Bought a T120 Ace from John. Above and beyond salesman. Didnt just sell the bike. I rode a 2011 T100 before this, so he took me outside to make sure I knew all the newer controls and features, modes, and even made sure I could get the bike up on the center stand (at 5 2, its harder than it looks). He made it all fun and easy. Bought the bike on a Saturday and he called to check in Tuesday (the first day they were open after Saturday). If youre looking to buy a bike, especially a Triumph, go see John.Forgot to mention, when we sat down to do our paperwork I asked about delivery. It wasn’t super busy at the dealership on this particular day. John said he would take care of it and disappeared for a few minutes. When we finished paper work and came back out onto the floor, John told me they were getting my bike ready to deliver, but wanted me to take a picture with it before I left. When we went outside it was already gone! “Well looks like it’s on its way. It’ll be right behind you on the freeway.” Sure enough, we pulled into our garage and got a call that they were pulling up outside. Seriously...ridiculously good customer service from beginning to end.

I bought two motorcycles from this place I love there service availability and personal one-on-one plus they have many great choices

I bought my Triumph Speedmaster here, and I was treated with professional expertise and cordially

I called two weeks ago about a Speed Triple and spoke about doing a demo before I buy one. Today, I took a 30-minute ride out to the dealer and he denies me the demo because no one does demo rides in SoCal.. are you kidding me? We spoke on the phone and I told you I was coming down! I was really interested in buying one and my policy is, I dont plop nearly 20K for something I dont have any experience with!These dealer clowns are getting a TON of business due to the pandemic.. All dealers in SoCal are but If they had to sell strictly based out of salesmanship, personality and honor, theyd go out of business! AVOID THIS DEALER LIKE THE PLAGUE!

I came in looking for a cafe racer style bike and Robert over at Royal Enfield hooked me up with the Continental GT 650. The bike was a little too tall for me but Robert got me linked up with the service department to make some adjustments to get the bike perfectly fitting. The shop was also able to deliver it to my house once it was ready. Great recommendation, extremely helpful staff, and very happy with my new bike!

Excellent sales and service department I sent my friend there to buy two triumph motorcycles last week and he was treated extremely well and got a good deal. Also the Ducati section sales staff are very helpful. Ive purchased 2 Ducatis a multistrada enduro and hypermotard. I was very satisfied with my purchases. I will probably always go there for a Ducati.

Fantastic bikes and the best deals in comparison to other stores throughout California. John was amazing and efficient when helping me purchase the bike. 5 stars for that part. Do NOT order delivery unless absolutely necessary as they work with another delivery company. Essentially, what you will expect is that they keep changing the expected delivery date without saying a date range from the very beginning which makes it difficult to plan with your schedule. In other words, you work with THEIR schedule. So make sure to bring U-haul or your own truck to pick up the bike.

I had a great experience buying a 2019 Triumph Street Scrambler from SoCal Motorcycles. Unbeatable price, with very reasonable fees and no hidden costs. The staff is friendly, responsive and honest. They shipped the bike from California to my doorstep in Alabama, which arrived in perfect condition. Dont hesitate to do business with these guys.

