I am pleased that I found West Boca Hearing on the internet; they are lovely and understanding. Craig and Alison treated me exceptionally well, and they took all the time to listen and understand my needs. They are so responsive to their customers, which I appreciate and very hard to find these days. I highly recommend West Boca Hearing for anyone who needs hearing evaluation, hearing aids, or anything in between! I cant stop recommending them to my family and friends.
They are a superb team. They serviced my hearing aids.But even better they were able to reset a 5 year old pair of hearing aids for my wife to see if she wants to wear hearing aids. And they are not out to just sell you a new pair of hearing aids. A super competent place.
Wonderful people! So happy I found them, highly recommend them 😁
One of the nicest offices I have ever been to. Starting from the front office Gina, Antonella and Madalyn are amazing employees. Angelo, Craig and Allison are so amazing, I actually was very stressed about this new addition to my life and they made me so comfortable and I laughed through my entire appointment. Who would have thought I needed hearing aides?? BUT amazingly enough I can truthfully say I have them a few hours and I already love them! Thank you West Boca Hearing Center, you made this transition for me very easy. I would totally recommend this office without hesitation!
I have gone to West Boca Hearing Center three times.Each time my hearing aides needed repair.I also had wax removed from my ears.I tried to pay for the repairs and wax removal and was told no charge.I had purchased hearing aides from another doctor.They did not fit in my ears properly.They sent them out for me and had them reshaped so they would not fall out of my ears anymore.Again, no charge.More importantly is the entire staff.It is very challenging to try and talk to people with severe hearing loss.Some of the patients are extreme seniors.The doctors and the staff are so warm and sensitive to the situation.
I brought my mom here and within seconds of entering the office I knew it my moms life was getting ready to change for the best. She already had hearing aids but another location did such a poor job at setting them up that my mom wouldn’t even wear them. The staff here reassured my mom, reprogrammed the aids and even tears were shed once she started hearing. The staff here are true heroes!!
Angelo always so considerate and knowledgeable too.. Great staff and let me also say that they really find exactly what is necessary to help you hear clearly.. Would highly recommend this company. They are more than a 5 Star!!!
Love the staff and their family-like service. They took time to explain the entire process of doing a hearing test and everything else in between. Great job team!
Craig and Anthony have been amazing supports in my husband’s efforts to use his hearing aide well. Their intelligent, capable, and caring manner is so appreciated.
Wear Boca Hearing Center provided me with a highly professional consultation. Angelo and Allison were efficient, friendly and caring. I couldn’t recommend them more highly.
Angelo and Craig couldn’t have been more professional, knowledge or assistive with my new hearing aids. Angelo treated my mother several years ago, and as I was her primary caregiver, I had the pleasant opportunity to work with him then. As a result, when it came my time to explore hearing aid options, there is no one else I would have chosen! Thank you Angelo and team West Boca Hearing Centrer!💕
All the staff is extremely professional and knowledgeable. I could not think of a better place to get the right information about any hearing problem. I very highly recommend them.
I came in to visit Angelo and Craig today to get my ears cleaned and I cannot say enough good things about my time there. The office staff was so kind and made my visit not only comfortable, but safe, as masks were worn my entire visit and contact with other patients did not occur. My actual appointment was terrific as well! They made sure I was comfortable and we had great conversations! I was in and out in under 30 minutes and I definitely will be coming back for another ear cleaning in the future! I recommend anybody, any age to visit this office for your ear needs :)
If you are looking for stat of the art equipment and professionalism and great knowledge of the different hearing solutions. This is the place. Never did I believe I could be hearing at the level I am.
This is Dr. Kenny Levine. I got my first pair of hearing aids 9 years ago from Angelo’s dad Perry. It made an incredible difference for me.Over the years Angelo had tried to get me to change to a “newer and much improved hearing aid.” I did not want to change. He then gave me an analogy comparing my old aids to an older car. He said that since I drive a fancy and powerful car I should have hearing aids that matched the technology of my car.That did it for me! I just got my new and improved hearing aids.They are better than I expected. All the new technology which I said that I didn’t need....I now love it! It is nice to get what you expect, but it is even better when you get much more than you anticipated.Angelo and Craig are very helpful and their expertise is first rate!
I would give it 10 stars !..Service received A-1.Complimentary ear cleaning and device cleaning.....quarterly!Always on-top of keeping their clients beyond satisfied. Our very firstInitial visit locked us in. Their knowledge of products and which hearing devicewould be The better choice/complimentary for our lifestyle was on target.
