I bought a truck from them, that was one of the worst mistakes of my life. I directly had no problems with the salesperson, Brad. However, the manager, Jimmy, was very problematic and unwilling to correct any wrongs. Upon test driving the truck, the windshield had a crack that went horizontally over at least 2/3 of the windshield. Before buying, they agreed to replace it whenever I had time. The reason for when I had time was because I was leaving that night for work. I work offshore and wouldnt be home for 28 days. The salesperson honored the agreement on the windshield and had it repaired when I got home. However, when I got to the truck after finishing my hitch offshore the battery was dead. I double checked and didnt leave anything on, the battery is bad. While waiting on the paperwork for the truck I was buying, I noticed on 3 separate occasions employees taking power station jump starters out of the building and into the parking lot. I didnt think anything of it until my truck wouldnt start. That is the first the problem which Jimmy is not willing to help with. The next problem is the tailgate will not open now and the plastic cap on top the tailgate is now coming off. After inspecting it, I noticed that there are 2 screws in the top cap that dont belong there and that the screws for access panel have been taken out. There are a couple of those screws that have the head stripped out. It seems that it was slapped together and made to hold just long enough for the sale. This is the second problem Jimmy is unwilling to correct. Ive had the vehicle for about 5 weeks now, 4 of those it was parked in a secure location, and have already had 3 issues which all signs indicate the dealership knew of and there is nothing they will do to remedy it. Even more than not recommending Orr Kia of Bossier, I strongly advise against buying from them.

First let me say LOVE LOVE LOVE my K5!! Brad Williams was my sales person. I 1000% recommend him to anyone looking to buy a car. He made the process super easy! Communicated with me the entire time. Got me into the exact car I wanted. He even showed me how to set up the tech features on the K5. I am so happy with my purchase. This is the second car I’ve bought from Orr Kia of Bossier. They definitely have a customer for life! I cannot say enough about my wonderful experience. I will send everyone I know that’s in the market for a car to Orr Kia of Bossier!

My experience with Orr Kia Bossier was phenomenal!!! The service I received was unparalleled. The sales team worked an amazing deal for me!! I recommend anyone looking for a great vehicle to go see Brad Williams and let him work for you. I purchased a 2017 Mercedes and received top dollar for my trade. This is a well oiled team. Thank you guys so much!!!

We bought our 3rd Kia from Devin at Orr Kia Bossier! He was absolutely amazing! I cant say enough about his super cool personality, humor, professionalism, & energy! Being there & dealing with this wonderful crew was so refreshing! I left a terrible experience at the Hyundai dealership in Shreveport & drove straight to Bossier Kia... Thank God for Devin & Krystal, in finance! We will NEVER shop anywhere else!

Devin Jetton made my experience buying a car the best experience I have ever had. His smile and joy that pour out of him was a breath of fresh air. The time it took flew by with the joyous conversation and caring personality that Kevin has. Krystal Anderson in the financial department was so personable and just as joyful during the final process. She was very knowledgeable and answered all of my questions and was all smiles and so very kind and sweet. The manager, Jimmy Williams, worked hard to get us the best deal possible and was hands on and so full of positive energy. Jimmy has a very kind, honest, and sincere personality and disposition. I have never seen a manager get out of his office and get to know the people personally that are buying a car from his dealership. You can imagine my surprise when after just a few minutes of being at the dealership he came out and introduced himself and took the time to get to know us. He has an awesome group of people working with him and you can tell that he is a great manager because his staff show it. This team is amazing and will go far in their pursuits in life. They are truly an asset to their company and I am so thankful that Jesus lead me to them. Thank you all so very much!! May God continue to bless you and all you do for Him. Go see them and buy a car. You wont regret it!!!!

Brad and Ashton were great throughout this process. I reached out to Brad on a Tuesday and kept in contact with him all week up until the day i went in on Saturday. I went through my credit union and things took longer than expected and didnt work out and ended up financing through the dealer. Ashton was in training and taking notes the whole time. Great people!

Devin helped me so much !! He was very patient w me and honest! He answered all of my questions and didnt him have around like the other dealerships! The entire crew at Orr Kia was very pleasant and here to help! So good to be part of the family!! Thanks Devin... U ROCK!! I FREAKING LOVE MY NEW CAR!!

