Customer be aware when you purchase this company’s gift cards. They do not honor mine !My friend gave me a birthday gift card back in 5-6 years ago. She purchased at Brea location (see pictures). “Glen Ivy Spa” company had 3 stores at different locations when we purchased the gift card. Yesterday I found the gift card in the drawer so I email the main office at Corona to see if I can use it at their website “glenivy.com”. They replied: No, the gift card is from Brea so it can only be used in Brea store.Therefore, I went to Brea to see if I can use it. The answer is NO ! Brea front desk told me the gift card was purchased long time ago and was issued by “Glen ivy spa”. Right now it’s become 2 separate companies and Brea store name is ‘The spa at glen’. Not the same company anymore. So those gift card cannot be used in Brea.In fact, when the gift card was purchased, the brochure that come with the gift card says can be used in 3 stores (see pictures) even on the back of the gift card imprint their website “glenivy.com”. But now, no one honor $250.When companies sell gift cards and collect lots of up front money, they can easily closed down business or rename to bypass those gift cards. So be careful with these spa groups. If the case happened to me, it will happen to you later.
It was a great experience I have never gone to any spa and I loved it!
Best place ever. I love it because it’s cozy and staff treat you so wonderful. Though the spa and sauna is not open yet, I still received excellent massage, nail and foot services. I been going here for many years now. Great self care self love self gift place to start. I hope they will eventually go back to offering the lunch service. Looking forward to the spa operating back at 100% of course, safely and carefully.
Nice, relaxing messages. If Im in town again. I will definitely go here.
I love how they dont rush you out the door, they I courage you to enjoy the facility. Plenty of relaxing places to sit and unwind, they offer snacks at no cost to you.Very clean, full service offered, staff very friendly and professional.If you forget ANY hygiene products they got you at no cost.Never going back to spa envy.
A great place to spend a few relaxing hours. Friendly and efficient staff.Full body massage for 50 minutes a must!
Love this place. First timer, but not a last timer! I wouldve never have known this hidden gem was at the mall! The place was very cozy, comfortable, clean, and fresh. My technician was amazing! Went for a gal-pal date and followed by dinner at the Olive pit. Definitely going back!!
Wonderfully unique and hidden in plain sight youll find this wonderful spa with great people working there to take great care of you! We loved it.
First time at Glen since I cant get into Glen Ivy in Corona. Side note: Glen in Brea is not associate with the location in Corona (didnt know that. I purchased Head to To package, 50 min massage and food rub and 50 min facial. My therapist was Stephanie, she was great massaging at the perfect pressure when you describe how you want. I just wish she massage my feet more. Overall, Im not sure it was 50 min, goes by so fast. Facial was great too but I was cold under the sheet. I felt warm when Sandie placed a warm towel and hot stone. Inside the spas was ok. I wish it was like other spas that have more amenities like mineral bath, beside jaccuzi and steam room.
Had a wonderful time .. small spa but service are great ...
Just went to pick my mom up a gift card. $85 for $100. Also, its a very nice spa.
I honestly loved it I do definitely recommend it to others, my facial was on point and my massage made my body feel relaxed afterwards couldnt have been more satisfied thanks, and all the staff working their so friendly and welcoming 😊
First time Back in Since It was Glenn Ivy. Friendly and helpful staff, very good message therapists, site is nice and well maintained, though bathroom showers were a little grimy with drain backing up and visible lime stains on glass and some fixtures. All and all great experience and would definitely return, hopefully sooner than later
Nice way to start or end a shopping trip. Excellent customer service and a nice selection of massages. After you check in, your seated in a quiet area until you’re called. I even put cooling cucumber slices on my eyes. Very nice And a great way to start relaxing. In addition to massages I always make time to a soak in the hot tub and they have the best steam room I’ve ever used.
I love The Spa at the Glen in Brea. I cannot wait to go there again! The facility is lovely, peaceful and intimate. I love to go enjoy the spa and relax in the calming lounge after an especially physically demanding job. I recommend this spa to everyone!
Always the best massages and services when visiting here. Due to covid-19 no amenities available, no robes, just the massage itself and you can just dress/undress in the therapy room before and after receiving treatment. Better than nothing at this time.
This was my first facial. Great experience. Paulina was wonderful. I can’t wait to come back.
