First time I’ve ever bought a car by myself and I didn’t think my credit was good enough to get one (under 600 score). Mr.Anthony and his manager not only found a way to make it work, but they got me in a newer car, with lower mileage, and more tech than the car I was looking at, or my previous car. WITH NO MONEY DOWN! Literally everyone in that office was so nice.Even the people who didn’t help me smiled and it made the whole experience way less stressful that I imagined it would be. Deff. gonna come trade in my cube, when the time comes, with them lol. Thank you Anthony!
Carlos Jenkins is one AWESOME salesman.. when I say he has a get you approved approach and lives up to it he does. I walked in with nothing and drove away with a 2015 Hyundai Sonata with NO MONEY DOWN… and he covered my dime… if you want positive results I recommend Frank Leta Mitsubishi on St Charles Rock Road and ask for Carlos Jenkins
Matt L. Helped my family out tremendously! He was patient and answered all of our questions and even got my fiancé in a car he has been dreaming about! Great rates and even better company! Come out and see Matt for all your car needs!!
This Mitsubishi dealer has got it figured out! Such amazing customer service, easy loan process, personable employees that are genuine. My little family has been through a lot in the past 2 years; going through nursing school, while working at a level 1 trauma center ED working the front lines during a global pandemic. This new car meant much more than a new set of wheels. It is truly a symbol of how working hard can bring great things. We WILL be back and send our friends and family! Thank you Bryan for helping us, you made this experience so great!
The absolute best people ever!! Saw Matt today and he got me in a car with no hesitation! Please please go see him!! He will not disappoint
Preston was the most help and respectful he fought for me with getting the best deals me being a young adult not understanding anything at all was really scrambling my brain but preston was the best love em❤️❤️
I dont have anything good to say about them. They dont have a very good access to lenders. Try their main competition and ask for Bernie for the best results
Exceptional service!Starting from the receptionist, she was welcoming. I didn’t have to wait for a long time for assistance from a sales person. I was assisted for the majority of the time by Carlos. He explained everything I needed to know about the car I purchased. He was friendly, personable and informative. He was also patient as I had a lot of questions and humorous. I then was assisted by a wonderful lady in signing my financial paperwork. I definitely recommend Frank Leta & ask for Mr. Carlos! He’ll also find you every deal he can to make your purchase great!
Came in and bought a 2018 Kia Sportage, the dealership was friendly and the service was amazing. I worked with Preston. He did a great job outlining the details of my vehiclee and explaining prices. Will definitely be here for my next one
Thank you so much Damon for helping me with choice in car. Highly recommend here and ask for Damon.
Matther Lostutter is the agent that sold me my car he is very helpful and straightforward
Committed yesterday to test driving trucks at several dealerships. My experience with Bryan Pablo-Vega and the team was the most transparent and efficient. I had my Mitsubishi serviced there before and that Department is very service oriented and efficient too. Highly recommend going there first...and last!
Great place to do business with! I sold them a 2015 Sanota, they gave me a great price and was in & out in 40 min. When Im ready to purchase a new car, I will be going to see them first. Awesome customer service, not just one member of the team, but all of them!
My name is Marty Warren and we had a great experience here! Our salesman was very friendly and nobody was overly pushy or anything. We would definitely come here again!
I cant speak highly enough of the team that got me in my new car. I worked with Matt and Ryan. These gentleman made mountains move for me. Their personalities and professionalism were outstanding. They were able to get me out of my trade and into a car that I absolutely love, and they did it in 3 hours time. I would definitely do this again!!! Go see Matt Lotstutter and get yourself a new ride!
Hey you all need to come down Dre got my 🚗 for me for one dime down he was great went above and beyond thanks Dre.
It was the best experience at a dealership that I have ever had buying a car they listen to my needs and took it from there and came through for me
If you need a great vehicle with great service this is the place to go, there were a few bumps in the road but John Henry was able to fix it properly and professional with no problem, and my salesman was great !
