Thanks for your help! I just changed my own brake light in 5 minutes. I appreciate the guy that showed me what to do and told me I could easily do it myself. I am sorry I didnt catch his name.

Brian was very helpful. Took the time to look up for a part that other employee said they did not have... i overhead him helping someone in Spanish. Nice employee..

Called to make sure the part i needed was there, the lady that answered the phone had the part on the counter waiting for me when i got there. Unfortunately i dont remember her name but this was Tuesday night right before closing time.

Great guys very informative will definitely go back again

Thank you for everything you do

Awesome service... came in last minute when battery died and the store was about to close. The employee helped, didnt act rushed, and even helped me find a discounted product to help save a few bucks. He also took the time to sign me up for the NAPA Rewards Program even though the store was closing. This was all during sub freezing temps and snow... I am sure the employee was ready to go home and I am very appreciative of the great service!Date of purchase was 1.31.19 at 7pm

Great had what i needed for my 2001 gmc truck.

I went here to pick up some light bulbs for my headlight. The staff was very friendly and knowledgeable in selecting the right kind of bulb and finding it in the shelves. The location is also very convenient next to a major road and not too far from the freeway ramp.

Had to replace my car battery, not only did sarah offer great advice on some of the particulars of changing my make/models battery, but junior lent me his ratchet set to finish the job. Truly amazing customer service

I wasnt a fan of the customer service they upgraded me even though I didnt ask for it to a more expensive windshield wiper. I didnt feel like dealing with it at the time so I came back a couple of days later and return them I have not been back since total experience 4/10. This was about 6 months ago.

Very friendly and accommodating staff. Th service they offer is quality and very affordable.

As good of a parts store as any. Staff is very helpful and friendly. My go to parts store

Quick service. Part available 2 hours after placing a phone order. Pleasant staff.

Very good sale on oil right now. Friendly staff.

Great experience. After my purchase they even game out and helped me put the new parts on.

I have a foreign vehicle. Napa gave me the part I need it the same day. AutoZone and OReillys wanted 3 days for me to get the part.

The store is located on a major street. The part was there as promised. The staff was polite and friendly.

I called and ask for a part. A lady on the phone said yes we have it and gonna put it on the side. I drove 35 miles, when I got to Napa in Bolingbrook the front desk said sorry false alarm but we dont have that part.Its frustratingJust say let me check or we don’t have it, dont make me drive 35 miles for nothing.

Michelle is the best manager in bolingbrook ill Napa Great customer service And always polite when I walk in the store

Quick and reasonable...will do bussiness with them again.

Helpful staff good parts variety. they stock oem brands that autozone and the other parts stores dont such as NGK plugs

Knowledgeable people,perfect fit parts

Michele is professinal, knowlegable, and personable. My experience with her was nothing short of excellent. I knew i was in good hands from the moment i walked in!! I am rating Napa Bollingbrook 5 out of 5 for their excellent customer service..they just made my experience a breeze!!!

They offered great service the manager Michelle is very knowledgeable !

Had the parts I was looking for. The desk help was great to talk to as well.

Always get great service here

You need it they got it love this nspa

Worst customers service, went there to buy a scratch pen for my car. Only one cashier on the phone not able to ask if the customer needs help stood there for 10 mins still on the phone, end up not buying.

Great service always helpful,very courteous employees

Staff is always very courteous & helpful.

Very helpful. Friendly

They are super expensive

They got tools!

Knowledgeable csr

Helpful staff

Good, friendly service

Difficult to locate item needed

Right parts first time

Knowledgeable