The machines I have rented always work as expected. I get operating instructions before I leave.Prices have always been ballpark for our area.I recommend you give them a try

Huge variety of products and very helpful staff. Been using them for years

Very helpful staff. I really appreciate that they carry a very good inventory of parts for my three years old Honda push mower. I havent rented anything from them for quite a long time so I gave four stars because I that.

Our business uses Brentwood Rental on a weekly basis. Theyre always quick to fix items we bring in, theyre helpful when we call and we rent large machinery and equipment, which is quite often during our busy season. Their location is convenient and were in and out quick. Would recommend them again and again.

I reserved a tool and both times they failed to have it available for me the day I needed it. I had contractors lined up both times.

I’ve been going to this place for a long timeRenting equipment to find steel chainsaws to treat equipment climbing gear ropes etc.

I’ve rented equipment here for several years. Always pleased with the quality and service. Today I picked up my Honda generator that I’d left for a tune up. When I got home I reviewed the invoice & repair order and, just for kicks, looked up the parts. I was sure that I could learn this repair and save money on the tune ups for my small army of chainsaws and generators. I was wrong! Brentwood charged me less than I could buy the parts for (on Amazon!) and repaired my generator charging me a fraction of the time that it would’ve taken me to do it myself. And it was done right. These guys are great! Highly recommended!

Friendly staff. All I did was get a propane tank filled.

Husband loves this store. Friendly staff and very helpful.

A great example of a business that cares for their customers.Bill and Nataly were very professional, understanding and accommodating to our needs.Some thing Home Depot and Lowes can learn from.Highly recommend Brentwood Rental and sales.

Pretty fair rates and you can almost always find what you need. Repairs are competent but I would recommend against speaking to the repair team

Super nice and helpful. Rented a stump grinder. Great rates vs some of the other local options.

Complete rental company. great friendly, helpful group that have been together for years! lots of inventory in construction, weddings and more!

Great equipment and service.

Had a great experience here yesterday! Called, was able to take in my equipment within the hour and have it looked at while I waited. Ace and Brent were awesome helping troubleshoot the problem and give me a solution. Super friendly and helpful, great customer service! Highly recommend these guys.

Very good place for renting. People are ready and they are nice. I ll be back

These people are extremely amazing They not only work behind the counter and do their job. really they go above and beyond my own personal experience I was bringing back a piece of equipment when my diesel truck ran out of diesel they sent someone out with the diesel can allowed me to get to the gas station and get the equipment back and did not charge me anything actual that is outstanding. Remember this is a rental place not a free service place that is what makes them out standing. To boot that I was in the middle of an intersection tried to call Triple A but due to numerous weather conditions there was a 45 minute wait before I could even get an operator on the phone So their service was just out standing here at Brentwood rental . One happy customer..

Great place. Stihl go to.

Great local place. Forgot my wallet at home when going there to buy a small part; they let me get it anyway and pay later.

Great people

I’ve been in the shop multiple times and have always had a great experience! Everyone I’ve worked with is helpful and knowledgeable! I bought a tool I needed and they walked me through how to operate it until I felt comfortable with it. Great people, great service!

In and out with no problem. From the looks of it they have what you need. I call 5 or 6 places looking for a 16 aframe ladder. They were the only one.

These guys were great. Very knowledgeable and helpful. They even stayed late to help me out. Two thumbs up!

Brentwood Rental and Sales provides an excellent selection of light-duty and heavy-duty equipment for mowing, gardening, landscaping, and excavation. In addition, there is an excellent selection of related products such as sealers, lubricants, hand-tools and attachments. Repair service is prompt, fair, and reasonably priced. I may pay a little more at Brentwood Rental than I would at a big-box store, but I have the satisfaction of knowing that I will receive excellent service at the time of sale and later.

