user
Smoke Shop
4550 Balfour Rd C, Brentwood, CA 94513, United States
Appearance
Smoke Shop
Comments
Ti
Review №1

Been shopping around for a while for a quality Hookah. And I visited other shops that wasnt very helpful.And got to say I found a great hookah at a great price

Ca
Review №2

Love Paul and his wife great products in and out in seconds there on top of everything wonderful water pipe all around number one stop shop 🔥😊

Er
Review №3

I have been coming to Pauls Smoke Shop for almost 8 years. What I can say except that they always have what I need. Paul carries products that I can’t get anywhere else in this part of California. Paul’s is reliable, friendly, and always stocked. I don’t waste my time going anywhere else. As long as he is in business, I will be here.

Ja
Review №4

Paul gives great customer service since day one! I’ve been coming here for a very long time now. 10 years or so now! He and his wife are very friendly & always with a conversation! This store is definitely a ONE STOP SHOP! Whatever you need they’ll have it!

Da
Review №5

This smoke shop has all the good stuff from quality T-shirts to a huge variety of incense and vapes. The natural leafs are fresh. This is my go to spot 👍🏾.

Ka
Review №6

This is the local neighborhood stop shop for everything. Highly recommend. Has any flavor puff bar and any other things you may need.Check em out

A
Review №7

Great staff, always friendly and helpful warm environment here.Really genuine small town vibe where everyone knows everyone, always greets you with a smile, and treats you like family, not to mention a huge variety of high quality products.Brentwood smoke shop has it all.

vi
Review №8

I needed to find a specific electronic cigarette product, and found this store and all its great reviews, on the internet. Paul, the owner, was so very helpful to help me find exactly what I was looking for.I’m unexpectedly staying in town for an unknown period of time and I’m unfamiliar with the stores. Paul said to call him if I needed the product in the future to make sure he had it, and if need be, he’d order it for me.“5 star” customer service!! I highly recommend this store to anyone! Thank you again Paul! 😊

Ma
Review №9

# Two of the best top smoke shops around!!

Gr
Review №10

Pauls is my favorite smoke shop in all of brentwood!! paul is one of the most helpful salesman there! he can tell you any disposable or device products usage and pros and cons of everything. he is a great help always. come down!!

Ty
Review №11

Paul’s got all the pod 2500 twist flavors can’t beat it

Lo
Review №12

Cool smoke very good customer service and treat you like family.

Ce
Review №13

I’ve been coming here everyday and they always have treated me well. They have good prices and they make sure you leave great about your purchase

Je
Review №14

Great service & prices. Friendly & helpful owners

Er
Review №15

Love this smoke shop! Everyone is so nice and helpful!! Paul and Sam are the sweetest ever! I enjoy seeing them everytime I come here. The store is very clean and organized. They have so many options between shirts, t shirts, rolling trays, vape pens, & smoking pieces! I love it! They get through any lines super quick!Thank you guys for amazing customer service! Keep up the great work! ☺️

Va
Review №16

Very nice owner, she was extremely helpful & nice. My experience was 5 star.

Je
Review №17

Great place for Flum vapage !!!! Paul is the man...

Ma
Review №18

Best shop near me! (: Only place I buy from in Brentwood! Come buy!!!!!

Er
Review №19

Sam is THE SWEETEST person! super helpful, and has such an incredible variety of nicotine devices :) also has a lot of extra goodies in the store i’ve never seen before!

Ch
Review №20

If you’re looking for the best price and best quality products I would shop here this has been my go to for about a year and a half now. Plus the lady who works there is very kind and helpful.

Jo
Review №21

Highly overpriced for vaping products. I asked for a box of coils for my caliburn Uwell G pod vape and each coil was 6.99. So thats 28 dollars for a pack of 4. Online its 10.99 for a pack of 4. Nearly 3x the price. Plus for the caliburn system was 40 at the store, 24 online.Save your money.

