We had a great experience at the Verizon Kiosk in Town Center Mall with Oscar and Jason. They spent a great deal of time helping us to choose a new IPhone 12 and a new IPad. We highly recommend them! You won’t be disappointed.
Oscar, Jason, and Josh were awesome. They walk me through every step of the way and set up my new phone. They got me a great deal, and really went above and beyond. Thanks guys!
These guys are super helpful. Josh went above and beyond to help me understand my options and provided supreme technical guidance and strategy. Did all of this free of charge since I purchased everything online. Best customer service, it goes a long way.
Greg was absolutely great. Fixed my problem with no sound on Google maps in 2 min. Previously Apple support spent 1 hr 15 min with no luck!!! Boy Greg is the best!!
Oscar Greg and Jason are so nice, helpful and knowledgeable. They made my experience at Verizon as smooth and quick as possible.
Absolutely fantastic experience getting my new Samsung S21 plus. Josh was the representative and he was great; knowledgeable, courteous and friendly. Great new phone and an enjoyable experience
We’ve been to this place 3 times to Josh and service has been outstanding each and every time.
They were very fast with fixing the data issue on my phone. Bunch of awesome guys there!
Jason was an absolute champ. Above and beyond service, made everything a breeze. Literally better than going to a full location.
Great Customer Service! Jason was a big help with pairing issues. Tech issues were resolved. Strong follow through post sale.
This was honestly the best service i’ve had from a verizon shop, thank you so much to fayyaz and oscar, they helped me so much, i had broke my phone and got a new one the same day and at a much better price than i had thought.
Had a full selection of phones, if you need phone this is the place to go, all your questions will be answered.
This place is great. Oscar took great care of me. Got me in and out in a hurry. I would definitely recommend this place if you have any phone needs.
The guys here are so sweet and helpful. Im 97 years young and they helped me set up my new phone and taught me how to use it. Highly recommend this location in the mall
Bad customer experience. Stopped at the door. No entry because they were short staffed. Unsatisfactory!!!
Josh was fabulous and very kind. I had an issue with my SIM card and he knew exactly what the problem was and was quick to assist me. Very knowledgeable!
Josh was fantastic and helped me fix the issues I was having on my iPhone. Wonderful team of people at this location!
I just had the pleasure of purchasing a new phone and having Oscar the Asst Mgr help and I am in the clouds with joy and satisfaction!! I am so happy!!
Adam was fantastic from start to finish! He made the entire process easy, convenient, understandable, and tailored to suit my priorities. I would highly recommend this place for any of your phone needs!
Spectacular service, beyond all expectations. Jason just navigated me through an incredibly complicated situation and resolved the issue. Dont go anywhere else!
Greg at Boca Town Center Mall is the best . He is very friendly and professional . He really fixed my problem on my phone . Very very professional
Oscar was verg helpful going over all the different options! Highly recommend!
The people working here are amazing Josh himself was fantastic. I had a issue that Verizon and Apple couldnt help me for at least a few months. Callled the store and Josh told me to come right in. I was there in 15 min and Josh took me right in . He fixed my problem and more and it took well over and hour of his time. So happy to know he works here and is willing to be such a great help with my cell phone issues. At the end he didnt want to take my money. What a Mensch. Next time you need help look up josh at this store. Hes your man.
Amazing experience here. Adam Stone, Wireless Specialist, was professional, kind, friendly and he went out of his way to help me with all the issues present with my account and phone. His customer care and service is well beyond his years. He is well deserving of a raise and promotion. Major kudos Adam! You rock! Thank you!
Greg was a great help in getting my phone updated I would recommend Verizon in the Boca Town Mall ask for Greg Thanks Marty M
I recently just stopped by the Verizon in the boca mall not to long ago. I had this nice gentleman Adam helping me. He was able to show me how to properly use my phone as well as show me how to use my Verizon app an was telling me about possibly upgrading my phone as well as getting my tablet connected to my plan. He was such a delight to deal with an so helpful. I’ll for sure be going back if I need help again to see him!
Would highly recommend visiting this location. My phone was giving me so many issues and headaches, went into this location to get it fixed and Adam helped me get into my old phone and even got me a great deal on a new iPhone. These guys are all great, definitely a satisfied Verizon customer!
Wonderful help give Oscar a promotion!
Corey Davis at the Town Center Mall location was very helpful and patient with me explaining the operation of my new I-Phone 10. I don’t everything, but I am able to do this much which I couldn’t do before-all thanks to Corey. Corey deserves 5 stars or whatever your highest designation is.
Corey was an excellent Verizon professional! My husband and I stopped in to the kiosk at the town center mall location and we were taken care of immediately. Corey went above and beyond giving us pointers on our new 11 and a cost comparison before we made our decision . Corey made a long process feel like a breeze. Thank you Corey!