The customer service was great. everybody was so friendly and made me feel very welcome. i was in and out of finance in no time and the service advisors went out of their way to go over any questions i had. i will absolutely be coming here again!!!

Great experience purchasing my 2021 Kia Sorento from Orr Kia Bossier. Joe was extremely helpful and worked hard to get me into the exact car I wanted! 10/10 Recommend!

Justin was such a great Salesman to my husband and I. I just want to say thanks to Justin and Jimmy you guys rock.

Brad Williams and Meg were awesome!! They made my first car buying experience worth a while. Everything went very smooth and was pretty easy. They were very informative and great people overall. If you’re going to get a new car, I recommend going to this dealership. All of the staff were friendly! Thanks Brad! 👍🏽

My experience was great walked in to sale my car to this group. My salesman was Brandon Hunt and he was ready and on top of my sale. Was about a 30 minute sale and out the door. Great job and definitely not your normal car dealership experience. Forget everything you have come to expect from dealerships and go see Brandon Hunt at Orr Kia Bossier!

This is our 3rd vehicle from Kia, 2nd one weve purchase from Brad Williams at Orr Kia in Bossier. We highly recommend Brad Williams when you go to purchase a vehicle. He very friendly, down to earth, family oriented, and does everything he can to get you into your new vehicle! We are always welcomed evert time we go for oil changes etc. Please go see Brad Williams to purchase your next vehicle, you wont regret it!!

My first time using their service dept. for regular maintenance. I wont ever go back. I used an online offer of theirs that included oil change, rotation, etc., but when they gave me the bill, it was all separated and cost over $50 more than it was supposed to. They are misleading at best and will downright rip you off if you dont make them give you the total price up front in writing. Be warned.

Thank you a million times over to Brandon and the team today! All I had to do was sit here and they handled everything else. I walked away with a MUCH better deal than my original plan!! Thank you for doing all the heavy lifting so I didn’t have to! Y’all are the greatest.

Excellent customer service!! Offered a very fair price on my trade in and made it easy to complete the transaction. Would highly recommend working with Justin for your trade in and new car needs.

If you some here, talk to Devin Jetton. Hes an absolutely awesome dude, down to earth, and honest. He will have your best interest at heart and make the experience of buying a car as smooth and fun as possible.

Ive never worked at a better place with better people. From the owner Josh Knight to my managers Roque Charre and Jimmy Williams. Just a great atmosphere. This job allows me to invest in the one thing that brings me the most pleasure....people. we love people at Orr Kia Bossier City!!! Come join our Kia family. Im most certainly glad I have!!!!

Absolutely outstanding dealership. Brad Williams will go above and beyond to make sure you are well taken care of. Bought my second vehicle in 3 months from him if that tells you anything, and been nothing but pleased with the entire process. Straight forward, no haggling is how I do business and that is what I receive from ORR kia!

We absolutely loved working with BRAD WILLIAMS at Orr Kia Bossier. He took a lot of time to make sure we got the car we wanted and really needed. He also kept us informed on our car purchase at it was in transit which really helped us navigate the whole process. We would gladly recommend him in the future to any friends or relatives in need of a vehicle. Thanks for all of your patience and time Brad. Especially as our toddler ran around the lobby 😂

Brad was great..Everyone was nice! Everything turned out great. Love my new ride

We walked in with a very specific goal and Tristan N. Went ABOVE and beyond trying to work with us! She got us great deals on our trade ins and got us into new to us grown up cars 🤣 my 5 year old LOVES our Sorento and my Fiance loves his Rogue. Thank you Tristan for being kind, patient, and taking the time to answer all of our questions and deal with our indecisiveness. If you go, find Tristan! She had us relaxed and informed through the whole process.

Dekira was super nice and friendly. She was so understanding and listen to what I wanted for a vehicle and payments. Hands down one of the best sales experiences that I have ever had. Now I have my dream car!

I will go to absolutely no one else but Melanie Anderson when it has anything to do with getting a new car. She is excellent at what she does and her customer service is out of this world. She made sure that every penny I sent was worth it. And she even checked on me months after I got my car to make sure I was still loving it. Her customer service is impeccable. We just went back to her and she put my husband in his dream car. There is NO ONE else I would recommend over Melanie Anderson. So call her because you should be drivin a Kia from Orr Kia sold to you by Melanie Anderson.