Ca
Review №22

Interesting owners,they know a lot about the industry. You can either get it there or they know what direction to send you in!!

je
Review №23

Hands down this spot is the ultimate one stop smoke shop! Ive never seen a smoke shop with so much stuff and such a wide variety of everything. They have some of the most impressive glass pieces Ive seen around the area. They have Cookies and Backwoods gear, pretty much anything you can think of, they have it or can get it. The staff is always super friendly and very knowledgeable when it comes to all the products they have. They literally have every single one of my favorite disposable vape flavors, plus everything is more than reasonably priced. Ive been coming here for years and will continue coming here as long as I can. Thanks for the excellent service and products you guys provide!- Jesse M

Ga
Review №24

Best smoke shop in town really nice people, real small town feel and great selection most disposable vape selection in the Bay Area along with the greatest salt nicotine selection I’ve ever seen also with great masks, drinks, trays and everything else you need. Pauls is where to go

Du
Review №25

Compared to all surrounding smoke shops this is one king always taking care of customers and keeping the menu fresh 10/10

ar
Review №26

Paul’s is such a great experience! nicest people i’ve ever met in my life

ma
Review №27

Its where everybody at🔥 go say whats up to Paul

Sc
Review №28

Excellent service, Sam in particular quite helpful. They have everything you need and theyre willing to work with you if you just need separate parts which is basically unheard of. Most of the people that you deal with in smoke shops arent that good with customer service or bedside manner or whatever you want to call it but this place is five stars for sure.

an
Review №29

The best smoke shop around with the best prices.

Ta
Review №30

This place is the best. it has awesome tobacco products and vapes!!!

Em
Review №31

I’ve been coming here for the past 3 years! Hands down the best smoke shop in Brentwood BY FAR! Employees are always so nice and welcoming! They always are keeping up with the new products! Best vapes, glass, juice etc!

An
Review №32

Been going to this shop for many years! The owners are so friendly. I would recommend this place for all of your smoke/vape needs.

Mu
Review №33

Pauls got the most fire deals on disposables

Oz
Review №34

Paul is a good guy

Jo
Review №35

Great place! Paul and Sam are so friendly. Love the stocking stuffers here!

St
Review №36

Good spot for lotto. Appears to have a good supply of smoking related items.

Ch
Review №37

Great customer service and selection. Very knowledgeable and good pricing.

Le
Review №38

This is a One-Stop shop for August smoker needs I was in a dire situation that I can really talk about LOL and when I tell you that my people over here at at the smoke shop took care of me oh my God I had to write pull over and get the truth out there love this place Happy New Year definitely coming back

Be
Review №39

I’ve been coming here for over 6yrs. They have a wide variety of products to choose from. The owners are awesome people. The store is clean & well laid out & the owners & staff are well knowledgeable to help you find exactly what your looking for. I highly recommend this smoke shop

Ad
Review №40

Great selection of Ecigs.. Needed one and they had plenty. Friendly owner.

Sh
Review №41

I found this smoke shop through yelp and google for my hookah needs since I moved to town. I enjoy starbuzz brand and Smoke Shop is one of the only ones in my area that have what I like and keeps it in stock for me. Always friendly and helpful. Also, with the pandemic theyve stocked other items people may need and I really appreciate them for that! Purchased disposable masks and hand sanitizer from them when the larger stores still were out so dont forget to check them out if wave 2 comes down.

Ch
Review №42

Best smoke shop in town. They always have what I need or Paul will order it for me. He is knowledgeable in the products he sells. His staff is always friendly. If you haven’t been here yet, check it out.

ma
Review №43

Rip off go to byron smoke shop

Pa
Review №44

I’ve been going to this Smoke shop for several years and they are the best in town . Their inventory is great and if they don’t have it they will order it for you. Also Paul and his staff are very knowledgeable and very patient as I sometimes ask questions on products and need extra time. The shop is clean and organized and the merchandise is fairly priced and unique. One night I arrived when they had closed and he unlocked the door and let me in to buy what I needed. I recommend anyone to try this smoke shop because you will not be disappointed.

Ma
Review №45

Depends on what employee you get, depends what you’re buying too.

Je
Review №46

Big variety of products and good service

Be
Review №47

Nice but not very cheap

Me
Review №48

The Best place

Ma
Review №49

Good place good prices goog people

ja
Review №50

I go to this smoke shop almost 4 times a week, always great costumer service very sweet always have new flavors of vapes, and if you don’t see it when u go there and tell Paul it’s in the next week he always puts costumers first all around a great experience every time

Un
Review №51

Been going here for a while now, the owner and his wife are very friendly ! I’ve always had a good experience while purchasing products from here. I must say, they have a large variety of everything ! Would recommend coming here

Th
Review №52

The owners are amazeing! They always have a smile even after a customer has just been unnecessarily mean and rude..they are wonderful there prices are the best around and even in the covid crisis still helped everyone with a smile

Ka
Review №53

This is the greatest store! The owners are very nice, informative and whats most important is the quality of customer service youll receive. This shop has it all! If they dont have what you need Paul will find it and order it for you! Thanks again!