I called a two days ahead of time and reserved a trailer for a sod job I was doing. Told them when I was coming and even confirmed the morning of the pick up that it would be there and they said it would be ready. I got there and after 45 mins of waiting, no trailer... I have always tried to avoid rental from there unless its a necessity just because of the things I have heard from other people but there could be a potential opportunity here for anyone who may want to open up a similar type of business, they would be very easy to compete with. Very disappointed with my experience there.

Staff was extremely helpful and knowledgeable about the equipment and my needs. The prices were reasonable. I would encourage anyone to use Brentwood Rental.

Easy to get a propane refill. Great selection of Makita tools as well.

Very friendly and professional staff that is knowledgeable about their business. Performed a minor repair service on a machine and didn’t even charge me.

I was charged for a rental that I didnt have. To make it worse I was out of the country at the time of the charge and had to make a series of international calls. I never got a an apology or an offer to reimburse me for my time and charges. They could use some customer service help! I have to say, I have had a couple of good experiences. Do not let them keep your credit card info on file.

Very knowledgeable staff. Friendly everytime you walk through the door eager to help.

Called and tried to reserve a stump grinder. Spoke to a Hispanic man who could get off the phone fast enough. Showed up next morning to get it they first said they didnt have one then they found one. Machine ran great but took a lot long than I expected so I YouTube the machine I was right the teeth were crazy dull. I told them about it all the said was, yeah its probably time to change them not even concerned my job took much longer than it should have. Then on returning the machine It never crossed my mind to fill it up you would think for 400 dollars it would be included. But no, so they charged me 74 dollars for 12 gallons of diesel. Hwy robbery.I dont rent a lot but wont rent from Brentwood equipment.

I want to thank brentwood rental for what they have done for me, they are good people, the guy too talk to is bill, he always give you a discount and help you out if something goes wrong. The hispanics guys the work there they are nice also but never give discounts. One day i had a machine for a week, had problems with it and bill help me out only charge me 1day. Thanks brentwood rentals best place to rent.

Very fast and friendly service loved it!!!!! I will most definitely recommend these guys for the job.

Brian the manager will always do what has to be done to make things right with your business. I know just about every mechanic in the building. Peter and Reed are your BEST Stihl mechanics in Tennessee from what ive come to find. Tall Brian in the back will.fix anything and take care of what you are renting. Bill, Juan and all the guys up front are very respectful and helpful. This entire staff has at some point bent over backwards for me in the past 3 years. My business would NEVER be what it is without Brentwood Rental and Sales. Thank you everyone from TN Tree Preservation

Great selection, informed personnel, fair prices.

I have rented a cherry picker and stump grinder - perfect delivery and pickup and the equipment worked great. They brought both machines with full tanks.

Great company to rent from. The general manager Cody really understands contractors and our needs and has always given us great service.

If you have Honda equipment that needs service and/or repair, I strongly recommend Brentwood rental and sales. The staff, manager and repair folks were extremely helpful, knowledgeable, professional and respectful. Bryan, the manager, went beyond what most service folks would do by allowing me to use one of their generators while my Honda eu3000i handi generator was getting warranty repairs. I live in Nunnelly, TN, but am happy to drive to Brentwood rental and sales for any future needs my Honda equipment may have.

RENT FROM UNITED RENTALS!!! Absolutely NEVER rent from this place. Im a contractor who rents equipment all the time. Had trouble with the equipment, couldnt get anyone on the phone to resolve the issue. When I finally took the time to go there, they do NOTHING to resolve and charge extra from the days they werent responding. They take ZERO responsibility for their own failures... Worst customer relations I have ever had.

Walked in mid-day on Friday, August 24th looking for a simple lawn mower for a very small lawn in a Franklin development known as Westhaven. I was ready to make a purchase and was looking for either a Honda or Toro push-type. After walking in I found the Honda mower that was perfect for my small lawn at a price of $389. I stood there for a few minutes waiting for someone to help me with the purchase. There were 4 employees standing behind the counter and none offered any form of greeting or asked if they could provide assistance. If all 4 were busy, Id been satisfied to wait if someone would have said something to acknowledge my presence and asked for my patience until he finished his current duty. I came to this lawn care equipment dealer to support a locally-owned business. I didnt feel like it was my duty to ask for assistance, so I left disappointed. Ill be making the purchase at another locally-owned Honda dealer on Monday.

