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Value Xpress Auto Repair
12800 Western Ave, Blue Island, IL 60406, United States
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Value Xpress Auto Repair
Comments
Tr
Review №1

My previous post is no longer true, Tony has lost his sense of integrity and honesty not only doing damage to my car but several others as I understand, He offers no warranty and when they make mistakes or damage cars they just tell you oh well. Tony and the staff are good people eager to help and go the extra mile. They have helped me from simple exhaust repair to completely installing an engine and all points in between.

Ly
Review №2

Excellent repair shop. Eddie Velasquez is the best!

ti
Review №3

You need to know more info about the problem of you car

Jo
Review №4

Place was extremely good in and out. Fair price

Sa
Review №5

Ed is the best he knows whats wrong and fixes right away

da
Review №6

Been coming here for years they are very fast and responsible and very good workers I love coming here there prices are fair and I will always go back I recommend u this place value Express is da shop u wanna go to thanks you so much Eddie 👌🤝💯

co
Review №7

Came in with a 2007 Dodge Charger with a oil plug problem. Went to 3 mechanics within the neighborhood gave up easily and told me they couldn’t get the plug off, went to Eddie completely satisfied.Told me the last mechanic stripped my plug (which is the shop Directly across the street from his Do not go there!) He welded a socket on the plug and came right off as easy as 123. I highly recommend the shop you will be a satisfied customer when you leave.

Gr
Review №8

This is hands down the best service center in the city, from oil changes to engine work or brake work. Ive only come here for all my work and everyone I send here says the same. They are professional and reasonable and to top it all off punctual. If you dont come here now you will wish you did later.

Do
Review №9

I have been going here for years. They have all been honest and reasonable. I trust them which is just about the best complement I can say.Thanks Eddie

Da
Review №10

We had all of our catalytic converters changed on a 2009 Saturn Outlook.They do great work and in a timely manner. No complaints!

Th
Review №11

Do not take your vehicle to Value ExpressNovember 7, 202012800 Western AveBlue Island, IL 60406United StatesHe ripped me off. Paid over $900. He told me to take my vehicle to another mechanicMy car is worse than before he “fixed” itHis name is TonyDo not patronize this businessHe hung up on me while discussing my vehicle!Poor customer serviceValuexpress

Da
Review №12

Didnt do me any good to pay Auto Shop prices$$$$$. And still have the same problem. What is good about a warranty on something that doesnt fix the original problem

Ur
Review №13

They put a transmission in my car and broke the power steering line and pump making me pay for that but also reminder before I took my car to this shop I had no lights on my dash when leaving my emergency brake light was on along with abs light and traction light they basically refused to fix the problem jus continue to try to get more and more money out of me I spent 900$ trying to fix issue with other shops until I find me a good mechanic all the way out 3 hrs away fix the issue they messed up for 40$ which when they was plugging the connectors back up to transmission which runs all the way back to brakes one was dirty he cleaned it up and car is running like a champ but this shop is horrible they are very money hungry barely cars on the lot because they are horrible keep your eyes opened

B.
Review №14

Didnt replace all the parts i asked to be replaced at the same time. Took the car in for an alignment where they suggested only to find out the parts they said were fine had to be replaced still in order to do the alignment. Went back and now they admit the unchanged parts need to be changed, but want me to pay more for labor than i paid the first, because they have to remove the parts that they previously installed in order to install the same parts i asked them to install the first time around. This us the second time that theyve done this to me over the years. BAD BUSINESS

St
Review №15

Very friendly! gets the job done highlyyyyyy recommend.

Ba
Review №16

I worked with Value Xpress and they helped me get everything I needed in a timely manner. Thanks guys for the amazing timely service!

c0
Review №17

Value Xpress Auto Repair Service is...Exactly as its named. No low-balling, no BS and definitely no nonsense. This business has been around for years and I am definitely one satisfied customer. Kudos to owners Eddie and Laura yet more especially to their most outstanding full-service mechanic, Freddy. I cant say enough about his skills as he puts his heart and soul into making sure that you definitely walk out one satisfied customer.If you want your car to be happy, most definitely come to Value Xpress!!

Th
Review №18

Quick, cost effective, and helpful! I’ll definitely be back

An
Review №19

Great place!! Very nice understands whats going on I had brought my 07 Passat in cause something was going on with my Rotors the dealer wanted to charger me 125 dollars just to look at it when I already told them what it was. So I brought it here I talked to Laura and she told me to drive it in so they could look, it is ended up just needing the rotors cut and pads cleaned up and it was fine. She didnt even charge me half of what they wanted at the dealer just to look at it. The way I see it I was blessed and very pleased with the work.

La
Review №20

Value Express is the place to go they have good value for all their needs and Abby is wonderful he will work with you Eddie Eddie Eddie

Ja
Review №21

Excellent customer service, detailed about what’s going on with your car & actually showing written proof of what is going on with car! Affordable prices as well!

Ta
Review №22

Great customer service as always..speedy but proficient service .will definitely be patronizing this auto shop again

To
Review №23

Never have had a problem. Eddie, the owner, is the man. Always has been very helpful and fair.

Le
Review №24

Great service at an affordable price. They have worked on three of my cars with professional service, and will honor your warranty from previous work. if it still current.