Jp
Review №54

Best friendly smoke shop in all ofBrentwood

da
Review №55

ASK PAUL IF HES READY FOR THIS JATT UPON ENTRY

Jo
Review №56

Dont trust the business hours. I live nearby and try to come shortly after opening hours and nearing closing hours and they arent open. Its happened to me several times. Also, one of the employees is rather rude. They have decent pricing though its their only saving grace

Lo
Review №57

This place is usually cool when the lady is working there she’s super nice but today this guy was super rude to me. He kept staring at me in a rude way. He acted super rude like he didn’t even want to help me. Never coming here again. Worst customer service ever. This is seriously the first bad review I’ve ever written.

St
Review №58

I’ve been coming to this store since I moved to Brentwood in 2016. Very friendly staff and lots of items to chose from. Their hours are convenient.

Be
Review №59

Always have whatever you need they have a variety of flavors and have great customer service

er
Review №60

Great experience

Ca
Review №61

My favorite smoke shop, its clean, organized and they have a great selection. The owners are super nice, happy to show you whats new without giving you the hard sell. They also have a great selection of novelty items, gifts and accessories.I bought a fairly inexpensive Betty Boop gift basket for my niece and every item in the basket was high quality. Love this place!

Je
Review №62

Great smoke shop. Has an amazingly wide selection from bongs too novelty signs all great quality with excellent service. Not to mention its the best smoke shop in town!!

Ma
Review №63

Great store owner very nice and helpful. I only use this place for all smoking materials. Good deals

Be
Review №64

Very friendly staff, always knowledgeable on products and great hours. Always have what Im looking for

Ju
Review №65

Love this smoke shop! This is the only place in town that carries sourins. Great customer service, I highly recommend this is the place to go :)

Ch
Review №66

I have 2 other shops closer to my house and I always come to this one. Very knowledgeable in all their products. Very friendly.

Jo
Review №67

Great selection of e-liquids! A whole lot of stuff crammed into such a small space. You can get everything from cigarettes to pipes and new vapes.

Br
Review №68

Worst experience Ive ever had at a smoke shop(I dont expect much). Horrible customer service, worker seemed inconvenienced I was even there giving them my business. Improperly marked pricing on item I was buying and when I told him of the error he would not honor the price or give me a refund. I had to refuse to leave until he called a supervisor to correct the problem. They refunded me most of my money, but on the one item I did purchase they changed me 30% tax. I would not recommend this store to anyone for anything. Ended up going to Fantasia smoke shop and received excellent customer service from nice friendly staff. Drive the extra mile its worth it.

Au
Review №69

Real nice dude. Knew exactly what I wanted.

Ja
Review №70

Very friendly staff & competitive pricing. Wide variety of merchandise

jo
Review №71

I LOVE LOVE LOVE THIS SMOKE SHOP ESTABLISHMENT. PAUL (THE OWNER I BELIEVE) IS A RARE GENTLEMAN IN THIS INDUSTRY. I WORK FOR THE NUMBER 1 COLLECTIVE IN THE EAST BAY IN SAN JOSE AND I HAVE BEEN TO QUITE A FEW SHOPS AND PAULS CUSTOMER SERVICE IS SECOND TO NONE! HE HAS A NICE SELECTION OF GLASS, ACCESSORIES, CLOTHING, TOBACCO PRODUCTS, VAPE PENS. PAUL IS VERY KNOWLEDGABLE OF HIS PRODUCTS AND ALWAYS GIVES ME TIPS ON HOW TO USE THE ITEMS. I HAVE BOUGHT A FEW PIECES FROM PAUL AND THEY ALL WORK FANTASTIC WITH NO PROBLEMS AND I DIDNT EVEN COME CLOSE TO BREAKING THE BANK PURCHASING THEM. I RECOMMEND THIS SMOKE TO ANYONE. YOU WONT BE DISAPPOINTED...

Mi
Review №72

Best Shop around. Great, Friendly Customer Service. Their my new BFFs. Wont shop anywhere else. Tell them Michelle sent you!

Sh
Review №73

Nice smoke shop everything you need.