I saw an ad on cycletrader.com for a 14000 bike on sale for 10999. What a great deal, right? It’s such a great deal that you can’t help but check out the dealer’s website. That’s how they get you to their site. That’s how they get you to call. The 10999 price tag isn’t the price at all, but everyone knows that. It’s a well known fact that there are going to be fees added to the sticker price at any dealership you go to. The amount of those fees and why those fees are added is good to pay attention to. Some dealerships inflate fees or even add bogus fees to get some extra cash, so it’s really important to examine everything on the sale summary. A freight fee is standard at any dealership. The cost to get the bike to the dealership has to paid by someone after all, and it’s common practice to have the customer pay for this. The freight fee So Cal Motorcycles was charging is $799. A freight fee is normal, but $799 is quite high. The next fee on the sale summary was a $599 fee for handling. Basically, it’s a fee added for the dealership to prepare the motorcycle for sale. $599 to prep the bike is a bit much. I contacted four other dealerships selling this same bike to compare freight and handling fees. So Cal Motorcycles had a combined freight and handling fee $550 more than the second highest of the five. There’s also a doc fee (pretty common) of $85 on the summary. Doc fees are bogus, and a simple Google search will explain exactly why you’re charged this fee (they simply want your money). A common reason you’ll hear from a dealership as to why this fee is added is because they have to handle the paperwork and everything necessary to sell a vehicle like dealing with the motor vehicle department, financing paperwork, etc. For whatever reason a dealership justifies a doc fee being added, the bottom line is that it’s there to get as much of a profit from the sale as possible. I could be wrong, but I believe CA has a limit of $55 for this fee. Some dealerships are cool and don’t even have a doc fee added to your final bill, but it’s not common to find one without it and even harder to find a dealer that will waive it. There were some other fees the government imposes, so no biggie there. Also, for some reason they were charging $54.88 (not tax, just marked up prices) more than the combined retail price specified by Triumph for all of the accessories I wanted added to the bike. The salesman said many many many times (like a lot of times) that they’re the number one Triumph dealer nationwide and they have the best prices and they’re the best around and no one is better than them, etc etc. as it turns out, they’re not the best and they couldn’t match a competitor. You can call yourself the best over and over again, and if that makes you feel good then you do you. Even after the fees, it’s an okay deal, but it would be an even better deal without the inflated freight and handling fees and the low sticker price to trick you and get you in the door.What truly prompted me to even leave this review was the fact that the salesman raised his voice and got defensive when I pressed him further regarding the high freight and handling fees and as to why they couldn’t match a competitor’s price. He then promptly hung up the phone. Every time I voiced a concern regarding price, the salesman’s reply would include that their prices are the lowest in the country and that So Cal Motorcycles is the best, as if I wasn’t told dozens of times already. Also, I was quoted almost 1200 for labor to install the accessories. I wasn’t told how many hours I’m being charged. To compare, the dealership I chose to do business with charged me 850 for about 8.5 hours.85 doc fee600 markup, freight and handling55 markup, parts350 markup, laborTOTAL saved, 1090But hey, So Cal Motorcycles, they’re “the best!”It was John. John was the salesman I worked with. John’s “the best” and he’ll tell you all about it.The day after I left this review I got a voicemail from Chris asking me to call them because they found a little bit of savings. Nah. John ruined it.

Clean restrooms, clean waiting rooms, above all clean conversations. Donnie was my go to salesperson in the used department of the place. Dont be fooled by the used name in the title. They have some mean and well taken care of 2nd hand machines. Parking is literally out the window from the show room. They provide you water, especially in the summer. You can look all you want without being bothered. With all this, I purchased a royal Enfield and could not be happier.

So. Cal. Motorcycles is a great place to buy a motorcycle and Jay is the man to see if you want to buy a Triumph. He sold me my 2018 Bonneville T120 and the whole process was like buying the bike from my best friend. Unlike the first Triumph dealership I went to, Jay went out of his way to sell me what I wanted rather than something they needed to clear off the floor, and he sold it to me at an excellent price.For that matter, the entire crew at So. Cal. Motorcycles deserves a big shout-out. Ive accessorized my bike with stuff from their parts department and had it serviced at the service department and the entire experience has been superb.

Everyone here is super helpful and go the extra mile to help me getting my new bike set up the way I want it. Sale process and service have been top notch. I was a customer from 2000-2005. I returned in 2017 to the Triumph brand because of my good experience of past years. I am glad I did. I am that picky customer that most dealers and service hate. I am always greeted with a smile and a staff that listens to me. I feel like family.

Im really liking this place!

Chris & Donnie on the sales team are great to work with. Very professional and helpful.

John the sales associate was indifferent and demeaning. Ive owned motorcycles all my life and Ive spent about a year looking at the newer scramblers, researching them, I had a Bonnie T100 the last four years. Called to do a test ride on a 1200XC, it was an hour and a half away from Temecula. When I got there the sales associate, John, told me that he had sold their only test bike, so I couldnt take a test ride. He kept trying to tell me what I actually wanted and steer me away from what I came specifically to look at. I was obviously mad since he hadnt called to let me know I wouldnt be able to take a test ride, but he took care of it by letting me ride the test bike they had sold-- shady. Before he let me ride he put me through the ringer and made me take a look at a purchase order, I said it didnt seem out of the ballpark ($13,800 OTD after an initial price of $10,900). When I came back from the ride he asked if I was going to buy it. I wanted to know if there was any room for negotiation. John said this was the best deal, take it or leave it, so I left it. Waste of time. I will be happily purchasing elsewhere.

