We had an unbelievable experience at Thayer Nissan. Every staff member from the receptionist to sales (Donovan) to business (Presley) were helpful, personable, and professional. We want to give a special shout out to Donovan. We didnt need to buy another car. We just wanted another car, so there was no rush to purchase one... until we met Donovan. Granted the Camry had ALL the features we wanted, but it was working with Donovan who made the decision to buy a car much easier. His attentiveness and professionalism was impeccable. Thayer Nissan and Donovan will always be on the top of our list!

My husband and I just purchased a Nissan Frontier from Thayer Nissan. Our experience from beginning to end was very positive. Our sales person Lillian Abed was very professional and knowledgeable about the product she was selling. We were able to find the truck we wanted at a reasonable price. Presley Motes handled the financing and was also very professional and knowledgeable. I would definitely recommend Thayer Nissan to anyone looking to buy or lease a vehicle.

Had a very quick and thorough maintenance and oil change this morning! Thank you very much!

Our experience with Thayer Nissan was amazing! Our sales person Donovan was so kind and helpful from beginning to end! Donovan made the process so easy from the test drive all the way through financing! I would highly recommend Thayer Nissan if you want a painless buying experience!! Thank you for making my daughters first buying experience amazing especially on her birthday!!

They always take the best care of my work and personal vehicle

Dominic Peoples explained and answered all of our questions! He was very pleasant and good to work with. He and his manager checked to see what inventory was coming in to satisfy our needs. Very pleased with service!

AMAZING PLACE to buy a car. Where do I start, not only did I buy one car from them I bought two, my salesman was Donavon and what a sweetheart, so polite and thoughtful but then the entire dealership is like this! I Love my new Nissan Rogue but I love the payments more. This dealership really does watch out for you, excellent staff! Take my word for it, go and see Donavan super great guy! I bought my last two cars from KIA and let me just say NEVER again, with Thayer there were no surprises at the sign in of the loan and no high pressure sales! Do yourself a favor and go to a dealership that is all about the people, not the sale!!

Our experience at Thayer Nissan was great! Our salesman Kevin showed us the car we were interested in, was knowledgeable and friendly. I would highly recommend Kevin to anyone who is in the market for a car!

I recently bought a used vehicle sight unseen and traveled 1,700 miles to pick it up. Lillian and Kyle made the buying experience easy. I relied on their honesty and was not disappointed. If youre looking for a vehicle from a reputable dealership at a fair price, choose Thayer Nissan.

Salesman didnt seem like he wanted to help us. The used vehicle we looked at had grinding noise on the breaks. Told them we wanted that fixed and was told to take it down the street to fix after we bought it. Came back the next day to deal with a different person and the manager was rude. He told us every vehicle goes through an inspection before they put it on the lot. We purchased the vehicle and immediately had breaks replaced. Sent e-mail to the manager with photos and dissatisfaction and waited for almost 2 weeks for a response, but nothing from them. POOR Customer service!!! Dont waste your time.

Took my car which is 7 years old bought use 2 years ago in to get new tires. I had noticed cupping and it was time. Service manager, notified me of a buy three get 1 for a dollar tire event that ended next week. I received the 4 tires, an alignment, labor, mounting on Bridgestone for far less than the local tire companies. Rick, the service manager, has always treated me professionally and courteously. It is something I desire from a dealership, car repair place, whatever. To be treated honestly and professionally. As a woman who has to take care of myself and make my own decisions, I appreciate this level of service.

Always a pleasure every time I am there.

An awesome car buying experience! A huge shout out to Donavan Peoples (the Peoples Choice), and Kyle for their amazing customer service and expertise on the purchase of our vehicle!!

I was in last week for a new car. Experience was the best I’ve ever had at any dealership! Everyone was super friendly, Lilian & Donavan came over to make conversation. Kyle was overall amazing! Took the time to help any way he could! I feel like a part of their Nissan family! Glad I chose to stick with Nissan!

The service department at Thayer Nissan is awesome!! They have kept my car in tip-top condition for many years. I always feel safe driving my car as serviced there because they take great pride in their work and customer service.

Very bad experience.t and my friend wanted to buy a car from this dealership, and tried to talk about the price. They told us the price can not be changed at all, like what you see on the label, it will be the price you need to pay. Then the manager told us “ if you can get cheaper go get it”. And the car we wanted to get is already stayed in the garage for 2 months. Bad experience, bad attitude and never come back

Just bought a 2021 Nissan rogue off Donavan Peoples this will be the second car on 6 months we have got from Thayer Nissan excellent service

Called Thayer to talk about a small repair I needed done and set up an appt. for 5 days later to look at it. Upon arrival I was informed that there is a not-insignificant fee to visually diagnose the issue, and that once identified the service dept. was booked until mid-July. I understand that everyone is busy, etc., so I am understanding of the timing, but this is the type of thing that should be made very clear when scheduling appt. If you have an issue with your vehicle that needs attention soon, it isnt ideal to wait five days for appt. to look at it and find out that it would be another 3 weeks before service dept. could even conceivably fix it. No issues with the employees or service itself, simply disappointed that there was no consideration for understanding the customer point of view with regards to scheduling/urgency.