My husband and I had an amazing experience today with Angelo. He knows so much that can make a huge difference in your hearing. It was worth the trip. We highly recommend West Boca Hearing!
Terrific service in a super clean environment. All my questions were answered or explained without my feeling rushed. I wish they were my provider in NY.Use them for your hearing issues because you will not be disappointed.
Wonderful service! Above and beyond! I had never been a customer and went there with a broken hearing aid that was over 5 years old, wasnt purchased from them and was well out of warranty. Angelo had the part I needed and not only repaired the hearing aid while I waited, he did not charge me for the repair. Allison also kindly cleaned my other hearing aid and replaced the battery, again free of charge. I may not have been a customer before, but I will certainly choose West Boca Hearing Center in Boca Raton, FL the when I purchase my next pair of hearing aids!
My hearing aid was smashed and I went to West Boca Hearing Center to get it replaced. I met with Craig Drucker and Angelo Giordanelli and explained my situation. They tested my hearing, and after the result of the test sat down with me and patiently explained their findings. I told them what my specific needs were and based on my results, and needs, they recommended certain hearing aids. They did not rush me to make a decision.I went home, did some research, and met with them the following day. I had a lot more questions after doing the research and again, they patiently answered all of my questions and we reached a consensus on the type of hearing aids I should purchase.I was fitted with them today, and have a follow-up appointment to review if the hearing aids needs any adjustment.Craig and Angelo are up to date on the ever changing technology of hearing aids and it is lights years away from what they used to be. I highly recommend using their services. Yes, Costco might be cheaper with certain brands but you will not get the intensive follow-up that West Boca provides. For me, that is the major difference.
A great experience. Courteous, professional treatment with great results. Amazing improvement in hearing. I recommend highly
What a find! My mothers hearing aids were serviced the very next day after they stopped working even thought they werent purchased here. Later in the week we met with Angelo who adjusted the hearing aids to Moms ears. Angelo was knowledgable, professional, and very kind to my elderly Mom. This practice provides a great service to our community. Its a very welcoming place from beginning to end!
We have recently moved to Boca Raton and needed to find a new hearing aid provider for my husband. We are delighted to recommend West Boca Hearing Center! The staff is warm and friendly and Angelo was terrific. Hes extremely knowledgeable, personable and interested in making your hearing aid experience a positive one. Everyone made us feel very welcome and we look forward to our next visit. Thank you Angelo and staff!
How fortunate for us that we found West Boca Hearing Center. The entire experience of dealing with them from making an appointment to picking up your hearing aids was wonderful. Very professional while remaining a super friendly office. We highly recommend WBHC to anyone searching for a great solution to their hearing problems.
Very personable and caring. Craig took care of my husband and I with our hearing aid issues. We are very grateful. We will continue to use his services. And are glad to recommend him
From the moment you cross the threshold you feel the friendly and caring atmosphere. As you continue through testing all the way through fitting you experience a high level of professionalism, expertise, and empathy. When you leave it’s like you’ve been reborn with the renewed ability to experience life because you can hear again. And my wife and I have fallen in love again because she’s no longer repeatedly yelling to communicate with me. I highly recommend them. Thanks Angelo!
The staff at West Boca Hearing were outstanding - very attentive and friendly! Angelo was extremely helpful and very informative with his approach in educating me about my hearing. Would wholeheartedly recommend this business to anyone wanting to know more about their health and well being. Thanks again!
What a great business!!!Angelo, a partner in the business, attended to all of my needs and more!With his help, we had the following done:1. Reset my Livio Hearing aids to maximize its ability to work best for me2. Opened the App and coordinated its functionality for me and to allow Angelo access for future modifications3. Angelo was professional, courteous, attentive and punctual...4. Angelo runs an experienced team of professionals all trying to their best for you and me5. Thank you again!
Everyone at West Boca Hearing is like family and from my very first visit such warmth and caring for me. Just recently I got new hearing aids and took my further son-in-law who I suspected had a significant hearing loss with me on my visit. He has no insurance and is out of work because of the pandemic. I asked Angelo if he could be seen and use my old hearing aids if in fact he needed them. Not only did Angelo see him and do a full hearing evaluation he found that there was a severe hearing loss that this poor grown man had for many many years. Angelo immediately fixed my hearing aids for him and sent him off in the world to now be a hearing adult. This caring and dedication is changing the life of another person who didnt realize why they were struggling. Angelo you are a special kind of person and I am sure when we left you knew what an impact you made on his life. I cant thank everyone enough for the fantastic care and love you have brought to me and my family.Ilise S Johnson and Family
I recently moved to Boca from the DC Area and had my first visit at West Boca Hearing Center with Angelo. I am so thrilled that I found this place. Angelo saw me right away. He was very nice and super helpful. Within 10 minutes he totally revamped my hearing aids and they work as good as new now. They did all this with no charge even though I did not buy the hearing aids from them. I highly recommend them. They care about their customers and provide excellent customer service.