This was our third stop at a Verizon location when we decided to switch from AT&T -prior locations were totally lacking quality service -walking through this mall we stopped at your Verizon kiosk and met this young man Adam STONE we found him to be a consummate professional knowledgeable and very attentive and because of the service we received on the spot we bought two phones Apple 11‘s and switched from AT&T-he deserves to be recognized and offered us support -even as we were leaving if there was anything we needed we could always reach back out to him -something that was greatly appreciated by us- You should really be considered to move up in your company
Bought a new phone for our parents. Marcus, the store manager, was a great help. Were an excellent deal. Id definitely use them again!
The service rep Greg was terrific.
Great service. Was quickly assisted and question was resolved. Great team of guys and not snobs like other carriers.
Greg is freaking awesome! He was so helpful and professional. I’m so happy I switched to Verizon. Greg made this process easy. I’m a very satisfied customer. Thank you Greg.
Alex was an incredible help today when I got my upgrade. He was very patient and was happy to answer any and every question I had. He even printed out an excel spreadsheet to show, in detail, where each number came from. My last experience getting an upgrade was less than satisfactory, so Im very grateful for Alexs help! Will definitely go back because I trust him and the staff at this Verizon. Omar was also very helpful.
Great experience purchasing a phone last night for my husband who unfortunately has difficulty using electronic devices due to illness. The sales associate George and his fellow associate (did not get his name) were extremely helpful and couldnt have been more accomodating. Great guys working there!!!
My son who has just started at Lynn University who also has som disabilities phone malfunctioned, I called the store spoke to Adam and he helped my son with the phone issue he totally went above and beyond for our son and gave me all the options prior to making the final decision. His service and care for customers is a 10!
Josh was superb and helped me switch from a pixel to an iPhone! Highly recommend this location
COREY AT Boca raton mall has helped me twice this week. He is so kind and always has a wonderful attitude. Love working with this Verizon group! Thank you Corey!
I was having a bunch of issues with my Apple ID and Josh at the kiosk helped me fix everything! Very nice people working here!
We had a fantastic experience with Dennis - he helped us set up our sons new phone for school. He was literally the best person Ive ever dealt with at a Verizon store. Professional and knowledgeable -- we will be back the next time we need anything!
Really impressed with the customer service! Very patient and helpful, thank you so much Greg for helping me set everything up!
Gabriel Martinez was fantastic. He should be running a brick and mortar Verizon store! Groom this young man for Leadership before I steal your talent😏This young man single-handedly identified my problems and corrected them in 30 minutes. In that time I was able to see his character and integrity at work. Thank you very much Gabriel.R.J. Feist and family
Great experience!Stephen provided excellent advice and service. Fixed issue and provided me with an alternative plan that increased service and reduced costs.
Greg, Josh and Gabe helped me add a new Apple Watch to my account and even helped me pair it as well. Excellent service!!
Josh was great, very polite and willing to assist me with questions I had about my email
Usually dealing with phones, technology etc is a pain but Michael really made it seamless. He was helpful and respectful and I offered to tell his manager what a difference it makes to do business with just nice people. People often complain but rarely give compliments. This was a great experience.
George kafetzis offer his expertise and a great amount of time to help this 77 year old understand my choices regarding changing from a flip phone to an I phone. Thank you george
This store is amazing. Everyone is very helpful especially Greg he kind and considerate. Taught me to use my phone.
This was wonderful. My tablet died. Went to the store here in Boca mall. They did such wonderful service after telling me on the phone last night that they could help me after 2pm today. They sis and I again am so happy with Verizon.. Thanks for having such fine employees!
Greg helped an old lady switch from a flip-phone to an iPhone. His calm, reassuring manner helped to relieve some of the stress of detaching from her ancient phone. Thank you, Greg, for helping me join the new generation.
Chris was excellent. He took care of us and made sure that we understood and were comfortable with all he had taught us. He will be a great asset to Verizon as he is apersonable, patient, helpful and smart young man. This was a very pleasant experience.Were staying with Verizon!
Joseph Spears was so helpful in helping me update my new phone and so patient transferring the information and explaining how to use it. We even had to go back for more questions and they treated us so well. He and Gregory are a great team--no nice and great representatives of Verizon.
Greg is incredible. Been to several Verizon stores over the years, and his technical skills are second to none.
Josh is great! I had a ton of issues with a phone I got from a different Verizon store and he fixed them all. Great team here!
Seth was absolutely amazing and he provided the highest level ofncustoner service. I would highly recommend SETH for any of your Verizon needs!
Started off pretty good. Then went downhill fast. However, in the end, the store made it right. Just make sure you understand what you’re being charged for and know this not an actual Verizon store.
Josh was wonderful and helped me fix all my issues!
The most excellent service I have received. Greg is amazing and very knowledgeable. Highly recommended.
Excellent team at this location. Josh and Andrew helped me fix an issue I was having with my Samsung phone. Highly recommend!
Excellent experience, Joshua was terrific!!
Josh was very pleasant and a joy to work with, highly recommend!!
Especially excellent - Joshua Tucker - went over and beyond for me. Excellent customer service. Everyone here is excellent but he was exceptional.
These guys are amazing. Way better than sitting at apple. Greg set me up with a new phone and iPad!
My phone suddenly broke and I did NOT back up my data on iCloud. Brian at Verizon in Boca Town Center was like a magician and somehow managed to make the old phone work long enough to pull the data from it and get all my contacts and data onto my new phone!!Brian (tech wizard) and Ronald (who sold me the new phone) were both extremely helpful, knowledge and very kind. I highly recommend visiting this Verizon kiosk. Even though it is a kiosk they are an official Verizon store and can do everything if not more than other store locations.
Corey and Seth were amazing. Most helpful.
Gregory Common was absolutely amazing. It was the best service that I had in a very long time. Keep up the great work Greg !!!
Great service! Greg and Ryan were so helpful! I will only go to the Verizon kiosk in the mall!
Gregory is wonderful. He took the timw to help me fix my email. I highly recommend this store.
This is the third Verizon store Ive been to for problems with my S9. The previous two told me that I have to find a corporate store. The sales rep here told me that he can handle anything at this location so I proceeded to tell him the problems with my phone. After explaining everything for the third time, the sales rep told me that we are better off buying Samsung phones from Best Buy since Verizon does not have Samsung reps. Verizon sells the phones but cant help you if you have problems with it.
Greg was very helpful describing the different options and plans I could pick. He ended up helping me decide to get the apple 7+. It was a great decision!!!
Greg and Ryan awesome customer service, very knowledgable and patient. Switched to Verizon because of these guys!! Come see them!
I had problems with my device and didn’t know what to do, what an amazing team! They helped me with all my problems and then some. Amazing!
Greg and Ryan were very helpful. Reccomend seeing them. Switched to Verizon from another carrier.
Stephen was extremely helpful. He spent a lot of time with us and did a great job.
The whole team is great here! Josh in particular helped me fix some issues i was having on my Samsung device, and he was very informative and polite. Definitely reccomend this location!!
Joey was awesome! This is the 2nd time he has helped me with an issue and solved it for me very quickly. Great service!! Thank you.
Josh helped me set up a new S9 and I love it. The whole team is phenomenal!
Greg is so patient. He help set up my phone and get it working. These guys are excellent.
My salesman Gregory was the best. He was extremely knowledgeable and very helpful.
Josh helped me get a new S9 and was very helpful. Excellent service and team here!
The whole team was phenomenal! Josh in particular was great! Highly recommended
Hands down Greg the beat. Made what used to be a horrendous experience the most pleasurable. Thank you Greg
Very prompt service. Gregory Comon was very knowledgeable and helpful. Id consult him preferentially with a problem
Greg is amazing. He solved all the issues that other Verizons couldnt figure out. Highly recommended
This store is great. Greg solved my issue with ease.
Greg is amazingly patient and so willing to help. This is a great store.
No ones better than these guys here. There all so willing to help. Greg took care of me and showed me some features on my phone
Josh was fantastic as was everyone else at the this store. Highly recommended!
Excellent customer service from Josh!
They were wonderful! I have a business account with them and could not be happier with their service!!
Alex is consistently helpful, considerate, and polite every time I Visit this location . He has helped my wife and I resolve issues on many occasions . All Verizon employees should be more like Alex and the company would be a world of difference . Please do yourself a favor if your going to a verizon store in the future - go to town center and see Alex for a tremendous buying and learning experience . 5 stars .
Josh helped me fix an issue with my email on my phone, He was very helpful and nice, and took his time with all of my issues. Highly recommend this location!
These guys are amazing! Never thought I could get this level of service at a kiosk.
Gregory is the best! My hero Very knowledgeable and personable
Great place. Saved me lots of money after I broke my phone early. They (Rich) figured out a way to save me money! Recommend highly!
Thank you to the great team at Verizon Boca Town Center Mall. Rich, Stephan. Fixed my phone fast and gave great service! Ill go back again. Lisa
Greg was kind enough to teach me how to use my new phone. Amazing help.
Stevie took great care of me ... very professional and had a great experience with salesman. I would definitely recommend this store to anyone.