DeKira is the ABSOLUTE best salesperson to work with!!!! She went above & beyond for our family!! From beginning to end, it was a true pleasure!!! She is very professional, treated us like family & worked tirelessly to get us out of my 2017 Kia Forte and into our new to us Kia Sorento!! We will forever be loyal to Orr Kia Bossier & look forward to working with DeKira again in the future!! Go see her, you won’t be disappointed!! Tell her the Haltom’s sent you!!!

The service was great at Orr Kia of Bossier thanks a lot to Justin and Jimmy

I was impressed with their level of professionalism. They gave me a great deal for my trade in and their customer service is amazing. Thank you Joe . I’m loving the 2021 Kia Forte

Brad Williams got me into something that I thought would be impossible! He was straight up and to the point. Very patient and overall a smooth experience. FI manager got us a way better rate with lower monthly than expected! Orr kia in bossier will GET EM DONE!

My family and I have bought 4 vehicles from Brad Williams. Every time it was the easiest and simplest buying experience. I will recommend him to anyone!

Sam was absolutely the best Salesman. He went above and beyond for my mom. Took out time and explain everything to her. Sam keep up the great work.

Love my new vehicle ! Devin Jetton was a great help throughout the whole process . Everyone there was great 🙂

Devin Jetton went above and beyond to ensure we were taken care of every step along the way!

Great experience. Its been a while since Ive purchased a vehicle. I must admit Samuel Clark got the job done. Samuel was very helpful into pointing me in the right direction of a vehicle.Tha I you

Easiest process with a dealership. Joseph Cox did a great job and did exactly what we came in here to do. Highly recommend

I have dealt with a few salesmen at other dealerships locally and it was horrible, they were pushy and applied so much pressure, very disconnected from the customer. Well not at Orr Kia. Melissa was the salesperson we worked with. She was very kind and personable. If we had questions she would find an answer, we actually went in this morning at around 9:30 and by lunchtime we were out the door with keys in hand. I definitely recommend this dealership. Not only was Melissa everything you could ask for in a salesperson, Kevin in Finance was great also, he was kind and also answered any questions we had. A very no nonsense place to do business. Thank you Melissa and Kevin.

Bought my Toyota Highlander from Kia Bossier a couple weeks ago. Abby was my sales representative, I couldnt ask for a better person to work with during this purchase process. One of the best car sales representative Ive ever worked with...thanks for your help Abby!

Thanks devin Jetton for my new 1974 edition tundra everything was smooth selling and fun y’all go see my boy thanks agin

I had a great experience. I haven’t purchased a vehicle from a dealership in years and my pappaw had always made sure I was taken care of. So feeling like I could trust the salesperson was important to me. Brad made it easy. I thought it was funny that we were both wearing our school colors. EF people are good people. Looking forward to enjoying my new teacher ride.

I would like to thank my salesman Justin Freeland for helping me find my daughter a car, he one of d best and friendly person. If u need a car go see Justin, even now if I have a question he there to help me. Thanks Justin for everything u done for us.

Absolutely amazed!! We LOVED working with Ms. Tristin Nester.. she was incredibly helpful and so knowledgeable! She was the best, in helping my family decide what would be the best fit for us!! Super friendly and the customer service while we were there was unmatched, highly recommended!!!Thanks Tristin!!! We will be back

Very nice people. Mr Sam And Mr Brad are the go to guys. Very nice gentlemen and very helpful in getting what you want in a vehicle.

Wonderful and happy experience, Kira and Brandon was very nice and professional. Happy to deal with them, recommend this place !!!

I loved the experience with Ms.DeKira & Mr. Sam! I was in & out in a timely manner! They got into THIRD Kia Soul! I would advise everyone to come see them at Orr Kia Bossier!

Ive had the best experience with Brad Williams! He has helped me tremendously! He can work with anyone and can work miracles. Please go see him if youre in need of a vehicle.

I would recommend anyone going to Orr Kia in bossier. Tristin and Hailey were awesome and helped me get the right deal. If anyone needs a vehicle go see Tristin and Hailey they will do everything they can to put you in the right vehicle. Thank y’all so much for helping me and getting me the right deal. Y’all rock!!!!!!!