Gave them two stars because Deandre the mechanic and a few other workers there actually does their job. John Henry is the worst manager a facility could ever have, if you look you the definition of a liar his name will be right next to it. He called the police on my fiancé after he lied to the loan company about repairs being done to my car and stated that my fiancé told him she was pleased with the work when I’m fact no work was never done. When confronted by my fiancé he called the police and ask them to remove her from the property but she refused by telling them he needs to fix our car or she is not going anywhere. As much as we wanted our buying experience to be a great one our smile was quickly turned upside down. The Automotive team is amazing there they stepped in and handled things a lot better. John Henry can count his days( not like he has long anyway he about 82 years old). If you plan to buy a car from them please get it checked by a mechanic first.
I was worried about getting the title on time since another friend had trouble at a different Frank Leta location. John Henry tells me not to worry about we will have it in 10-14 days. Its been over 2 weeks so I call today and now they say it will be another 6-8 weeks with no explanation as to why or why I was told differently. I asked how we are supposed to register our car on time before these plates expired and was told umm I guess you cant. Not helpful. Also just heads up I was the one who went in with the car knowledge and money questions but John refused to acknowledge me. Classic car salesman move that I never thought I would actually experience. I would ask him a question directly and he would answer to my fiance instead who wasnt even talking at the time.
Preston is the best sales man he worked wonders for me today Thank you so much
I had a wonderful experience with my salesman Damon. Got a great deal on a great car.
Seen Corey today when I tell yall he was quick and fast with his services and all the people there are nice great services
Preston did an amazing job, I have a new vehicle and I am happy with my purchase
Hey drey took great care of me I have to zero down thanks
Good experience my boy Braden got me right he a good dude and help you go over and beyond
The experience was great! This was my frist time getting a car from a dealership. I had NO credit! Didnt have to put anything down! Yes I did have a co-signer! I didnt have to put anything down and I got the dime down! Carlos Jenkins was a great help! He didnt treat me any different as Im only 21! I felt I was well heard and respected from him and his boss.! I would come here again. They are honest about everything and will walk you through it if you dont understand! This place would get 12 stars if I could!
Matt at Frank Leta was diligent and patient. Got me in a 2019 Nissan Sentra today!
Carlos was the best salesman ever! He got us into something we love at a great price, even though we thought we wouldn’t get approved. Definitely coming back to Frank Leta for the next car!
Dre Coleman was our representative. When i say me and the husband was not prepared it’s not an understatement. He made sure we got a car even though we didn’t have our side complete. He was even patient enough to wait on us while we had to reset our passwords. We laughed the entire time as well. This was an experience you couldn’t find at any other dealership. We appreciate you
This is my first real official car from a car lot and Carlos Jenkins was a big help with everything!! He walked me through everything and helped me understand everything. I really appreciated his help and got great deals! I would most definitely recommend coming here
I would give them less but 1 star will doI was given the run around on depositRemember its only a dime if you have perfect creditBut then who would need a dime if you already had perfect creditI highly dont recommend any Frank Leta location
I am very dissatisfied with this dealership. They are NOT honest they owe me a refund for my extended warranty, I was told by John Henry on Monday 6/21 that my check would be available no later than Friday 6/25 and that I had his word. I did everything I needed to do on my end ( provided paid in full letter from lien holder and signed the cancellation letter) my extended warranty was cancelled in MAY and notification sent on June 6th report. Now I’ve called 3 times today and left 3 messages on John Henry’s voice mail to no avail ……I HATE liars and it’s definitely not a way to treat customers. If I don’t get a call today I’m filing a report with BBB.
Extremely poor experience. Purchased a used vehicle and was told itd be 10-14 business days until the title arrived. Well now its been two weeks. Called to get the ETA on the title because my temp tags expire soon. They tell me theyve only just now gotten around to submitting for the title, and itll be another 6-8 weeks before it arrives in the mail. They told me Id have to just wait it out and drive with expired tags. DO NOT GET A CAR HERE. These guys dont care that theyre putting their customers in legally compromising situations.
