I ABSOLUTELY refer this business for ANY car needs!!!! T-Ward is so patient and listen to your needs. Everytime i have called for my car services he always get my car done in a more than timely manner. I respect this black business owner cause times ive been in crunch he has allowed me to work out comfortable payment options to fit both of our needs. I would say you will not find another honest person than Tavares. Thanks so much for always taking care of me and my family car needs. You are more than appreciated!!!!!!!!!!!!!!!!!!!

Black owned Business everyone else was trying to take advantage of a female but this place extremely professional oh yeah clean shop and affordable

New Metro Auto is simply amazing!!! They are quick, professional, and provide quality service. I have been a customer for over 8 years and have never been disappointed!!!

T Ward is just amazing it was no time to fix the problem that I had everyone was nice friendly and everything was in excellent condition

New Metro is a good quality repair shop . Employees are professional and treated me very courteous.The guys and young lady in the office are great !

I wish I knew EVERYONE who had car trouble because I would surely recommend Mr. Tavares Ward at New Metro Auto Service. His personality is just outstanding, he always in a great mood, greets you with a smile, he is courteous and kind. I would always do business with this young man who has this five star customer service.

I’ve been here twice. Each time I’ve been the service was excellent. New Metro Auto is a great place to get an oil change, replace door, and tires mounted. Mr. Ward is a very knowledgeable mechanic. I would have to say this is one of the best automotive shop in Birmingham. Each time was a great experience.

Outstanding service and knowledge. First class all the way around!

Hands down the most knowledgeable and professional. Mr Ward is honest and extremely dependable. Service is completed in a timely manner and I found the pricing to be competitive if not better.

Took my car in today and the service was awesome Professional staff and very knowledgeable when explaining the details of my car. The service was quick and the price was fair. I would strongly recommend New Metro Auto.

My 1st service: alternator replacement. My 2nd service: brake pads & rotors. 3rd service: gear sensor replacement after damaged by debris on a highway. Most unique is that each repair was completed THE SAME DAY and over a 4-6 hour span. I was in awe each time the owner or staff member called indicating my Ford F150 trucks readiness. Equally astonishing is my learning from Mr. Ward his ability to honor new and used car existing warranties as an ASE Certified mechanic. Wow. You will enjoy these guys services too.... and particularly their very, very competitive prices.Call Mr. T. Ward and team today. I bet you will feel compelled to write a Google post for your experience(s) here afterwards too.

Many of us had been trick by a mechanic and you dont trust them. Well, I took my car, New Metro Auto Services, Tavares Ward did an excellent job also he is fair on the price. Support your local friends business 🙂@ New Metro Auto Services1724 1st Ave WBirmingham, AL 35208Ps, my car is a 2007 Mazda.

I have been taking my cars to New Metro for several yesrs now. The service is great and the prices are fair. I feel comfortable and confident that I wont be taken advantage of when I get my cars serviced.

Fast service on oil change on my Infiniti fx 35 and accept Apple Pay I love it .

Does a great job. Straight to the point when it comes to identifying the problem. Finishes work in an efficient time. We have used this service for many years.

Great Customer Service and attention to details.Really appreciate them providing service and knowledge before giving a quote on service.

Amazing Services great Staff and quick service

New Metro Auto Service has to be the best mechanic shop Ive ever used. I have used them on numerous occasions for many different Automotive issues. My first encounter with team they took the time to fix a mistake another mechanic made which saved me a trup to the dealership. Since then Ive had a transmission changed with this group, your common brake and oil changes, as well a fuel pump installation. Every time Mr. Ward and his staff are not only professional theyre also courteous. Ive never had to leave an automobile overnight, and my job is always done in the time frame that Mr. Ward gives me. I would recommend this autoshop to anyone who has an automotive issue. If you need it fixed and if you need it fixed right this is the place to go.

I had an awesome experience, very professional, competitive prices and great service. Best in the City!!!!

Awesome service! Highly recommended the best mechanic I have encountered!

Honest workPrice competitiveWhenever something more needed to be done I received call to inform me before completion of jobI recommend & totally trust my vehicles here

Great service! Friendly staff

Auto repair with integrity

Great experience.