Amazing experience, John from sales is the best !!!

Cool bikes and super friendly people

Excellent service. I appreciated the quick turn around on my Triumph oil change.

The best dealer, Chris is very good sales, he can give you very good help

They are known to essentially bait and switch on people. You will see a great deal online but that does not include all the extras which will actually make it more expensive than other dealers. When you bring this up, the salesman will turn super rude on you. Not willing to work with you at all and will be super dismissive. All good though, I’ll gladly drive to San Diego. They have lost out on 2 bike sales due to their poor attitudes.

Super cool place to go with lots of motorcycles to see. Nice sales people as well.

Cool bikes but these boys got into some truoble recently

Thanks for prepping my Bonnie for my trip to Joshua Tree! I had no problems on the road and I made it back in one piece. Thank you guys so much, Ill be back for my next service. Heres a picture of me

I went to so cal motorcycles to shop for a new GSXR 750. As soon as I walked into the Suzuki part of the store, I was greeted by Jaden Carias. He was very friendly and super knowledgeable. His customer service was on a whole new level! He made me feel important and it seemed like his number one goal in life was to make sure that I had selected the bike that was going to fit and perform well. You almost never see this kind of royal treatment anymore! Jaden made me feel like I was the most important customer. He never made me feel pressured to buy. He made me want to purchase the bike after explaining how it was going to perform, how it was designed, who made it, and what the pros were. This guy is definitely a guru AND a master sales person. I will most certainly refer all of my friends and family there to buy bikes. Fair prices and excellent service. Although I havent been there to shop for moto gear yet, Id assume that it would also be a good experience if the other sales people there are even half as good a Jaden. Thank you

Wow! First time getting my 2012 Triumph Bonneville serviced here and Southern California Motorcycles really took care of me. I arrived on an early Saturday morning, they had coffee, donuts, and soft drinks served for all guests. I spent roughly 3 hours here at the dealer and then I was gone. If you are in the area of Brea and need service done on your Triumph, I would stop by! Tell them Robert Dearmin sent ya!

I want to thank my salesperson, Donnie Ross, and Chris Evans, the Sales Manager, for a great buying experience. I initially contacted several Triumph dealerships through their websites to get pricing and availability on the Street Twin I was interested in but Donnie was the one who did the best job of following up with me. After taking a demo bike for a spin I worked out the pricing with Chris, much to my satisfaction. Needless to say, these guys did a great job from beginning to end. I was also introduced to Chad in their service department and he already has my information to schedule a first service based on my estimated amount of use. I highly recommend Chris and his team for those folks looking to purchase a Triumph, Ducati, Suzuki, or Royal Enfield motorcycle.

Number One Triumph Dealer in my humble option. I just purchased my third Triumph from them a 2018 Triumph Tiger 800 XRT, Im really pleased with the bike. I live in northern California and I go to SoCal Triumph for my Triumps, so they have to be good for me to do this. Chris Evens is the Sales Manager - Great guy to work with. Hes always willing to answer all my questions. Very refreshing in this day an age to get the kind of personal attention to the customers that SoCal Triumph gives. Im sure that this wont be the last motorcycle I buy from them.

What better time to purchase a motorcycle than when the roads are nice and empty for maximum motorcycle enjoyment. Chris Evans provided a unique, helpful, informative, and comforting experience throughout the entire purchase. What makes the experience unique is I did the entire purchase over voice calls, text messages, and emails. With the current time we are in and my inability to come into the shop due to work reasons Chris provided creative and easy ways to make the purchase smooth. Thank you Chris Evans for my brand new 2020 Ducati Diavel 1260s. Cannot wait til it arrives at my house on Tuesday

Great place. Great people.

Beautiful bikes, especially the Triumph motorcycles..... each store is kept very clean with a great selection of gear and bikes. Helpful customer service. Very kind

First of let me say Im a savvy shopper! I looked at 6 different shops and compared apples to apples on a 2017 Suzuki GSX-R600 black and red exactly what I was set on. I cant believe what a great deal they had on my dream bike! I work for chevron and i got off work at 5 pm I spoke to the Suzuki salesman Jaden and I asked if I come in around 5:45 can I still buy the bike? I also was trading in my SUZUKI GSX250R long story short they gave me a fair price for my trade in I bought the 600 and they blew my expectations away the service was fast they even stayed open way past closing just to make sure I had a great experience I highly suggest coming in and checking out all the bikes! I JUST PUT A YOSHIMURA full system on my bike absolutely loving my bike!

