First time here but wont be last!! Came for brake work, got honest assessment and price was great! All staff were professional and courteous. Kept me appraised of time of completion. Highly recommend!!!

Always quick. I go for an oil change and get my wipers changed. I was informed one price and charged two prices for each wiper due to different sizes. No one informed me of the double price. So...2 stars vs 5!

Not a terrible experience, but not great either. One of the employees (the one who greeted me) was extremely nice, but the other one I interacted with wasn’t friendly. After the oil change, parts of my car had oil on them, including the wheel and gear shifter.Edit: apparently they never closed the hood all the way, so I was driving on the highway with the hood bumping up and down, threatening to come up. Could’ve caused a serious accident.Edit 2: 90 days after the oil change and apparently most of it has burnt up (there’s no leak). I was told the oil would last me at least 8k miles.

Price I was told for a spark plug change was $750, when I came back to pick up my car the price was now $1060. SCAM, AVOID AT ALL COST!!

Service was great, the staff was awesome! Really got me taken care of. Super busy though so waited around for a while.

Updated 12/27/19Ive been patronizing this location for over 3yrs and its always been pretty solid. Until today. I was there for almost 2 hours for a signature service and transmission flush. On top of the extended wait, when they were finished they couldnt bother to put my reminder sticker in the window, they just handed it to me. With the signature service, theyre supposed to clean the windows - didnt bother to do that. They did vacuum the front floor mats, but didnt bother to reattach them to the floor...and they ripped my carpet from under the threshold and just left it there.I had been there for so long that I didnt have the time to demand they do it right my schedule had already been hijacked. So disappointed. Not sure this location will remain my go-to for long.These guys are always fairly quick, and theyre courteous. They could stand to pay more attention to the coffee station though. Can never get a good cup when Im there waiting.

Good service, very pleased. Better than my dealership. Able to find the reason for my on engine light without charging me. Very simple problem, Im sure dealership seen it b4, just wanted me to pay 199 for diagnosis.

Did not get windows washed or car vacuumed, rushed through. Not even sure if they topped off my liquids??????

The gentlemen that changed my oil were very professional and caring. They even went above and beyond to stand up for me when a customer was being rude and dangerous in the parking lot with his car. Giving the circumstances of my visit, I was very grateful that he took the time to make sure my visit was safe and I was able to complete my transaction efficiently. Thank you for making this task an easy one!

Didn’t rotate my tires. When I went for oil change. So I have to go some other time to rotate them.

Juan was great. Excellent service. Really quick. Made it super easy. Definitely will come back

The manager (Michael)and crew was friendly and very informative about the different options on the oil change and prices for my vehicle. For being a first time customer I received a coupon off my oil change and that was unexpected and a Blessing. With COVID-19 happening right now they stayed 6feet away and had mask and gloves on. I would recommend this location because of the crew that works there

Always fast and friendly service

Great service. Fast and friendly

The team was timely and professional and got me what I needed at a reasonable price in great time!! Would absolutely recommend for routine work.

I love this location of Jiffy Lube. Because of Covid-19, I was concerned, but they let you remain in your car during the oil change. This eased my fears of being in the office and answered the social distance requirement. Mike, the manager is awesome. He is always professional, polite and helpful. Great job.

Quick efficient socially distanced service. They really embody teamwork

I went there to do my oil change. And for no good reason the manager started talking to me crazy because I pulled up on the wrong bay. You as a manager should be a good example to your employees in knowing how to talk to customers. If you’re not using a bay, close it. A customer driving to your service center will not know what bay to enter. This is not the type of person you need to manage an establishment like this. Overall he refused to service me and call the police on me. Another employee came in and handle the whole situation in a professional way. Thumbs up to Mark for being professional

That was the first time I have EVER BEEN to a Jiffy Lube and the customer service was out of this world...but it started with the Manager. I believe his name is Mark, the staff was Amazing as well. But mark has Great Leadership skills. Ill be back thank you

Mark, The manager was friendly, professional and gave a military discount which was very much appreciated. The service was fast and his team did a wonderful job overall.

Great Service

Jiffy lube pointed us to the place where we really needed to be they was honest about what they can and can not do and I appreciate that

We were taken care of as soon as we pulled up. The cashier, Michael, loves his job. I can tell by the way he interacted with my wife and myself. He had a good sense of humor while he expertly did his job. Our oil change was done in a timely fashion. I would trust my vehicle to this Jiffy Lube in the future. We were visiting the area.

