The people here are great. Raven has been extremely helpful. Made the move-in proceed really easy.

Great experience! Very helpful! Super easy access to storage unit! Love using the APP option!

This site is convenient and works well for me. I have a small unit to store my motorcycle. Being able to come and go easily works great since I live 10 mins away in New Haven. Everyone is friendly and helpful there especially Raven!

Raven has made my storing process a lot easier. Storing has never been more convenient. If you haven’t downloaded the app you’re missing out!

Great customer service, fantastic facilities, the best unit Ive had yet and Ive had some in the most expensive areas of CT but this is definitely a fantastic place that I wish I had started out with in the beginning, if I had I would have saved a lot of moving around different storage units in different parts of the state.

I recently went to visit this storage facility and I can’t say enough good things about them. I spoke with Raven who had a great attitude from start to finish, was helpful, patient and overall just the most pleasant service employee you can meet. Keep up the awesome work!

Always great service very professional probably the greatest storage ever

Amazing service!! Raven, Thank you!! You all made me feel complete about my decision and utilizing your storage services. Thank you again!!

I was having a terrible long day ! .... Until I Visited public storage in BrandFord where I met Raven ! She’s something special ! Very friendly very professional and helpful! I’m glad I came here today! Hope I keep experiencing this treatment going forward.

Great experience and Raven is a sweetheart thank to her I got the storage.

Clean facility, excellent staff, best storage facility in town.

Raven provided me with excellent service today. She toured the property with me and made sure she provided me with merchandise protect my belongings.

Raven took care of us well. Nice, sweet and informative.

Raven was kind and friendly walked me around the different unit sizes; so I can take a closer look at sizing before I finalized my purchased my today. Great experience.

Very friendly knowledge alike what she do Krista was great

Raven made everything simple and straightforward with her amazing customer service!

Service was great. I was helped by Raven and she went above and beyond to provide excellent service.

Branford is very clean, very secure and I never had any problems with anything wet or damaged. They are very helpful when you forget your code. Like I do. And when I left. Checking out was a breeze. Raven tookCare of everything for me!

Raven was amazing! Shes super personable and extremely pleasant! If only all customer service experiences were like mine with raven, business would be a much happier place!

Raven was incredible! Her customer service was excellent, her knowledge was incredible, she makes this location a little better than the rest.

I brought my daughter in to get a storage unit. Eileen was there to help us. She asked us what we were storing so she could find the best unit for our needs and budget. She also brought us out to the units before purchase to help us with our decision. Eileen is truly an asset to your company. She was very knowledgeable and helpful. Awesome customer service!. Thank you Eileen for making our experience a good one.

I reserved a unit weeks prior so when I went into the office to do paperwork for said unit I was a little frustrated that they had none available (Im very literal so to me, a reservation means reserved for me). Although it took awhile, Caprece was amazing at trying to make sure I got what I reserved to the best of her ability. She was kind and very patient with whomever she was talking with to get the price down to what I reserved. I really appreciated her hard work. Thanks Caprece, you eased what couldve been a very stressful situation!

Made a reservation online and came in to complete it. Raven was amazing and such great services. Explained everything perfectly and was in and out quickly.

Krista was so nice and helpful

Storage units were in great shape when I moved stuff in a couple of years ago, and still great today! Easy to get to and access around each unit was fantastic. I No longer required the space and Kevin was extremely helpful with all my move out questions and concerns! Definitely recommend if you’re looking for a place in the Branford area.

Great people..

Very helpful customer service and quick transaction

Raven gave me some of the best customer service Ive had in a long time. Thanks Raven!!!

Caprese is a great asset to this company! She is super friendly and professional. She is very informative and hands on to show me the unit. She made my experience a breeze. I appreciate her kind customer service.

Excellent customer service from Raven!! Highly recommend this storage place.

I don’t have a unit here but a friend of mines recommended public storage for some items I needed for a project. The young lady Caprece was very helpful with giving me suggestions and helpful tips. Very polite and respectful

My experience was so amazing Caprece followed me through everything and explained to me what I did not understand. I would recommend this lovely young lady to anyone. Keep up the great work

Everyone at this location is outstanding g!!! I ave used this service for 6 years. I feel that everyone is courteous and welcoming to all!

Caprece is a very welcoming person. Thank you again

Caprece is such a sweet lady and is always helping me. Thank you so much

My family and I always use Public Storage and have always been greeted with a smile. Eileen treats us so well, always remembers us. She is wonderful-David.

