BEWARE- I bought out my lease on October 1 and the dealership has FAILED to deliver my tags. I called and left messages with the salesman Kris and he didnt respond. My temp tag expired on Saturday 10/30 so I went into the dealership. The GM told me he would pay for any fines I get while ILLEGALLY driving an UNREGISTERED CAR. They offered no real solution but to drive ILLEGALLY and wait until Monday when the DMV lady, Deborah, came into work. She DOES NOT answer the phone and HAS NOT responded to my voicemail. I am going on the fifth day of having a car I cannot drive with no solution in sight.

Stay away !!!! Would give 0 stars if I could. I reached out to them regarding a new M3. Kris told me the vehicle was still available. I asked for pictures of the car and one was sent showing a “sold” sign. I asked again if the vehicle was sold and he said “it’s still here.” However, the car was sold so I’m not sure what type of game he was trying to pull here. I asked him what his best price was and he said “20k over MSRP.” Are you kidding me ??????

Very efficient. Customer service people helpful and patient. Parts people very nice and helpful. Service advisor professional and knowledgeable. Great overall experience.

Absolutely horrible experience, bought a car the next day and had issues with it. They marked up the price 1,000$ compared to window sticker on the car because they fixed the converter and “stuff” with no documentation of anything. The came up with every excuse on why they wouldn’t fix the car saying it was sold as is even though it was stated on the buyers guide that it had a dealer warranty. When I spoke to the sales person Robert Kaufman about the issue he mentioned that it was a cheap issue and why don’t you just fix it yourself. When you call the dealer no one answers the phone or redirect you to a voicemail. I’ve purchased many cars and never had the issues I’ve had from this dealer…

BMW of Bloomfield gave me a good experience of annual maintenance service, they took my request right on time and ordered me round-trip lyft rides, which impressed me and felt satisfied about it. One missing star is due to the lock issue of X7 model in sales room! I wanted to check the latest X7 version but nobody could help me just unlock the car only!

Great service and awesome ppl, I had my car checked there and they explained every single question I had with details.

I went in with an emergency on rear breaks and they took care of it right away! Ahron Silvestri was very helpful! Thank you so much!

The service is really good here. I dropped off my car here for the slow leak in tires. Jin Yoon as my advisor is really patient and supportive. He made the whole process smoothly.

I visited 4 times to work with Ricardo on a deal. Ricardo is dedicated to connecting with his customers and delivering value. I was more than happy to leave this review thanking him for his help. I’m also happy with my new 3 series as well!

Terrific experience. Faster than expected. Ahron was great at communicating and leveraging technology for updates. Really impressed and looking forward to coming back.

Big shout-out to Frank!!! Thanks for helping me choose a vehicle and getting me a very good deal. Frank is very intelligent and honest. I look forward to doing more business in the future with this dealership!

The BMW service center located in Bloomfield absolutely gives you great customer service. I came in for an oil change and they were above and beyond with their service. The waiting area was very clean and there was the usual coffee machine and half sliced bagels for the wait. I was assisted by the Technician named Ahmed Elmahdy. He was professional and kept me updated what additional things was needed for my service. I highly recommend this BMW location if you need any type of service to your vehicle.

Such a bad dealership and a waste of time! Tony the salesman assured I would be able to drive a car but I drive over to the dealership and magically it’s not available. Then he tells me to come in Monday and basically just keeps dodging questions about that car. Call him later on Monday to see if I should come in and he goes no it’s not ready come Tuesday. Tuesday I reach out around noon and still he’s like oh the car isn’t ready and that he’ll call me right away. I’m still waiting for a response. This dealership lacks customer service and organization. it’s one thing to be short handed and another to just ignore a customer and give them false information. Went to another BMW dealership and making a deal. So many BMW dealers in the area to waste time on this one. There’s like 5 in a 25 minutes radius got Paul Miller, Morristown, Park Ave but don’t go here. Don’t waste your time folks.

The timeliness and effectiveness of care and communication were phenomenal. This was truly unlike any other service experience, prior. From the initial hospitable greeting to the final goodbye, the service and overall experience were amazing! Hopefully we wont have to go back anytime soon with another car issue, but its reassuring to know that well be well taken care of at BMW of Bloomfield if another issue arises.

We had a nail in one of the tires. BMW of Bloomfield handled everything professionally and timely. Having the run flat insurance paid off.