Great, professional service. Chad in service was very kind, helpful and all around a pleasure to work with. Just move to SoCal and will be going back for the rest of my time here. Thanks Chad and the service shop!

Bought a Ducati Scrambler from Mike Q. and Chris E. Super helpful and informative. Transparent pricing. Talked to a dozen dealers in CA and NV and chose SoCal Motorcycles because both Mike and Chris were hands on and super helpful the whole way through.

My experience with this great dealership could not have been any better. I purchased a used Ducati by looking at photos and getting a verbal description of the condition and service records from Robert B. A 10 min phone call and 2 emails were enough for me to make a purchase decision. I picked up the bike the next day and everything was as described and the transaction was smooth and professional. The next day sales manager Chris followed up with a courtesy phone call. This is the kind of business Id like to be associated with and be their customer of. Thank you kindly, Jens Kruse

Found a good deal on a bike at another dealership but they sold out, this was the only dealership who matched their price and called me back. Paid cash, I think the salesman was Robert(asain guy) who made the deal. The finance guy was from South Africa who was also a solid guy. I over paid and he recounted twice for me LOL. All good people I dealt with. In and out in less than 30 minutes on a weekend.

Bought a Tiger 900 Rally Pro and thoroughly enjoyed the experience. Will recommend to friends!

Very professional and highly recommend for this store. Specially John

Best place ever to make your big purchase for your motorcycle!!! I highly recommend you give them a try, go visit everyone is super friendly and treats you like family! Stop in and ask for Brandon he helped me out no pressure at all I was just looking around thought I would pull in and check the place out, next thing I know I just purchased a new Suzuki!!!!!😂😂😂 and Brian in the finance department was awesome, very, very, professional and explained everything, even if I did not understand something, he took his time with me, until I did! what a gentleman! And also very friendly they all treat you like your part of the family not just a sale but they really appreciate your business and that says a lot about this company! I give them two big thumbs up👍👍 and will be doing all my future dealings /maintenance with them.

All of the staff that works at Ducats were very helpful and professional

At the ducati test ride!

Hands down one of the best shops in southern Cali. Have multiple buddies who go through them and have had nothing but good things to say! Definitely see myself doing business with them In the future! Staff is really helpful and kind. Perfect shop for that friendly welcoming experience. You wont be disappointed!! Online service is outstanding and very fast. If you are just browsing around or actually need some information so cal motorcycles is the place to go. I would definitely recommend them to anyone who is a beginner and wants to know more about the lifestyle we all love. Always respect a helping hand and support those who support you!

I just purchased a previously owned 2017 Triumph Street Twin. The low mileage bike was super clean and the transaction was a breeze. The sales rep, Jay Cissell, made every step simple and easy. I found the bike on-line and called the prior day so Jay was prepared my visit. I asked Jay to compare the cost with a new Street Twin vs. previously owned and he thoughtfully presented the information and he was never pushy.I live 30+ miles from the dealership and they delivered the bike the same day for free.Ive purchased a few motorcycles over the years and my experience at Southern California Motorcycles was one a good one. The number US Triumph dealers is on the decline so its good that Southern California Motorcycles are on their game.

Bought my hypermotard from here years ago. Their service department do the maintenance I cant handle. Sales staff are knowledgeable and passionate about motorsports. Their bike techs are just as talented with a wrench. Great place if youre into exotic motorcycles!

What a great buying and ownership experience I have had since I bought my new Panigale V4S at the end of February just a few months ago. First off I’d like to compliment Chris Evans for being the most professional sales person I have ever worked with when purchasing any motorcycle or car. I’ve purchased numerous high-end cars (6-BMW’s, 2-Mercedes Bencz, 1-Range Rover), motorcycles (3-BMW’s, 1-Ducati). Chris’ no BS, common sense, respect for the customer’s intellect, transparency, and plain good nature made the buying and subsequent ownership experience second to none. Thank you Chris !!Now for the bike...holy smokes it ROCKS !!! Great power and handling. The V4S is a powerful, athletic, nimble and sexy motorcycle. In the looks department nothing else even comes close. I’m 6’4” and the bike fits me well, much better than any other bike I’ve owned or ridden. I still have my S1000RR and the difference for me is like night and day. From the nimbleness, to power delivery, to the soul of the bike I just can’t say enough. If the bikes durability proves out I’ll be a Ducati rider for LYFE !! So far so GREAT !!