The service department was very friendly and helpful. I am from N.C and this was my first time using this dealership and was very pleased with the service and price. Anytime I am in town and need my car worked on I will definitely use this KIA dealership again.

I just got my second car here. It was great! Sam & Tristan were super helpful. They helped me get my 1st car and now my 2nd one!

Great Experience with Joe and Brad. Usually buying a car is a pain but they made the experience fun and enjoyable. Highly recommend going to see them!

Wish I could give 0 stars. False advertising at its finest!!! Online prices are not what they give their customers! They claim that due to demand they can increase their prices by $10,000 and not include this in their advertising. They want to blame the KIA website for listing prices according to the VIN numbers and not what they price their products for on the lot. I asked for them to prove they paid more than $31,000 for the car and settle the false advertisement claim. They said they could not provide that and instead sent me the window sticker with a handwritten amount of $41,355. So glad I went somewhere else for service, and the competitor was glad to decrease their online advertised price to suit me. ORR KIA - YOU SHOULD LEARN THE ADVERTISING LAWS IN THIS STATE AND TELL YOUR CORPORATE OFFICE WHEN MISTAKES ARE MADE AND HONOR WHAT YOU ADVERTISE.

I had such a wonderful experience purchasing a car from Jimmy. He was helpful and worked hard to find a vehicle that fit my family’s needs. I would highly recommend this location and will work with Jimmy again next time we are in need of a new vehicle!

I went in as a first time buyer and Abby was so helpful and gave me all the information I needed to know. I ended up getting a 2021 something I thought I wasn’t even qualified for so I highly recommend you guys ask for Abby when you go

Service was excellent.. everyone was very helpful and they got me approved with no down payment

Miss. Carter is a great advisor! She explained the issues with my car and also advised me to come back for future services.

I got my oil changed on 4/1/21 and the young man who performed the maintenance did not know I was watching everything he did from the window in the waiting area. As he hoisted it up he checked the tire treads on one tire and then headed to the oil pan. After draining the oil and changing the filter he replaced the pan bolt and lowered the vehicle. As he was pumping oil the nozzle came out and oil poured out onto the top of the engine cover. He tried wiping it up, but not too good. After I paid and received my receipt, I checked the 21 point inspection sheet and everything was checked green. I know for a fact he did not check everything on that inspection sheet, however he still marked it green. Since safety inspections in the state of Louisiana are a joke, I look forward to these inspections to make sure all my lights work etc. I stopped going to Orr Kia Shreveport because they did the same thing. I had a cracked windshield at one of my oil changes, yet they marked the windshield green. Total incompetence!!

Justin was great! Sold me the car I wanted!

This is the second Kia I have purchased from them at Orr Bossier Kia and the experience has been unbelievable each time. Justin Freeland did a great job with service and getting me the best price out there on a new vehicle. The management is the best I have ever worked with especially Roque Charre is the bomb also. Not to mention my mother in law also recently purchased a Kia from them also. If you want to be comfortable and secure while spending money on a car Orr Kia Bossier is the place to do it.

Wonderful service. Thank you Devin for helping get into what I wanted.

I was very pleased with the excellent care and service my daughter and I received . Melissa, thanks for your help today. I love my new ride.

Ive bought my last 2 cars at Kia both times with Tristin Nester she was amazing!!!! Everyone was wonderful both times through the whole process . Ive always recommend Tristin when someone I know is looking for new vehicle.

Worst car buying experience we have EVER had! Manager walking around in jeans, tennis shoes and baseball cap turned backwards, did not give us a great impression. Every time we have gone in, this is his dress code.Car we purchased (with a 150 point inspection) needed new brakes before we even received our new license plate. Orr would do NOTHING about it. Also had to take it in for shaking 2 days after we purchased. And have had loads of others tell us they had issues with this dealership. We will NEVER use Orr again, anywhere, if this is the kind of customer service they project.**Response to your response:Unfortunately this was not the only issue. After we purchased said vehicle (that was inspected) we experienced a “death wobble” which we brought back immediately and was fixed. The other issue that I was referring to had to be fixed where we were, it was undriveable. We were 30 min away from dealership.Still have not gotten license plate (2 1/2 later) I bought a car in Dallas right before we came to you and got my plates a week before my paper plates expired.Name had to be corrected with financial service because it was sent completely wrong.I will not call General Sales Manager. He was the worst. And could care less. “We deal in bulk sales” is what he told us to discount customer service.We just won’t be back.PS - Our salesman was wonderful, but his hands are tied.