I went just to look and walked out with two amazing cars, thanks to Henry. He was amazing, super sweet and took the time to drive me around in almost 100 degree weather to check out a couple options. Everyone at the dealership was very friendly and helpful. I will definitely be a loyal customer and would recommend this dealership.

Wonderful experience today with Mr. Ricardo. He made the magic happen. His determination resulted in me purchasing a vehicle and I just would like to thank him for his excellent customer service. I will definitely recommend him. 😁

Not professional shame on you he is saying me to your car is available and you came to 10 minutes l drive to Bloomfield and came to 10 minutes he says apologize is not available car another man buying before 10 minutes this place is fake not correct and uffff grrrrrr

I changed the oil on Aug 3. The service has nothing to complain. The customer waiting room looks like a meeting room. This can be improved.

Frank Salzano, the salesman I worked with, is a true gentleman. He was super responsive, transparent and made everything seamless. Highly recommend working with Frank! Rest of the team was professional, courteous and efficient.

Contacted the dealer via email for specific question. Benjamin the internet coordinator ignored the question and pursued to push for a in dealership visit. Regardless of my staying I have no interest in driving out. This is normal behavior for crummy dealerships.Save yourself the effort and work with other dealerships in the state.

Gina Todisco is my Service Representative and is always professional and attentive to my needs. She is prompt in all her actions and open responses to me. I am very happy she is my representative. She knows me and treats me with the utmost respect and friendliness.

Great experience with Robert Kaufman who not only found the vehicle I was looking for but also help me through the process. From the order to the end he was very helpful and professional.

Frank was very responsive all along purchase of experience and very helpful in making my choices. His experience in bmw world and understanding my requirement made this purchase seamless.

Service was done correctly and quickly. Service at BMW Bloomfield is exceptional, I highly recommend it, thanks!

Ricardo was hands down a pleasure to work with. Made me feel comfortable during the entire process without being pushy. Everything was explained to me so I left with no questions. Everyone I came in contact with was friendly, and I left with the vehicle of my choice. Very Satisfied!

Customer service at parts is really bad guys all over the place you tell them pick up or ordering is a nightmare you guys really have to make better

Bobby Kaufman was great to work with! He showed me other cars when the model I was looking for was not available. I highly recommend Mr. Kaufman to anyone looking to buy or lease a BMW.

This place has gone DOWNHILL! Have been a customer at Bloomfield for about 10 years now. Leased two M cars, traded in another BMW, had multiple service visits. etc. The service was generally great. However, in the last year to two, there has been high staff turnover, and boy do I miss the service center professionals from years ago. Now, I urge you to find another dealer and/or service center.My car (under warranty) is currently sitting in the service center for repairs. It was brought in over 3 weeks ago. Its almost a full time job to try to extract information on the status of my repair. The excuses (when you do manage to get a hold of someone) sound shady at best: the part is expected XX day... XX day arrives, no word; I call back for an update... no response... call YET again... were still waiting for the part... well call you next week with an update (of course, no one calls me when they say they will).I am fully aware that car manufacturers are dealing with parts shortages, which is not something I (nor BMW Bloomfield, for that matter) have control over. I accept that. What I dont accept, however, is the utter lack of voluntary communication on their part (all communication I received was *in response* to my requests for an update). Also, please be transparent in your updates. Dont tell me that a part is expected soon to keep me momentarily happy. Be realistic about your expectations and timelines, so that I dont need to waste my (and your) valuable time trying to get updates on the status of my repair. Its the professional and courteous thing to do.

This is the second time I take my vehicle to get serviced at this facility and ran into problems. The first time they did not honor my coupon, I was over charged and my vehicle was not washed, I did not sit there and wait for my vehicle, I dropped it off, so they had all day to be sure it was ready when I got there, this time I made my appointment over a week ago, advised them my boyfriend would be dropping it off but he needed a ride to work, I was asked how far? and I mentioned South Orange, I was told no problem, we can do that. Well the car was dropped off and my boyfriend was given a hard time about being dropped off, he had to go back and fourth with someone before they honored their word. I am so upset about having to make future appointments and getting anxiety over it. Do I even want to return to this service center? I dont think so, the experience has not been good so far.