Time and time again. Always seems to find a way of dissapointing

Lying, cheating, and stealing is apparently how they do business here. If you want to get ripped off then definitely shop here. Service department will charge you for one thing and do another. The owner as well as the management are in on it to maximize profit. Im surprised they are still in business.

This dealership is about 50 miles from where I live. I purchased a Triumph Thruxton R from them about 5 weeks ago.I was back to check out a Triumph Rocket 3 GT a few days ago. After doing some research, I decided to go ahead with my purchase and asked them to prep the bike so I could pick it up around the end of the day. Since Im 5 7 I asked the sales manager, Chris, to put the pegs in the back position to accommodate my height. Relocating the pegs takes about 5-7 minutes to remove 2 screws for each peg and putting them back. So, I go to the dealer to pick it up and sign the documents. I see they charged me an additional half hour ($65) to relocate the pegs which is normally a part of bike assembly and prepping. I have purchased over 15 motorcycles so far and every dealer, regardless of brand, prepares the bike with the customers need, and they do NOT charge any extra fees to do that.I asked Chris to come to the financing office and let him know that it was unacceptable, that they should not charge me an additional fee for a part of prepping the bike to the buyers need. Just to clarify, that is not an additional part they installed, its just the location of the foot pegs. During the conversation, Chris the sales managers attitude left me speechless. After signing majority of the documents to complete the sale, he said if you dont want the bike its ok. I rode 50 miles to pick up a motorcycle (actually my 2nd brand new bike in 5 weeks from the same dealer) and their sales manager was willing to terminate the deal for half hour of labor.To be completely honest, that $65 was not going to change anything for me. But as a returning customer, I would expect more respect and a better treatment. Nickel and dimeing a returning customer is not only unethical, but also very unprofessional. Not bragging at all, but I ended up spending over $36K from this dealer in 5 weeks period of time and they were still after $65. I ended up paying the extra charge and I let them know that I would never go back to them for parts or service.After purchasing my new bike, I was going to buy more parts from them and use their service department as well. But I ended up finding out they would not even give me any discount for parts, because allegedly they had very little margin with my purchase. Honestly, what kind of a dealer does that??With that said, the attitude is what makes it or breaks it. And sales manager Chriss attitude actually broke it. Instead of trying to keep me as a customer, they valued their half hour labor cost more, which should not even be charged in the first place.For Triumph and Ducati brands, they have good selection. But unfortunately, I would take my business elsewhere just because of their my way or the highway attitude.

The dealership is very clean and well laid out. Each brand has its separate building. This makes it easy to get the individualized attention you seek when considering purchasing a bike. I personally met Vix and he has been great with me. No high pressure sales and he is upfront and honest. Hes worked very hard for me to find the exact bike Im looking for.

Great place to buy or get your bike serviced.

I purchased my Street Twin here a couple years ago. It was probably the easiest transaction ever. Since then Ive had nothing but great experiences with this dealership. They have a great selection of Triumph bikes, accessories and apparel.

Great service. Wonderful people. My 500 mile service took a little longer than expected but my bike had 2 additional issues that they covered under warranty.

Went to service department this morning to get a recall service done on my Victory Cross Country Tour. Got there at about 9:10am when it opens at 9:30am. I parked my bike at the service curb & was second in line. I however did not know that you had to check in with Chad in a separate building until I spoke w/the customer in front of me. This is my first time taking my bike there. I had purchased my bike there & the buying process was great but never got it serviced there before. So I went over to the other building to check in & Chad said that he is swamp this morning and can’t take care of my recall. He said that he could “possibly” get to it in an hour, maybe. Mind you, I had called the previous day and was told that it would only take 15 minutes to do the recall. Plus, I had called in 2 weeks earlier and was told that they didn’t have the recall parts so I had to call back several times to check, hence a lot of follow up on my part. Due to Chad’s indefinite answer to whether he can actually take care of the recall, in addition to acting really overwhelmed with dealing with customers, I’d decided to not do the recall with this dealership after all. The whole experience leading up to today have been horrible. You can’t make an appointment but if you come early, it’s not even first come first serve like they say. It’s more like first come & wait until we are not overwelmed enough to fit you in. I will never take my bike in or do business with this dealership again. To the owner, if you read this please post clear signs directing customers to the other building for check in first. Also, if your service advisor can’t handle the work load, you may want to setup appointments for Saturday service, teach your employee organizational & people skills or hire more people. Just a thought.