Mi
Review №25

It was as simple as fixing a windshield wiper. One was working perfectly, and the other was barely lifting up. My daughter, initially took the car in. Two weeks later, I took the car in for the exact same problem and was assured that that time it was fixed. Yesterday, same thing only worse. While driving in the rain on the highway, the fixed wiper came loose again and locked itself onto the other wiper and both we stuck right in the center of the windshield. Called Value Xpress, and once again was told to bring the car in to fix it for real this time, only now its going to cost more than it did when we first took the car to them. The manager said that they only tightened a loose bolt and hoped that that would fix the problem.My daughter warned me because she reminded me that everytime they fix something, we always have to take it back. While I agreed with her, I figured they could handle something as simple of fixing a windshield wiper. WRONG!

Ke
Review №26

Ive been bringing my vehicles here for years now.

Qu
Review №27

Great service reasonable prices.......in and out

Ca
Review №28

Great service... truthful assessment and dependability

Ge
Review №29

Didnt have an appointment but he took me right away Im very happy with my brakes😁😁

Ja
Review №30

THIS PLACE SHOULD BE CLOSED DOWN!!! THEY CANT EVEN REPLACE BRAKES WITHOUT YOU HAVING TO BRING YOUR CAR BACK. THEY WILL HAVE YOU ALMOST REPLACING YOUR WHOLE ENGINE JUST TO FIND OUT WHATS WRONG WITH YOUR CAR. ONLY GAVE ONE STAR JUST TO WRITE A REVIEW.

VI
Review №31

I took my vehicle to Value XPress to have my own new rear brake pads installed. After waiting for 2 hours I was told my car was finished, so I paid about $85.00 for the labor only. I got into my car, drove off. About 4 blks away, my brakes went all the way down to the floor barely stopping the car. I called and told the manager what was going on with my brakes. He said that he did not bleed them enough which was the reason air was in the brake lines. I will never go there again. The manager and mechanics pose a threat to the safety and lives of their customers needing brake service.I WARN THE PUBLIC TO NOT GO TO VALUE XPRESS AUTO REPAIR FOR BRAKES!GO AT YOUR OWN SAFETY RISK!Sincerely,

Je
Review №32

Always get good service from them

Mi
Review №33

Horrible experience. My car was worst than when I took it in. He claims he would put my car on his machine and the machine would tell him EXACTLY why my car was cutting off on me. He claims it was an air flow sensor problem, which was put on backwards, as another more experienced mechanic stated. It appears the sensor was not the problem and from speaking with other people, it appears the sensor was a used part, when I was assured it was a new part. He charged me $245 and will not even reimburse half of that amount on my debit card. As soon as I drove off his lot, my car cut off on me twice and continued to cut off on me, making a very loud noise and shaking like crazy! Nothing, but a ripoff!

De
Review №34

Very fast! Got my brakes done in 30 mins!

To
Review №35

Family owned businesses for 21 yr ! We are honest and always like to help people out with vehicle!

Ge
Review №36

Best shop around for all your auto repair needs!

Ki
Review №37

Horrible place!!! DO NOT TAKE YOUR CAR HERE!!! THEY ARE LIARS!!! DO NOT TAKE YOUR CAR HERE!!! I HAVE NEVER GIVEN A REVIEW ON ANYTHING BUT THIS THE WORSE PLACE IVE EVER EXPERIENCED!!!

Ma
Review №38

Went to get a full brake job was charged over 500 bucks. I paid it no problem. When i drive i notied that my rear driver side was smoking and producing residue. I called to notify the mechanic and was told it happens sometimes to drive it around some more and bring it in if it doesnt stop.It stopped after the next day so i was relieved because im a single father and had to take pto just to bring in my truck in the first place and woyld have been hard pressed to find time to bring it in again.A week later i start to notice sqeeling and the brakes making a blavk residue. I bring it in again during my lunch break and he says yeah it happens sometimes yeah fix that right up for you. He tells me the brakes were locking up. Wich i figured... Usually he says what he is going to charge he said nothing... I was under the impression that it would be free becasue they fixing their botched brake job that they did in the first place. I uber and walk back to work and pick up my truck after work.He then goes on to charge me 220$ for one brake that they should have done for free in the first place.I was too danm stressed out and tired from work and my personal life to get into it with this guy.Dont get me wrong he is real friendly.... But so are used car salesman.Ill just never come here again and i would encourage others to do the same after this experience.

Ke
Review №39

I called Value Xpress and explained my issue and I was treated like a second class citizen. The man was very rude and hung up on me. As a woman I dont recommend this place unless a man calls or you will be treated rude too.

Ce
Review №40

They get those cars from the auction. And they do not thoroughly check them. Car was lousy couldnt even get it home

Da
Review №41

Been a client for over 10 years, excellent service!

Er
Review №42

Polite,very fast service.Great prices too

De
Review №43

It was my Fourth time using them.They get the job done.

Ed
Review №44

Great place filled with hard working people

Pa
Review №45

Excellent and reasonable prices

Jo
Review №46

Not a good place to buy a car from I would not trust them my opinion

Da
Review №47

Good work reasonable prices

ch
Review №48

Went to get air in my tires.

Ne
Review №49

It gives you one price before he starts and then by the time hes done hes got another price for you because he figured out something that he needs to add in charge you more for rip off

st
Review №50

Very very bad place people. They will lie to you never go to this place. I will never go back.

Jo
Review №51

Terrible charged me 300 for a thermostat (5$)

Vi
Review №52

Good service

Information
15 Photos
52 Comments
3.8 Rating
  • Address:12800 Western Ave, Blue Island, IL 60406, United States
  • Phone:+1 708-824-0336
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
  • Mechanic
  • Muffler shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–4PM
  • Sunday:Closed
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