I rented a Kubota b7510 tractor with belly mower it did the job I was very impressed on everything I wanted to do with it

Great locally owned business that has been part of the community for decades.

Filled propane tanks. Fellows were very friendly.

Service is great.People are a little queer especially the general manager cody.Hes kinda gay.

Is the greatest rental place I have ever been to in 17 states 100% acrossed the board 🤑🤑🤑

Wow little shocked went in to rent a lawn mower and they said nope we are closing and said I had to go. There a couple mins before 4pm won’t be getting my business.

Called about a piano dolly, was told that they had what I needed. When I showed up an hour later they told me they had SOLD them a while ago, however they had one set that was missing a wheel. This place rents junk.

Always great help,and carry stihl products.Great location too

Very helpful people.

I own a residential window cleaning and pressure washing company in Franklin, TN. On March 14th, 2016 I purchased a pressure washing hose that we needed for a future job. We did not use the hose until the end of April and during the second day of use it burst and is now garbage. I brought the hose back up to the rental center to see if they would stand behind the products they sell and work with me by either replacing the hose or offering some type of refund. They did neither and all of a sudden one of their employees named Brian became an expert on wear and tear of pressure washer hoses. He tried to tell me that the hose had been run over and that the wear and tear indicated more than two days of use. The hose looked beat up because it a very poor quality hose and couldn’t hold up under commercial use. Brian and his staff said sorry we cannot do anything to help you. I am sharing my experience in hopes that others will be able to avoid the horrible level of customer service that I experienced. Please do not give your business to this company as there are plenty of other options to choose from in Williamson County. If we could have rated them zero stars we would have but one star is the lowest rating that can be assigned.

Our Go-to for construction ( and home) project rentals

CAUTION: we had to CALL THE COPS ON THEIR EMPLOYEE. They are not trustworthy. We hired them to assist with a project at our house. The employee that came was rude and irritated throughout the job. He brought us a receipt showing that our credit charge sale had been cancelled and refused to do any work without getting paid in cash. During the job he was careless and refused to listen to instructions re how to direct the equipment- the result was DAMAGING our vehicle. When my husband alerted him to the fact that he was damaging our vehicle he said I DONT CARE- I ALREADY HAVE YOUR MONEY. When my husband told him to leave, he began calling him names & THREATENING HIM- at one point he set up his phone to video himself kicking my husbands $&@ and tearing him in half. The police told us they were issuing an AGGRAVATED TRESSPASSING WARNINGfor THE EMPLOYEE meaning if he comes back or contacts us that he can be taken to jail.When we called the company they said they werent liable and that the sale was cancelled so the guys can do jobs OFF THE BOOKS. They kept repeating that THEY WERENT LIABLE FOR THE DAMAGE OR THEIR EMPLOYEE. We have information that employee is the OWNERS NEPHEW so its unlikely any disclinary action will happen- leading me to think that he might be sent to someone elses house if they do business with this company. The manager never apologized. I am writing this review due to safety concerns that this employee may be sent out to other peoples homes.

I like that place

Great service and plenty of parts and equipment.

They are ok, its close to me

Excellent customer service 👍

Expensive. Unfriendly service. Ancient systems.

They have a lot to choose from

Rather expensive for rental.

These guys saved us! We called in a desperate favor last minute, and they responded with the fastest, most amazing service EVER!

Great place to rent from

Helpfull people

Poor customer service very poor!

Great service

U rent i rent we all rent

Great

Excellent employees

Good service

Very nice

Very unprofessional

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Great service

Excellent customer serviceRecommended.

Great repair service, good friends with audacity

They are excellent people

Well