My very first massage ever!! I just need to say my experience was so amazing, from the moment I walked in till I walked out.. I felt very relaxed and very comfortable.. I went 2 weeks ago and I’m still talking to my family and friends about how amazing my experience was.. this would definitely be a treat for me, because of finances however it is so completely worth it..
The Spa at the Glen is definitely my favorite in the area!!! Great staff, great selection of services. You can tell that the owner, Eric Smith, takes pride in his business! Cant wait to go back to pamper myself and relax!!
Why does this spa use the avatar symbols as its logo.......seems like copyright infringement but its very funny
There aren’t any negatives about the lovely Spa at the Glen at Brea Mall!Front desk staff and spa attendants are helpful and informative, and the massage therapists and estheticians are just the best!The spa itself is beautiful and always perfectly maintained. I’ve not seen the men’s side, but I can assume it’s similar to the women’s locker room and spa.I like to arrive an hour before my appointment to enjoy the luxurious whirlpool and steam room. To keep guests hydrated, there are large dispensers of chilled water and subtly flavored iced tea in several locations.There is a beautiful shop at the front of the spa ... perfect for finding gifts or treating yourself, and there is a large, yet cozy, sitting room with tables and chairs surrounding a pleasant fireplace. You can order lunch as part of your visit.All-in-all, the Spa at the Glen is an absolute gem—that has only gotten better since its days as part of Glen Ivy Hot Springs Spa company.(And if you want to experience one of the best facials you’ll ever have, make an appointment with Lauren.)
I come to this spa often and I feel its a great offer for the price. The amenities are nice, and the staff is skilled. I went in yesterday for a massage with Kit in hopes of relieving my tweaked neck from a bad night of sleep. He was so knowledgeable and talked through after care (heating and ice) and prevention tips towards the end of our time which I really appreciated. Looking forward to my next trip to Spa at the Glen!
It was my first visit and I must say this place is great. Your amenities are A+ and the massage was fantastic. Loved it. Hope you run specials as I would love to come back
I love the Spa at the Glen! Stephanie who was the woman who gave me a wonderful massage was so awesome! I love that she always gives me some great tips on how to relax! This was my second time going and I always have a great experience! Keep it up Spa at the Glen!! Plus I love that is right around the building from my job since I also work at the mall! Xo
My husband and I came for the Date Night Package. It was everything we imagined a spa should be! The staff was excellent, Stephanie and Vanessa were great! The facilities were clean comfortable relaxed and luxurious. We will definitely be back!
Ive been here twice recently and had the same therapist. He very knowledgeable and was able to target the specific areas that were bothering me. Nice atmosphere and staff. Id love to see the robes go up one more size.
The spa experience was unlike any I have experienced. I always tell the esthetician that I feel they have many hands, as their face massages are awesome. This time I was totally in a zone and not only did my skin look great, but I was so relaxed.Definitely enjoying my membership.
Love it
Since becoming a member last year, I have enjoyed every visit. I have tried both facials and massage. I love them both. My husband enjoys it also. I would definitely recommend this place.
My daughter and I came to the Spa at the Glen to celebrate her birthday. We both had outstanding facials and then relaxed in the spa before going to lunch. It was an excellent day of self-care.
Beautiful a d worth it
Everything for the most part was clean, beautifully kept, and the service was exceptional. The only party that wasn’t the most welcoming was the spa (which is what you mainly pay to go use) which had brown soap scum along the edges and within the bubbles (yuck). I saw once a girl come to spray them away but I think further action needs to be taken to keep it clean 🧼 this way we will want to come back and lounge in the spa. Other than that it was a great experience.
I received a gift certificate, so, It was my first time there and the experience was beyond amazing. All the staff I came across were so sweet and helpful. Thank you for making this single mom of 3 enjoy some much needed zen in her life. I definitely would recommend you to others and plan on coming back in the future.
Everyone was polite and made me feel like family
Great experience. Very relaxing place to go to. Friendly and professional staff. Nice amenities. Would and will definitely come back!
I thought this spa was amazing. Everyone so nice and explaining all the benifts of having this for your options every month. Massage was so relaxing and Stephanie was so kind and explained the whole process. Will defiantly be going back. Thank you all that made my experience a pleasant one.
I had been at this place when it opened years ago and didnt want to go back but my last visit i was surprised. We were greeted well our treatments were very good and place was looking good. We will goback
Very relaxing and unexpected environment considering its location. Really enjoyed getting a massage in a cave room.
Had an easy check-in. Womens spa was clean and well-stocked. Awesome massage by skilled therapist. Steam room clean and hot. Jacuzzi perfect. Great time!!
Had an amazing experience. All the staff was very attentive and super nice and helpful. My silk peel facial and relaxation massage providers were excellent! June and Sommarra were very experienced and informative. Will definitely be coming back!
Amazing from facilities to service. Yvette goes above and beyond to provide great leadership as the manager. I have been a member for years now. It never disappoints!
Enjoyed the calm, serene ambiance of Spa at the Glen, especially that of the pedicure area. Wonderful nail color section. Locker area feels cramped when a group arrives to enjoy spa together. Spa Staff was kind and attentive. Pedicurist, Nina, was excellent. However, I paid $50 for a pumpkin spice pedicure and was disappointed at the lack of pumpkin fragrance in the scrub. I had to ask Nina if she was using the pumpkin spice scrub. She said that she was. The lotion had a scant trace of fragrance. I shared my disappointment with the front desk and asked for a sample to bring home to have my family smell test the scrub. Husband could not detect even a wiff of pumpkin spice. Maybe with a higher priced pedicure, Spa at the Glen could be less stingy with this seasonal fragrance. So why I am rating my experience at a mere three stars. Maybe Ill have better luck next time.
Everything is open
The Spa at the Glen offers such an amazing experience. Over the last year I have been going to the foot soak massages, where you feel rushed and everything feels rigid. It was so nice to finally be back to a real spa... The Spa at the Glen offers relaxation, tranquility, and most of all amazing services. The private womens spa offers a relaxing hot tub and rejuvenating steam room. If you get hungry the helpful spa staff will even order you a delicious lunch.
For it being mine and my wife’s first time visiting it was absolutely amazing, very relaxing and much needed. We will definitely be back again to try the other services.
Outstanding, so relaxing!!! I love going in the Jacuzzi either before or after my relaxing massage! It was perfect, thank you!!!! Ricardo did a fantastic job! Im in Heaven!
Love love love this place and the customer service is awesome. Every time I come here I leave relaxed and refreshed..
Another great experience at the spa. Smooth check-in, relaxing wait, great facial, and no pressure to purchase. It was the perfect way to start my birthday!
I really wanted a massage not a hot rock typeIt was ok and relaxing but I would have preferred a regular massage .sorry..The gal was very nice.
Ive been going to this spa since it changed over from Glen Ivy ownership. Ive seen changes and improvements, but the amenities and atmosphere remain great. Additionally, I believe I have seen an improvement in the quality of the services - the membership package keeps me to a routine of regular massages, and those massages - especially with the added deep tissue enhancement - are fantastic! Thank you!
Been here many time and only once before had I been disappointed. The sauna was not operational that day but the Manager gave me a free pass to use the facilities at my convenience later. This time was average at best. Had the “date night” package so I did not request my normal masseuse. She was average at best, there was no water in the men’s locker room and no small wash towels to take a shower. Had to steal the cold ones we use for after shaving. All minor issues but definitely not the A+ service I am used to from this facility
My daughter and I usually visit Glen Ivy once a year for a mother daughter day, but we didnt make it last year so this visit was the first time we had been back since the remodel. We have always enjoyed Glen and it was our spa of choice. The staff at the front was very nice and accommodating. The lunch service was was also good but there was no ice in my iced tea so it wasnt cold and refreshing as I wouldve preferred. Unfortunately this past visit didnt leave me wanting to come back again. I noticed a lot of dust and cobwebs along the ceiling areas above the beauty stations and the bubbled and discolored painted ceiling above the jacuzzi. There was also a lot of hair in the shower and left over hair clips so it felt a little gross. It appeared that no staff had tidied up the showers for a while. Overall the spa as a whole was lacking some TLC and appeared to be neglected.A few little touches were also missing that my daughter and I really loved about the previous Glen Ivy. Eucalyptus in the cold washcloths and eucalyptus / essential oil aromas in the lounge area. When we walked into the lounge while waiting for our services, there was no scent of a spa environment which is what helps to make the experience so relaxing. In addition, the products used in the facials were not the same as they were in the past and I honestly did not feel like my face looked or felt any more fresh than when I arrived and within an hour after my facial, I had two breakouts on my face. Ive had many facials and Ive never had breakouts. My estetician was very nice but she was overly talkative during the back scrub and I didnt have the same relaxing experience that my daughter had.I briefly mentioned to the young lady at the desk that I was disappointed with my facial and one of her peers overhead and offered me a coupon for an add on service.Unfortunately, I likely wont be back to utilize the add on service.