Today makes a week that I have been there and Caprece reached out to me to see how my move in was. That’s Awesome that the staff is Considerate and wants to know how things are going. Thumbs up to you! Would recommend this place to friends and family

I have been with this facility for a year now and finally donated/threw out enough of my storage items to move down to a smaller unit. I called last night to talk to someone in the office to reassured me theyd be there in the A.M. to grt me setup. Her name is Raven and she is a ROCKSTAR! She went out if her way to walk me to a few different units and find me a trolley to make moving units easier. She made the transfer a breeze and was quick with checkout if my old unit. Ive never had a complaint with public storage, theyre the best prices around and by far the friendliest! Thanks Raven!

Spoke with Caprece today and she let me know that she was calling to check in on me. I let her know that the call was appreciated, and shows her commitment to customers. Thank you for all you do!

We received courteous assistance from Malik when we rented the storage area. He was very helpful with showing the space, explaining the service and getting us started. The space is clean and well lit.

I highly recommend that you come in and see Eileen to rent! My friend Tanya and I rented a unit from Eileen and she was so nice. She took her time while explaining everything to us. Thanks Eileen!!!!!

Very plesant experience. Ravenis very helpful, friendly and proffesional staff member.

Raven was very helpful and polite friendly easy to carry on a conversation with

Thank you so much Caprece for all your hard work and what you do for the company.

Great promotion and easy access for the storage unit. The young women who helped my mother and I was very pleasant. I would definitely recommend another person to come to this location.

I came into this facility looking for information Eileen was extremely helpful and knowledgeable... I will definitely be back when I’m ready to store my items .. Thanks Eileen!!!

Facility is clean and well managed the manager Eileen was very helpful and pleasant Renting a unit was painless and quick and a value compared to other places i had called in the area my unit is clean and dry and even has a working light could not ask for more

Caprece you are such the helper. Thank you for your willingness to make sure I got everything I needed

This is the second time my family and I had to use Public Storage and again I can’t stop smiling about the service we received there. The first time we met Renae it was at a different location of Public Storage and the service was great. To my surprise, she was as this location. Renae is ABSOLUTELY AWESOME!! She is always patient, pleasant and willing to help. From explaining the paperwork to showing the units, she made it easy for us to choose the right size unit for our storage needs.Nowadays, it is very seldom that you find good customer service, however, when you run across OUTSTANDING customer service, everyone needs to know about it. Renae, you are doing an excellent job. I would highly recommend Public Storage to my family and friends.

I came in awhile and saw Eileen about pricing on a unit. Needless to say I was impressed. I came back today to rent and Caprece was so nice and helpful. Everyone should come and see these ladies!

I moved in recently and had one of the sweetest employees help me with getting a unit. The focus was on me and Caprece made sure of that. She made me feel right at home. I would recommend this place to any one. Thank you guys again!

Great facility with very knowledgeable staff. I worked with Giselle. She was awesome. Very nice and helpful with setting up my new unit. Top notch service!

Ive been a first time customer of Public Storage since the beginning of April and am not only satisfied and comfortable but happy to be doing business with them. Prices are reasonable and 1st months specials are great. Both, reservations online and check in process in person are fast and accurate. The best part of doing business with Public Storage at this location is the excellent customer service that Renae provides. She is very understanding, patient, accurate, friendly, and very knowledgeable. Not only is this storage facility a great place but with Renae in their team, I see a lot of success and more and more customers each and every day. I feel so comfortable and happy here that I highly recommend this facility for all your storage needs. Last but not least, thank you, Renae. You are the best! :)

Trying to find a nice,safe, close and clean storage isn’t quite easy. We actually thought we were going to have to wait for a 10x30 but gladly Nadine was able to help us out she is great! Very helpful and polite! Everything is great! Thank you!!

She is very professional, understanding, and knows what she is doing...