I found a very affordable and reliable Nissan Altima here and would buy again. John was very helpful. I would suggest anyone looking for a Nissan stopping by and inquiring at this location.

I havent even gotten a car for sure yet but really hoping too. I just want to leave a review for Donavon. I went a few places prior and have not had the great experience I did today. Donavon is very pleasant and not pushy. He gave me great options and told me alot of options for the car I want. I came home and told my family how awesome he is. I would send anyone to him. I am hoping to get the Senata I want and will update but either way a great experience. I drive by all of the dealerships on Central Ave everyday but went to Bowling Green and Im happy I did. Cant say enough about them. Update June 20, 2021. I got my 2021 Black Sentra from Donavon. I love love love my car. This by far is the best place to go. I have never had a easier experience as I did here. Donavon always has a smile on his face when he greets us. Gary my fiance was very impressed!! He said how great the experience and Donavon was. So so happy I went to Bowling Green Nissan!! Thank you to everyone as paperwork was easy also. Everyone was great!!!

Excellent service, prompt and courteous staff.

Kevin was great and very patient with my parents

Just an oil change. Fast and friendly service.

I took my leased 2020 Rogue in for it’s first 2500 mile service. They checked the tire pressure and topped all the fluids. It was done quickly and efficiently. Next will be the 5000 mile oil change. We will definitely be bringing it back to Thayer for this.

Customer focused and efficient purchase process. I am a repeat customer because my first purchase was such a great experience!

My salesman, Kevin Crandall, was a joy to work with. He took me out for a test ride and explained all the features in detail. He was able to answer all my questions. There was absolutely no pressure whatsoever. Both Kevin and Kyle (sales manager) treated me and my husband with respect and in a very timely manner. I was very impressed and will recommend this location to all my friends and family. Of all my years buying cars, this was the most enjoyable purchase.

I absolutely love this place!!! Kyle and Lilian were extremely nice and helped us regardless of our circumstances!! I would recommend 150% coming to this dealership ! Just WOW!!!! Amazing people, amazing atmosphere and we got a amazing car!

The service here is great! Honest, fair and I feel like Im family.

I had an absolutely BRILLIANT experience at Thayer Nissan! Nicole was so easy to talk to. Shes trustworthy and knowledgeable. I love my new Rogue! Thanks, Nicole! :D

Great. Traded in my car

I was in yesterday looking to replace my truck. I have always had very good luck with nissan quality,and it was nice to have quality service from Donavan. He knew I wasnt going to buy anything today but when I do I will be back

Ill preface by letting it be known we have never bought a new or gently-used car before. We were in the cycle of buying a different severely-used car every year or two and driving them until their wheels fell off. Literally. The wheel on our 2003 Explorer popped off and went rolling into someones yard. Truth is we never thought we could afford to buy something new and dependable so we never tried. That was until we came across a 2018 Nissan Versa Note online with less than 10k miles and a nice price tag!We submitted our info and Donovan reached out to schedule an appointment for us to come check the car out the next day. When we arrived, a nice man (I unfortunately cant recall his name) greeted us and showed us to a table we could wait at. He then made our daughter a delicious hot chocolate (which shes still talking about a week later). Donovan came out to introduce himself and move our car into the building so that we didnt have to weather the cold to check it out. He showed us the ins and outs of the car and when it came time to test drive it, Donovan went as far as to help my husband install our sons carseat so that we could all take it out for a spin.When we came back, Presley(if I remember correctly🤞) sat us down and walked us through the payment breakdown and explained everything in fine detail to us. He was actually able to get us a decent APR and payments within our budget even though I have zero credit and my husband has poor credit. He even rolled our tax and title into our total cost so that we didnt need to front that money on top of a downpayment. Very grateful that he was willing to work so hard to get us approved!I dont have any other experience to compare this one to so Ill just end by saying they have set our standards high and we look forward to coming back for our next car purchase and hot chocolate😊

They are very helpful. I was in n out fast and no waiting they got me in at the time I was scheduled.

I had an enjoyable experience purchasing a vehicle from Jon Walz at Thayer. The no pressure approach and follow through made Thayer an ideal choice.

Staffs are great. Sale manager and sales consultant make a smooth transition. In and out with a new car.

Nice, open, modern feel compared to central ave location.

I have now bought 4 cars from this dealer, i will only buy cars here from now on. kyle is very informative and honest. lillian is the sweetest woman and will make sure your 100% happy. if you want information or ready to buy these people do it right.