Je
Review №74

This place is GARBAGE. Ive been going there at least once a week for cape juice, and Ive finay had it. Ill drive out of my way to a better shop even though this one is right near my house. They lie, and screw you out of your money. I was sold a $50 vape mod, thats poor quality and horrible for $80 dollars. And I wasnt told the price until after I paid and came back inside. I bought several juices and cartridges with it so I didnt know what the total should be until I added it up in the car. When I tried to take it back less than 2 minutes after purchase he told me he could not. So I have a crappy product and am down 80 bucks. I will NEVER go back here.

B
Review №75

This is not the smoke shop to go to. The owner Paul looked me in the eye and lied! I dont want to go into detail about my situation, but this smoke shop can care less about you. He only shows interest when you have cash at hand and when the exchange is made hell turn around and act like he never met you. OVERALL bad experience. I dont know why i didnt stick to my usual smoke shop FANTASIA. Go there you will not be disappointed and its right down the street, worth the extra mile.

Al
Review №76

Im a long time smoker with an admittedly bitchy attitude and several phobias, including that of dirt and germs. This is the only smoke shop I will go to because the employees are great, the product is great, the store is clean, and the prices are competitive. They have had quite a few...dickheaded customers who really love to let their ignorance show, but thats nothing to hold against Paul or his wife. I have been coming here everyday for almost two years and will continue to do so. If youre looking for a great smoke shop, this is the place to go. Did I mention that if they dont have what youre looking for they will look into getting it for you? How can you beat that?

ja
Review №77

Great place, good prices and knowledgeable staff.

Er
Review №78

They have what I need of great prices. Im always happy when I go.

Le
Review №79

Best in Brentwood!!

Ga
Review №80

Cheap Chinese products and dude wont return anything even if it breaks on first use.. Overpriced hustle..

Da
Review №81

Prices are a bit high but a great smoke shop

Cl
Review №82

Good prices and nice variety! Carried Rosin press bags when not many shops do!

Co
Review №83

Paul was fantastic! Thank you for the great service and prices.

Wa
Review №84

Friendly owner and nice shop.

Er
Review №85

This is easily one of the best shops in the East Bay, or at least one of my personal favorites. I usually go in to get stuff for my vaporizer, but they have tons of stuff ranging from every kind of tobacco product, glassware, lots of novelty items, and a massive selection of ejuices and mods for vaping. They have hundreds of flavors ranging from all prices, and they are always getting new stuff in or have deals on existing merchandise. There are also tons of mods there that can grab the attention of vapers of all skill levels. There are starter kits, tons of Evods, mechanical mods, regulated box mods, RDAs and RTAs, as well as fresh coils for those who arent into rebuildables. They even have pre-coiled atomizers for those who want to get into dripping that way you can have something to vape right out of the gate, I just recently picked up a Sigelei 150 watt box mod from here and its doing me a great justice.The staff are fantastic, and very knowledgeable, and friendly. Ive seen them help out tons of customers that have had questions for them. They also make good use of the Five Star loyalty system which gives you points depending on which items you purchase, and the loyalty gifts suit anyones needs. Ive even claimed one myself and got a free juice.I would recommend this shop to anyone anytime. The excellent service, good prices, and sheer variety of merchandise is enough to many anyone looking for any of this kind of stuff very happy

Bo
Review №86

If your looking for adult toys at this place. forget it! very poor selection. And dont wander into that back room that looks like the rest of the messy store. If you dont want people in the back you need to put a door there!!!

Jo
Review №87

Friendly clean an organizaed knowledgable help u with good of anthing u want highly recommend

Je
Review №88

Great cstmr service😁

Ca
Review №89

👍

Dy
Review №90

Cheap cigarettes

Jo
Review №91

Always stocked

ke
Review №92

High prices for discount and they charge a fee for using your card....crappy and they dont tell you

Mi
Review №93

Very nice and friendly owners

al
Review №94

Rip off they will charge you 3 times the prices you can get online for the same product

Ar
Review №95

They have everything!

St
Review №96

Helpful staff

ch
Review №97

Awsome

Ra
Review №98

This place is horrible

Sh
Review №99

Fine

Dy
Review №100

Smoke 💨 Shop

Information
65 Photos
100 Comments
4.2 Rating
  • Address:4550 Balfour Rd C, Brentwood, CA 94513, United States
  • Site:http://smokeshopbrentwood.com/
  • Phone:+1 925-516-4715
Categories
  • Cigar shop
  • Tobacco shop
  • Vaporizer store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–8:30PM
  • Sunday:8AM–9PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations