Brian, the manager, is great. I went in for two repairs to my iPhone. He resolved one of the issues right away and then replaced my battery. While I was there, I also had my car key fob reprogrammed/replaced and I bought a battery I needed for my garage. This store has ton of great products from car batteries to electronic batteries to sump pump batteries plus lighting replacement etc. I almost forgot to mention marine batteries. If you own a business, you can open a commercial account with them and have parts shipped right to your business. I found this out by asking. I highly recommend this location.
Stopped in as my phone screen was cracked. I was greeted as soon as I walked in. Associate Colin was very pleasant and professional. He was able to get my phone fixed quickly and explained it wasnt the screen but the plastic coating that was damaged. I was blown away by how courteous and professional he was!!! Incredible customer service!!!! Something thats rare and hard to come by these days. I would highly recommend this store for your electronic needs.
Had to have my fob battery replaced. Decent sale on batteries. Guys are great they make it easy.
I went in to get my cracked phone fixed and the service was amazing. They fixed my phone so fast and the staff was super kind and helpful.
Looked up my battery needs online. Registered on the site. Ordered my battery. Received an email letting me know my battery was ready for pickup. Went to the store and the associate made sure it was the correct battery and installed it in my key fob.
Dropped my iPhone 11 while walking my dog. The screen was so bad I thought it was beyond repair, thankfully they worked their magic and fixed it within an hour! Couldn’t be happier, highly recommend!
The people that work in this place are absolutely fantastic. They are customer orientated, very friendly, and willing to help you any chance they get. I enjoy just going in there shopping around to talk to them. That is how pleasant the employees are at this place. I have purchased computer laptop batteries, flashlight batteries, and they even replace the batteries on my watch. Never up selling either.
When I called, Brandon answered the phone with a nice tone, he was professional, he said hello, his name, and how are you to today.....wow what excellent customer service from the start!!!He was just as nice when I went to the store, and my phone was ready at the time he said that it would be!!Customer service means a lot to me and is so greatly appreciated!!! Kindness goes a long way ESPECIALLY during these times we are living in in the world!!If I ever need assistance with having my battery being replaced, I will go to THIS location.He truly knows what EXCELLENT customer service is!THANK YOU BRANDON W!!!
Guys were very helpful!
Easy to order online. Store called to confirm order for pick-up. Easy return of old battery cores and pick-up of new batteries. Price was competitive with other stores and buying from this store was more convenient. Would definitely buy from this store again.
Best place to find unusual battery sizes
Excellent service, came out to my car. Was prompt, friendly, and professional. Not to mrntion, the price was way better than any dealership I have been to. Highly recommended!
Great and polite staff at the store. Got my car battery replaced here. Ive done it before and will only be doing it here going forward.
Had the correct batteries for two of my cars at a very reasonable price. Place the order online and got notified it was ready for pickup in about 20 minutes. Service was good inside and people were polite. Ive purchased my sump pump battery replacement prior to this and had the same service level. Ill keep coming back every time I need a battery.
Brian, Brandon, and their Sales Associates are all very knowledgeable and customer supportive to sell better than expected batteries and other products they offer. Their Service Representative Colin overwhelmed me with his technical knowledge well enough to easily make the decision for B+ to repair my iPhone!!
My cashier and repair tech were very amazing. I called ahead he advised me of the appointment process and encouraged a time when two people would be available. I was told a time to pickup and my phone was ready on time! He offered additional services and provided me a coupon. Amazing. I’ll be back!
Good service experience... fair price... quick service
The guys were fantastic, knowledgeable about the battery I was looking for including giving multiple options for what I needed. They were professional and really fast. They soldered the old connectors to the new batteries. The wiring was done neatly. Overall very impressed with my experience.
The staff is very helpful. We go there whenever we need specialty batteries.
The store associate was so helpful. He was truly the reason our experience was so pleasant. They bend over backwards for you
Incredibly rude and unhelpful. Ended up taking my care battery to autozone where they tested and said it was fine and I actually didn’t have to buy a new one (was an alternator issue). Will never go here again. Unbelievable.
Super nice, super clean, super quick and great pricing! Highly recommended.
Staff is always very knowledgeable and friendly. Prices are fair, and phone repairs are quick
HAD THE PRODUCTS NEEDED AT A REASONABLE PRICE. showed interest, attention and personally instaled the battery in my new car key fob.
Extremely quick service!
