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Medlogic CPAP
157 Resource Center Pkwy #101, Birmingham, AL 35242, United States
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Medlogic CPAP
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To
Review №1

Staff wonderful and very helpful. Margo did great job. Good expression looking forward to working with these guys.

Ja
Review №2

I live a long distance from this location and was there to see my Dr who referred me here. Everyone was so nice and accommodating. They made sure I was taken care of all in one visit and made getting my new CPAP a pleasant experience. The staff was very knowledgeable and extremely nice. I highly recommend anyone using them.

Ke
Review №3

Much love for Medlogic! I arrived in town aaaaaand, sure enough, I forgot my power supply for my CPAP. I called Medlogic to see if I could purchase a power supply, oh and it was 5 min before closing, after explaining my situation they said they would wait for me to arrive at their store (huge relief !). After they found out I was only in town for two days before heading home, they told me I could simply borrow the power supply and return it before leaving town. I can honestly say that I have experienced customer service like this in such a long, long time! Yall are such a blessing, and Im very grateful!

Di
Review №4

They can never find my prescription. I am always at the Sleep Center when they fax my prescription over. I have to call and ask the Sleep Center to fax them another prescription. Time consuming.

Da
Review №5

After waiting for almost a week for another provider I called Medlogic. Great choice!! I had my new CPAP the same day. Cassandra was great! Knowledgeable and efficient. Cant say enough good things. Highly recommend Medlogic. Thank you !!!!

Je
Review №6

We called and were able to get an appointment the same day. The staff was very friendly and helpful. They also had a great selection of equipment. Im so glad we chose them.

Ch
Review №7

Using Med Logic at UAB Medical West. Had all of my supplies and so I didnt have to drive down to Hwy 280! The best part was the personalized service on getting happy with the CPAP which is priceless. I havent felt this good in years! Thank you all so much. Excellent!

ev
Review №8

I dont know how I would have gotten through without the help of Farrah! She is so helpful and knowledgeable, she explained how to use everything I had and even answered some questions when I got home and had more. Thanks so much got having a caring staff!!

An
Review №9

Thanks Margo and Josh!! You were both awesome! Thanks for helping me with this transition that is going to improve my life quality!!!🙌🏾🤗 I would recommend yall to anyone who may need help with purchasing and choosing the best CPAP device for them!!😘 Also, I appreciate the fact that my insurance was accepted and I only had to have a minimal amount of money up front!!

To
Review №10

I paid ~$1000.00 cash for a CPAP machine and supplies, but unfortunately I was not able to tolerate the device. I returned it 3 days later and was informed that I could not receive a full refund because the device was now used. If you are paying cash for a CPAP machine I would recommend you avoid this vendor.

Be
Review №11

Wonderful place to go for medical supplies. Very professional friendly and knowledgeable.

Je
Review №12

If this was the last place I could get CPAP supplies I would rather die in my sleep than to give them a single dollar of my money. All these 5 star reviews are paid for. The staff was so rude the office manger was hiding and they are tripling the price of their supplies.

Ka
Review №13

Thank you Medlogic, you are the best! With Medlogic and Med West sleep clinic working together you both definitely went above and beyond what anyone else could do for me! My stupid obstructive and central sleep apneas are the hardest and most expensive to treat and you did it inexpensively and quickly!! You definitely saved my life! Thank you Kelly and the guy on the phone, sorry I forgot your name... that memory loss from sleeping without breathing, hopefully soon to breathe and sleep comfortably. You are the best!!! Thanks for working your magic for me! Not a paid for review either!

Wa
Review №14

They called the same day they got my prescription. I had an appointment the next day with very helpful staff! They explained the usage and care very thoroughly. This is the place I will recommend to friends and family!

Go
Review №15

Vary sad that was unable to purchase supplies and new head gear from Medlogic. Was wanting to try use a new place and share a new experience . People were very friendly but refused to sell me anything without a prescription. So I left went down to my other choice on Hwy 280 and bought everything I needed without prescription. Spent over $400 dollars that I could of spent at Medlogic. I still refused to figure out why a business would turn down business when in fact you and order the same products on line🤔. I call my Dr. who said why would you need a scrip when paying cash and it’s not going against your insurance. Apparently someone didn’t ask the right question and assumed it was insurance which you do need a scrip. Sorry for their loss and and business. Reply: You do not need prescription for CPAP supplies, only for MACHINE. READ federal guide lines. Supplies are Not regulated.

Jo
Review №16

Everyone was friendly and knowledgeable about the products. I was fitted for my new CPAP machine and had all the paperwork finished up in almost no time at all. Definitely the place to go for your CPAP needs.

Pa
Review №17

I felt right at home with the staff. Carla,Josh and Farrar are the best. They are knowledgeable and friendly. I especially appreciate the fact that you are educated on the operation and care of your machine before you leave.

Am
Review №18

Staff is amazing and so knowledgeable. They really take their time in explaining everything and making sure you understand as well. Selection of products was great as well.

He
Review №19

I had a very profitable meeting with the Medlogic CPAP representative who did a through job of explaining the machine features/operation, supplies, billing, and support from the local office and ineractive internet functionality that the machine has. I went home looking forward to getting the old machine in storage and the new machine up and running. Best of all, I can now start using my So clean device which didnt work with my older CPAP machine.