Great place to buy a bike with a large selection to choose from. Real knowledgeable staff that actually ride themselves. A+

This dealership is where I bought my brand new triumph street cup at an awesome deal!!! They have all things you need to get out and ride. The sales staff was very friendly and helpful in choosing a bike I would definitely recommend this place!

Very well run and nice people there.

Great place to buy a motorcycle. Puch went out of his way to accommodate my schedule, helping me get set up on my very own street twin. Id definitely recommend this place to anyone in the area looking to pick up a Triumph.

Whatever you need, if they dont have it, they can probably get it for you. A great selection of different bikes from many makers, as well as a good selection of used bikes. Good service, and knowledgeable staff. Highly recommended (Im biased, having bought two bikes from them in the last several years). Just dont come by on Sundays -- they wont be there.

Best value and great customer service! Highly recommended. Kyle beat every comparable offer on my 2016 Thruxton R and the follow up was superb. I drove 90 miles each way to do business with these folks. You wont be disappointed.

The absolute truest story:Seriously, Jason is the man. He hung out with me for 3 hours while we figured out how to get me on a 2014 Bonneville t100 Black. He and Bill went so far as to call the finance company themselves and sweet talked them so i can walk out with it. He didnt try to sell me on extra gear i didnt need or fancy bells and whistles for the bike. He knew what i wanted, respected what i came in for, and made sure i left with it. I didnt feel like i was being had or dealing with a salesman at all. Genuine dudes here at Southern California Motorcycle. Ive referred several friends and have gone in with them just to hang with these guys.P.S. He is also a fantastic hugger. I think he trained with bears.

Great guys work here.

Super helpful, awesome staff. I went in knowing exactly what model I wanted, and walked out within an hour with a great deal on my bike. They were even nice enough to give me a discount to the LBIMS next month. Ill be back to buy the next one :)

First time coming to this location day. across the street from farmer boys so you know it was worth it. jaden the salesman was very well mannered and helpful. gave me a very good insight on some new bikes that came in. i recommend coming and stopping by if your a real rider

I love this dealership! Thats why all the bikes I own where bought there.

If youre looking for a Triumph, Robbi is the man to see. Great guy. No pressure and very relaxed when dealing with him. Bill in finance was awesome too. Overall the place has a great atmosphere.

Southern California Motorcycles has been a great experience since purchasing my 2012 Triumph Bonneville T100 in March. Everyone there is friendly and helpful, and their service department is incredible. They are a very active dealership that continually has events at their location, and schedules group ride events. They have definitely enhanced my riding pleasure.

I wasnt really in the mode to purchase a bike, but they had one for demo without me throw down paper work first.After I test rode, I really dug the price. And the bike was still on sale for a 2015 Street Triple R. The sales person a group seemed to be in good spirits while going through the purchasing process.But it was getting late in the day and by the time papers were signed it was a few hours before they closed. I was told they would deliver my bike that day. And after thinking about it, I had asked if they could deliver my bike instead and I would ride my new bike home.The sales person asked the higher ups and came back and told me yes. But sooner after the papers were signed, he said it was too late to get someone to go out and take my bike and they had some event going on at another location. He asked if I would mind leaving my bike and they would deliver it on Tuesday. I was happy to have bike in hand and said ok.Tuesday rolls around and I call to see when they might be bringing my bike. I spoke with my sales person and he said he would call me back in about 30 minutes when he found out more. Just near an hour he text me letting me know that now they wont be able to deliver my bike and starts asking me to figure something out to come get my bike.Here all they excuses start piling up, we dont usually deliver used bikes, we normally charge for towing, your last on a long list of bikes to be delivered and it continues on and on. And he said they could possibly get it to me on Wednesday. I am self employed and I had to work the next day and had no way to be here when they delivered the bike. I will admit the sales person tried to offer half measures to deal with the situation, but I was done. I finally rented a trailer and drove 88 miles round trip to grab my bike.It is sad that I had problems right after I signed my papers for my bike that the true colors of this place started to shine through. Ive dealt with unprofessional dealers before and could already see the signs of trying to deal with this place down the road. And to make matters worse, I found a scratch above the tank on my bike that wasnt there before. And all the sales person said was, I wish I could do more and I dont know what to tell you.If I hadnt enjoyed my bike so much over the weekend, I would have returned it, and purchased my bike from a dealership that wanted my business even after I signed for it. I asked the sales person to take me off any contact/maintenance schedules they might have.Every place and every person will have a different experience, and I hope for others that buy here, its a better experience.Just didnt think I would feel crappy after buying my first brand new bike. But hey, the bike is awesome...cant blame the bike because of half-hearted dealership.