I would say this as a worst dealer and never gives you right advice and makes you approve expensive repairs by making you believe its urgent. My 2007 car at 90k was driving okay with no warning signs on dashboard. Then oil change light popped as it was about to change that. So scheduled the appointment just for oil change. While my car was getting oil service I am told to its misfiring and it also due for service (lie) so need to change spark plugs too. So had to do that as I was not left with any other option. After that changes I have all kinds warning signs on my dashboard and my car reaches 100mph at only 1000rpm. Not sure what they did but looks like they screwed up something with my car. This type of issues makes me not for BMW and also this authorized service centers.Never go to BMW of Bloomfield for service. I have never thought that simple oil change would make me to send my to junk yard.And fact that I had my spark plugs replaced at the same location 2 years back at 70k mileage.

Extremely friendly staff. Everyone did there best to make the car buying experience very easy and smooth. Great experience

I just got a BMW X5 from this dealer yesterday. The experience is wonderful! My sales Ricardo is very friendly. He helped me in getting this car at an affordable price. Highly Recommend him!

I had an amazing experience buying my new 2021 x3. Bobby was very kind and made the process very easy. Highly recommend BMW of Bloomfield!

Ricardo Sarmiento is one of the best salesmen that I have ever worked with. He is reliable, energetic, and truly cares about his customers. I was about to give up on purchasing from BMW, and ended up buying a new all because of his wonderful customer service. Ricardo is a young and knowledgeable salesman, that you should definitely ask to work with.

FRAUDS. I came to purchase a brand new car. I go through everything....they ran my credit, I insured the car...only to tell me when I give them my card to run the down payment...they have NO CAR TO SELL ME...that the car that I had been communicating with the dealership about since saturday, was sold on Saturday. At this point I have an unnecessary hit on my credit and wasted hours of my time. I have been sitting here even longer because the manager is too much of a coward to come down and talk to me. There is absolutely nothing you can do to make this right. You lost someone who likely would have been a lifetime customer. I will ensure noone I know ever buys a car here.

The work was done promptly. Communication was great. The video of the inspection while my car was on the lift was very informative and reassuring. Service rep was very helpful. Thanks Robert!

Made my life alot easier. No hassle. Fair prices.

I would recommend BMW of Bloomfield to my family and friends, every time I need to service my car, I am given excellent customer service. Thank you for taking the time to do a good job.

I leased my car from here about a year in half ago and it was a great experience. They were so down to earth and worked with me to find the Bmw for me! My seller was amazing and caring. Once my lease comes to an end, I’m definitely coming back here! 5 stars!!

0 stars if I could!! I made an appointment to see and test drive a certified pre owned vehicle. Spoke to someone on the phone who confirms the appointment with me, then receive a text message confirming the appointment to which I respond confirming!Sat in traffic 1hr to get there, then they stuck me to wait 25m in the lobby to then tell me- sorry the car is in the shop!The sales guy had the audacity to tell me, hey I’ll call you when the car is fixed and you can come back.Yeah, right!Find another BMW dealer

Kris Zafar was fantastic! we got the deal done within an hour at a great price. He got us exactly what we wanted and we were pleasantly surprised with some of the additional little features that were included in the car. Easy to work with an none of the painful sales experiences you hear about online. All around great experience - get Kris to help you buy your BMW.

Great service, Ricardo really helped me get my wants and needs situated and also sealed a good deal. Excellent customer service, great peopleThanks again

Never buy a car here. We waited like 5 hours to complete a purchase on a used car. Steeve who was our salesman was all over the place. There were times we would sit for like an hour without hearing anything from Steeve. It’s been over a month since we purchased our car and we called for the plates and they completely forgot. It turns out they been having the plates but just never let us know. We had to drive the car up to the expiration date of the temporary plate. Very unprofessional work environment. Buying a car here is like going through hell.

Staff is courteous, polite and patient. Dealership highly recommended. Will recommend to others. Steve is 👏 wonderful.

This is the worst experience Ive ever had with any car dealership. The sales advisor, Kris, was unfriendly and impatient while there was no other customer in the shop. They promised a test drive on the phone, yet refused to show us the car or even give us a proper rundown. There is a huge premium on top of the original price and he was like take it or leave it, if you cant make the decision today then there’s no service for you. If I could give 0/5 I would.

I was able to be assisted by Ali and Bob and Id have to say the service was efficient and amazing. These guys were able to close a great deal for me in record time! Stop by and see Ali or Bob theyll take care of you!

Ahron Silvestri is a fantastic service representative. He is responsive, informative, highly professional and just a pleasure to deal with. The service department in general has been great!

