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Wright Equipment
6510 1st Ave N, Birmingham, AL 35206, United States
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Wright Equipment
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Jo
Review №1

Fast shipping and my 20kg bar came exactly as advertised. Ill update after a few months of use.Update: Nov2021 no regrets whatsoever.

Je
Review №2

Mighty nice people working here! Drove 45 minutes looking for some exercise equipment and they helped me greatly. They know the ins and outs of exercise machines! Duke and the woman in the front were extremely nice!

Pr
Review №3

I bought a couple weeks ago the Lean Garage Rack Lite” and when my order arrived I found out they did put a different item.I called them, they responded and sent me a refund label. I sent back the item and in less than 7 days I got my order right.Things happens and it’s okay. They have good products with good quality.

Ra
Review №4

I just ordered a plate set from Wright and everything went smooth as far as delivery and service, and the products are high quality. Instead of ordering from companies that can take months to deliver because theyre waiting on an overseas shipment, do business with these guys who are making their product here in the US and have very reasonable prices to top it. The customer service is also very responsive and shipping was faster than I expected. Great company overall and highly recommended.

Sa
Review №5

EDIT: they still won’t refund me. I called capital one and they said the claim is closed and they can’t help, but Wright still refuses to respond to emails. RUN. AWAY.Nothing but headaches from Wright. I ordered bumper plate storage a couple months ago. It arrived via FedEx, and the box was left out in the pouring rain (though there is cover at our house it could have easily been put under). That is not the fault of Wright, however, the storage bar inside was wrapped in nothing. It was just thrown in a box with no protection. So when the box was broken in transit and then left out in the rain, there was damage to the bar. I contacted Wright, and they seemed understanding enough, asked if I wanted a replacement or a refund and I decided on a refund. They wanted me to send the bar back, which was confusing to me since it was damaged, but I didnt have a box since they one it arrived in was a mushy mess with holes all over it. They said in an email:Then just tape the label to the plate holder without a box.You will have to return it to get a refund. It is damaged already a little more will be ok.Ive never laughed so hard! Tape a label to the bar and just slap it in the mail? LOOOOOL. Thats not how any of this works. So, I messaged FedEx on Twitter and they told me all good, just bring it and theyd package it for free. Turns out that was not true and they dont offer that service, I think they just told me that because I have a large social media following. Which is so dumb, but whatever, after showing the DMs to the people at FedEx they dealt with it. I felt bad but Wright didnt give me a choice, they wanted me to pay for packaging too after sending me something broken? Nah.Anyway, its been a week and a half since the plate storage arrived at Wright and they still havent refunded me. Looks like Im going to have to file yet another credit card dispute. I ordered plate storage from PRx Performance and its great! Showed immediately and it was properly wrapped. For a few extra bucks, it was well worth it.EDIT: I reviewed this on their website but they removed the review. Not surprising.

Ch
Review №6

Excellent Company. Customer Service is courteous. High Quality at affordable prices. Still striving to do their best despite everything that is going on. Have ordered a complete bumper plate set, 2 wall balls, chalk, barbell, and rig. Was very pleased. Thanks Gina :)

Co
Review №7

Ordered plates and a bar from this company! I am extremely impressed with their products and their customer service. They went above and beyond for me and my wife. Jason is excellent to work with, we will definitely be buying more products with them.

Ja
Review №8

3-Month Update: The equipment still works perfectly. I have no complaints.Original Review:Online customer here.I heard about Wright Equipment from a 2 year old Reddit post recently. In the current pandemic, gym gear is extremely scarce and expensive. I had gear on backorder from Titan Fitness, but I wouldnt have received anything until the end of October.I ordered a set of 10lb crumb bumper plates from Wright Equipment, to test their actual stock and delivery speed. The plates were delivered much more quickly than I had expected. When I saw that I could trust their online inventory to be accurate and I wouldnt have to wait around months for a back order, I cancelled my entire order from Titan Fitness and ordered through Wright Equipment instead. I just got confirmation that everything is getting ready to be shipped in the next week.That level of speed and communication is amazing, and I will definitely be coming back to Wright Equipment for my future home gym upgrades.Ill provide an updated review once I receive the rest of the equipment and get a chance to inspect the rest of the items.

