Crew gets me in and out quickly. Christy is very professional and helpful. Bobby follows up with me and makes sure my hearing aids are at the best level. Service after the sale makes for a good experience. Having a good and knowledgeable audiologist makes the difference weather you are comfortable wearing your device or not. Starting out the first time you get hearing aids is a process that will take a little time. You have to get used to hearing things you probably haven’t heard in a long time. Bobby will give you a little more volume at a time until you’re mind works up to hearing these new sounds. Hearing aids have really helped me feel connected.

Very knowledgeable, professional and accommodating! I was particularly pleased by their safety precautions I have been a client for more than 8 years. Always a pleasant experience!

I took my 83 year old Mom, who has profound hearing loss to be evaluated. Her testing was done with the utmost dignity and respect. He was honest and forthright with her. The treatment plan was given to suit her needs to help her with the quality of life she needs and deserves. She is very excited at the prospect of being able to hear all that goes around in her world. Working with her on an individual plan that will make her feel comfortable with her new hearing aids. We all understand that this is a process moving forward and are very excited to not have to shout at her every time we have a conversation. We both left the appointment feeling hopeful for the days to come.

The staff are really helpful. I just think they ought to work one office regularly in place closing so much I just think they would be a little more accommodating if the would work the offices more day of the week but there’s a gentleman at the downtown office that has gone out of his way to help my husband to hear

We always receive excellent care from Bobby and Christy, but today was above and beyond! My husband is in a rehab facility and experienced trouble with both hearing aides and their connection to his phone. In a matter of two hours, he was hearing (and smiling) again! We are so appreciative of their concern and assistance in resolving this problem quickly!

Overall experience at Pattillo over the last 7 years has been extremely good. Just upgraded my hearing device to the Avia Edge AI, this thing is phenomenal! We are in the early phases of tweaking the device and I am still learning more about all of its capabilities. Pattillos staff has always been very helpful and is very knowledgeable regarding the hearing devices they provide.

Great experience with the staff who had been prompt and comes out to your vehicle when need be during the Covid era. Both Kristy and Bobby have been great!!!

I rarely give 5 stars to anyone or any business. Bobby and Christy are topnotch at customer service! Over the years they have provided my mother, Mattie Webb, with the best in hearing aids and service. It has not always been easy to do. Nevertheless they have hung in there and worked out problems when we thought there was no solution. Im very grateful my mother chose Pattillo.

I appreciate the professional and courteous service by the staff at Patillo Balance and Hearing Center. The staff are friendly, helpful and efficient. I’m going back again and suggest you pay them a visit if you need your hearing aid serviced or to buy a hearing device. You too will appreciate the good old fashioned curtesy.

Great experience with Pattillo Balance & Hearing. Clay, Angel & Summer have been great to work with. I sense that really care about me and the quality of my life through enhanced and improved hearing! They are extremely responsive to any issue I may have!

Patillo consistently works with me in a very professional manner to improve my hearing aid experience.

I couldnt get by without Pattillo! The staff is always professional and responsive. Especially Bobby and Christie, who take great care of me!

Great Service!

So glad I chose Pattillo for my hearing aids about 9 years ago. I am on my second set and Bobby is the best. So very helpful and really made my experience a pleasant one. Always courteous and helpful. All the staff at Pattillo get a 5 star from me.

Exec eke the help with phone based problem with my hearing aids

Doctor Bobby is the BEST. Hes so friendly, well explains himself and PATIENT. I took both of my elderly parents in for hearing checks and ended up with hearing aids for my dad. He was so patient in dealing with them and helping to explain things to them that I greatly appreciated it.

From my first visit with Clay Hassett in Tuscloosa almost 10 years ago to my last. I have received excellent assessments and advice. He and his office staff have given me personal service combined with guidance in product selection that has allowed me to overcome the barriers I had in understanding family, friends, and business associates and allowed me to enjoy social activities. 👍🖖🐘

Love it. Nice people and professional.

Pattillo is in the business of selling hearing aids. 3 years ago I was convinced to buy in-ear hearing aids at $3500. Money back if not satisfied. Within the return period, I explored the return to find out that $800 was not refundable. Shame on me for not knowing and for not exercising the return and taking the hit for $800. I periodically worked with Pattillo to improve tuning performance over the last three years. Early this month a new Pattillo Representative informed me that the hearing aids I have are not the correct best application for my situation. But Pattillo has a new technology application that will improve performance for $6999. Dont get sucked in. See a professional independent Audiologist or ENT.

Great service

The best audiologists Experience I have ever had

Very efficient operation, no waiting and Clay is helpful and friendly.

So friendly and super intelligent hearing experts!

Summer and Angie are great.

Everyone was so nice and worked with me to help manage my hearing loss. I would be lost without my hearing aids!

Awesome