This coffee shop leaves more to be desired. My main issue with this place was that I walked 30 minutes in blistering cold weather to come to this specific location because it said eating/drinking on site was available in Google Maps. When I got there I was amazed to see they had pushed aside all the chairs and had no seating. Listen, I get why you did it and not everyone would be as bummed as I for walking 30 mins for a location where I can read and sip coffee, but please update your site. The coffee lids are also very annoying. They don’t stay pressed up when you open it so you feel like you’re going to spill your coffee. The coffee with almond milk was very good and the bagel and lox was the best I’ve had in 6 months, but the stars aligned and I’m giving you guys a low rating for visibility.
The sandwiches are great and I know they might be short of staff but I waited 40 minutes and when I finally got home my order was incomplete. What a way to ruin your Sunday.
The cafe aulait extremely delicious and the multi grain everything was prepared perfectly. Highly recommend but expect a wait, very busy.
Coffee was good. Bagels were excellent. Will definitely be back a few more times for breakfast!
The Hummus Sandwich was great, with hummus, tomato, capers, vegan cashew cheese on a Rosemary salt bagel, which was the exact perfect amount of saltiness, like amazing focaccia. The SB&J on cinnamon raisin was definitely a bit overpriced for the portion, but the spreads were super good and rich, and when paired with the vegan coconut cookie, it was a great fruity, sweet combo.
REALLY BAD customer service.They have locked the door even before the closing time so I asked whether they were closed or not. And one of the guy just annoyingly yelled at me that they were closed. He could have said nicely.
Terrible customer service. Ordered through their website then waited for 40 minutes for the order to set as “ready for pickup”. Waited another 20 minutes after that until I asked them to check on the order and they couldn’t find it. After the order was made I said that they shouldn’t send a “ready for pickup” text unless it actually is. Their response was that it happens automatically. I suggested getting a different app service. The response was “that’s above my pay grade”. I received no apology at any point and was just told “it is busy on Sundays”. This sandwich better change my life.
Not as much space inside to work as other Pavements and they were out of oat milk, avocados, and most bagel types by 1 pm. If youre going to go here, better to get there early!
Im so lucky that I was able to try it and it was nice because everything here is really amazing and relaxing. No doubt that this coffee shop is well-known because its coffee and pastries are the best here. Also, the service is exceptional, and I like to commend these guys for that. Truly amazing! Thanks, guys!
Great coffee and great food. But they never have coffee brewed? I come here often and I am always left to “wait for another 5 minutes for the pot to finish brewing”. It usually ends up being longer than 5 minutes too. It’s not a huge deal, just an inconvenience and feels like something really easy for a coffee shop to always have coffee brewed? I normally don’t write reviews but figured I’d take the 5 minutes that I’m stuck waiting for my cup to be brewed to write a review.
Very friendly staff, a good variety of coffee drinks, and great food! This little coffee shop is a great place to take a break from shopping, have a bite to eat, and perhaps relax with some journaling or to work. There’s free WiFi and outlets next to several tables. You’re encouraged to share tables, thought, as it can get a bit crowded at peak times.
Terrible, the people that work there is not friendly, rude, waste of money, coffee is not good either, burned test, good bagels!
Coffee and bagels were average; nothing special. Service was quick on a Tuesday around 9. My family of 10 all got breakfast here today and we were not allowed to use the restroom. Ridiculous. I understand the Mass. dining orders but no restroom is ridiculous for a food establishment. Employees were unapologetic.
Been a few occasions.Some days are better then others with making the ice coffee. Try not to rush and make it as you would drink it. People need good coffee.Thank You
Breakfast Sandwich Review OnlyNot a coffee drinker, or really a hot drink drinker, so this is a review of the breakfast sandwiches only. This place is tiny and probably only has 20ish seats so if you want a place to study/linger, plan to get there early or be prepared to wait for a table.Had the lox and cream cheese breakfast sandwich on an everything bagel and I scarfed that thing down. Wish I had two more. Very dense bagel and the lox and cream cheese were in the perfect ratio.Will definitely be back for the breakfast sandwiches
Sorry to do it to ya, but Ive showed up three times now to a closed coffee shop, when the posted hours on Google and the door said it should be open.
Their bagel options are delicious. im not even much of a bagel person at all, but I will take the trip to come here when Im craving a good and quick meal in the morning thats fresh
Their coffee tasted like old times. The most reliable Coffee shop! I was not mistaken about choosing this Coffee shop to chill out.
Best bagel in town. Pavement never disappoints when it comes to bagel and cheese.They have a cute seating area outside and a few chairs. I love thee green vibe around it.
Coffee reasonably priced, large private parking for customers. No strong coffee smell or food smell after you leave. Highly recommended!!
Plenty of seating, very well spread out, ideal to work, study or converse with friends. Service here is excellent and quick. Clean restrooms, and pretty good WiFi.
Very disappointed by how rude the young guy with purple painted nails was in pavement today. Ordered a sandwich, I commented on the price being higher than I thought, but was fine with it. He canceled my order without saying anything at all and then asked me to leave if I wasnt going to order anything. I was kind of shocked and confused because I had literally just ordered something. I come in here a lot and always tip. Will not be tipping going forward because the girl who made my sandwich threw it on the counter aggressively too. This was Friday, December 18th at 220 pm. Note that because of the snow storm there were no other customers and I felt like I was an annoyance to them. Very unprofessional.
GREAT! This coffee shop was totally impressive! This place is certainly the best spot where you can have a great taste of coffee and pastries.
This is my favorite place for lunch now, or a coffee and cake in the afternoon, best cake I have ever eaten! The service is very good, the staff are all so friendly, see you soon.
The coffee also that we ordered was very tasty and very satisfying. Thus, we enjoyed our stay here.
Im a vegan and I absolutely love coming here because A. THE COFFEE IS FABULOUS. Just a basic lattee is smooth and creamy and made with oat milk for the vegan substitution. B. THEIR VEGAN MUFFINS AND PB COOKIES are to die for! Great alternatives for the norm when wanting a little sweet treat. C. THEIR ITALIAN SEITAN SANDWICH IS OUT OF THIS WORLD. Whenever Im in the mood for lunch, I always come here for their vegan sandwich. The best part is that I havent tried all of their vegan menu options so there is still more to try. So exciting!!!
I really enjoyed the food here but it was too expensive.
Found this sweet cafe while on vacation. If I lived in the area I would go there regularly. The food and coffee were both delicious and fancy enouch to take pictures of (which, like a true tourist, I did for the coffee as you can see) but not super expensive and they have menu options for both vegetarians and carnivores so you can bring a meatatarian friend without going hungry or having to convert them to the green side before you can eat. I thought the table we sat at was hilarious so I took a picture of it too. Enjoy
My go to breakfast spot! Every location has great staff and delicious bagels and coffee. I also love their vegan cream cheese and egg options!!
REALLY BAD customer service!!!!!!!Door was locked so I asked whether they were closed. Got yelled at that they were closed. I was there before their posted closing time...
Amazing chia latte with oat milk and classic turkey sandwich!
Had the Spanish latte, sunrise bagle and chocolate croissant; it was amazing! The workers were friendly and the spanish latte was much better than I expected; it wasnt too sweet and the coffee was outstanding, with cedary, bold notes to it. I will definitely be going back here.
Tiny coffee shop tucked below street level on Newbury St. Enter by going down the surface stairs and behind the upper staircase. Service was quick and friendly. Got a 12oz cup of coffee, which with a small tip was around $3.10 which seemed reasonable for Boston. Not a ton of seating, but what they had was conducive to 2-3 people conversing. The coffee itself was fresh and the server paid attention to the freshness timer before pouring me a cup. Not too bitter, and gentler on the stomach than I expect from strong coffee which was nice. Would go back.
Highly recommend the rosemary salt bagel and the overnight oats. The iced americano was expertly prepared, and the service was above expectation.
Normally I am stingy about paying $10+ for a breakfast sandwich. I got the Tequila Breakfast Sandwich and added turkey and bacon. It was all the mess I was hoping for! I went to battle with this gigantic masterpiece and was left feeling very full which is hard to get from a breakfast sandwich normally. Exactly what I needed🥵would highly recommend.
Pavement Coffeehouse is SUPERB. Espresso is on point and the staff really makes an effort to get to know you personally. Highly recommend the Tequila Sunrise or the Awakening breakfast sandwiches plus a Spanish or Vanilla latte. Beautiful concept, awesome music, and GREAT EMPLOYEES!!! Will make this a regular for years to come.
Omg that turkey bagel will haunt my dreams
The lattes are good here, but best to order online and go pickup. Its been a bit of a wait recently typically a lot of people here
Customer service was outstanding and food was amazing.
The atmosphere is fun. It was very busy, but the staff was very friendly. The coffee was fantastic and the food was wonderful. We will be going back.
Super cute cafe with lots of vegan/vegetarian options for breakfast/lunch. Got a Spanish latte, which was great. They also have a lot of other interesting coffee/tea drinks, so Id love to go back and try more! They do have seating, but it can get kind of crowded with people studying and hanging out.
My favorite coffee shop (chain) in Boston.I love the bagels, particularly the Bagel and Lox and the Sunrise. Their everything bagel is amazing. Unfortunately, prices for their food have been going up pretty consistently.Their coffee is the best in Boston, if you like light roast.This location is small and busy.
Amazing Turkey Sandwiches
It is in a very nice area and seems very trendy. It is small but packed, which indicates they are doing something okay. Based on my experience, service and coffee was well below average. Save your money.
One of my favourites in Boston. Cozy and creatively designed nook with options to sit outdoors too. And, obviously great coffee and staff.
Great food and coffee! The sunrise sandwich was really good. Their mochas could use some work, but were still fine. Their almond croissants were great! Service was also quick.
A cozy hipster coffee shop with amazing bagel sandwiches and coffee! The tequila sunrise bagel is to die for (if it is still there) they rotate the menu periodically. There are not many seats inside so don’t plan on bringing a large group of people but it is a great place to meet up for a catch up or casual business meeting.
Trust the review l stars, this is a great little place to eat and drink. Fresh food, great coffee and a cosy venue.Staff superb
Great coffee
Wow. Great iced vanilla latte! Fast service. The place is a little small so all the tables might be taken if you are going to study or work, but quality of the coffee is amazing!
The staff is super polite and friendly. Ive been here multiple times and never have I ever had a bad experience.The food and coffee is great. My particular favorite is the Bagel and Veggie combo. For about $5 you can get a really filling sandwich.My personal choice here is the Bagel and Veggie with - multigrain everything bagel, spicy diablo cream cheese, red onions, and cucumbers.
Coffee and turkey sandwich were good. Great place for quick chill out. Music was good but really loud, not the place for you if youre looking to get work done.
Tequila sunrise was excellent. Nice chai latte, not too sweet. Friendly service.
Excellent food and service. Bagels, pastries and sandwiches are awesome and delicious. Staff very helpful and friendly. Reasonable prices for the neighborhood. Limited seating inside and outside.
Hip, local coffee shop with fresh bagels and full salad/sandwich menu for looking for more than a caffeine boost.Hows the coffee?They have nice seasonal blends and daily coffee drinks that you wont easily find elsewhere. You can absolutely get a fantastic espresso pull here.Would recommend for anyone looking for less hustle + bustle with their coffee.
Horrible coffee honestly
We stopped for breakfast one morning, and this place was packed. Theyre cranking out a lot of sandwiches and coffee. The sandwiches were good. The standard egg/cheese/bacon on a bagel was well done.
The latte was very good, but the sandwich not so much. I expected more flavor in the eggs and everything bagel.
Did a mobile order for a breakfast sandwich. About 30 minutes after I placed the order the sandwich still wasnt out so I asked the guy at the register what the delay was. I think they gave it to someone else so I had to wait for them to make me another one. I finally get my order. Its cold, its on the wrong type of bagel, and there was a gigantic hair in it. Terrible experience with Pavement.
Hope it reopens soon. It was a great place to hang.
Although the coffee is excellent, I found this experience stressful due to how busy and small the coffee shop is. You could get a bagel of lesser price and equal quality in dunkin but I came in here for a nice ambience. It was too busy to even sit down and enjoy my food...
Very cute little spot with great coffee and amazing breakfast sandwiches. The tables seem a little small for a laptop but definitely a great environment to relax.
It’s a great spot. I go for the coffee only, but the food is five star. There is better coffee in Boston, but Pavement’s seasonal flavors are wild.
Coffee is awesome! Breakfast is delicious! Been living in Back Bay for a while and its one of my top spots.
Great quality coffee and amazing bagel sandwiches. The vegan tequila is amazing. The staff arent overly friendly, just straightforward probably because theyre always busy
Really and cute cozy little place. Just be mindful that it can get very pack very quickly.Great selection of breakfast sandwiches at a really good price considering the neighbourhood.God selection of veggie, vegan or GF options for food and drinks and a staff that clearly loves working there is always a plus.
The most flavorful coffee in Boston. Hot or cold its bursting with flavor. And the breakfast sandwiches are great. A friendly staff and good vibes
Really friendly staff. Serving coffee they roast & it’s wonderful. Very few coffee roasters in Boston. House-made bagels. One drawback - Does not take ApplePay.
Coffee is solid, but not remarkable. Better cold brew than Starbucks or other chain joints but about on par with almost smaller coffee shops. Bagels are very blah and overpriced for what they are. Maybe it’s because I grew up on jersey bagels, but these are flavorless and way too expensive given that fact. Just don’t get the bagels, and it’s a dope spot for coffee.
Love this spot ... but head here on off hours to really enjoy the space as it is small and can get crowded. The staff is knowledgeable friendly and an eclectic mix of humans. I love how this company staffs.
I usually get either a cappuccino or if Im feeling 🍬, I will get the Spanish latte as its very good! This palace is a very hip spot. Lots of sights and sounds happening in the cafe! Once the coffee has been made, can grab it in the front counter where you can see the barista making your brew! ☕☕☕
This particular location is teeny tiny! At 9am on a weekday, its crowded, but most people are just grabbing coffee so you find a seat. The coffee is good and the muffin (blueberry) was amazing.
Killer coffee and breakfast bagels. Friendly staff. Nice (if compact) space.Prices are a little on the high side; $60 for 2 bags of beans and a mug (a very cool mug) - ouch!
The café is beautiful, no doubt! However, the food was average. We ordered bagels and croissants. The bagels were okay-ish, the croissants were cold and they didnt have a proper arrangement to warm them up. Secondly, I saw the reviews an pictures with their coffee mugs, but sadly we were served coffee in paper cups. It was a massive disappointment to say the least.
Pretty overrated tbh, its ok. Coffee is light and expensive but if you want to like brag you go here instead of Starbucks, come on in
Definitely the best coffee and espresso drinks in Boston. They make the best mocha too! The pastries are good. Biscottis are really good. Always friendly service.
Newbury street level coffee tastiness. Its good. Acceptable but not top notch Pepperoni tasty. Id rather head to a shop off the Tuftbury path, save a dollar, get better coffee, and spend that dollar on a tasty slice of pizza pie.Employees were nice tho. They seem down w the pepp
Good cheap affordable coffee that isnt a chain brand
This place is the worst. Waited 20+ mins for a bagel sandwich. NONE of the staff seem to know what a smile is. The crowd is the worst. ZERO people of color walked into this place in the 20+ mins I was waiting. Do not recommend, especially if youre a person of color. Vibe was unfriendly...sort of like being in the seaport.
Great little cafe. Food was delicious. Drinks were good but not fancy.
This Pavement is small, so good for in & out. Oat milk latte is great.
This place has great coffee. Good service too! I did think that their bagel sandwhich I had was really lacking, like it had almost nothing on it, little flavor, no real substance, just a lot of bread. Good place tho!
Most tables are small rectangles, but you can definitely move them around and put them together in different ways to make some interesting shapes/ configurations. My pal made a HUGE rectangle. Was crazy.
The service was very fast for just a cappuccino despite the place being packed. It seemed very popular and the decor is nice