I ordered sixteen butane fuel canisters from Uniware Housewares. I quickly received a delivery of four canisters. When I notified the company that my order was twelve units short, they denied making an error and offered no option for working towards a resolution. I was told that if I had not held onto the box in which the four canisters were shipped, Uniware Houseware would accept no responsibility. I knew I had tossed out the USPS Priority box shortly after I tore it in half opening it. I was not confident that I could retrieve it from the bottom of a dumpster after days of rain, BUT I DID! Now I am fulfilling my promise to leave as much negative feedback for the company as I am able. I gave them every opportunity to avoid public criticism. I urged them to reference the weight of the package they sent me and compare it to the weight of sixteen butane canisters. Uniware Housewares was steadfast in their refusal to correct their mistake.
Best wholesale place around.good prices.
Absolutely rude and unprofessional- spoke with Jean who refused to give me their corporate information or listen to the issue/concern.Within a minute of overtaking and raising her voice she hung up on me.
I have bought kitchen items many times and quality is very good and rates are too low.i know.
Quality cookware and household products at an excellent value! 5 Stars A+++
Best place to buy all kind of home goods, best price and good quality products.
Kitchenware stuff is so good,I like its quality.
Best place to buy products at every economic price.
Im very disappointed in the customer service. I bought a piece of kitchenware and it didnt turn out to be what it was advertised as. Prices may be low, but if that means inferior customer service and lies then its not worth it.