The team, Tony and Frank from SALES and Dominick from Finance, helped me get a replacement X2 when I lost my X1 in a flood last month due to Hurricane Ida! Thanks BMW Bloomfield for getting me back on the road again!

It was a wonderful experience thank you for handling the car experience very happy

Great experience with our purchase!! Great service, Ricardo was very helpful, and knowledgeable. Love the car!!!

Very unprofessional and no customer service. I called yesterday and asked Al Hendricks for photos of the interior on a Range Rover. He said he would request photos. Its 2021 walk out of the building take some photos with your phone and text them to me. Anyway 12 hours later I have not heard from Al or did not receive any of the requested photos. I called this morning and spoke with Al about the photos. He did not remember the car we were talking about and then upon looking it up again it had been sold. I would have purchased the car yesterday if he had bothered to get me the photos. Dont waste your time with Al, nothing will get done. Or dont even waste your time with this dealership.

Gina service advisor took care of my x3 needs. Gina made me feel relaxed from the moment I arrived at the service department. Thank you Gina!!

Just purchased a brand new car from this dealership. From start to finish the whole process was smooth. Robert Haller has been amazing and is extremely knowledgeable about all aspects of this industry. He got me a great deal and continues to assist me with questions after the purchase. Thank you Robert!

Sal was great to work with. Knowledgeable, honest, and patient with our endless questions. It was a pleasure buying a car with him.

Another great purchase at BMW of Bloomfield, this is my second car this year from Chris Chang and John DelFranco! Amazing, super quick! Perfect service. Fair Pricing! Give these guys a call if youre looking for a BMW!

Thank you Jack, Mohamed and William for the outstanding sales experience. First class all the way.

Very Disappointed! First Impression, bad impression. Sales rep performance very poor. You know who you are. No concern for customer retention, interest, or satisfaction. Save yourself some grief and buy elsewhere. Thumbs down for this place.

The ultimate car shopping experience for the ultimate driving machine. I highly recommend this dealership. Chris made the process extremely smooth and fast. I love my X3!!

Service was the best in all my years! The mechanic looked over everything even after the fact I know they know he knew it was a sensor in the rim! I was amazed on how quick and efficient the mechanic was by far the best one I’ve ever dealt with.

Everyone was super helpful and pleasant to deal with. The online appointment mechanism failed by letting me book a 3.00PM appointment for a break fluid change whereas the latest appointment they take is 12.00pm, but they took care of me anyway. Very customer centric.

Very smooth transaction. No pushy sales tactics, even delivered a car I have purchased to my house

Great service for tire inspection and fixes.

Fast, friendly and easy. Purchased from out of state and did the deal via one phone call and few texts. BMW of Bloomfield helped coordinate enclosed transportation as part of the deal. Steeve E. was response and attentive to questions and follow up. BMW of Bloomfield coordinated with a third party to come to my home and sign all the paperwork. A fairly painless process.Would buy from BMW of Bloomfield again.

We recently leased a new X3 from this dealership. Bobby Kaufman was the salesman. All it took was a phone call. Bobby gave us the 3 year lease rate on Tuesday, and we picked up the car on Saturday. The experience was an In & out without any hassle just the way we like it and all car buying experiences should be. I really recommend this dealership and Bobby Kaufman if you are shopping for a BMW in tri-states.

Jack was excellent. Locating a vehicle I might enjoy was very easy. This was wonderful given the current state of inventory. Jack explained everything in detail. He arranged for my wheels and all-weather mats to be installed. I am very happy with my vehicle.Bloomfield BMW has been my dealership of choice since arriving in NJ in 2007. Please continue to be best-in-class.Thank you!Keith

Best customer service. Mohammad F made the entire experience seamless and I couldnt be happier with my new car. Thank you to Samir as well for dropping off my car and taking the time to talk me through how everything works. Overall, amazing experience. Highly recommend!!

Dealing with dealerships has always been a hassle for me. I like their effort to try and work all details remotely as much as possible. Special thanks to Ricardo an Jack to help us through the process of getting our BMW.

Everyone was very friendly and attentive. Jin, my services rep, was great. He texted and called me while in the waiting room and even sent me a video. He also discussed a cost effective solution for my car without trying to upsell me. I’m very happy with my decision to have taken my car to BMW Bloomfield for servicing.