Called them and said I wanted some work done on my motorcycle. They had done some work in the past and invited me to bring my bike in for a routine repair. So I arrive with my bike on a flatbed. They tell me they dont work on my brand. I remind them they have in the past and 2 days earlier they said they would when I called them on the phone. And they reply with, weve changed. No apology. No offer to compensate me for time and travel. No effort to retain a customer they had serviced for years. They lost me and hopefully you wont make the same mistake I did.

I really like this dealership! not to big but it has a variety of bikes. i was looking for one for my son and a young man named jaden i believe helped me out. he was a saint im definitely coming back.

Had the parts I needed. Lots of cool bikes to sit on!

Great selection of used bikes. Friendly, low pressure sales. Theyll let you test ride. They will definitely get my future business.

First time walking in. Immediately was taken care of, by Michael, extremely patient; answered all our questions gave us extensive information. Walked us though the each show room. Very pleased with shop, and service.

Had a great experience buying our motorcycle from John and the people at So Cal Motorcycles..We have many dealerships closer (a lot closer) to where we live, but Im glad we traveled to Brea to make our purchase. These are nice folks who ride, and have a passion for motorcycles. Thats the kind of people I want to take my business to. Thank You John, well be back! If youre looking to purchase your next bike, you should give go see the people at So Cal. Motorcycles..

The customer service I received was extraordinary. My mechanic, Dante, worked with me, pleasantly, and provided me with quick solutions. I will be returning. Very pleased with the quality and politeness of service.

I had gone to a different dealer where i had a bad experience. Heard about So Cal Motorcycle and when I went it was nothing but outstanding customer service and professional staff. Kyle (sales rep) and team explained in detail all contracts, expenses and deals. After confidently signing for my new Ducati Scrambler contract i can say I can highly recommend So Cal Motorcycle to any one. Kyle and his team answered every question I had thoroughly. I left as a very satisfied customer. Thanks Kyle and team!

I would not encourage anybody to purchase any items from the store or any motor sport vehicles. Besides the fact that the customer service is lacking, these people try every way to take financial gain of their customers.I am in shock that businesses in 2019 still run with these type of practices. I contacted this particular business when I was trying to purchase an item for my Ducati motorcycle. Initially, they were very eager to help me; however, now I see in retrospect that they were eager to take my money. I ordered an exhaust pipe for them that cost well over $1000. They encouraged me to use express shipping that cost me an additional few hundred dollars. However, they never sent me a receipt for the purchase and they also did not send me a tracking number.After a few weeks of my continued calls to their business they told me the item had been returned back to them with no reason given from the post office. They then charged my card with the fees of return shipping as well. In the end I was left with over $300 in shipping charges and no part. All I wanted was a full refund of the part that was never sent to me. Instead, I was charged hundreds of dollars in fees.I placed multiple calls to the business and requested to speak to a manager and each request was denied. The individual who I worked with was named Albert in the parts department. There were multiple times when I called and requested to speak to a manager and the phone line was mysteriously “disconnected“. I requested multiple times for my invoice to be emailed to me and Albert continued to tell me that my email address was not working. My email address works every day and receives countless emails from other businesses. Finally, after weeks of calls I learned that the managers name is Jeremy Pritchard. Yet, I still have not received a phone call from him.In short, this place is dishonest, greedy, unprofessional, lacking any form of customer service, and taking advantage of serious customers. I am a member of a motorcycle group of over 1,000 other riders. I will encourage each and every one of them to be sure to NEVER bring their business to this establishment.All I want is a FULL refund!

Im biased. I trained some of the guys in their service department. Great selection of Brands.