5 star experience. Abby took great care of us.

Brad Williams is the guy to go to wen u need a vehicle yall I recommend him he got us an awesome deal he got us into a 2017 Chevy Cruze thank you so much

Today I purchased a 2021 Rio and my time here was amazing I had the most amazing sales person her name is Tristan she was wonderful and I got a great deal I’m very thankful I chose service with you guys . God bless you ❤️

I really appreciate Orr Kia of Bossier for everything they have did for me as of finding me the perfect car and help me when my first car got wrecked I am so happy to be apart of the Kia family and appreciate the great customer service that they have and is still showing me as their family thank yall so much for being apart of my life. I would like to thank Dekira Carr and Melanie Anderson for their help at Orr Kia of Bossier and if anyone needs a car Dekira and Melanie are the people to talk to. I highly recommend everyone to go to Orr Kia of Bossier so you can feel as if you are home. I am extremely grateful and happy that I got my car from them.

Went up there with the 2018 Nissan Rogue my parents ran into the ground and Logan Cottrell not only got us into another car, he got us into a bigger better newer car and I am absolutely in LOVE with it. Big big thanks to Mr. Cottrell and his patience with us and our 2 wild children. Definitely go see Logan if you want a new car!!

See Brad Williams for an excellent sales experience! He wasnt annoying, just gave me all the information I requested. I test drove a couple of vehicles and was on my way home in about an hour and 20 minutes. His knowledge of the vehicles really allowed me to make an informed decision.

Very friendly staff and took good care of our car, kept us in the loop as to what was going on at all times.

Second time to sell them my personal vehicle. Great service and great people. Jimmy gave me more than KBB value for my car. I set an appointment and they didn’t double book in my time slot. I was in and out within an hour. Call DeKira Carr if you want a great salesperson that puts off good positive vibes. 100% satisfied.

I had one of the best experiences at Orr Kia.I traded in my car and they gave me a fair price and Melissa was more than patient helping me choose a used truck that I desperately needed. I would recommend to anybody to make that your first stop when shopping for a new vehicle. 5 star hospitality all the way around.

I heard they’re offer on the radio were they stated that no matter the condition of the car that they would value my trade or buy my car off me but when I got there that clearly wasn’t the case the salesman gave us the run around threw our paperwork in the trash and then called me back up there telling me that they had a car for me but when it all came down to it he gave me the run around and wasted my time I really feel played because you guys didn’t live up to the hype that the commercial on the radio was provided

Big thanks to Tristin Nester!!! She sold me my Jeep and it was literally the best experience!!

Joe Cox was really great! Was able to get me the car I really wanted! Definitely recommend!

Poor service. Carl Devers wasnt helpful, he was lazy - telling us to go walk the parking lot and take a photo of the vehicle we were interested in, send him a picture of it then come inside and he would tell us about it. He was rude, and because of him, well be purchasing our vehicle elsewhere.

Everyone go see Tristin Nester! She is very professional, so sweet, passionate about her job, and such a breeze to work with :)

Mr Carl was the greatest he blessed me tremendously & cared about my needs

Bought 2 cars there so far, real friendly, clean,and good service and selection.

SUPERIOR SERVICE...Shout out to Tristin N, she was great. Very customer service oriented. She was easy to communicate with and down to earth; which made it an enjoyable buying experience. Tristin even took time to set up my phone and Kia Access before i left the lot. She was so knowledgeable and quick with all the button features! Helpful! :) We bought the K5 GT off the showroom and absolutely love it! Thanks Tristin!

Thanks to Logan at Bossier Orr Kia he jux made our experience the best... great place to purchase

Great day. Got a Camero out the deal. Brad was very helpful.

Dekira Carr was awesome in helping us get the car we came to purchase. I would recommend her to anyone. Thanks so much for your help!!

They were wonderful to work with and the sales woman Melanie was absolutely wonderful to work with and git me everything I asked for to make mothers day for my wife

Great experience. Our salesperson, Melanie, was very attentive. She showed us several vehicles and worked with us to find the right one for us.