Positive experience. I dropped off my car and waited in the Waiting Area. They were very clean, well sanitized and kept everyone over 6 feet apart. They were very efficient and texted me to give me status of my vehicle after 30 minutes. After my vehicle was finished with service they washed and cleaned the inside.

Service was fast and great, Ricardo and Samir were extremely helpful and easy going.

Great place to get my vehicles serviced or renew my leases. Always extremely accomodating! Top BMW center in north jersey in my opinion.

This scheduled service was in connection with the Takata airbag recall. Everything was seamless from scheduling through completion of service and vehicle was returned clean. My service manager, Gina let me know promptly once everything was done.

Anyone walking in this dealership to buy lease whatever the options, looks no further than Henry Intriago, he is the best sale man that I ever come across he will definitely make your buying experience fun and easy .

Nearly two months after our purchase of a pre-owned vehicle with BMW Bloomfield, I can say that this was a positive experience all around. Bobby Kaufman went above and beyond to reach the deal we were looking for in trading in our own vehicle and made sure we were satisfied with the pre-owned vehicle we acquired. Bobby was willing to meet early (before 9am) to accommodate our work schedules and was always readily available by cell if needed. He seems like a genuinely nice guy to boot.The dealership included some parts and service as well, in coordination with their in-house service team. There, we interacted with Jin Yoon, who was similarly professional and worked to make sure we were happy with our vehicle and the standard of service. Despite COVID-related delays in sourcing parts, the dealership was good about keeping us updated and arranged for transport to/from while the vehicle was being serviced.

We always feel well taken care of when we visit the service department. Hesh always does a great job for us and the rest of the service folks are extremely courteous, friendly and knowledgeable.

I recently had a mobile repair at my home for an updated air bag. The mechanic arrived right on time, was polite, explained what he was going to do and got down to work. He was quick (15-20 minutes) neat and efficient.One of the best service experiences I’ve had in years.I would also like to mention the two other dealerships would not do a mobile repair and said that it took several hours to do this repair.

First time experience wasnt great. However, Service Management Richard Hwang reached out to me and made the experience much better.. My suggestion to anyone who doesnt have good experience at first is to reach out to Richard, and he will take good care of you. Thanks Richard.

Aaron Silvestri was very helpful. My car was serviced and ready as scheduled. Overall a very satisfactory experience.

Service Tech Hesh is greatOnly issue is the men handling the drive up ramp. Like Keystone Cops. Pull up?Wait? Which lane? Seems disorganized.Long and confusing lines.

Great place to get my car serviced. I was taken care of immediately upon my arrival, and informed of everything done from beginning to end. I was even sent a video of the work performed by the technician. Nice touch! Impressive!

I bought a brand new hybrid X5 in 2018. Truly, I have been very disappointed by both the vehicle and the service I have received at this dealership. When I was buying the car, all of the agents were very diligent and polite. Now, they will not even return my calls, do not give a solution for the many problems that this NEW car has given me, and make go back and forth to the dealer.

My sales person Bobby as well as his assistant Kamal was the BEST! They pay attention to detail and very accommodating. When you walk into the office, you are greater with the up most respect and professionalism. Everyone I dealt with in the office even down to the paperwork was on point. Bobby and Kamal made me feel very welcoming. The ambiance in the office was also warm and welcoming. I know where I will always go I. The future to buy another vehicle. YOU GUYS ARE THE FREAKING B-E-S-T-E-S-T!!!

Perfect service from the start to the end.It was seamless and Henry was very professional and helpful

I needed coolant for my car, I see BMW dealership offers it, something told me to compare the prices of dealership, look how egregiously marked up the prices are compared to the BMW dealership on RT 22, when I called and spoke with Scott about it he was condescending and rude, Insinuating im looking at amazon prices opposed to BMW .. well I took a screen shot for everybody to see here

The service that Steeve provided was exceptional. He went well and beyond to make the purchasing of buying a car easy. I would definitely be back soon to purchase another car from him.

Bought our 430i convertible recently from BMW of Bloomfied. There was a few weeks wait but it was so worth it. Even before I talk about the car, I have to call out Frank Salzano, the sales advisor from the dealership. Frank is a wonderful gentleman and passionate about what he does. We were getting fidgety with the long wait time on the car and he made an effort to keep me ‘proactively’ posted every day. He made the whole new car buying experience ‘seamless’. Thanks Frank!Now onto the car. This is our 1st convertible. The 430i (metallic black with red interior) is jaw droppingly beautiful! It drives pretty good too. I think it’s as good for regular drives as it is for the weekend trips to the shore. The rear seats for 2 is quite roomy and comfortable, there’s just about enough trunk space. The classy BMW gizmos on the front panel can’t be beat. Add to that the Harman Kardon music system and what else can one ask for. It’s a great buy!!