DAndre was very helpful and suggested additional service for next oil change.
William Young omg!!! What a surprise!!! I totally was not expecting to get a vehicle today.. Not only was I approved, but I was approved with absolutely NO MONEY down with a very iffy credit score.. Im driving better than ever.. The vehicle is spacious and drives so well.. I definitely recommend Frank Leta Automotive in Bridgeton, MO.. You will not be disappointed..
Highly recommend getting a car from here! Dre is super awesome and is easy to talk to! This was my first time buying a car from a dealership and the process was smooth, he answered all my questions and joked with my kids while we were waiting for the approval. I dont remember his bosses name (sorry!!) But he was super nice and friendly as well! Definitely would recommend them to others!!
William Young is amazing, hilarious, and extremely professional. He did a great job and made my purchase easy and seamless. I will be back when its time for an upgrade.😁
Great experience. Brandon Hartman went above and beyond to help get me in a great SUV. Highly recommend asking for him and the finance team was extremely nice and helpful!
10/10 recommend!! Bryan was very helpful and knowledgeable helping us find the car of our dreams. Everyone there was friendly and helped us get the best deal for our budget.
The dime down and help build your credit is a scam you still have to pay $350 a month for a car. Im trying to save people trouble instead of getting of work to try and get a vehicle these people will just waste your time.
Brandon Hartman did an amazing job. He was super nice really hooked me up on my first car never been happier.
My salesman Dre Coleman (BRIDGETON Mo ) was great, kept me informed at every step of the way to buying the vehicle. He took time out of his day and made sure I was able to drop off my rental and still get back to my new vehicle. Dre was an excellent salesman.
Dre was my sales person and he put me and my baby in a brand new car! Thank you Dre for your help and kindness
We were in need of a car quickly and all the staff worked very hard to get us into a great new car. I was really impressed with the entire process and we were in and out in less than 3 hours. I couldn’t be happier!
Didn’t take the time to explore all options of my cars issue and immediately went to what would provide them with a income of money.
William Young made my first car buying experience in years, an easy and enjoyable process. He was personable, friendly, excellent at listening to our needs and helped us get into what we wanted without being pushy or overbearing as you often find at other dealerships. I highly recommend him for your next vehicle purchase needs!
Matt got me a great car at a great price will be coming back for a long time
One of the BEST car buying experiences ever!! From start to finish they didnt disappoint! My sales person Matt Lostutter was AMAZING! And the manager Ryan didnt disappoint either. If youre looking for a phenomenal car buying experience, head over to Frank Leta Automotive today!!
Im not the kind of person to write reviews because typically I dont care enough to do it. I went in to Frank Leta because of their one dime down advertisements and the fact that they state that you only have to make $250/more a week (I make a lot more than that). I told them on the phone that I didnt have great credit, told them my credit score, told them my down payment amount and asked if that would be okay. She said shes seen credit way worse. Went in and ran my credit etc. and they came back and said I needed a deposit of $3000 for a sedan and $4000 for an SUV. They knew I wanted an SUV so I think they made the price higher. They said the bank was taking a huge risk offering me their business. Since then Ive gotten approved two other places.
Saw Matt today at frank leta got me into a car very easy. Everything was done clean.
Damon hooked us up with a sweet 2018 Ford Fusion, and made our first car purchase easy and painless! Everyone from sales to service was super friendly and it made for a comfortable and enjoyable experience! We will definitely be back in the future! Thank you Damon!
Carlos was very helpful. Made getting into my vehicle very easy. Will be coming back for my next vehicle.
Big shout out to Brian and Matt for helping my wife and I find her the perfect car. This is the second time Ive bought from these guys and both times have been great from the time we walked in till the time we signed the papers. Thanks again.