Very friendly staff, quick resolution of issue and change of screen for iphone x no selling and the job completed in 1 hour.
Great customer service! Very helpful and easy to work with. Quick turnaround on battery replacements.
They do carry a bunch of different batteries.
Jordan helped me out, by cleaning the charging port on my Iphone. He is really kind and professional. We should have more people out there just like him. It seems like he would be a good leader as well. Heres to hoping he gets a good future working in this establishment or a similar job of his expertise. Thanks again!
They fixed my girlfriends cracked screen in about an hour, and we disposed of old batteries here.
Brian is always so nice and helpful. Always gives good suggestions. I would gladly use this Batteries Plus Bulbs store again.
Excellent customer service
Excellent Experienced people. Lucas was very humble, friendly, respectable and knowledgeable with great altitude
Friendly group of people with great service and resaonable prices.
Fast and efficient .. guys are always there to help.
They were one of the only places that had the battery I needed in stock. All the others were on line, and were over a week for delivery, including amazon. The people in the store were very friendly
I didnt catch the gentlemans name this evening, but he was, and always has been very professional. I went in for three different services, and he very extremely knowledgeable upon all. Batteries Plus Bulbs has obtained an outstanding employee. Customer service experience was like none other as well! Great experience! Will continue to patron because of guys like this.
Had two iPhone 6s that needed a battery replacement. The staff was knowledgeable and friendly. Both phones were fixed in 20 minutes. Very impressed with the level of customer service at this store. Thank you!
Very helpful staff, fast repair in an hour, and great service. Definitely recommend and would go back if needed.
Quick, efficient, polite service.
Excellent Customer Service!
They have every battery you could ever need and then some.
Very helpful and accommodated our unique situation
Great customer service!!!! Highly recommend.
Friendly service, always offering alternatives to std. lighting, knowledgeable staff, good pricing, the availability to talk and review lamps with knowing staff without being bothered by fixtures, warehouse issues and noise. Had my truck battery is stock lat yr., at a great price. Yesterday I, for the first time ever, ordered something online and like the ease of using the website to order a cell phone batt. for cubside pickup. Although it really wasnt curbside, I gave me the opportunity to review options for my kitchen fixtures
Easy online ordering process, order was ready for pickup quickly and I was in and out in three minutes.
All the guys were cool and gave me accurate return times. Phone was fixed with no issues!
The Guy was great and very helpful.
It was a fast and easy transaction at a very good price.
Very good place
Good supply of odd-size batteries, plus electronic maintenance and repair services.
Great service
Great customer service in a time when customer service is not number one. Price was great and the time it took to repair my phone was the best ever. It was ready when they said it would be.
Always a nice place when looking for batteries. The store personnel are quite knowledgeable.
There has never been a time I visited this store that I did not get the help or product I needed. Had a battery installed in my iPad yesterday and the cost was actually lower than their original estimate. Super friendly and very accommodating!
Very nice and quick they changed the battery for my iPhone and they fixed everything 1000000 recommended my name is ahmed shakir
The gentleman that helped us was honest and knowledgeable. Quick and sympathetic to my daughters phone issue.
Great customer service.
The sales associates are always very helpful in pointing me to the correct product. And we appreciate the business discount they offer.
I have been to two locations and have been treated promptly, with respect, and by personable associates.
Always helpful and friendly. Great customer service.
Got my iPhone screen & battery replaced here today and it was done in an hour! My phone is acting like it’s new again. About $150 for full replacement of both. Beats getting a new phone!
You had what I needed in your inventory, but I had curbside pick up. I called and was place on hold I saw a couple walk into the store after I already had called and was placed on hold. It was 15 minutes on hold, I had walked into the store and the couple was having a battery put into his watch. My call should of been answered before waiting on the couple. I could of been asked to come in.
The gentlemen taking care of us were extremely nice and accommodating. Pete, and I wish I knew the other mans name gave us a generous discount. I definitely recommend Batteries Plus Bulbs.
Very nice people and nice place.
Great prices, with knowledgeable staff..
Excellent and nice stuff. Clean and organized place. If I could give more than 5 stars Ill do.This is my experience today with them.My Samsung tab was frozen, I took it to another store and they said I have to pay $140 to replace the battery and may or not it works. When I visited batteries plus, they tried everything for an hour. When nothing worked they didnt charge me anything and advise me to connect it with the computer may its software problem. And I did, its work now... Thank you Batteries plus team for your help and honest.