I ran in here at the last minute on 2/8/20 as I headed out of town and they were quick and efficient. The front desk person (I believe named Mark Blizzard) was super friendly and helpful. I’d recommend!

The staff at this location are super friendly, very courteous and they provide an environment that is clean and so pleasant, you do not mind waiting for completion of your service. The station manager is awesome. The techs are prompt but thorough, very knowledgeable and know what they are doing. I just relocated to the Bowie area and I am so glad I found this gem. This location will be the go to location for my household for quick lubes and minor service requests. I highly and strongly recommend this establishment.

My visit here was a pleasure. The staff was very polite and friendly. They were upfront about an extended wait due to the holiday weekend crowd and my car done sooner than expected. I would be happy to come back again!

Great service. Got the job done fast and right the first time!

I was in and out in a timely manner.The manager was helpful, professional and pointed out an issue that wasn’t performed properly by the previous company that did an oil change. He replaced the item and did not try to up charge me on unneeded work.

Quick and easy

The best location in the area, and they had my oil Mobile 1 synthetic

Awesome service. Took my car in for an oil change. As always they did diagnostics and told me what I did...and did not...need. They added the needed differential fluid and I already feel the difference.In an industry that likes to gauge and take advantage of people who may not be knowledgeable about automobiles, I can trust jiffy lube with my nearly 20 year old car and have for many years. Honest, dependable, very courteous service. Very happy repeat customer.

Very fast, super friendly and awesome service. My new favorite jiffy lube. Great work and thanks again guys. See you soon.

Excellent service! I couldn’t find anyone who works on Fiats in the area and without over charging me. They were extremely helpful, efficient and gave me tips for the maintenance of my car and for the next time I come back. As a first time car owner and a beginner driver this has been the BEST place I have taken my car for service and I am 100% thankful.

Today was my first time visiting this location. The staff was courteous. They informed me about their additional services and were not pushy. Their establishment was very clean. I will definitely visit them again. Based on my visit today i highly recommend this location.

It’s a fantastic spot! Always quick and efficient. Such a friendly staff... LOVE LOVE LOVE the new addition; lady at the front desk. Maybe I’ve just never seen her... if she’s indeed new, Keep her. She has GREAT VIBES. This was my 3rd time here, and it’s safe to say that I’ll never go anywhere else. Plus, it’s super convenient; location-wise. Guys, I applaud your honesty, Great work and sincerity. Keep it Up !- Yvonne

Service was fast, friendly and helpful. Ernest was honest about what my car needed and did not try to up-sell me for additional services. I was even offered a coupon when I paid since I didnt have mine. I have been a loyal customer for 10+ years and have been happy.

The staff was very knowledgeable about the service they were providing, Mark was very professional I have been a customer of jiffy lube for a while and every time I bring my car the staff is very engaging. It’s nice to be able to still get good service. Thanks

Fantastic experience. Very relaxed, but professional atmosphere, knowledgeable staff. Was in and out within 30 minutes. I found my new jiffy lube location!! Thanks guys!!

Great job by a very competent group of people. I was away from home running errands and these guys took good care of my vehicle as a first time visitor. Thank you all.

I call this particular location my headquarters because EVERY time I come in for my routine Signature Oil Change Service, I’m treated with respect and I always leave knowing more than I did when I came in the door. I feel empowered when it comes to my car because they explain what was done and give recommendations. I’ve visited other locations, but hands down Liz and the crew are working with great management because it shows in how they treat their customers. Thanks for being an awesome team and maintaining my cat.

Every time I go to the Jiffy Lube on Crain Highway in Bowie, MD, I have a terrific experience. The team there with Ernest and all the guys, provide top notch service! Thanks for the excellent customer service!

Fast service! Great customer service.

Called ahead of time to discuss service. Asked about checking the transfer case and was told no problem. When I got there, it turned out they do not carry my oil type for the transfer case. Got my oil change but requested Mobile One oil and received Penzoil oil instead. Website says the accept Shell card. They don’t.Two stars for friendly speedy service. Doubt I will go back though.

I didn’t realize until I was well into my oil change that I had left my cards at home. I asked the manager if they had Apple Pay and he said they did. Well come to find out they did have electronic pay but it only worked on android/Samsung. I guess he could see I was about to get upset and he asked me if I lived close by which I did thankfully. He left me drive my Jeep gone to grab my cards and come back to pay. He was seriously such a sweet guy and really went above and beyond to help me. He didn’t have to make that offer, but I really really appreciate him for letting me do that. I didn’t catch his name but I know he was the manager. I will definitely be revisiting this location when I need another oil change! Amazing customer service!