I had a truly positive experience here last week. My hearing dome,(bud), was lodged in my ear canal and I couldnt remove it. In the morning I was quickly seen by Angelo who removed it successfully. The office was clean, and each person waited outside to be called in. The chair had already been sanitized . And then he cleaned my aids and changed its wires to fit . Perfect !!. I was a happy camper. SE
This was my first visit for a hearing evaluation. I have never been so impressed from the moment I walked in the door of West Boca Hearing Center to the time I left. A wonderful staff creating a great atmosphere, showing warmth and professionalism. Angelo the Board Certified Hearing Aid Specialist was happy to take the time to answer my questions and he gave me a clear explanation of my needs. He was very honest. I would highly recommend this first-rate office.
I had a great experience with West Boca Hearing Center. Very professional and honest. Did not try to hard sell me on hearing aids that I didnt need. This hearing center will be my go to provider. Would highly recommend.
Needed help w my dads hearing aids that he got in Europe, staff were exceedingly helpful, did.not have the product but ordered it for me.I highly recommend West Boca Hearing Center!Extremely knowledgeable and caringDefinitely not a rip offHonest
Just visited this place and was overwhelmed with the friendliness and efficiency of their staff. Bought my hearing aides somewhere else and their definition of cleaning was a swipe by the receptionist while I stood there.West Boca took them and did such a complete cleaning that I walked out with the same hearing aides but my hearing improved immediately!Will definitely see them again and advise all of my hearing aide companions to visit them as well. I promise... you wont be sorry you did!
Excellent service, very professional. Highly recommend.
We stop by with some issues on my hearing aid. And you know it was like a surprise, no waiting, no tons of paperwork, Angelo grabbed my Signia, my cell, download app, connect app, and everything takes 7-8 min... Thanks for you quick and easy service... You da best!!!!
Today I had the pleasure of having my hearing checked by the skillful and knowledgeable specialists at West Boca Hearing Center. I would offer them my highest praise for the service they provided me.
Today I Experienced the most professional service. Staff was very friendly and helpful appointment was right on the money no waiting time. Needed impressions for customized earplugs what I order by another vendor but no question was asked And done with a smile. Other places will force you to buy with them otherwise no service.Thank you again.
I had a great, very professional experience at West Boca Hearing Center today. They were very pleasant over the phone and in the office. The actual exam was informative and very thorough. If you are in need of a hearing test or are thinking about hearing aides, check them out.
I just want to share my experience at west Boca hearing centerThe first time I went to see Angelo I had hearing aids that I did not purchase from them and every other place I went to they will not help me unjust them unless I have bought them from them so I was struggling I’m a hairdresser and not being able to hear my guest is challenging on being able to do my jobAngelo was so nice he helped me setup my hearing aids based on the test results that he did he also explained to me all my options and the most important is that Angelo also suffers hearing lost very similar to minewe are both young professionals so he understands where I’m coming fromHe did not charge me for the service with him it was more about helping me and gaining a long term patient then just a one time transactionSo this morning I went back to him because my hearing aids were acting up what was impressive that he remembered my name he tested my hearing aids and they hair water damaged so he send them to be replaced or fixed under warranty even though I did not buy them from himAlso also gave me a loner until mine come backThe service I have gotten is exceptional I am in the service business and I totally understand what it means to have a great service and attention to your guestsThank you Angelo and the west Boca hearing center for a great experience
I bought my Thrive hearing aids from a place in Palm Beach Gardens that could not satisfactorily show me how to use them. I also went to another well-known place unsuccessfully. Thank goodness I called Starkey who gave me contact information for the West Boca Hearing Center in Boca Raton. After being frustrated for many months they had me taken care of in less than an hour.
It was my first time there very welcoming they do thing that most places dont do. I will go back and I also would recommend them to anyone. Try them you will be surprised. Chris
West Boca Hearing Center was wonderful. They helped my dad with his hearing aids and sent them back for repair. Angelo was very upbeat and kept my parents entertained. The appointment went very well. I would highly recommend going to West Boca Hearing Center for all your hearing aid needs.