The 2 guys working were very nice and took care of me right away.
I ordered a cellphone battery online, for store pick up. A short time later I got a phone call from an employee telling me the battery I ordered would not be available for a few days, then he asked if I wanted a different yet compatible battery which he had in stock. I agreed to that and when I went to get the new battery both employees were polite and knowledgeable. II would definitely go back to that store again.
I went in because the location was convenient. The price was really good, then the store manager, Brian, offered to help me get the bulbs installed. This was a big help on a cold day. This is the place to shop for this stuff.
Great Store. Friendly service. Recently moved to the area and love the store and the employees. Exemplifies the qualities of a small neighborhood business.
Was able to get in within an hour of my screen shattering made an appointment online immediately and took only an hour to fix!
Was able pick up a motorcycle battery just walking in with my old one. Great service!
Fixed my ipad same day and they were very nice.
Helped us out with batteries for thermometer really great to have a place with stock in town
Busy place . . . Helpful staff
I needed a special battery last year and they said they can order it and it would be in by the end of the week. That didnt happen. It took 3 weeks to get because the order got lost. Then it got sent to the wrong place. Then it the warehouse ran out. I went back and forth too many times.Fast Forward to last month. I needed another battery and I was reluctant to go through Batteries Plus again but I gave them a second chance and went ahead with it. BIG MISTAKE!!! I got the same excuses from being lost to having to get it from somewhere else so on and so on. I got tired of waiting and just bought it off Amazon where it was cheaper and got to me in two days. When the store finally called and told me the battery was in I picked it up and it was the IDENTICAL battery that I just got from Amazon. Complete with the same packaging and barcode. This is a dishonest business practice and I plan on contacting the Better Business Bureau. The manager is a liar and is ripping people off. BEWARE!
Great service from Brian. I went to purchase a new adapter for a device that was not working. Brian tested the adapter and showed me it was in fact working. He didnt sell me anything because I didnt need it. I went back for replacement batteries to my cordless phones and set me up. $40 for new batteries instead of $120 for similar new home phones. (I know, OMG!! I still have a home phone) Thanks Brian!!
Service was excellent and timely
Great service and very quick battery replacement of my iPhone. Prices are excellent.
Quick and easy at a great price. They had a complete selection of marine batteries to choose from as well. Will go there for my auto batteries as well. So much better than the parts store.
Brian was very helpful with my purchase. I always have a positive experience there whether it’s with Brian, Brandon or whoever happens to be working that day.Thanks again
Easy order, easy pick-up, correct product, friendly & quick service, including confirmation that I ordered the correct battery. Add it all together equals great service!
Quick, convenient, always well educated on the merchandise.
Services were swift and efficient. Prices were reasonable and the free installation an added bonus
Awesome service. quick turn around from order to pick up. great service. received phone call after placing order and follow up with state of my order. friendly service
Great service! Ordered a battery for my motorcycle online and when I went to pick it up the had it all charged for me already. Great place an only place I could find this battery.
They have all kinds of batteries; I bought one for my moms flip phone. They have other stuff as well. Friendly staff.
Great service & fast.
Great Guys !!!! I got a car battery from them. Ben came outside to install it for me. They have no covered area to work in and it was wanting to rain/snow and blow, that evening. Ben didnt care and did a great job for me. The metal brace that goes across to top to stabilize it was giving a problem to reconnect. Bens co-worker came out to offer assistance and together they got the metal posts in where they belong. I feel confident and safe with the product and the installation. If the company does not have a car stall space for them to work in, they should supply gloves, coats and hats since they guys tell me they install outside in all weather. I personally stood out there shielding them with my big umbrella. I will be a return customer !
The gentleman was very helpful and pleasant had what I needed and I would definitely go back
IT WAS A EASY BATTERY TRANSACTION MANAGER WAS POLITE FRENDLY AND VARY HELP FULL AWESOME EXPERANCE
Best place around for your bulbs n batteries and excellent CS
Good cust srvce
The staff is nice and helpful, but it did take me more than 3 trips until they had the battery I needed in stock.
The store has good inventory, and the folks there are very helpful. But egad! Those replacement batteries for a UPS are really, really expensive.
Went in thinking it would take days to have my phone screen replace but the nice peoples working there, especially Brandon, were able to fix it in less than 10 mins!
Customer service was fantastic at the Bolingbrook location. The representative was very friendly, helpful and honest. This will be my go to location for sure. Highly recommended.