Great experience today. Very professional team. There was no wait when I got there and they got me out in record time. I would definitely return.

Ive always received excellent service from the Bowie location. Im always greeted with a smile and everyone has been completely helpful. They explain everything that will be done to my vehicle and they always give recommendations for scheduled service without being pushy. They are courteous and have patiently answered any questions that I may have about my vehicle. I highly recommend this location.

They are simply the best! The manager, Ernest is second to none. He is always friendly and very knowledgable. The rest of the staff are also very professional and I feel comfortable trusting my vehicle. Superb A+ service. I highly recommend this Jiffy Lube to everyone I know and meet.

Easy, in and out place to get my oil changed.

Every person I was in contact with was very courteous and very professional. It was a pleasant experience.

Great quality service! I always leave here with no worries. Thanks Jiffy Lube😄🦾

Solid guys. Very trust worthy.

I brought in my SUV due to an oil leak. They quickly diagnosed the issue and let me know I should take it to a mechanic. They didn’t try to sell me anything or claim they could fix it. Then they topped off my oil for free! And off I went.

Elizabeth and Moise were very professional. All the mechanics greeted me professionally. The Waiting Room area is clean. My oil change was complete in 20 minutes or less. I highly recommend this Jiffy Lube.Kristen Elena Gregg

Fast efficient professional service. No pressure sales. Outstanding! This was the Jiffy Lube on Crain Highway in Bowie, Md

These guys are fast and helpful. Changed my headlight for free so I came back later on for an oil change. The best service I’ve received from a jiffy lube. They also have a wonderful knowledgeable female working there! First time I’ve ever seen that!

Great team! They not only changed my oil, but wiped my windows, vacuumed my carpet and noticed I had an Uber sticker and gave me a discount! Great service, explained what they did and got me out in under 15 minutes! They were knowledgeable, friendly and didn’t try to up sell me!

Mark Blizzard was excellent service was very great and informative..I would recommend anyone to go to this Jiffy Lube because this one is the Best❗😊

The staff at this location were very prompt and very pleasant. I appreciated the good quality and great customer service!

The technicians and team at the Bowie Jiffy Lube take really good care of their customers. They are not pushy concerning the services they offer.

Exceptional service, I needed oil change at 8.00am on my way to work, the entire crew got in before 8.am and within 20 minutes they were done with it along with other routine checks. Great work guys!

The staff is always helpful and professional. I drive 15 miles just to go to this location. There are not many places I trust to service my vehicle outside of the dealership, but this is definitely one of those few places I would recommend to any one.

Very poor work,I wouldnt recommend

They are all very personable and professional. Helpful and quick, we bring all of our cars here, there are no disappointments. Highly recommend

This location is the best. Fast service. Nice and personable staff. Highly recommend.

Always courteous, they work efficiently. I am always in and out in about 30 minutes. They are my go to for routine car maintenance

Great customer service. Family atmosphere. No complaints here. Thanks to Shawn for great service.

Staff was courteous and knowledgeable. Price was lower than other mechanic shops. Wait time was good too. Will go for ever oil change.

It was a great shop. Everyone was friendly and it was very nice and clean!-Bethany Curry

The staff is always pleasant and very efficient..as a police captain I dont have a lot of time to spend getting an oil change but the staff gets me in and out quickly..Thank you

Fast, efficient, and convenient as ever, this is another great location for your vehicle needs. Unfortunately, not all locations share the level of service as this Jiffy Lube.

There were several people in front of me when I arrived. I was about to leave and come back on another day. I chose not to and glad I did because I was there about 15 to 20 minutes. That’s great timing when other customers are waiting. Customer service is impeccable and I’ve chosen the Bowie location to be my go to Jiffy Lube and I now live in Landover MD. 👍🏾👍🏾✔️✔️

My windows were not🚫 washed... service cost too much

No issues with service at anytime I go.

Excellence in action. I was escorted to the waiting room, respectfully called to provide information, and before I got settled, it was time to go! I shared that I was sleepy and then was escorted to my car, provided a bottle of cold water, and told to get home safely. Customer service in action!

Fast friendly helpful. Great team. thanks for super fast service.

This is my “home” Jiffy Lube. The staff here is fast, efficient and their work has always been stellar. They also don’t try to oversell services and I know what they recommend needs to be done. They’re a great team.

