Ju
Review №57

Ive had the pleasure, and sometimes displeasure, of working with several decorators for my branding business. I have to say that not only did Mosaic deliver on time, but the product was absolutely outstanding. The clarity of the screen print was incredible, the colors were sharp, and the participants just loved them. I feel blessed to have found a provider who I know can meet my expectations, and gives my order the attention that I give it myself. All my work, and that of my clients, will be going to the hands at Mosaic.

Mi
Review №58

Mosaic Threads was very helpful and patient as we worked through my order. The pricing was very competitive & their customer service was great!

Jo
Review №59

High quality and prompt embroidery work. I would certainly use them again!

La
Review №60

These guys have been taking care of all our personal and business needs for year. Products are always great and the prices!

Je
Review №61

Moasic Threads is wonderful for creating promontional items to help your business. We have developed a great working relationship with the Ritzs and recommend them to everyone who wants quality products. They have a large range of items and are willing to help you with your vision of business promotion. You only need to talk to them and ask for their advice! They are more than willing to help!

Ja
Review №62

I sent over my designs the day before 4th if July. Eddie was on top of it, helped me with my print and gave me a great deal.I upgraded shirts since I was able to touch and feel everything.Nice set up. Thanks

Mi
Review №63

I can’t say enough good things about Mosiac Threads. Their products are great quality and their customer service is unmatched! I won’t go anywhere else for my company’s merchandise!

Ga
Review №64

We here at Comet Air Duct Cleaning have been very happy with all our orders. What more can you ask for.

Br
Review №65

Weve had Mosaic do several items for us and they have all turned out great! Staff is awesome and super helpful!

We
Review №66

I have used these guys for literally $10,000+ dollars worth of merchandise and it has always been done fast and easy! Excellent work! LuAnn Rinebarger is my gal and I will ALWAYS do business with these guys!

Ke
Review №67

Amazing people to work with, very helpful and know their stuff!

Ni
Review №68

I have used Mosaic Threads twice now and each time they were great! LuAnn was my rep and she contacted me via email to make sure the designs were exactly what I wanted. I wasnt sure on the specific number of shirts to order for one of my camps (as they could turn in their form up to the very day of camp), but I was able to order just days before unlike other businesses which required 2 business weeks to process an order. Then once the order was processed, they were actually delivered earlier than expected! Fantastic people!

Mi
Review №69

LuAnn at Mosaic Threads has helped us for years with our logo apparel at Tallman Dermatology & Medical Spa. Her customer service is second to none and their work is high quality. Id recommend them for logo apparel without hesitation.

Ja
Review №70

I own a small graphic design co/online apparel biz (designer T’s Etsy) and used Mosiac to print out a few last minute T-shirts someone ordered on short notice. They were absolutely beautiful. They managed to print them within a days time and the price for such last minute (which I thought might be expensive) was very reasonable. I would highly recommend Mosaic.

Mi
Review №71

I had a great army buddy pass away, I wanted a memorial tshirt for his son and Mosaic went out of their way to make one custom shirt. Great customer service, great communication and a awesome looking tshirtGreat job Mosaic!! Your company ROCKS!!

Th
Review №72

Mosaic threads never disappoints with their design and quality. Staff is friendly and easy to work with.

Je
Review №73

Good job, Eddie and the Team at Mosaic!

Mo
Review №74

I have worked with LuAnn at Mosiac Threads for over a year now. I have partnered with them on both our Little League uniforms and private travel ball uniforms. They have created new graphics and logos, worked on Fanwear orders/flyers as well and they always work with us to ensure we get what we need. Working with a local company where I can talk to and see our sales rep is important to us. It means they can quickly get us orders even when in a rush and she quickly responds to any inquiries.

Mi
Review №75

Really not sure why this place has such good reviews! Had to take my simple order somewhere else, and they STLL CHARGED ME FOR IT! Would NOT recommend.

Fr
Review №76

Eddie Ritz is the man. Thank you eddie!

Ma
Review №77

I couldnt be happier with the quality of Mosaic Threads work. I know that is not an easy thing to come by and it says a lot about the caliber of their team. Accurate color alignment, consistent graphic placement on every shirt ordered!

Kr
Review №78

They take care of all our logo wear needs, and are a great local family business to support!

Je
Review №79

Cool stuff, good prices...

Ri
Review №80

Great Service and Products.

GR
Review №81

One of the best customer services experiences we have ever had. Thank you, Mosaic!!!

Sh
Review №82

Quick service - Great Prices!

Jo
Review №83

Price, quality, and service: Mosaic is absolutely killing it in every dimension. We have printed shirts produced here every couple months, and they have never failed to impress.

Information
100 Photos
83 Comments
4.9 Rating
  • Address:2590 Holman Ave, Billings, MT 59102, United States
  • Site:https://mosaicthreads.com/
  • Phone:+1 406-647-3435
Categories
  • Screen printer
  • Banner store
  • Custom t-shirt store
  • Embroidery shop
  • Graphic designer
  • Promotional products supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Highlights
  • Women-Led:Yes
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