Loved it
I enjoyed the morning relaxing in the spa and sitting in the sauna, then topping it off with a fantastic hot stone massage. The ambiance is soothing and calm, totally de-stressing. The spa is kept very, very clean. I look forward to spa days. An added bonus is the convenience of shopping at the Brea Mall before or after a relaxing massage. Love this place!
I love this place. Been going here several years now, off and on, when I am in town. People are great, services are above average in quality whether its a simple manicure or a massage. The robes are comfy and the little extras like shampoos and creams and even hair ties and razors all make for a good impression. The pool and saunas are a wonderful luxury. I was noticing yesterday that some things may be in need of a reno upgrade just because its getting used but I am sure they will plan for this soon. Enjoy!
Very soothing and relaxing from start to finish. Mayra knew exactly what I needed from a simple conversation and I left feeling relaxed and calm. Cant wait until my next booking.
Had a wonderful Mother’s Day! We both got facials and massages that were fabulous! We come here all the time because the staff is so professional can’t wait until next month!
Wonderfull! The spa although small, has all you need to have a relaxing day. Everyone at the spa makes you feel relax and welcome. Every woman deserves to indulge herself with a visit to the spa, she will feel rejuvenated. I highly recommend it!
Coming here was a surprise birthday present from my husband, I was so very excited. I used all the amenities: spa, steam room, shower, quiet room (where I ate some delicious apples), massage, facial, bathroom, straightener. I was totally unprepared for a spa day, but they had a lot of things available to me. I was afraid of getting my hair wet, until I saw there was a blow dryer and straightener. I was afraid of taking a shower, until I saw there were q-tips, disposable razors, deodorant spray, combs, and even feminine supplies! There was no thinking involved for me, and I think that was the best gift, just relaxation. It was a great birthday gift. I think the only thing Id like, would be sweetened tea, not just tea, but great regardless.
The place is amazing. Super nice and helpful staff. You have access to the hot tub, sauna, and shower. I would recommend going in earlier than your scheduled appointment time or stay after your massage to enjoy the hot tub(you dont necessarily need a bathing suit anything youre most comfortable in will do)
I was very happy with my Therapist Patricia. She checked in with me about the right amount of pressure. She targeted sensitive areas with knots very well. I was extremely relaxed.
I always have a wonderful experience at this spa--wish I could afford the membership! The front desk was super helpful with this visit, as I had some Glen Ivy gift cards and didnt know how much was on them. They verified the amounts and gave me equivalent vouchers to use. (Note: Id had these cards for at least 4-5 years and had decided I was never going to get out to Glen Ivy to use them.)My aesthetician and my manicurist couldnt have been lovelier. I felt pampered from head to toe!
Love this place! So relaxing and pretty! Love the manage Raquel. Super accommodating and always makes me feel like a VIP
Great beautiful tranquil facility. Every massage Ive ever had here has been mind blowing!!! Friendly, helpful and professional staff!!!!
Great spa!
The staff was friendly and helpful. Its a lovely way to spend time with friends, relaxing in jacuzzi and steam room after. Enjoyed the refreshing water and the option to order in.
Love going there, the staff is great. Veronica who did my manicure and pedicure was awesome. Cant wait to go back.
Patricia was my relaxation massage therapist. She was wonderful and I will request her again. 😋👍👍😊
Kit did a great job on my relaxation massage. Just the right amount of pressure. My daughter in-law had a great prenatal massage also.
As always, wonderful pedicure with Tiana. Very happy to hear the spa chairs will be replaced by my next pedi!
I love spending a morning at The Spa at the Glen. I start by soaking in the jacuzzi. Then, I go to the steam sauna. Afterwards, I shower in preparation for my massage and/or facial. The waiting area has dimmed lights, comfortable seating, and beverages. Then, the magic happens. The masseuse (mine was Stephanie) comes to escort me to a very peaceful private room where the lights are dimmed, the massage table is heated, and a fountain is flowing. The massage is wonderful and the products feel and smell so good. I love the cold and hot stones. Afterwards, I am extremely relaxed. Then, I am given cold crystal water and I am escorted back to the waiting area. This time, I opted for a facial. I loved it! Once again it was in a private dimmed room. The esthetician (sorry I can’t remember your name) was very nice. She asked about my concerns and she tailored an experience that was wonderful. Once again the products felt and smelled wonderful. My skin felt and looked great afterwards. I cannot wait to return.