Great service. A little pricey compared to what I’m used to. But nice people.

Top off guarantee, went there for that check up was almost a quart low in oil. They checked my vehicle and put in the oil and I was good to go. Thanks for that service

Michael and Ernest served us at this location. They were friendly, funny, and very quick. It was the Saturday before Christmas and all the other places around told us they would have to keep our car all day or it would be three to five hours wait. I called Jiffy Lube and they said no appointment necessary, it would take 15 minutes it would cost a certain amount. They didnt con us or hoop us into believing some are betrayed discount that didnt really exist. We got the price we were quoted and they were quick-- 15 minutes, as promised.. They even gave us an employment application for our son. Thats the way to do business. Wel definitely come back and we would definitely refer our friends to that location.

My experience at Jiffy Lube today was wonderful. The entire staff was courteous from the time I entered the parking Lot. The manager Michael White was extremely helpful with regards to all the service that my car needed. Thanks again for all of your assistance and I will see you when it’s time for my next service.

I would give 0 stars if I could. Management has changed. Aggressively tried to sell me services I didnt need and had an attitude when I rejected the services. Also, tried to say my coupon would not work. Even though it had the address on it. Wont be going back here anymore.

These guys are very friendly, take good care of my high-mileage vehicle, and always get me in and out quickly! I appreciate the clean waiting room and free wi-fi, too!

Friendly, Excellent serviceThe wait period was acceptableThe environment - clean lobby, warm fresh coffee and an exceptional rest room,

The customer service was EXCELLENT. The Asst. Manager and Staff were knowledgeable, courteous and pleasant. The facility was NEAT and CLEAN. I would strongly recommend this location to others and will be returning for future service.

Initially called for appointment. No appt necessary! I was greated by the manager upon my arrival. He said, were a little crowded but, we will have you out in a jiffy. As I was walking toward the customer seating area, his team was pulling my car in. Oil changed, fluids checked and on my way out in about 30/40 mins. Thanks guys!

Excellent customer service—very attentive and positive attitudes. Car clean and process (oil change) quick.

I highly recommend! Service is excellent! I’m very satisfied.

Excellent customer service!When I arrived (on a Friday afternoon, might I add) I was immediately greeted by a courteous staff member. Every member of this team is warm and welcoming. Less than 10 mins after I sat in the waiting room an attendant called me to review my needs. As I’ve experienced with all Jiffy Lubes, an explanation of my services and upcoming suggested maintenance was discussed. 15 mins later my car was ready. I’m always pleased with my service at Jiffy Lube. Thank you!!

I stopped in for an oil change and the staff took care of it for me and the manager was professional, friendly, polite and informative...as I mentioned to him, it was a pleasure doing business there. The staff and the experience epitomize everything I look for in good customer service. A+

Amazing service. Highly recommend this location.

Customer service was great....was in and out in 15 minutes.. Everyone was very pleasant. Will definitely go back.

Didn’t vacuum car but checked off that it was done.. and a little too quick.. I do not believe they took the time for quality service as other locations have before.

The manager on duty needd to work on his interpersonal skills towards everyone especially since he is in the providing service business .

The guys were polite, courteous, and efficient.They explained what was needed and got it done quickly. Will definitely go back.

The customer Service here was excellent. I will only take my cars here for oil changes. There was only one issues I had that still baffles me. I’ve always required full synthetic oil in my cars. The customer service rep told me I had previously used their blended oil to upsell me on the full synthetic oil. So my question is, what has the previous Jiffy Lube centers I went to put in my car when I know I asked for full synthetic oil? I drive my vehicles hard and require full synthetic oil to meet my needs. Needless to say, I’ll be using the Crain Hwy, Bowie, MD Jiffy Lube for now on.

Thorough and personable service. At the end, a bit of trouble getting the lift to descend, causing a delay that caused me to miss an appointment. Thats the fault of the owner, though, and not the guys who were trying their utmost to solve the problem! Owners of Jiffy Lube of Bowie: Make sure all of your equipment is working properly, because youre not doing your employees any favors!

I trust my local Jiffy Lube to take care of my vehicle. They are an awesome team. I was out in about 15 minutes. I would recommend them to all my friends and family

Very helpful and friendly! Stress free. Was in and out in 30 minutes for an oil change and tire rotation on my fairly new car

Food average and barely warm. Staff friendly but server not fully attentive

Best service Ive received from this location. Michael was amazing, honest and helpful. No BS, no fluff. Would definitely recommend this location to friends and family.