Fl
Review №9

Prompt shipping, great quality and fair prices, will definitely purchase from again.

Er
Review №10

Good use equipment 50 cents a pound on 50 lb weights

JJ
Review №11

I placed an order over a month ago for a barbell and squat rack. The website quoted 2-3 weeks for shipping. Starting the second week, I tried contacting them to get an update via telephone but they said they were no longer taking phone calls. I then had to email their customer service three times over the course of a week to receive a response. Jason told me my order would be shipped in a few days. Its been two weeks since he said that. I have sent 4 follow up emails over the past two weeks and only received two back, one saying they were working hard which is a total copout. I then asked for an ETA and he replied we are running 2-3 weeks behind, which isnt an ETA and conflicts with his original few day estimate. Somethings up and why theyre not being transparent and consistent / honest is suspicious to me. Im at the point now where Im considering reporting this as fraud. Jason had a number in his email signature that goes straight to a recording every time. Feels impossible to get a hold of anyone. Will not be doing business again, would not recommend doing business with.

Jo
Review №12

Good prices, friendly staff

Cu
Review №13

Family are long time customers. My Dad has known Leo a long time. New owner still same service. Deal with Chris and Jason quite often and are very knowledgeable and helpful with extremely competitive prices.

Em
Review №14

I ordered from Wright Equipment, expecting some delays due to COVID. However, after a month I still hadnt received an order confirmation. (Their website said to expect 7-14 business days before confirmation was received.) I began emailing, calling, and messaging via Facebook with no response.A couple hours after posting a bad review on their Facebook page, they responded to the review with a screenshot of my tracking information which included my full name, home address, and personal phone number. They essentially forced me to delete my bad review by posting my personal information.They never emailed me the order confirmation or tracking number, so I cant confirm my equipment is actually being delivered or know when it will arrive to my home.

Fo
Review №15

We had high standards for who we would use as our official equipment provider for our 38 location franchise brand. Wright has stepped up to the plate and over delivered for us in every way and we are proud to have them as our partner! Great products, great service and great people!

Da
Review №16

Nothing but good things to say about these folks.

Ch
Review №17

I have had the chance to do business with them several times and every one has been exceptional. The products they sell are top shelf.

Qu
Review №18

This is definitely the spot for your home gym, health facility, high school/college workout equipment! I actually discovered Wright a few years back and I was amazed over the quality of the equipment and professionalism of the staff. I live in Panama City, FL and I was happy to see the web site!!! Hopefully, this review will go forward...my last attempt failed. Have a blessed day!!//Chuck

Ju
Review №19

Good selection, good prices, but Duke, the service guru, was phenomenal with his knowledge and demeanor. We will most definitely be back!

Jo
Review №20

I got my Wright bumpers from a third party. Once I brought them home I knew exactly where I would be getting a bar from. I ended up buying a bar, gymnastics rings, and a couple of other things. Still building my gym, but everything I get from now on will come from Wright. Great equipment, not the least expensive, but by far the best for the money. Cant wait to do buisness with these guys again.

Al
Review №21

Ordered online, great customer service and turnaround time even with COVID-19. Thanks.

Br
Review №22

Long over due, but I have had great experiences with Wright. I have their 32mm power bar with center knurl, and their older crossfit bar. Both bars have been excellent in function, form, and price. Couldnt be happier!

