This place will make your project more difficult then I’m sure it already is. The linen paint had a water consistency and had to be mixed improperly. I’ve never seen paint go on the wall so poorly. We were sold on water based wood stain which was a terrible idea. Unless you know what you want, do not go here. If you have any questions they’ll steer you in the wrong direction.
A quick background on me and the review - I am an architect who lives and works in the New Haven area. I have been to most of the Sherwin Williams stores in the area and have to say that this is my favorite. This isnt a negative review on the others, just a stellar review for Branford.Recently my wife and I needed a custom color mixed for a renovation project. Nate, who has been incredibly helpful every step of the way, spent the time to make sure we got the right color, one small step at a time until we were happy.This experience encapsulates the reasons why this is our preferred SW store - great staff and willingness to go the extra mile. Lastly if you are reading this review you probably already know, but there paints out perform the big box stores handily - you will definitely be happy with the end result, especially if you take the time to talk to the staff and educate yourself about their products.
This store is local, and close to my home. The store employees are friendly and knowledgeable. The store is bright, clean, well organized and well stocked. The paint is superior and the color selection was great.
Clean and well laid out store. Very helpful and friendly associate got the color we wanted and disposed of old paint without an issue.
The store was bright, clean well organized. Products were easy to find and nicely displayed. I didn’t have to look around to find materials because the sales associate was so willing to be helpful.
Conor Regan is a great person to deal with, very helpful and a great worker! Helped me find the paint I needed quick.
Sorry to say the paint did not cover well at all. Well never buy it again. The staff helped us all they could and were friendly and understanding. 5 stars for them.Regarding the Sherwin Williams response: Before we went back to the store we bought the paint from, we did take the proper steps and immediately contacted Customer Service and explained in length our painting process and unexpectedly poor results. Unfortunately, they were as helpful as the paint itself (not at all). Im paraphrasing but they said Hmm, thats unusual, oh well theres nothing we can do, go back to where you bought it and tell them which we did. Ultimately I had to purchase two more gallons of Behr paint from Home Depot which covered our walls with only one coat AND IT WAS ROUGHLY $25-$30 CHEAPER PER GALLON! We always used Behr but wanted to give something different a try. Just to be clear, weve been painting for over 30 years so its not as if we just picked up a roller & brush and dont have a tried and true technique.To be fair the gentleman who was in the store refunded us for one gallon but were still out $$ for the other gallon which was not refunded. So something which should have cost under $100 to paint ended up costing 1.5 times more. Again, everyone was polite but we us wasted roughly 12 hours our our lives painting something that would have taken maybe 5-6 hours at most. Is Sherwin Williams going to compensate us for our time wasted?Were not saying to buy or not to buy Sherwin Williams. Were just conveying the facts of our first hand experience and that we wont make that mistake again.
I was concerned about my color choices on my first visit to the store.I was assisted by the store personnel who also made me aware of a service that Sherwin Williams offers which was a one time consultation a great experience.
Store is always well organized and clean.Sales associate are very knowledgeable and helpful.
Sherwin Williams has one of the biggest selection of colors of paint. They also offer the option of custom color matching to find their customers exact color/shade match. The computer copies their sample of the color they want and replicates it into paint. It is one of their most popular options.
Best paint and good customer service in the store.
Best paint by far
Great store and service
Great quality product. Helpful staff.
The sales person was knowledgeable and patient when answering all of our questions. I left confident and ready to tackle our tasks.
Excellent product, excellent customer service and 30% off coupon is a great way to save on a top tier paint.
Best paint to buy very helpful staff, great price(Discount)Easy to find store in Branford CT very organized in a clean store.Apleasure to shop there.
Avi was such an awesome help! She really knows her colors and paint inside and out! She went above and beyond to help me correct the mistakes that I had made, and her personability was awesome. I would highly suggest coming to this store! Ask for Avi!
Excellent service and the woman who helped me was wonderful!
Staff very professional! Gets the job done!
Very good experience.
Good paint, good service and consistent colors.
Excellent
The best place to buy paint
They have many minwax stains in stock.
Staff was very helpful.
The quality of the paint; I needed only one coat !
Pleasant helpful service
Helpful, friendly, knowledgeable staff
Excellent service
5 stars
Many selections qualify products