They just care about ur money they don’t care about your selfAnd the people in parts department always in breakThey keep talking between them about their familiesAnd ignore costumers standing in front of themAnd if you call 📞 they will never answer they want you to leave a message so they can call you in 2 weeks

I did not like the service here! I had a check engine light on a X5. Took to them 3 seperate times in a span of 4 to 5 weeks. $1500 later car still not fixed, check engine light still on. Called the manager before his response. 24hrs and counting no response.

Salesman Frank is really nice and friendly during the whole purchase process

Jin was phenomenal to work with, he made setting up the service needed for my car super easy. 5 stars all the way, thank you Jin!!!

Ask for Bobby Kaufman. I couldnt imagine a smoother, quicker experience. Top notch!

I had an air bag recall that needed to be fixed. BMW of Bloomfield offered a mobile service which I utilized. The technician name Randy was extremely knowledgeable, informative and helpful. Thank you BMW of Bloomfield for the mobile service and thank you Randy for the quick and professional service 👍🏽

Jin Yoon was my service advisor and was extremely accommodating with my busy schedule, and made time to speak to me, describe the experience, and provide me my options despite himself having a busy schedule.Jin is an exemplary and extraordinarily fair manager and advisor in an age where far too many salespeople and support staff push their services, advice and products on clients who may not need or want them. He listens carefully, and crafts his message in an intelligent and informed way that benefits the customer, such that they clearly understand the value and quality of service they receive. This highly constructive attitude results in clients like myself who will choose his service again and again when its needed.Jin handily led the very challenging effort to save my car from being totaled when it suffered catastrophic water damage to the engine and nearly every working part under the hood. He coordinated and negotiated efforts with mechanics, the insurance company, other advisors, and myself to keep the car from being totaled, and the car was returned to me in the great working condition it was prior to the incident. I likely may not have been able to repurchase the same BMW if it was totaled, and he knew this--so I have the car I bought back today because of Jin and his efforts to save it.He sets a high but attainable bar for his advisors and the mechanics crew that I suspect most dealers wish to attain, but fail to understand how to deliver--BMW of Bloomfield has found this special place with Jin. Ive only worked with two advisors of Jins caliber (including Jin) in the last 30 years--like the outstanding doctor, barber/hairstylist, or mechanic you find once or twice in a lifetime, once you find them, Jin is the one I want helping when my car really needs it, be it an oil change, or a major vehicle repair.Please BMW of Bloomfield on your next survey offer 6 stars so I can award him that! I look forward to my next visit when its time!Many thanks Jin!

A 2 star review. What has happened to this once excellent dealership. I purchased here before. It took two days of asking to speak to a live sales person after contacting their website. They do not handle communication well. After finally hearing back from a different sales person, I was informed that they would assess a 5000 assessment fee for the privilege of ordering with their allotment. Fair enough, the unreliable communication was enough to steer me away to another dealer, the fee was not what I expected

I want to thank my sales person Ashley at Bloomfield BMW for making my recent lease such an easy and enjoyable experience. Ashley has a wonderful personality and is extremely knowledgeable. She was always prompt in responding to my questions and always made herself available to accommodate my busy schedule. I highly recommend you make an appointment with Ashley if you are considering a purchase or lease.Thank you Ashley!I now have two BMWs, one of which was purchased somewhere else but I have my vehicles service that Bloomfield BMW and I am more than satisfied. Service manager Richard is amazing and works hard to always put the customer first. BMW of Bloomfield has me as a customer for life!Sincerely, Rich M.

Had my car serviced at bmw had a minor mishap but the manager Erin was professional and resolved the issue thank you.

Robert Kaufman is an excellent sales associate. He gets the deal done fast and efficiently. Doesnt make you play games and is extremely accommodating. I love the new car, thanks for the great service.

The advisor- Ahron Syvester is excellent, and has always been in his promptness, sincerity and skillful knowledge in addressing our needs for our BMW cars. So I am very grateful.

Excellent customer service and everything was done on time and as promised