Co
Review №23

Cant express how bad of customer service I have received and am still receiving. Ordered my equipment (over 10 pieces) on a Friday. Got an email on Saturday with a shipping number and estimated shipping date. 3 days after the estimated delivery date, I called and spoke with a lady who told me that the order didnt ship because 1 of the pieces was on back order. They did not let me know this before I called. So, I asked for them to go ahead and ship what they do have, and they can send the 75# dumbbells whenever they come in. She told me, Okay, we will ship them sometime this week. You will receive an email with a tracking number today. ...never received an email. Called back the next day at 4 pm and was told the shipping department was on lunch, but was told that they would try to get my order out that day. Still no email or delivery estimation. Still no equipment. Since then, I have left several voicemails to check on my order and no one has called me back. They have FAILED MISERABLY in the customer service department.UPDATE: Shipment was finally delivered 9 days late...to the wrong address, and missing two of pieces of equipment.Do yourself a favor and buy from Rogue, or anyone else. Dreadful experience.

Je
Review №24

The people at Wright Equipment are friendly, knowledgable folks that can help you get the right set up, for either your business or home gym. They have quick delivery and love that they are close by!

Ma
Review №25

I recently ordered the next gen bearing barbell coated red with black sleeves. love it! nicest bar ive used to date. i havent used super high end bars, but this one is much, much nicer than any bar ive used in a regular gym. customer service was good and I received my order promptly. even got my bar clamps a couple days before the bar itself! ill order from wright-equipment again in the future for sure!

Sa
Review №26

Love Wright! Ive been using their equipment for almost 2 years now and havent had any problems. Everything is top-notch!

Ka
Review №27

Excellent company! They will work with you on any need you may have for your gym. They are always willing to bend over backwards to make sure everything is right.

Ju
Review №28

The store is nothing flashy, but it’s really nice to have a physical store in town (instead of web store) where you can go to get fitness supplies. They have just about everything you need if you’re building a home crossfit gym.

Ka
Review №29

Awful experience. POOR customer service. Next time we will spend the extra money for Rogue fitness.

Gr
Review №30

Great people and perfect prices.

Je
Review №31

Awsome Experience! Tae was very helpful and went out of her way to make sure they gave me the best deal possible

ap
Review №32

This is more a review of googles information vs Wright itself but -They are only open the FIRST SATURDAY of every month. The hours are listed as open every Saturday, but that’s not true.

Er
Review №33

Certain good deals on bars and plates.

Sh
Review №34

Staff always friendly & helpful.

je
Review №35

This is the worst customer setvice i ever expieremce dont buy your equipment here, it is been more then 30 days and we slill havent received our equipment or refund of over 3,000 dlls, called and talk to DOMINIC amd this lady has no sense for customer service very rude and sarcastic, we hope we hope they dont steal our money because we havent got proof of refund neither the money or equipment what a nightmare.i understand it was considered fraudulent but still where is our money ? or proof of refund? i cant believe you can not provide proof of the refund thats what our bank is asking for because money is not showing up

Za
Review №36

Great equipment! Love the home gym

Ph
Review №37

Great place. The people there very knowledgeable and helpful.

Ja
Review №38

Hot and confusing.

Mi
Review №39

Equipment is okay if you receive it from the thieves from FedEx Ive gotten no response from wright equipment none only was told that its not there issue Jason was my contact. Just the worst customer service ever id rather pay a few dollars more and go with rogue .

Gr
Review №40

Great products and service. The place to go for home gyms or fitness equipment.

Wi
Review №41

Good prices. Knowledgeable and helpful staff.

EV
Review №42

Pretty cheap for the quality.

Ke
Review №43

Showed up to buy equipment between their posted hours of operation and they were closed. Had called ahead to see if they would be open all day and they said yes, but when I arrived at 245pm they were closed. They were supppsed to be open until 5pm.

Do
Review №44

Can’t say enough good about this place.

An
Review №45

Nice staff

Ch
Review №46

Great place

Information
30 Photos
46 Comments
4.1 Rating
  • Address:6510 1st Ave N, Birmingham, AL 35206, United States
  • Site:https://wright-equipment.com/
  • Phone:+1 205-591-6564
Categories
  • Exercise equipment store
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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