My dad (84) has needed hearing aids for years but refused to admit it. When my parents finally moved down to Fla. late last year, I forced the issue and brought him to West Boca Hearing Center. Craig and Angelo were awesome! They fitted my dad with the perfect pair of hearing aids-- easy to use, rechargeable, and virtually invisible. My dads life has been forever changed! He is more engaged, more active, much more alert, and so much happier. My only regret is that I didnt do this for my dad 10 years ago! For those of you thinking about taking the hearing aid plunge for you or for a loved one, my advice: dont wait! Thank you Craig and Angelo, you are life-changers!
Went to see them for a hearing test. Wanted to see if I could get musician ear plugs that would not diminish the sound of live music. Two other places would have sold them to me without blinking an eye for hundreds of dollars. When meeting with Angelo Giordanelli he was so nice, thorough and honest. He told me exactly what to do that would cost me just a few dollars. He took his time to explain everything .I would highly recommend West Boca Hearing Center for you or your family.
My husband Kenneth, ha s a hearing aid, which every once in awhile doesn’t work, we found your office on the internet, We are so pleased with your service, it gets a 5 -star rating, You helped us out in a most efficient way, we were always able to wait and get it fixed by you, even now with all the problems of getting service, you saw us in the parking lot and let us wait, til you fixed the hearing aid.We cannot thank you enough Angelo, how accommodating you are, We can highly recommend you to any one who has a hearing aid.Your Thankful,
I had the pleasure of going to West Boca Hearing Center with my wife this morning (my wife wear hearing aids).Angelo was superb Ill definitely be going back check out the store, its a cc business
If you want outstanding customer service you need to work with Craig and Angelo. Highly recommended
Fantastic service. Clear, easy to understand instructions. A great experience and my world has changed. I highly recommend this hearing Center.
This medical center truly deserves much more than 5 stars. Both doctors are wonderful. Dr. Drucker and Dr. Giordanelli are not only wonderful doctors, but also wonderful human beings who truly care about their patients. They are selfless and go out of their way to do what is best for the patient. I brought my father for help with his hearing and the kindness and thoughtfulness exhibited by the doctors in treating him were much more than we could have expected. The front desk lovely woman is also kind and wonderful to deal with in every way. The staff and both doctors are top notch. We are grateful beyond words to have found this place and I cannot recommend them enough for all your hearing needs. Blessed to have found this medical center🙏🏻
If I could give more than 5 stars, I would. This is the first hearing center that actually cared to help rather than just make another sale. Honesty and affordability is everything in business. This place excels in both!
They have excellent service! Going above and beyond when they can. Highly recommended
I found them five years ago when I first came to Boca Raton and had problems with my hearing aids that I got in NJ. It turned out to be a lucky choice on my part. Since then I have been to see them quarterly for checkups and gotten a new set of aids. You get what you pay for and with them you get a lot!
This is a place to go for your hearing aid needs in South Florida. Angelo did a great job!
Great personal attention from Antonella at the front desk to the experts in the back! Both Craig Drucker and Angelo Giordanelli are consummate professionals who pride themselves on providing absolutely the best service!
Curbside service during the pandemic. Prompt, courteous, efficient, professional. Will definitely patronize in the future.
Great place, great service, super consultative and super knowledgeable. Id highly recommend!
The best place to go there to get a hearing aid. 👍
I went in for a Free hearing test. Turns out I dont need hearing aids at this time, but when/if I do, I will not hesitate to come to WBHC. 6 stars!!!!!!!!
My first time on a Hearing Center, I was very skeptical about it, but the professionalism and friendly staff made my experience a breeze. Thanks, Angelo. If you need a Hearing Center, this is the place to go. Cheers!
Excellent care. Angelo and Craig are the best.
Outstanding customer service. Im staying here. And for military, they support tricare prime. Absolutely awesome and worth the drive.
The best care and treatment I can possibly get for help with my hearing aids.People are a pleasure to deal with
I just purchased hearing aids from West Boca Hearing.The office staff are very friendly and helpful.Craig Drucker and Angelo Giordanelli are extremely knowledgeable and were so helpful in assisting me with all my questions.It was a welcomed experience. Don’t look any further. This is the place to go for all your hearing aid needs.I live in Boynton Beach and it was worth the tripI highly recommend them.FHM
Very Friendly staff