Did a good job, arrived on time, called ahead and completed repairs on my treadmill and elliptical.Jeff was very respectful and did a great job.

I cannot rave enough about the service of Fitness Direct Service! My treadmill was damaged in the flood and FDS jumped through hoops to find my warranty and almost completely rebuilt my treadmill for a minimal cost. Their service was prompt and they had the highest level of professionalism and did not stop trying until my treadmill was n perfect working condition. Customer Service is alive and well at FDS! Thank you!

The owner, John, has been terrific to work with! I bought a preowned Precor treadmill from him a few years ago, and it still works like a champ today! About 2 years ago, my wife wanted an elliptical, so I purchased, a pre-owned Precor elliptical from Fitness Direct, and she loves it! John and his right hand tech, Jeff, have been totally professional, very attentive to our needs, and they do superb work. I have them come once a year for an overall maintenance check on both pieces of our equipment, and they work like new. Don’t shop anywhere else, go to Fitness Direct!

Great service and very helpful. John went out of his way to find the parts I needed and had me not buy parts that I didnt need, saving me money. They were able to find parts for an old smith machine that I have and once they installed the new parts for a fair price, it works much better! I would highly recommend Fitness Direct!

Ive had many service companies take care of my extensive exercise equipment in different parts of the country and hands down Fitness Direct is second to none. They are without question the best! Why? Quick service. Professionalism. (Jeff is incredible!) Ability to go above and beyond to do the job when others said it couldnt be repaired. Fair biz practices meaning the customer needs are the first priority. Outstanding communication on what is being done, why, and cost. I would never consider having anyone else touch my equipment. I trust Fitness Direct with any needs that come up and never doubt they will be there for me quickly and promptly.

Great company to work with. Very thorough, communicative and their techs are willing to help educate me on my equipment maintenance. They are quick to respond and come out as promptly as possible. They let me know when a tech is coming out which is greatly appreciated. Highly recommended.

I have known the staff for years, and the owner Jon is a great guy. Its hard to find people who put customers first, and Jon and his team do just that. If you need service on your fitness equipment I highly recommend Fitness Direct Service!!!!

A super company all around! Great techs -- efficient, effective. Good communicators -- honest, reliable, trustworthy. I appreciate working with this company -- now for over ten years.

Great to work with. Excellent customer service. Would recommend calling them if you need service.

This company is awesome.. Very professional . They get back to you in a timely manner! Not trying to rip customers off. Which is a PLUS!! Ordered a Precor bike and had it shipped. Older model UBK615 w/ PVS. I could not get the TV to work . Even hardwired it.. Called this company came right out. EASY fix. In and out !! I would recommend this company anyday . Thanks again!! I need another part on my bike. I will be using this company. TRENTON is awesome. HIGHLY recommended. YOU can tell he enjoys his job. He takes pride in making customers happy!!

They worked well in the COVID environment. They came to our house when they said they would and were careful to observe social distancing and mask protocol. When they were not able to get boards for my 22 yr old treadmill, they referred me to a company that rebuilt the existing boards.

The best service in Tennessee. Highly recommend.

Fixed my issues in 5 minutes, nice guys and great service.THANKS!

Great service. Fast speedy and polite.

Very nice and fast service.

Fast service, great job on equipment repairs…..wouldnt use anyone else! HIGHLY recommend!