Great hot stone couples massage. Highly recommend.
Beautiful facility, i really enjoyed the jacuzzi! Parking is a little annoying so be prepared for that. On my first visit my massage therapist ran 20 minutes late and i was kind of surprises that the staff wasnt more apologetic. My esthetician told me at the end of my facial that my massage therapist was running late and then 20 minutes after my appointment time when the girl arrived she didn’t even mention being late nor did the front desk at check out.
This is my second time going to a spa like this. The surroundings were good (although I have not been to too many spas) the people were nice and the massage was good. I came in for a 50 minute swedish massage. Although I should say that I was not really wowed.
Great massage, great facial. One shower wasnt working, and some of the showers and the steam room could use a bit of deep cleaning.
I received a massage in a room that was closest to the bathroom. The whole time all I heard was doors and late hes opening and closing and toilets flushing. I cant even believe they use this room for massages and Im sure they are well aware of the noise. It was miserable!
Love coming here, Alway get quick appointments and all techs ive seen are excellent!
I took my wife to a pedicure here for Mothers Day. While my basic pedicure went well, my wifes left middle toenail cracked a day after her pedicure. I dont think that is supposed to be part of the treatment.
Mom,wife and daughters been going here for years and love it..
Great as usual, my massage person, Ingrid was amazing, Ive never had her before,HIGHLY recommend
Wonderful get away for the day...always a pleasant experience. Amazing service and wonderful customer service.
Must DO. Over and Over and Over again. Thank you GLEN the spa. I will say the spot
1st time at a spa. Definitely will be back. Clean and relaxing atmosphere.
Best place to relax.🧖♀️
Wonderful, relaxing, rejuvenating, best massages ever!
Excellent massage and a wonderful environment ... cant wait to do it again!
My massage was great. I will be scheduling another soon.
Excellent customer service!
Nice local day spa with all the amenities.
Make the most of your experience, bring a bathsuit, arrive about 30 to 45 minutes before your service. Use the Roman bath then the steam room. Then your massage or facial feels more like a full day at the spa 😁
Such a nice relaxing place
The facilities were relaxing and inviting, the staff was very helpful. The massage staff was very attentive.
Thanks for the fantastic massage
I am torn on this rating - there are some very good message therapists and estheticians working there. If you want a fantastic facial, ask for Deborah (she is the best!). I just had a message there last weekend and he was incredible.That said, the facility is in dire need of updating. I started coming here 7 yrs ago and nothing has changed (but I think everything is older than that). The carpet is kind of gross, the shower fixtures are old and dont work too well. The toilets are old too, dont flush well and often plug up. To top it all off, Glen Ivy has changed some of its products it puts out for guests (e.g., the lotion they have out now stinks! I bring my own).So even though there are some great techs at Glen Ivy Brea, the experience is spoiled by your surroundings. So sad, too, its such a great location.
Eh - thats all I can really say about this location. Yeah, its nice that you have lockers, a decent location (nestled in between Sears and Nordstrom, closer to Nordstrom with an outside entrance, no mall entrance). My massage therapist was Joyce. I didnt really feel at ease, and never fully relaxed. I came in with sore arms and shoulders from Yoga the other day.She didnt ask the pressure, nor massage the front of my legs. Its a little odd. Im thinking shes the miss of the hit-or-miss massage therapists that I see on the reviews. I normally fall asleep during Swedish massages - but her technique was meh.NOTE: There is no envelopes to put your tip in there for your therapist. No wonder she was expecting a tip outside my door. Im used to tip being paid when you are checking out and with the little envelopes per person, rather you having to disclose your tip to the lobby agents. BOO. Thats a total negative and I dont think Ill be back to this location.In the common area, there is coffee, tea, iced tea, and lemonade with some snacks -oranges, apples, and pretzels. You just have to hunt them down. Its coed in the common areas.In the ladies locker room,theres a steam room and jacuzzi. The locker room is kinda small, and I think its totally awkward to have your locker right by the entrance - come on. at least some privacy no? Overall, I think I would try another location. I think the Corona Glen Ivy is my fave - but then again, its like a mini-resort there, plus the same prices.
Would be all 5s if it wasnt for the noise.
Just a perfect way to pamper yourself
Excellent customer service, Best place for a Massage
Sitting in the sauna is really relaxing...
Great place to relax