Va
Review №20

Great experience!! The young lady that gave me instructions was pleasant, knowledgeable and thorough. I really enjoyed her humor.

Ro
Review №21

MedLogic did a yoeman’s job of helping me with my CPAP needs. Stacey and Josh went above and beyond in their efforts to help me have a successful experience. Thank you.

Do
Review №22

Kelly was an excellent individual to work with for my CPAP. He explained everything in great detail. I feel very comfortable in knowing I can count on him for my CPAP needs.

Mi
Review №23

I will recommend Medlogic to anyone with their CPAP needs. I loved the staff as they were very much helpful in me selecting the right CPAP machine along with all the items needed to go along with my machine.

Ko
Review №24

Very nice and friendly staff. Handled themselves professionally and helped me get what I needed quickly

Ja
Review №25

Pleasant experience. Feel much better about care that I will receive from needing CPAP supplies.

Sa
Review №26

Margo did a great job explaining everything about my machine! Praying for a good nights sleep!

Lu
Review №27

The employees are very kind and helpful. They answered all of my questions and made me feel as ease.

So
Review №28

Friendly service and extremely helpful answering all my questions. Margo was awesome!

Na
Review №29

Great products, easy to use, and staff very knowledgeable. Josh took the time to answer our questions and was very thorough with education of products.

Al
Review №30

The staff is extremely helpful and take their time to assist you in selecting the best products for your needs.

Ch
Review №31

The staff was very friendly and helpful. They have a great selection of equipment to chose from.

JA
Review №32

Thorough review and demonstration of CPAP use. Good communications. Recommend.

Mi
Review №33

Everyone was very friendly and informative. I highly recommend this company.

Gi
Review №34

Farrar King and Carla Shelton were excellent in training me for my new cpap. They both spent extensive time to make sure I understood the care and use of my cpap. They both offered phone support anytime.I would highly recommend patients to this company . They take the time to listen and understand your particular problems and can offer advice to resolve any needs you may require.

Jo
Review №35

Approximately, two weeks ago I came in to look at the newer machines because mine was 6 yrs. old and stopped working. UAB Sleep Center faxed my prescription over. Two days go by and no called asking me to come in. I called and they tell me I needed to see my doctor first. I had no problem with that, but someone should have called and informed me. I saw my doctor and he sends my info over. Two days go by and no call back. UAB called in for me and they were told they needed more info. UAB asked why no one called to inform them and you all did not give a good answer. Even though info was missing, callbacks are vital and it shows good customer service and concern for the customer. UAB sent my info to OxyMed and I received a call the very next morning (today) to come and pickup my CPAP. They were very professional on the call and my visit there was awesome.

Jo
Review №36

They are very cooperative, they are extremely respectful and know what they are doing.Just in general are very good people definately deserves a five out of five stars.

su
Review №37

It was great Farrah was very nice and informative on explaining the c pap process

Do
Review №38

Stacy and Margo did a great job explaining the machine and how to use it properly.

La
Review №39

Thank you so much for explaining to me everything I needed to know about my cpap machine.

re
Review №40

Very helpful. The waiting area was super comfy

Ca
Review №41

Excelent service. Margo was very helpful, patient and profesional.

Mi
Review №42

Excellent service. Especially the follow up. Clearly a commitment to serving their customers.

Ke
Review №43

Farrar and Carla are very knowledgeable in this business. They are also very helpful and kind. Thank You bham for the best medlogic branch!

C
Review №44

The whole experience was truly amazing. We laughed, we cried. Im going to go back there again and again.

Pa
Review №45

Staff was very friendly and answered all my questions to my satisfaction. Ill use them from now on for CPAP needs.

Bo
Review №46

Been with 3 companies due to insurance providers & Medlogic is the most thorough & helpful.

Ph
Review №47

Very easy process to get set up. Staff explained everything very well.

Ke
Review №48

Best service. Very knowledgeable.

An
Review №49

Margo was awesome!Thank you so much for everything!

Es
Review №50

Easy access and quick, friendly service.Very clear explanation of device and options.

Je
Review №51

The customer service and knowledge of all the equipment from the people at MedLogic is phenomenal and above all the rest!! Thank you for taking care of my family!!

Gr
Review №52

The staff was friendly and very helpful.

Fa
Review №53

Outstanding customer service!!! Looking forward to future interactions.

Er
Review №54

So helpful and the staff is super good looking!

di
Review №55

Very knowledgeable and super friendly.

Ja
Review №56

Flawless service and follow through

Su
Review №57

Josh was so helpful!

Ty
Review №58

I could not have ask for better customer service!!

Na
Review №59

Service was excellent.

Je
Review №60

Margo is Awesome!

De
Review №61

Great service

Information
6 Photos
61 Comments
4.8 Rating
  • Address:157 Resource Center Pkwy #101, Birmingham, AL 35242, United States
  • Phone:+1 205-783-5110
Categories
  • Medical supply store
  • Oxygen equipment supplier
  • Sleep clinic
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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