Friendly staff that seemed to care about their customers! Definitely will be back!

Lillian and Kiel gave excellent service! This is my 3rd car I have purchased from Thayer. Lillian is the best!

We cho this dealership after looking at York and I90 Nissan dealerships. We appreciated their commitment to our safety (given Covid and our ages). Responses to any of our questions were quick. The people we interacted with were outstanding: Lillian, Kyle, Kristine and Toni

Sales person very friendly and nice looked hard to find what I wanted love my Pathfinder

Lillian is one of the most conscientious, fair and hardworking sales people to deal with.

Always prompt, knowledgeable and friendly.

The employees at Thayer Nissan are always courteous and respectful. The scheduled work was completed in a timely manner with no surprises or delays. The waiting room is first class. Thayer Nissan is a model car dealership. I have purchased 3 Nissan vehicles from Thayer and there is no reason for me not to by my next Nissan from Thayer

Recall maintenance was done

Everyone was extremely kind and thoughtful at the news of my Moms passing, she really liked and trusted everyone that works at Thayer and I appreciate so much!

Great service!

Service mgr.Patrick was extremely helpful and friendly. Waiting area was clean and offered coffee while waiting.

Awesome we get our Nissans there and Lillian is a awsome sales lady very nice everyone should meet lillian

Work was done in a timely manner at a very reasonable cost.

Went in with 3 concerns : Oil and filter change, low tire pressure, and auto lights didnt seem to shut off. All 3 were fixed, but what I liked the most was they explained the problems and solutions.

This place is awesome! I leased my second vehicle from Kyle at Thayer Nissan today. Kyle has been extremely helpful in finding exactly what I want, and has gone out of his way to my needs. He reached out to inform me my previous lease was eligible for an early lease program. He took his time explaining the program, and was very patient with all of my questions (which was a lot!). Kyle then helped me to find the perfect SUV that was within my budget. He was completely honest and transparent throughout the entire process, and never too pushy. He even told me about a graduate discount program that helped me save big! The customer service reached a whole new level when my new vehicle was delivered to my home in Columbus, at a time that convenient for my schedule! Both of my experiences with Thayer Nissan have been fantastic and I plan to do business with them again in the future. Thayer Nissan is hands down the best car dealership in the area and recommend them to anyone!

As always excellent service!

Working with Cameron was great. Stress free experience and a great deal, can’t beat it. I’m very happy with my new Truck.

The best experience I have had in years...when looking for a car. Cameron and Jeremy were both great! Very patient with ourbuying process!

They were fabulous! Seamless effort and James Zielinski was great, professional, and accommodating! They all made sure I had exactly everything I needed before I left! Will definitely do business with them again!

Best service department and staff by far! And what a beautiful facility! If youre just looking or looking to buy, this is the place to deal with! Honesty and fair prices along with awesome people and a great product!

Everyone was very friendly and professional. I would highly recommend Kyle, Lillian and Amy to anyone looking for a Nissan!

I didnt go inside just looking from outside.

This process was easy, customer friendly, and I felt as though the employees had my best interest in mind throughout the process.

Thayer Nissan provides quality customer services along with reasonable prices. Certainly worth the trip!

We purchased a used Murano from Linda and Kyle. They both did a great job! No pressure and easy to work with. The vehicle is very nice and the service was wonderful!Thanks, Carl and Mary.

Service dept and manager were good to my son and willing to listen and working with us to find solution.

After purchasing a 2015 Murano what I thought was dirt on the windshield was actually a chip. The service department replaced the windshield. That was greatly appreciated.Two other concerns were not fixed during this visit. The concern about interior heating and cooling calibration was not fixed. I’m unclear why. I will return.Additionally, the vehicle has a ‘chug’ feel or ‘cough’ feel when at low speed, under 20 mph. One technician said it’s a ‘drone —-‘ problem. He said it’s a Nissan problem that is frequently reported but there’s no fix for while the head technician said since he couldn’t recreate the problem he couldn’t fix it. I was told to bring the car back when it happens again. This was a bit frustrating.

Great customer service. Quick service department response and a car wash thrown in.

Great experience every time. I have leased multiple cars from Lillian here at Thayer Nissan. I have also recommended many family members who purchased cars from her at this dealership. All of us had pleasant experiences at this dealership. The service is friendly and accomodating, there is a decent selection to choose from, and the business process is smooth. I will return for my future car needs.

We were impressed with their prompt and courteous service. The teamwork was impressive among all of the employees to see that we were taken care of. Mark Browning made sure we understood, and knew how to use, all of the upgrades in our new car. The Nissan Thayer team was fantastic and we drove an hour and a half from home just to purchase from them! Thank you Thayer Team!

Service and recall fix were completed thoroughly and in a reasonable amount of time.

Jeremy Drury is one of the worst people I have encountered from this company. He is completely misogynistic and every woman I have talked to who has been in contact with him has said he has tried to put them down one way or another. Be ready for snark remarks if you ever come in contact with this man. Maybe he is just cranky, but he definitely is unpleasant. Be aware of ever giving this man the time of day. He does not deserve your company. Would give zero stars if I could.

BBB here we come! 90 days and still no extended warranty information or cards. We have called a half dozen times and it gets us nowhere. Replaced tires 5 days after purchase turns out it was illegal for them to sell them on the vehicle in the state of Ohio being below 7/32. Emergency brake cable failed. Cracked windshield. A/C did not work. They took care of the windshield and the AC but we were told if anything else is wrong they have done all they are willing to do. Even though the truck was not sold as-is. We are contacting the BBB because enough is enough. The sales woman was pleasant but the rest of the staff are terrible. The gas light was on when I pulled out of the dealership. That should tell you something. I had to put for the e brake cable to be fixed inside the drum. 90 day 3k warranty huh.

Cameron and Amy were both super nice and helpful without being pushy or aggressive. I would definitely recommend Cameron to anyone in need of a car.

The building was clean and the employees were very helpful

My used car shopping experience had not been going well until we came here. I called to make sure the vehicle I was interested in was still available, I spoke to Kurt, he said he would have it ready for me. We got there a bit later than planned, were welcomed by a lovely lady, and just as he said, it was waiting for us. After our test drive, we made a completely painless deal and they washed it, filled it with gas and we signed all the paperwork with Adam. It was such a positive experience, that we asked for many of Kurts business cards and will pass them on to anyone looking for a great company to deal with. Thank you all so much, I am loving my new to me CRV! :)

My saleswoman was both personable and knowledgeable. The entire experience was very pleasant.

Very friendly! Very informative! Pat, Cameron, and Robyn are the best!

Efficient friendly and timely service. Lovely show room and wait area.

Love Thayer Nissan! Bought a pre-owed SUV from them months ago. I havent had one issue with it. They make sure their pre-owned vehicles are like new! Thank you so much! Great staff! Thank you JD, Kyle, and team!

Scheduled an appointment took extra day because to busy. service estimate was twice other shops. had to take car elsewhere because of costs.

I bought an 06 Sentra that had sat for a while with a dead battery. I had replaced the throttle body, I tried to reprogram using the key method, it was better but the car still had an erratic idle in park & neutral. I explained the Symptoms to Nick Johnson, who was very helpful, he passed the info on to the Ford garage & they quickly reprogrammed the car & it seemed to run & idle correctly. Price for the repair was around $90 & seemed fair.

Kurt at Thayer Nissan was phenomenal in helping me out with my new lease. I went in, not really expecting anything, I just wanted to give it another try. They got me approved and got me a car that I never even dreamed of being able to get. And within my budget. You guys rock!

I LOVE IT! Kyle, Lillian, Kurt, and Linda are so much fun. You can tell they all love their jobs. They make you feel welcome and right at home.

Nice vehicles some over priced compared to other places.

The service staff made an extra effort to get a part in before I had to leave town. The facility is modern, clean and comfortable.

Our salesman Cameron, at the Bowling Green Ohio location, was great to work with.

Received outstanding customer service. Employees are extremely knowledgeable and friendly. This was the first dealership I had visited that gave me straight, accurate, and to the point answers.

Just bought a Murano there this month. Staff was excellent, going to Wisconsin to the get the car we wanted for us! Definitely going above and beyond to make us happy. Love the Murano and Thayer Nissan.

Went in for service and ended up buying my wife a new car. Cameron was fantastic.

Timely, good follow up and love that they wash my car after service!!

I like the people working at Thayer, thy are very good peoplee

Beautiful building! Top notch service!

Unbelievable kind and caring staff that services the needs of the customer.

Great experience bought my 350z off of Linda Seem she was so nice and made are car buying easy and fit all are needs !!!

I loved working with Kyle and Lillian at Thayer Nissan. They are knowledgeable, honest, fair &, not pushy. I am so pleased with my new Murano purchase and my 2nd Nissan purchase.

12 years, 5 cars.. I live in Wisconsin but still come here because of the great people and service

Linda S is a great saleswoman. She worked well with me and made the experience great.

Saleswoman was. friendly and helpful

Was treated amazing here, really felt the team at Thayer went above and beyond! This is my 2nd vehicle with them and will continue to shop @ Thayer! Thanks Kyle, Kurt & team!

They Are very easy to work with o r just talk too

Lillian was a dream to work with. She does her job to stay in the middle and not give away the vehicles-benefiting the dealership, but she does her job in getting the buyer what they want to buy a vehicle.

Oil change