Staff was incredibly helpful and sales personnel werent pushy. They made sure I got the best possible deal both on my purchase and trade in. The whole process was simple and easy and Im the proud owner of a brand new 2021 Kia.

Bought a kia two years ago from them and last year they had to replace the whole steering column because there was a binding in the steering linkage. They gave me a rental for the whole time they had my car. Well, it is having the same problem again and they wont give me me rental to get back and forth to work. They said they dont do that anymore because of too many wrecks. Im not very happy with them at this point.

I hate buying vehicles from dealerships because of past experiences, however my buying experience at Orr Kia Bossier was truly great! Brad Williams was awesome! Not once did he try and pressure me into making a purchase, he was very professional and after purchasing my vehicle I left the dealership feeling good about my purchase and not like I had been taken advantage of. I WILL DEFINITLY BE BACK!!!!!!!

Had a Great experience with my Dealer Tristan she was awesome it went so smoothly and pleasant and I got exactly what I wanted and I didnt know what I wanted ☺🥰

I had Samuel Clark as my salesman he was awesome! Every concern I had he helped me any questions I had he answered if there is a will theres a way he was very professional I would recommend you to go check Orr Kia in Bossier city la out its the place you want to go for a car!

This is the most awesome dealership ever! Melissa the greatest sales lady of alltime you should go see her and she’ll hook you up!

Didnt say I liked it, just checking out prices, which is too much.

Brad took care of me. Friendly staff, and they put a full tank of gas in the purchase.

Ridiculously high prices on new vehicles and especially on their so called pre-owned vehicles. If you really want to save money go to large cities like Dallas and Houston, the competition is greater, the market is tighter. These Shreveport dealerships go to auto auction sites and buy low priced vehicles then bring them back to Shreveport - Bossier and mark them up thousands of dollars higher. Most of the these pre-owned are not local trade ins, they are repos or lease vehicles from larger markets.

This has been the quickest, easiest and most professional experience I have ever had in purchasing an automobile. There were no high pressure sales and they actually gave me substantially more for my trade-in than Kelly Blue Book valued it for. Will definitely use again when I need another vehicle.

I just had the easiest car buying experience this evening. Melissa is the best and went above and beyond to get me in the car I needed for my family. I’m still in shock that I walked out with a new car that easily! I cannot recommend enough!

Ive worked with Melanie Anderson before and she will do everything she can to make sure you get the car WANT!!

Mr Carl Devers was absolutely a pleasure to work with during the purchase of my Kia Forte LS. Come in and let him help you get into a new carThank you so much!!

Awesome place very professional .

They always take care of me at this location. Have my lil kia running in great shape

I bought a new vehicle here a few days ago, and I must say, I actually enjoyed this stressful experience. My saleswomans name was Melissa and I am so grateful that we found each other. I am very picky and I hate to admit it, but I may be hard to please at time. Melissa worked hard to get me every detail of what I wanted in a vehicle. She was polite, and very knowledgeable about the vehicles they had. She got me out of there with a beautiful SUV. Highly recommend you use Orr Kia in Bossier and ask for Melissa!

I love this location; I recommend this one over the Shreveport location. After being screwed out of nearly $1000 from the Shreveport location the Orr Kia franchise basically lost my trust. However, this location restored my faith.Gena Paul is a breath of fresh air. Her customer service is A1! I have had to go to this location very recently on many occasions. Mostly due to receiving bad gas which caused a multitude of problems. Yeah I had to pay a lot to have the bad gas removed, but it was worth it. I still ended up having problems after having to gas removed. Was told it was due to left over residue in the gas tank. Each time I went back bc of an engine check light or my car shuddering they helped me out. Each and everytime. Recently had service done this time due to car not picking up speed and waiting on a part from ORR kia(was covered by warranty). I left then 30 minutes later engine light came back on. Called Gena and she said theyll take care of it and to come on back. Since coming back my car has been running fine for the first time in almost 2 months since receiving bad gas. They tackled each problem I threw at them. I literally mean that bc I went to that location almost religiously due to the ongoing problem and trying to figure out whats wrong. As I said before most of this besides the induction service was covered by my miles being low and/or warranty. Thank you Orr Kia and give Gena a raise!

Couldnt ask for a better car buying experience. Amazing staff amazing selection. Absolutely worth the 1 and a half hour drive.