Renee was very helpful and personable. This is a very nice location i felt my stuff was safe. Nell helped me with the reservation and was very nice. Easy access to building. Loved that there is lighting in the room. Very clean. Great staff

I recently decided I would like to put my motorcycle in storage for the remainder of the winter. I had never purchased storage so this was something new to me. I did some research and found that Public Storage had the most reasonable price for the unit size I desired. I reserved the unit online Friday night and was contacted by Renae the fallowing day. Renae was very helpful, explaining to me all the information regarding pricing and available unit sizes should the size I reserved not be large enough to fit my motorcycle. On Sunday I rode my motorcycle to the location and was greeted by Renae in the office. I was going to have to physically attempt to fit my motorcycle in the unit I reserved to be sure it would fit (should it not fit Renae had already given me all of the necessary information/pricing for the next size up unit available, I was kept very informed throughout the entire process which was comforting as this was my first time renting storage). Renae brought me out back to show me the unit I had reserved and I began attempting to fit my bike. Fortunately there was enough room in my originally reserved unit and my baby is now happily stored out of the harsh winter weather. Overall I was quite pleased that all went as smoothly as it did and the customer service quality was beyond my expectations. I can only assume that my bike will remain safe and secure for the duration of its stay however I am quite confident as the property security seemed to be on par and there seems to be care taken by the employee(s) to ensure customers units remain secure. I also liked that you have to buy your own lock (either from them for an additional charge or your own as long as it is an approved style) which you take with you at the end of your storage period. I liked this as I dont have to worry about anyone having a copy of the key that accesses my unit. I will be leaving a fallow-up review in a few months or so when I pick my bike back up to inform potential customers of my outcome and overall experience. Hopefully my baby will be just as pretty as when I left her :) Im sure she will be just fine.

Since I moved in to my unit Caprece has made sure that she does her best to help. Would send anyone to the company staff has been good to me

I personally love how easy it was to secure a space and the efficient way to get in and out. I know that my belongings are in good hands. The staff is super friendly too.. Gisette always has a smile on her face and its 100% contagious!

Kevin R was my customer service rep,,, I just have to say was wonderful today, I just rented a second unit here in Branford and by far was the best customer service I had ever received there!!!! Awesome job!!

I have had my storage unit for about 7 years. It started at around $23 per month and is now about $72 for a 5×5. I noticed some water damage in the ceiling near my unit. Management has been very friendly - no complaints there, but the unit has become unaffordable for me and the integrity of the building is questionable.

Everytime I have been to this Public Storage I always find the property spotless. Everyone that works here is so professional and personable. They go above and beyond especially Eileen. I definitely recommend this facility.

Renae was very friendly, informative, and personable. Im new to storage, and she took the time to answer all of my questions. She showed two 5in by 10 in - one inside, one outside. I chose outside. Very clean facilities and secure. Cant wait to move my stuff in.

Excellent staff, very very helpful. ALWAYS go above and beyond to help me. Property is clean and well maintained. I would definitely recommend to others!

Stop in to public storage looking for a poster and Caprece was helpful, I appreciated the time that she give me Thank you Caprece

I move alot and cant always find a storage place thats clean and has friendly service. Eileen answered all my questions and made me feel comfortable leaving my personal items in a state I was no longer in. She was so friendly and even though I could tell she was busy she walked me back and forth while I tried to decide which unit was best.

When I walked in I was hesitant but once Paul greeted me and answered all of my questions perfectly I felt comfortable and confident in knowing my items will be kept safe during my stay! All thanks to Paul! I would highly recommend to come here!

Great place, everyone friendly an very helpful, Caprece was very helpful walking me through the process. Was very easy. Would recommend this storage place an talking to Caprece

Have been with public storage for years! The staff is always helpful and answers my questions no matter what they are. Eileen is always a pleasure to work with I have moved from facilities before just to continue with her. Highly recommended for your moving and storage needs.

Excellent customer service with Renae. Very Clean uncluttered best storage I looked at all month. I have never needed storage before Renae took her time and explained everything then showed me some units so I could pick the right size. Ran into her today she waved was very friendly asked how it was all going, as she was checking to make sure things were locked and clean. I feel very comfortable with my possession on this property, I will recommend to anyone I know looking for storage.

Nell and Renae provide THE ABSOLUTE BEST customer service experience ON THE PLANET!!! Any issues i have either with billing or something with the unit get addressed quickly and theyre always willing to help. I highly recommend their location to anyone on the shoreline who needs a bit of extra space. These two lively ladies are the best team!! Thank you guys so much!!!!!

I was so grateful for Renaes kindness and help! She explained everything carefully and was compassionate (we are moving because of a death in the family.) The storage unit was clean and the facility is easily accessible. Highly recommended.

So far, so good! Renae made the entire process very easy. She took her time explaining all the options so I could make an informed decision. I have been back to my unit many times and I am pleased with my selection. The facility is clean, dry and easy to access.