Bryan Pablo does no wrong in eyes! He was very friendly, helpful, dependable, knowledgeable, and delivered exceptional customer service. He went above and beyond for me and was very fast in getting me in my SUV which I only expected a Car. So that was a big plus for me and my children!! Thank you Bryan and Frank Leta team!
Very good with the customers. Made sure I was leaving with a new vehicle. Very appreciative of my experience.
The staff here Frank Leta Bridgeton Missouri went above and beyond to help us sell back a vehicle. Carlos Jenkins is an excellent sales person to work with he’ll take great care of you. The entire staff including the manager Ryan helped us fix an an issue created by the dealership that sold us the vehicle.
Hey Dre was awesome he got me in and out and made the whole process great and made sure I understood the whole process and got me insurance
William Young was very helpful helped me get the vehicle I really wanted with the payments I was looking for! 10/10 great job!
I will definitely be returning for any of my mitsubishi needs
Preston and Matt were a great team. Got me in a new car quickly and its exactly what I wanted. Financing was very easy, I especially enjoyed the contract phase with Sue...she was tons of fun during a process that could have been very boring.
The sales rep. Was great his name h pablo great to work with
Dont waste your time, Horrible service.. Williams was so disrespectful to me.. he already knows his decision before he ran my credit... Then he keep asking me personally questions that had nothing to do with the process.. He was so rude I had to leave, the ladies At the front deskwill keep calling you with all these LIES and wrong information. Then he said him running my credit would effect nothing now I have a hard inquiry on my credit which is affecting me looking elsewhere.. its a reason why they have so many cars on the lot... I just dont want nobody wasting there time and having that inquiry on there credit
William Young was very helpful. He hooked us up. Really made our experience worth it. It was fast service. In and out with a beautiful car!!!
I’ve been working here for a short period of time but was able to with the help of William’s help I was able to secure a brand new CHRYSLER 200 !!!!! Thank you guys so much @Frank Leta I look forward to doing a lot more business with you guys!
Bryan was very professional, helpful and informative polite and patient. I will definitely send friends and family to buy a car with him.
Bryan a good salesman very honest with his people
We worked with Matt at frank leta and he was able to get us a great deal on a 2018 Nissan Sentra with great mileage. Would highly recommend going here and asking for Matt!
Everyone is extremely helpful &nice. They take the time to explain whats going on & whats needed. They do a very good job in keeping the explanation simple.
Overall great service from Chris. Everything was done in a timely manner. Kept me in the loop regarding what services should be done. I would have liked the vehicle to be vacuumed though
I’m so excited I came to Frank Leta and work with one of the best salesman I ever meet he got me in a car for a dime down thank you Dre you rock.
Had great experience with Preston! Helped me find the perfect car! Come see Preston!!
One of if not the best service Ive had in my life matt was potentially and professional and got me into the car I wanted so for that 10⭐
They told me $1500 down & $430 payment on a 2014 chev trax they picked & said thats all really 1car.... u keep it
They seem like I wasnt good enough to at least try and help me
Got the best help from matt! He was so up forward with how it all went and explained everything which is what we needed, he got us in, approved, and on our way:)) thank you Matt at frankLeta carfax
Preston made our experience a breeze. I also appreciate Brian and his time helping us out. 10 out of 10 would recommend
Great experience all around! William young was super helpful with the car buying process and got me in a great vehicle! Thanks again!
Yes I had Brandon Gill as a Salesman very professional very friendly he actually took the time to find the perfect vehicle for my needs the actual vehicle I came in to purchase would not have fit what I was doing so Im glad he steered me in the right direction. Also this was my first time buying a car off the lot it was an excellent experience and when the time comes for a new car I will definitely be going back to Frank Leta and hopefully Brandon will be the salesman again look forward to seeing him in the future! Keep up the good work Brandon youre killing it buddy!
Bryan was amazing!! The fastest financing process I’ve ever experienced! Highly highly recommend!!
Javon was truly amazing along with his co-worker who helped assist! Javon customer service skills, professionalism along with this drive to go out of his way to help the customer meant the world! He goes the extra mile to please & to service his customers! Great job Javon! All five stars from me! Sincerely! G.Webb!