I still cant believe how great the customer service is. From the friendly humble service when I walked in the door, to the handwritten thank you letter a few weeks after visiting. Id definitely recommend them to anyone in the market to buy a new/used bike.

Scott was very helpful and did everything he could so I could get on a bike. best time I had buying a bike or car. if you need a bike go to them. I will by my next one from them when the time comes.

I am waiting to see how they treat a good friend of mine. He just bought a used Victory from them and only a couple of days later it has major drive issues. Hopefully they back what they sell, otherwise it tells me that their pre-sale checkup may be worthless. Will update this review upon further news from them. Its a beautiful ride and hope they do right by their customers.

Salesman is fantastic. Test rides where very good. Picked up a Speedmaster!

Great company, fast and friemdly service. And I got an awesome motorcycle to boot. What could be better. Jay was awesome. If youre reading this, thanks Jay!

The only place to buy a bike in the OC. Triumph and Victory headquarters! Sales and service staff are awesome!!!If your are looking at a Victory see John, he will take care of you.

An awesome dealership with friendly, knowledgeable employees, and a great shop out back, too!

Great experience. Friendly. Clean. Efficient. Real customer service. A welcome relief from the mega stores.

Poor service...Rob the GM I expected better. Your shop was recommend by regulars. So disappointed...

I just bought my first bike here today on my 2nd visit. I actually started shopping around a year or so ago. On my first visit, I experienced super customer service skills from one of the staff members. Hes name was Chris. Thats what sold me where I wanted to shop, a place with sincere folks that dont sound like they only want your money. I left my car there when I road off the lot. I wasnt able to return until several hours later after closing and my car was fine as promised. I might be a new rider but I do know super customer service skills when I feel it. Im sorry to say for the other Ducati dealers in southern California, Im only able to give you (1)⭐to (3)⭐⭐⭐stars...

Bought my Victory Motorcycle here. I always buy my oil here and get my tires changed here. I have not had issues with my bike. But when I do, I will bring it bere.

This place is a joke. They need to communicate with their employees and train them better. Cheap.

Came in to look around for some gear and jaden showed me some bikes very welcoming and helpful young man. good looks

Awesome sales department with a wide variety of available bikes. Service department is always friendly and helpful.

Best multi-brand dealer in the area. Top shelf service and selection.

This place is so intensely awesome, all I had to see were the Pirelli Floors in the rest room while waiting for Steven to finish scheduling a maintenance appointment for his Triumph...as we left I was encouraged to ask, Hey um, about how much would you guys charge me to work here?

Two Thumbs Up for their parts department! Thanks for all the help Johnny!

Jason and crew were SUPER helpful in purchasing my first bike, 2013 Triumph Daytona 675. Took the time and effort to make sure i made the correct choices for the gear i needed for the bike i wanted. Recommending to all my friends who ride for sure.Thanks guys!!! GO TO THIS PLACE NOOOOOWWWW!!!

Even truer story, just got back from picking up my Bonneville. Jason helped me out and it wasnt your typical dealership sales pitch bs, Talk about someone that enjoys their job and will go above and beyond to make the buyer happy. My lack of credit history blows and he made it happen! If Jason wasnt working at this dealership there is only one place else for him to go, and thats the law offices of Larry H. Parker, because hell fight for you!

Phoned multiple times about servicing my Royal Enfield, was passed on to multiple people each time. Was finally told to email Mitko with multiple photos of my bike (even tho I described exactly which bike I owned) but wasnt given the correct email address so it just bounced back, had to call again to get a live email address. Was never responded to. Called back multiple times to follow up on servicing availability and was told I would be called back. Never have been. Drove 160 miles to have someone who cares about Royal Enfield to look at my bike.

Super friendly staff. Go see Robert if interested in buying a bike!

Great help when you ask for it, but leave you alone if you just want to sit on some bikes

A great experience with the awesome guys at Southern California Motorcycles Ducati dealership. I took my Ducati for a multipoint inspection since I just bought it used. The bike has its issues and needs some serious TLC. They were very honest and provided me with detail information about the condition of the bike. If you want to be treated respectfully with honesty and integrity, come here for all your repairs.

Awesome deal and excellent buying experience of a Ducati Panigale. They are transparent in their dealings and upfront, no smoke and mirrors just straight honest, stand up guys.Ask for Chris Evans in Sales and his Manager Jason when inquiring.Best purchase experience hand down!