I have been here for awhile and I have always received great service from Eileen.

The office staff is TREMENDOUSLY professional and helpful. They are courteous and go the extra mile for you. If it wasnt for these Staffers in particular Nell & Renae not to forget Eileen I would have left ages ago.Thanks to them for their hard work and dedication. Public Storage is lucky to have them.

Came in yesterday for some assistance and Caprece was so helpful, even with my move in she continued to make sure I was fine with everything. I would recommend this storage company to my friends and family

Pleasant staff that takes the time to explain all the details and helps to clarify any questions you may have. Storage units are clean and with working lights. I had a problem initially with a mildewy unit but they prompty exchanged the unit for me before we even moved our stuff in. Great hours.

I walked in inquiring about pricing for a temporary storage need and the manager, Eileen, gave a great deal. She was very pleasant and helpful. She made everything go very smoothly.

Very easy to get situated. Renae explained everything carefully and was really friendly, walked with me to the unit and made sure it was what I needed. First time using a storage unit, and I would definitely come here again if I need to store in the future.

Eileen was a pleasure to work with. Very helpful and such a nice and easy experience. Thank you.

I came into storage to rent a space. After having such a long stressful day, I was greeted with such a welcoming smile by Nadine. She was very polite and nice. She did a great job helping me!

Eileen was very Kind and patient with me while I looked at different Units and she was very knowledgeable and helpful, she obviously takes much pride in what she does, I never write reviews, but I had to make sure I wrote one about Eileen, good customer service is rare these days, and she made me a believer that it still exists. If I could give her more Stars I would, Thank you for all your help, and the property was very nice and clean

Raven. She is best🙏🏾

Eileen, thanks for making my Holiday easy here at Public Storage, Best customer service is here at the Branford Public Storage,Merry Christmas

I had a great time at public storage. The units were great and the people who worked there were wonderful. Was a pleasure to do business with you guys and this will be the place if I ever need storage again. Thanks again.

I had my things there for two years while i was relocating and contracting. the staff there was nothing but exemplary, very attentive to my needs, and got me the perfect space i needed for my stuff - they even pointed out that i could save money with the first space i got. great people

Great Staff: Renee and Nell very friendly and smiling all the time!!! Customer service with genuine smiles...I needed a storage unit when I moved from Meriden to Morris Cove so I visited Public Storage before my move. Nell, who was very friendly and knowledgeable, showed me a unit and offered suggestions on moving supplies. She told me about the special move in...I love that there is a light inside the unit which is unlike most places I have seen. I rented the unit and have been there since keeping my extra stuff that couldnt fit. When the Sandy storm hit I was so grateful that I had my unit to put my belongings in when I moved out of New Haven. Since renting, I have had wonderful experiences with Renee and Nell/. They call to remind me my rent is due and are so sweet. I love them both. They make renting very pleasant.

Nell and Renae have excellent customer service. My check in went good, everything including insurance coverage was explained.There office is very clean and always fully stocked when in need of supplies. Ladies I want to thank you so much for all your hard work making my check in so easy.

Service was excellent! Eileen at the front desk went way above and beyond to help in a very stressful situation and made what was a tough situation into a painless, much easier thing to handle. Prices are beyond fair and units are clean and taken care of. Highly recommend this facility and look forward to continuing my business with this facility and staff

Eileen is always very pleasant. The property is always clean and well kept. Highly recommend!

Caprece is such the helper. I came in to make my payment and her attitude is so amazing

OMG! Caprece was such a big help today. She never complained about all the questions I asked, she was honest and professional. Her ability to help others speaks volumes. Awesome work!!

Great staff always ready to help you, clean and secure facility. We were there 2 1/2 years never had an issue Eileen and Staff thank you. A+++++

This is the second time I have needed to store some items here. Eileen is awesome! Great location - clean and secure.

Kapriece was so helpful!! The customer service was amazing!

Eileen was amazing to work with and so patient! I definitely will be using Public Storage for all my storage needs in the future.

Great staff, worked quickly to get me my storage space. Would definitely recommend

Nice space n friendly

Awesome people! Super nice! Been self storing here for over a year. Couldnt ask for better service.

I needed somewhere to store my belonging for just the month. I found awesome reviews and everyone is absolutely telling the truth Nell and Renee are an awesome team. My check in was easy the unit was clean and big.