Come see Preston with the Frank Leta crew for all of your new car needs! Fast and polite service matchedwith excellent prices is a combo that cannot be defeated. As always, its a crime to pay more than a dime!
One of the best dealerships weve ever worked with! I was a real pain in the rear and changed my mind about 4 times regarding the trim and color of my RDX. Ken and Leon (Yoda) were very patient and found exactly what I was looking for. Everyone at the dealership was extremely friendly and Adam found us a great rate for financing...not high pressure in the least. Highly recommend Frank Leta Acura for your next vehicle purchase!
Bryan Pablo was awesome! He worked with me to get the car i want. He explained everything to me and was very knowledgeable. Will recommend for sure! He made sure he took his time and we understood every single thing. Never rushed us.
Dre was very helpful in my fiancé and I getting a car for a good price. We’ve been looking for a while and Dre finally helped us in our longtime seek for a new car!!!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 ALSO happy early birthday to the man of the day 😂🤗😈
There is very good customer service here, man they really are polite and patient with helping you no matter what and I you Bryan for helping with my first car. Lots of love here.
Man, what can I say, these guys were AMAZING! Got into an accident in my 2015 TLX, which I was devastated about cause I LOVED that car, went in to return the loaner and drove by the new 2021 A-Spec in black w red interior. Initially the service guys were helping me, they went and got the key for me to just take a closer look. Fell in love immediately and named her Black Mamba, not really having high expectations on getting into it. Ken called me later that night, knowing the full situation with my 2015. Ken and Leon, who we like to refer to as Yoda, worked a deal for me like I have never been a part of and this is my 3rd time buying an Acura. They worked numbers and got me into this AMAZING car with a deal that I was comfortable with! I LOVE my new car and the process working with this whole team was so much fun! Thank you guys for all you did to make this happen and relieving the stress of dealing with an accident. AWESOME AWESOME AWESOME experience!!!!!
Carlos and JT were phenomenal with me getting a new vehicle today. They really worked their magic for me and their hard work was very much appreciated. I love the vehicle that they picked with and thanks for all that they did to make sure that I was satisfied with my vehicle. Great service and thanks for everything guys I strongly appreciate everything you all did for me today. Changed my life forever.
They have been bugging me for a month to come in because they claim they can help me into a vehicle. I told them up front that I had bad credit and a repossession and and could only put $1,000 down on something. I really did not want to run my credit unless they were pretty sure they can help me out with something decent. I finally get in there and they tell me I need $3,000 down. I was thoroughly unhappy with the entire thing. Even if I can come up with the money they will not be getting my business!
Brian great job. Great customer service. Fast
Matt at frank leta was absolutely amazing through the full process. Highly recommend!
Went to Frank Leta today worked with Matt he is awesome got me into a car today. Go see Matr hes so awesome. So if you need a car go see Matt.
I’ve been with the Frank Leta Family for a little over two years, & I’ve never had a bad experience with the staff or customer service. Everyone is courteous & prompt. Ryan & Carlos both got me into a brand new 2020 with lower interest rates, which is AWESOME ! who would complain ? The service department is also great with maintenance, they were always available to help me out . If I could give more stars I would. Keep up the great work guys/gals . Thank you
Dre Coleman was wonderful and very helpful! Got us out quick and in a brand new car! Highly recommended!!!
William Young was amazing! So nice and made the whole process easy and stress free.
I have a pleasant At Frank LetaAutomotive Outlet todayI walked through the doors And was greeted When I came through the door My salesman cameOver to me and in introduce yourself He told meHello my name is Dre and I will be your salesman for todayAnd I say thats a coincidence cuz my name is Dre The experience I hadAt this place was awesomeI got there at 11 in the morningAnd left at 1 almost 2:00 Dre gave me a great deal on my carAnd also the insurance he got my insurance down to $109 a monthI give them a five stars